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Community Council for Mental Health

4900 Wyalusing Avenue
Philadelphia, PA 19131
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Community Council for Mental Health PA 19131

About Community Council for Mental Health

Community Council Health Systems is located in Philadelphia, Pennsylvania. They strive to provide people and their families comprehensive education and support to achieve optimal mental wellness.

You can get compassionate, evidence based behavioral health services here. They want to promote healing resilience and personal growth.

Non-Fidelity Act Program

Their Non Fidelity Act/NFA program is designed to help people who are battling serious mental illness and problems with substance abuse. NFA is great for you if you need frequent visits to the hospital, CRC appearances or have mobile emergencies.

One of their main goals is to reduce your need for emergency psychiatric care and help you gain independence in your community. They look to provide training, support and assistance to promote stability in your relationships, help with housing if needed and provide education.

Adult Outpatient Services

Their outpatient services are for anyone 18 and over and their families who are having psychiatric problems or conditions. This could be anything from persistent mental illness, to mood disorders and or anxiety disorders. They use individual, group and family therapy to treat and help you recover from mental problems.

Child and Adolescent Services

Their Artistic and Cultural Enrichment Program is also called ACE. It’s an out-of-school, time after-school and summer school program to help positively impact the learning experience for kids.

You’ll also find an Intensive Behavioral Health Services support program that’s designed for children, youth and young adults. This program helps people struggling with mental, emotional and behavioral health issues.

What I really like about this treatment center is that they focus on the specific needs of adults, children and families both separately and together.

Similar Rehab Centers

Fact checked and written by:
Scott Blair
Edited by:
Courtney Myers, MS

Latest Reviews

Lea Thomas
2 months ago on Google
4
I love Community Council.. Thanks Dr. Frankel and Marisa Ward!
Response from the owner1 week ago
Thank you so much for the review. We will be sure to share with Dr. Frankel and Marisa!
Araeya Hayward
4 months ago on Google
1
I’m a little disappointed I’m them. It’s now been 3 weeks since my intake and they never contacted me with my appointment to speak to the therapist. Mental health is at an all time high and not many people reach out for support, so when they do! Meet their needs! Especially if thats your job! I call the number the lady transfers me before I even finishes my sentence. I’m definitely finding a new outlet because I already feel unsupported.
Response from the owner1 week ago
Dear Araeya,

Thank you for taking the time to share your experience. We’re truly sorry to hear that you felt unsupported during such an important time. Your concerns are valid, and we deeply regret the delay and the way your call was handled — that’s not the standard of care we strive to provide.

We understand how difficult it can be to reach out for mental health support, and we never want anyone to feel overlooked or dismissed. Please know that we take your feedback seriously and are actively reviewing our intake and communication processes to ensure this doesn’t happen again.

If you’re open to it, we’d appreciate the opportunity to speak with you directly and make things right. You can reach us at info@cchss.org so we can personally assist you.

Wishing you the support and care you deserve.
E jackson
4 months ago on Google
1
I wouldn't recommend.......
Response from the owner1 week ago
We’re sorry to hear that your experience with us didn’t meet your expectations. While your review doesn’t include specific details, we truly value all feedback — both positive and critical — as it helps us grow and improve.

If you’re open to sharing more about what went wrong, we’d appreciate the opportunity to better understand your concerns and make things right. Please feel free to reach out to us directly at info@cchss.org.

Thank you again for your feedback, and we wish you all the best moving forward.

Warm regards,
CCHS
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6.2 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

Community Council for Mental Health works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Pennsylvania is devoted to the treatment of addiction. Levels of care, treatment methods, and settings differ, but the aim of each program is to end drug dependency and empower participants to achieve long-term recovery.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff

Alexander Moore

CFO & Founder

Natasha Boston

VP of Operations

Cole Gamber

Accounting Manager

Gina Sweet-Comrie

Chief Growth & Strategy Officer

Contact Information

Building icon

4900 Wyalusing Avenue
Philadelphia, PA 19131

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Reviews of Community Council for Mental Health

3.67/5 (183 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.672131147541 (183 reviews)
Lea Thomas
2 months ago
4

I love Community Council.. Thanks Dr. Frankel and Marisa Ward!

Response from the owner
Thank you so much for the review. We will be sure to share with Dr. Frankel and Marisa!
Araeya Hayward
4 months ago
1

I’m a little disappointed I’m them. It’s now been 3 weeks since my intake and they never contacted me with my appointment to speak to the therapist. Mental health is at an all time high and not many people reach out for support, so when they do! Meet their needs! Especially if thats your job! I call the number the lady transfers me before I even finishes my sentence. I’m definitely finding a new outlet because I already feel unsupported.

Response from the owner
Dear Araeya,

Thank you for taking the time to share your experience. We’re truly sorry to hear that you felt unsupported during such an important time. Your concerns are valid, and we deeply regret the delay and the way your call was handled — that’s not the standard of care we strive to provide.

We understand how difficult it can be to reach out for mental health support, and we never want anyone to feel overlooked or dismissed. Please know that we take your feedback seriously and are actively reviewing our intake and communication processes to ensure this doesn’t happen again.

If you’re open to it, we’d appreciate the opportunity to speak with you directly and make things right. You can reach us at info@cchss.org so we can personally assist you.

Wishing you the support and care you deserve.
E jackson
4 months ago
1

I wouldn't recommend.......

Response from the owner
We’re sorry to hear that your experience with us didn’t meet your expectations. While your review doesn’t include specific details, we truly value all feedback — both positive and critical — as it helps us grow and improve.

If you’re open to sharing more about what went wrong, we’d appreciate the opportunity to better understand your concerns and make things right. Please feel free to reach out to us directly at info@cchss.org.

Thank you again for your feedback, and we wish you all the best moving forward.

Warm regards,
CCHS
Brittney Braun
5 months ago
1

I've been without my meds for almost two months because you can't get anyone on the phone. 🙃 I'm so done with this place after this.

Response from the owner
Hi Brittney,

We’re sorry to hear about your frustration and understand how important it is to receive your medication on time. We appreciate you reaching out through our website as well—as mentioned there, a member of our team is in touch to help resolve your issue.

Thank you for bringing this concern to our attention. We hope to continue supporting your care.
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