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Crestwood Medical Center

1 Hospital Drive SW Huntsville, AL 35801
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Top 10 Rehab In Huntsville
Crestwood Medical Center - Behavioral Health AL 35801

About Crestwood Medical Center

Crestwood Medical Center, located in Huntsville, Alabama is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include partial hospitalization and 12-step therapy.

Specialty rehab programs at Crestwood Medical Center include tailored care focusing on women’s specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

Crestwood Medical Center has received accreditations from CARF and The Joint Commission.

Facility Overview

Bed icon 180
Number of Available Beds

Latest Reviews

Terry Mayhall
2 months ago on Google
5
Joe, on third shift, he's a big, old, burly guy, but he's really good at his job. He made my visit there. Very good, I had a major surgery.And the one night that I stayed there, he came to my Room 15 times always with a smile, always ready to help me. I couldn't ask for no one better. Rhonda was another reason.She made my stay very pleasant. I believe my nurse name, what's Beverly.She also was very good at her job. I guess to sum it up the staff at Crestwood medical center. I really appreciate everything they did for me.And I feel overall, it was a good experience. One more thing, the food was good. I was actually shocked, but I eat dinner, breakfast and lunch there.All of them were good.
Sandra Cook
2 months ago on Google
4
Everything was good except they were running an hour behind schedule.
Eldrick Smith
2 months ago on Google
5
I love everything about Crestwood medical Center when I visit them today every staff was sweet and nice
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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8.1 / 10

Location

Accepted Insurance

Crestwood Medical Center works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient rehab is designed primarily for clients who do not require intensive clinical supervision. This includes clients who are exiting detox or inpatient care. Outpatient treatment typically involves addiction counseling, recovery education, and life skills training. These programs encompass varying levels of care, including partial hospitalization (PHP), intensive outpatient (IOP), standard outpatient (OP), and sober living/halfway house programs. Each category is defined by the frequency and intensity of treatment.
inpatient iconInpatient
Inpatient rehab is designed primarily for clients exiting detox, people in early recovery, and those at an elevated risk of relapse. Participants reside at the rehab facility until they complete their treatment program. This allows them to focus solely on their recovery, away from outside distractions, stressors, and addiction triggers. Inpatient drug rehab typically involves extensive addiction counseling, recovery-focused life skills training, and complementary therapies.
12-step icon12-Step
12 step programs are often considered the standard model for addiction recovery. They're based on the use of spiritual principles to support a gradual psychological, emotional, and spiritual shift to remediate the root causes of one's addiction. Treatment depends primarily on per coaching (sponsorship) and group recovery meetings. Though rooted in spiritual principles, participants do not need to be religious and sessions are non-denominational. Specialized groups, including meetings for seniors, teens, and family members, are often available.
partial-hospitalization iconPartial Hospitalization Program
A partial hospitalization program (PHP) provides comprehensive treatment to those who do not require 24/7 monitoring and offers a higher level of care than outpatient programs. Often referred to as "day treatment" patients typically attend sessions a minimum of 20 hours weekly, allowing clients to return home each day. PHP treatment is often covered by insurance and can provide daily therapeutic sessions and services such as relapse prevention and medication management.
medically-assisted-detox iconMedically Assisted Detox
Medically assisted detox is often the first step of addiction treatment. At the medical detox level of care, you are weaning your body off drugs and/or alcohol under the care of licensed medical professionals who constantly monitor your health and treat any potential withdrawal symptoms, sometimes with the aid of medication (like Suboxone or Vivitrol).

