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Crossroads

71 U.S. 1, suite e
Scarborough, ME 04074
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Crossroads ME 4074

About Crossroads

Crossroads is an addiction and behavioral treatment center that you can visit in Scarborough, Maine. They offer outpatient rehab services for men and women. The facility is CARF accredited and a member of the National Association of Addiction Treatment.

Gender Responsive Addiction Treatment

One of the things this facility focuses on providing their clients is gender responsive care. Crossroads understands that men and women experience the challenges of addiction differently. Men typically use drugs to avoid connections with others, while women use drugs to fill a void or maintain a relationship.

In gender response group therapy, you’ll be in an environment where you can comfortably share your challenges and experiences with addiction. Counselors will be more able to provide targeted treatment that fits with everyone’s individual needs.

Flexible Intensive Outpatient Services

The facility gives you the option to participate in the intensive outpatient program either three, four, or five days a week. Each day, you’ll spend three hours in various group therapy sessions.

Topics that will be focused on include coping skills, co-occurring mental health issues, and addiction education. The length of treatment varies, but in most cases, the program will last about six to eight weeks.

In some cases, a client may need more intensive care services to support their recovery and needs. Crossroads offers a residential women’s treatment center and rehab for women with children at a separate location. Additionally, the organization provides addiction treatment services for eating disorders and co-occurring substance use and eating disorders.

Treatment Near The Beach

Scarborough offers a variety of beaches that can provide you with stress relief, such as the Scarborough Beach State Park and Pine Point Beach. You’re also just minutes away from various attractions and activities to enjoy in Portland.

Similar Rehab Centers

Fact checked and written by:
Eric Owens
Edited by:
Courtney Myers, MS

Latest Reviews

Deserai Collins
7 months ago on Google
5
Great IOP program
Marissa Fortier
8 months ago on Google
5
Great community partner and program.
Lina Fallon
1 year ago on Google
5
When I walked through the doors at Crossroads for residential treatment, I was dying—inside and out. Addiction and an eating disorder had taken everything from me. I was exhausted, hopeless, and scared. I didn’t know who I was anymore, and I didn’t believe I could be saved. But slowly, with the unwavering support of the clinicians, psychiatrist, nurse, dietitian, and every member of the staff, something inside me began to shift. For the first time in a long time, I felt seen. I felt cared for. And I started to believe that healing was actually possible. Residential treatment gave me what I needed most: safety, stability, and space to breathe. I was taught the foundations of DBT and CBT, and I was given healthy, practical coping skills—tools that I still carry with me every day. My 1:1 sessions with my clinician and dietitian helped me uncover pieces of myself I’d buried for years. I was met with kindness, not judgment. Compassion, not shame. And that changed everything. When I moved into PHP, I continued learning how to live again. I started facing my trauma head-on and finally began to understand just how deeply it had shaped my relationship with substances, food, and myself. That insight was painful—but it was also freeing. IOP supported me as I began stepping back into the world. It was scary, but I wasn’t alone. Crossroads gave me a soft place to land while I figured out how to walk through life on new, steadier legs. Even now, I continue to meet with my clinician weekly, still learning, still growing. The truth is, Crossroads gave me more than treatment—they gave me my life back. In the year since I arrived, I’ve changed in ways I never thought were possible. I’ve discovered who I am beyond my pain. I’ve built a new identity, one that’s no longer defined by alcoholism and anorexia. For the first time in my life, I feel safe in my body and in the world. I am endlessly grateful. Crossroads didn’t just help me recover—they helped me come home to myself. And I truly mean it when I say: this program saved my life.
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7.1 / 10

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Addiction Treatments

Levels of Care

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Crossroads’ IOP for women is a structured group therapy option that provides substance abuse treatment either 3, 4 or 5 days per week at 3 hours a day on-site with direct contact with and access to licensed clinicians. Gender-specific treatment issues are explored in this women-only IOP with an emphasis on addiction education, co-occurring mental health issues, coping skills, relapse prevention and the necessary tools for recovery.

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Medical detox is the process of removing addictive substances from your body while under medical supervision. Quitting alcohol and drugs on your own can cause uncomfortable and even dangerous side effects. In a medically supervised detox, licensed medical professionals monitor you 24/7 to help keep you as safe and comfortable as possible. The process is highly individualized to fit your specific needs, but the medical detox generally takes 5-7 days.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Maine is the process of helping someone learn how to live without the use of substances. Professional staff provide treatment to address the various issues of addiction. Methods often involve medication, counseling, and evidence-based therapies.

When both addiction and mental health issues occur together, it is known as a dual diagnosis or co-occurring disorders. Clients with co-occurring disorders who enter treatment for addiction should ensure that they have access to mental health treatment programs as well. Treating both conditions simultaneously can allow for more effective recovery. Individuals gain a better understanding of how their depression, trauma, anxiety, grief, or other issues impact their substance use and vice versa. Mental health care is also essential for recovery to promote a positive outlook, enhanced motivation, increased accountability, and relapse prevention.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Crossroads believes that focusing on the client’s family as a whole must be a part of someone’s recovery journey. In treatment, women will develop a better understanding of their relationships with family members. Family therapy with the client, her or his family supports and the clinician is part of the treatment program. In addition, after working with each client to identify family supports, Crossroads reaches out to those supports to provide information about the program and the recovery process.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life. Individual counseling allows clients to focus more closely on personal issues they may be struggling with that are not fully explored in a group setting.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • home-setting iconResidential Setting
  • spa2 iconYoga Studio
  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Shannon Trainor, LCSW, CCS

CEO

Mary Anne Roy, Psy.D., CCS

Chief Clinical Officer

Jonathan C. Fellers, MD

Medical Director

Deborah M. Giacomantonio, CPA

Finance Director

Accreditations

The National Association of Addiction Treatment Providers (NAATP) is a professional association that represents organizations in the field of addiction services. Founded in 1978, NAATP's mission is to advance addiction services and ensure that high-quality addiction treatment is available and accessible.

