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Children’s Services of Roxbury Recover Support Service

520 Dudley Street, Suite 2 Boston, MA 02119
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Children's Services of Roxbury Recover Support Service MA 2119

About Children’s Services of Roxbury Recover Support Service

Children’s Services of Roxbury Recover Support Service, located in Boston, Massachusetts is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism, co-occurring mental health disorders, and opiate addiction. They offer flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include relapse prevention and 12-step therapy.

Specialty rehab programs at Children’s Services of Roxbury Recover Support Service include tailored care focusing on women’s specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

Patients at Children’s Services of Roxbury Recover Support Service will find the residential setting creates an immersive environment promoting full engagement in recovery away from daily triggers.

Children’s Services of Roxbury Recover Support Service has received accreditations from SAMHSA and the state of Massachusetts.

Latest Reviews

Emily Honeycutt
5 months ago on Google
1
Where to even begin luckily everything was documented on my end screen shots Email's texts ect. So on 2/4/25 11am we have our visit with family partner and ICC. We explain to them are challenging jounry of people being dissmive about the severity of my daughters neurological disability. We provided documentation and sent emails about her disability diagnosis. I was thanked by the ICC partner for being diligent. So when we went to schedulel the next visit the family partner asked if I was zoom capable I said no. And She also had mentioned phone calls were fine as well. So next appointment was on 2/10/25 11am plenty of time to notify me of cancelling the appointment. So I text the team on a group chat. To confirm the appointment. Family partner starts of with good morning were not doing zoom? Mind you I didn't agree to zoom at all. I respond with i prefer phone calls. Now during group chat the family partner never mentioneds anything about having another appointment. So at 11:02 am I received a call from the family partner saying how sorry she was and that she forgot about an IEP meeting they had to attend. So I told her ok I will be documenting this in the group chat.the family partner didn't even inform the ICC partner in the group chat . mind you I made sure to screen shot and email's all of this. Im well aware of" he" said "she" said . so naturally after having to document all of this I was incredibly disappointed in the family partners lack of due diligence and professionalism. I received a call from the main office for wich I then explained what happend. And how based upon this situation we wished to end services. I was told that was fine. And I also requestd the report from the intake visit. So when dealing with this agency make sure you Douctment everything.
Boston J
6 months ago on Google
5
It is indeed one of a kind serving a very special population here in Boston.
Response from the owner1 month ago
Thank your for sharing such thoughtful insight. We appreciate your feedback and acknowledgement of the work our dedicated staff do each day, serving more than 6,500 children and families across the state annually, 5,000 specifically in Boston.
Deschaun O'Garro
1 year ago on Google
1
This company sucks do not deal with these people they're sneaky and conniving and they try to make the homeowners pay for everything and when you ask for a rental increase they opt-out because they're to cheap to pay for a 3 bdr apt they'd rather low-ball you all the while every year the cost of living increases!!.... Children's Services Of Roxbury is a sinking ship don't drown with them!!👎👎
Response from the owner1 month ago
Hi Deschaun, We are sorry to hear about your negative experience. We appreciate you taking the time to share your feedback. Your frustrations are heard and won't go unnoticed as we continue to build and strengthen partnerships with stakeholders across Massachusetts, and strive for excellence in all that we do while providing culturally responsive wraparound services for over 6,500 children and families across the state annually, including 1,300+ families served in our shelters last year. CSR is anchored in our 50-year history in responding to community needs. We are propelling on a continued voyage with humility, dignity, respect, patience, integrity, and compassion to expand our services and programs to address family health and well-being for children, young adults, and families across Massachusetts. <br><br>https://csrox.org/program-growth-and-renovation-campaign/
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Rehab Score

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7.1 / 10

Location

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

12-step icon12-Step

12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

aftercare iconAftercare Support

Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Addiction is a highly complex problem, and drug rehab in Massachusetts is often necessary to address it. These programs treat physical, mental, and relational issues that are involved. Treatment empowers individuals to manage these issues without the use of drugs.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Rational Behavior Therapy (RBT) is a form of cognitive behavioral therapy meant to be short-term and comprehensive. It was intended to help clients become more self-sufficent and move forward without the need for expensive, ongoing therapy. It includes an emotional self-help method called “rational self-counseling,” the purpose of which is to give clients all the skills needed to handle future emotional issues by themselves, or with significantly less professional help.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • home-setting iconResidential Setting

Staff & Accreditations

Staff

Sandra M. McCroom

President & CEO

Ed D’Amato

CFO

Jackie Gelb

Chief Strategy Officer

Salesia Hughes-Hibbert

VP of Behavioral Health

Ed Malone

VP of Family Services

Lorraine Monahan

VP, Finance

Sue Marble Cuthbert

VP of Development

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Massachusetts

Contact Information

Building icon

520 Dudley Street
Suite 2
Boston, MA 02119

Rehab in Cities Near Boston

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Reviews of Children’s Services of Roxbury Recover Support Service

3.2/5 (26 reviews)
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Overall Experience
Date Submitted
Reviewer