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical behavior therapy (DBT) is a form of talk therapy designed to treat individuals who are experiencing intense emotions. It is often used in Alabama for the treatment of borderline personality disorder, substance use disorder, and other mental health conditions.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy helps you process and heal from traumatic events. Your therapist provides a safe space for you to explore emotions, develop coping strategies, and integrate the traumatic experience into a more coherent narrative. This helps to promote long term mental health.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Staff & Accreditations

Staff

Matthew Banks

Chief Executive Officer

Garett May

Chief Operating Officer

Mike Gillespie

Chairman of the Board of Trustees

Tommy Beason

Vice Chairman of the Board of Trustees

Lance Eiland, MSN, R.N., CCRN-K, NEA-BC

Chief Nursing officer

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (256) 429-4000
Building icon

1 Hospital Drive SW
Huntsville AL, 35801

Rehab in Cities Near Huntsville

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Reviews of Crestwood Medical Center

4.53/5 (102 reviews)
1
Staff
1
Amenities
1
Meals
1
Value
1
Cleanliness
5
6.9k
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Reviews

1
Review of Crestwood Hospital

My therapist had someone bring me to Creatwood Hopistal in Huntsville, AL. I was put in a room at 11 AM. I wasn’t given water, food, or medicine until 10:30 PM. They don’t even come and check on me. Prisoners of war are treated better than patients at Crestwood. Instead ... Read More

Patrick M.
Reviewed on 9/7/2024
Staff
1
Amenities
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Meals
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Value
1
Cleanliness
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The staff is horrible, they are very unpleasant, the only person who was kind to me was the person at the reception. The staff makes the minimum effort to attend to the needs of the patients, if you value your life or your loved ones you should avoid this place. Only a 1 sta ... Read More

Reviewed on 2/28/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

4.6 (100 reviews)
janis whisenant
1 week ago
4

The admitting lady (Janice) was so calm and pleasant. The lady that took care of me in the recovery room was the best! She said I wouldn’t remember anything. Wrong! I remember the crackers and ginger ale or Sprite and her name (Jennifer). All went well except when the nurse that tried to start the iv left two big purple spots because she said my veins were rolling. Thank goodness they called in another nurse that did it and never left a mark. I much prefer Crestwood over HH

Response from the ownerInvalid relative date format:
Thanks for taking the time to leave a review.
Mike James
1 week ago
5

My experience was incredible. All of the staff went out of their way to ensure that I was ok during pre-op and in recovery. I wouldn’t go anywhere else for procedures like the one I had. Amazing! Thank you to all the kind, caring and compassionate staff.

Response from the ownerInvalid relative date format:
Great! Thanks for sharing!
John Homerin
1 week ago
5

Dr Chris Parker at the Crestwood Hospital Wound Clinic is absolutely fantastic. He and his nursing staff are attentive and extremely good listeners. Appointments are always on time. I can’t say enough good things about Dr Oarker and his Wound Clinic staff.

Response from the ownerInvalid relative date format:
Great! Thanks for sharing!
Shelby Zimmermann
1 week ago
3

the staff where very nice , nurses doctors ex . but after a 3 1/2 wait they put me in a room , and I was freezing and the young nurse who brought me back never brought me a b blanket or checked back on me another 45 minutes went by had a wonderful nurse that came in and got me a blanket and did my IVs with all that went well. Procedure went well. Everything finished up well but it seems like they were way overbooked understaffed even the nurse told me she had to be taken out of the pain center to come and help which is understandable appreciate it just seem like the room was kind of mess. Didn’t have a bed when I first got there had to Wait on the bed saying I feel like somebody should’ve checked on me yesterday. Drop me off in the room and brought me a blanket, cause I was really freezing.

Response from the ownerInvalid relative date format:
Thank you for taking the time to provide your review. We use reviews as an opportunity to improve.
K Stewart
1 week ago
5

I was in town for a family celebration when I fell sick and had to have emergency surgery. The staff at Crestwood Hospital were amazing from start to finish. Nurses, doctors, technicians, and other staff members went out of their way to make sure my & my family’s needs were met. I have nothing but accolades for this hospital. Being in the hospital is never easy, but having a caring staff makes it more bearable.