NAATP Member: Yes
Member ID: 153

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

LegitScript has reviewed Crossroads as part of their certification program, and has determined that it meets the LegitScript standards for legality, safety and transparency.

LegitScript verified in

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Maine

Rehab.com regularly reviews this listing for accuracy but changes may occur between updates. For the most up-to-date information, please contact Crossroads.

Contact Information

Building icon

71 U.S. 1, suite e, Scarborough, ME 04074

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Reviews of Crossroads

3.64/5 (38 reviews)
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Reviews

5

Getting help can be a scary at first, but that is just what you need. I stepped on a long road to recovery but the staff made me feel as part of a big purpose I must endure

Reviewed on 3/15/2019
Overall Experience
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Google Reviews

3.6 (37 reviews)
Anna Collins
3 weeks ago
1

Akaia Baghirli
4 months ago
1

I entered this facility seeking treatment for alcoholism, but instead of being evaluated and treated appropriately, I was immediately placed on an eating disorder track that did not reflect my actual reason for admission. Despite repeatedly expressing my concerns, the clinical team did not listen to me. I felt dismissed, unheard, and misrepresented throughout my stay. What was especially frustrating was that when my husband questioned the treatment plan, he was repeatedly told, “This is the BEST place for her to be,” as if repetition alone justified the decision. There was no meaningful explanation or collaborative discussion — just insistence. There was also a serious lack of privacy. I was not even allowed to flush the toilet after using the bathroom. That level of monitoring felt unnecessary in my case and was incredibly demoralizing and dehumanizing. It did not feel therapeutic — it felt invasive. Treatment should feel individualized, respectful, and based on listening to the patient. Unfortunately, my experience here was the opposite. I left feeling worse than when I arrived. I would strongly encourage anyone considering this facility to ask detailed questions about how treatment tracks are assigned and how patient concerns are handled

Liz Turgeon
4 months ago
5

I have spent a substantial amount of time at crossroads, both in residential and PHP/IOP…and I am so grateful for all the staff! Everyone has been so knowledgeable, so kind, and so genuinely caring. I would not have been able to recover on my own, after may many years of suffering with an ED, and I am so thankful for this program.

Tene Downing
5 months ago
5

My name is Tene Downing. I joined the Crossroads program on November 17, 2025 into PHP. I attended the program for that week and sadly had a relapse that Saturday. I joined PHP group first thing Monday morning and was open and honest about my relapse. The team quickly worked together to set up more supportive services for me. I asked for residential and was quickly forwarded to intake. I did the intake process and was admitted to Back Cove on November 25th. I was nicely greeted by staff and was comforted from my overwhelming feelings. During my stay at Back Cove I was able to attend meaningful groups during the day that taught me the coping skills and tools I needed to work on my sobriety. I also met an amazing group of women that I am able to call lifelong friends. The support and bond I built with all the women at the house is unforgettable. I successfully left the house 28 days later feeling ready to move forward at home with my recovery. I will always be thankful to Crossroads for taking me in when I was at the worst point in my life. I now participate in IOP daily. I am grateful for my IOP group as it keeps me going every single day. I am to comfortably share and receive help working through the hard times. I am also able to celebrate the happy moments as well with another great group of women. If anyone is struggling with substance abuse I would definitely recommend reaching out to Crossroads to receive the help you need to live a sober and healthy life.

Response from the owner
Thank you Tene. We're so grateful to be a part of your recovery journey and support you every step of the way.
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Crossroads FAQs

What detox and withdrawal management services does Crossroads in Scarborough offer?

Crossroads provides a full continuum of behavioral health services including outpatient treatment, residential programming, medication services, and crisis stabilization. The facility offers a Crisis Stabilization Unit for short-term medically monitored stabilization during behavioral health crises, serving adults with substance use disorders in the Scarborough area.

Does Crossroads provide medication-assisted treatment for opioid withdrawal?

Yes, Crossroads operates an Opioid Treatment Program that provides medications for opioid use disorder as part of comprehensive treatment. The facility offers buprenorphine/naloxone (Suboxone) and extended-release naltrexone (Vivitrol) alongside counseling services to address opioid dependence.

What substances does Crossroads treat, and are alcohol detox services available?

Crossroads provides treatment for alcohol and drug addiction through residential and outpatient services. The facility offers specialized opioid treatment programming and serves adults with substance use disorders, including those needing stabilization and withdrawal management support.

What payment options and insurance does Crossroads accept for treatment?

Crossroads accepts MaineCare (Medicaid), Medicare, and most private insurance plans. The facility also offers a sliding fee scale based on income and ability to pay for those without insurance. Callers can reach admissions at (207) 773-9931 or (800) 418-0155 to verify insurance coverage and discuss payment options.

Does Crossroads offer specialized treatment for pregnant or parenting people?

Yes, Crossroads provides trauma-informed, gender-responsive services specifically for pregnant and parenting people with substance use disorders. The facility recognizes the unique needs of this population and integrates recovery support with practical services to support family stability.

How can someone access Crossroads detox and treatment services in Scarborough?

Individuals can contact Crossroads directly at (207) 773-9931 or toll-free at (800) 418-0155 to reach admissions and discuss treatment options. The facility is located at 71 US Route 1, Suite E, Scarborough, ME 04074, and staff can assess needs and discuss available programs during an initial call.

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