Google Reviews

3.2 (26 reviews)
A. Dejesus
3 months ago
5

Emily Honeycutt
5 months ago
1

Where to even begin luckily everything was documented on my end screen shots Email's texts ect. So on 2/4/25 11am we have our visit with family partner and ICC. We explain to them are challenging jounry of people being dissmive about the severity of my daughters neurological disability. We provided documentation and sent emails about her disability diagnosis. I was thanked by the ICC partner for being diligent. So when we went to schedulel the next visit the family partner asked if I was zoom capable I said no. And She also had mentioned phone calls were fine as well. So next appointment was on 2/10/25 11am plenty of time to notify me of cancelling the appointment. So I text the team on a group chat. To confirm the appointment. Family partner starts of with good morning were not doing zoom? Mind you I didn't agree to zoom at all. I respond with i prefer phone calls. Now during group chat the family partner never mentioneds anything about having another appointment. So at 11:02 am I received a call from the family partner saying how sorry she was and that she forgot about an IEP meeting they had to attend. So I told her ok I will be documenting this in the group chat.the family partner didn't even inform the ICC partner in the group chat . mind you I made sure to screen shot and email's all of this. Im well aware of" he" said "she" said . so naturally after having to document all of this I was incredibly disappointed in the family partners lack of due diligence and professionalism. I received a call from the main office for wich I then explained what happend. And how based upon this situation we wished to end services. I was told that was fine. And I also requestd the report from the intake visit. So when dealing with this agency make sure you Douctment everything.

Boston J
6 months ago
5

It is indeed one of a kind serving a very special population here in Boston.

Response from the ownerInvalid relative date format:
Thank your for sharing such thoughtful insight. We appreciate your feedback and acknowledgement of the work our dedicated staff do each day, serving more than 6,500 children and families across the state annually, 5,000 specifically in Boston.
Deschaun O'Garro
1 year ago
1

This company sucks do not deal with these people they're sneaky and conniving and they try to make the homeowners pay for everything and when you ask for a rental increase they opt-out because they're to cheap to pay for a 3 bdr apt they'd rather low-ball you all the while every year the cost of living increases!!.... Children's Services Of Roxbury is a sinking ship don't drown with them!!👎👎

Response from the ownerInvalid relative date format:
Hi Deschaun, We are sorry to hear about your negative experience. We appreciate you taking the time to share your feedback. Your frustrations are heard and won't go unnoticed as we continue to build and strengthen partnerships with stakeholders across Massachusetts, and strive for excellence in all that we do while providing culturally responsive wraparound services for over 6,500 children and families across the state annually, including 1,300+ families served in our shelters last year. CSR is anchored in our 50-year history in responding to community needs. We are propelling on a continued voyage with humility, dignity, respect, patience, integrity, and compassion to expand our services and programs to address family health and well-being for children, young adults, and families across Massachusetts. <br><br>https://csrox.org/program-growth-and-renovation-campaign/
Nandy Monteiro
1 year ago
5

Response from the ownerInvalid relative date format:
We appreciate and value this review, thank you!
Kristy Dalexis
1 year ago
1

I had received services from them for two years at their Worcester office. I wish I could give them zero stars. It was a terrible experience. Initially they were difficult to get in touch with when transferring to them and throughout my time there, they were barely ever in office and have such an outdated payment process. I recently transferred my daughter out and they managed to ruin that process for me as well. Worst years of my life, I wish I could take it back. If you’re in Worcester, please seek help elsewhere.

Response from the ownerInvalid relative date format:
We are sorry to hear about your negative experience. We appreciate taking the time to share your feedback. Your frustrations are heard and won't go unnoticed as we continue to build and strengthen partnerships with stakeholders across Massachusetts, and strive for excellence in all that we do while providing culturally responsive wraparound services for over 6,500 children and families across the state annually.
B. Villalona
1 year ago
5

Response from the ownerInvalid relative date format:
We appreciate and value this review, thank you!
Rachel Chang
1 year ago
5

Response from the ownerInvalid relative date format:
Hi Rachel, we appreciate and value this review, thank you!
Ajanay Hughes- Pearson
1 year ago
5

Response from the ownerInvalid relative date format:
We appreciate and value this review, thank you!
Yanelis Ortiz
1 year ago
5

Response from the ownerInvalid relative date format:
Hi Yanelis, hope all is well. We appreciate and value this review, thank you!
KEITH WILLIAMS
2 years ago
5

Moving families forward, with respect and dignity, with a nurturing spirit.

Response from the ownerInvalid relative date format:
Hi Keith, <br><br>We hope all is well. Thank you for taking the time to share such insightful feedback. We appreciate and value this review, thank you!
Suhair Abualsaoud
3 years ago
1

Nightmare.

Response from the owner4 months ago
We are sorry to hear about such a negative experience. We appreciate taking the time to share your feedback. Your frustrations are heard and won't go unnoticed as we continue to build and strengthen partnerships with stakeholders across Massachusetts, and strive for excellence in all that we do while providing culturally responsive wraparound services for over 6,500 children and families across the state annually. including 1,300+ families served in our shelters last year. CSR is anchored in our 50-year history in responding to community needs. We are propelling on a continued voyage with humility, dignity, respect, patience, integrity, and compassion to expand our services and programs to address family health and well-being for children, young adults, and families across Massachusetts.
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