Response from the ownerInvalid relative date format:
Thanks for taking the time to leave a review! We're glad to hear of this positive experience.
Guillermo RVasquez
1 week ago
5

The doctors and nurses provided excellent care, addressing both my needs and discussing important information with my wife following the procedure. The front desk staff were adequate, though they appeared somewhat annoyed; however, this did not significantly impact my experience.

Response from the ownerInvalid relative date format:
Great! Thanks for sharing.
Wilda Jacobs
1 week ago
5

I had the most awesome nurse when I was at Crestwood for a procedure. Not only was she kind and considerate and put my Fears at peace she was most knowledgeable of her job in my condition. I hope I get her again when I go.

Response from the ownerInvalid relative date format:
Great! Thanks for sharing.
Joanna Grimsley
2 weeks ago
5

Everyone was super nice and I didn’t have to wait long for my procedure. Dr. Was excellent at describing what they were going to do and the follow up.

Response from the ownerInvalid relative date format:
Great! Thanks for sharing!
Lavasette Lightford
2 weeks ago
5

Crestwood Medical Facility Outpatient was absolutely phenomenal. The entire staff that I encountered was amazing. I have to give special thanks to my surgeon Dr. Eric Janssen(SportsMeds) and nurse Kim. This lady was such a blessing to me while I was in need of medical assistance. I pray that she will see my post and I hope I spelled her name correctly. Thank you so much for the respect, patience, and professionalism.

Response from the ownerInvalid relative date format:
Great! Thanks for sharing!
Tammy Barry
2 weeks ago
1

28th May I went to crestwood with agonizing pain in my leg to the point I couldn't walk. I was in the er waiting room crying in pain. They took me back to triage where the nurse was sat eating food on her phone texting while talking to me. Absolutely unprofessional they did my Bp only. I was taken back to X-ray my femur bone I was at work that day hobbling around in pain. I went home early only got 2 tables was in a lot of pain. So after the Bp they put me back in the front waiting room after another couple hours I was pushed through to the back and had me waiting half way in a room ,I seen right behind me was bloody gauze bandages. I took a picture of it. Then I got upset that no one would evaluate me properly which they didn't Then the nurse came out and told me nothing wrong with the X-ray. I said something wrong I can't lift my leg due to pain she's arguing with me saying I can walk she said well you was waiting tables at work before. I said yes limping. She asked well how u get here drive and you walked I told her if she wasn't on her. Personal phone texting and not eating then you would have heared what I said i came here because it's affecting my mobility. Then she said let's just treat her for shingle which it isn't shingles the.n I picked up my phone and she said ohhh no put that phone down because I was getting loud and other patients are here. Maybe I was loud in absolutely agony. They prescribed meds for shingle. Didn't ttest for shingle or even a put her phone down and look I have a huge knot which you can see. This nurse name is Kelly strain. So I went home without any answers why I am in so much pain. Still in pain now.

Response from the ownerInvalid relative date format:
Thank you for taking the time to provide your review. We use reviews as an opportunity to improve and have passed along your comments.
Charla Smith
2 weeks ago
3

The first biopsy went well. The second was awful. For some reason my body would not respond to all of the lidocaine. My concern is that Dr. Sutherland should have stopped the procedure and made certain that I was numb. I felt like my breast was being ripped apart. I screamed many times but he continued knowing that I was experiencing excruciating pain. This procedure was done almost 4 weeks ago and I still have pain. The bruising stayed for 3 weeks. My nurses were wonderful.

Response from the ownerInvalid relative date format:
Thanks for taking the time to leave a review.
Sabrina Fine
2 weeks ago
2

It was very poor operating room experience. The staff was unprofessional, uncaring. They did answer questions. They did respond to concerns. They did not respond to extreme pain with IV problems. It was a very traumatic surgery experience. I would not recommend Crestwood to anyone. Your operating room staff needs to be re- trained in professional behavior.

Response from the ownerInvalid relative date format:
Thank you for taking the time to provide your review. We use reviews as an opportunity to improve.
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