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Crossroads

71 US-1, Suite E Scarborough, ME 04074
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Top 10 Rehab In Scarborough
Crossroads ME 4074

About Crossroads

Crossroads is an addiction and behavioral treatment center that you can visit in Scarborough, Maine. They offer outpatient rehab services for men and women. The facility is CARF accredited and a member of the National Association of Addiction Treatment.

Gender Responsive Addiction Treatment

One of the things this facility focuses on providing their clients is gender responsive care. Crossroads understands that men and women experience the challenges of addiction differently. Men typically use drugs to avoid connections with others, while women use drugs to fill a void or maintain a relationship.

In gender response group therapy, you’ll be in an environment where you can comfortably share your challenges and experiences with addiction. Counselors will be more able to provide targeted treatment that fits with everyone’s individual needs.

Flexible Intensive Outpatient Services

The facility gives you the option to participate in the intensive outpatient program either three, four, or five days a week. Each day, you’ll spend three hours in various group therapy sessions.

Topics that will be focused on include coping skills, co-occurring mental health issues, and addiction education. The length of treatment varies, but in most cases, the program will last about six to eight weeks.

In some cases, a client may need more intensive care services to support their recovery and needs. Crossroads offers a residential women’s treatment center and rehab for women with children at a separate location. Additionally, the organization provides addiction treatment services for eating disorders and co-occurring substance use and eating disorders.

Treatment Near The Beach

Scarborough offers a variety of beaches that can provide you with stress relief, such as the Scarborough Beach State Park and Pine Point Beach. You’re also just minutes away from various attractions and activities to enjoy in Portland.

Latest Reviews

Leo Barter
4 months ago on Google
1
(Posting under boyfriends name for privacy) This was NOT the place for me. All females living together, lots of fighting and cliques.. certain staff were just rude. No caffeine, no sweets but LOTS of bread.. bleh you pretty much sit in groups all day long, i had broken ribs i was very uncomfortable, they did nothing to help make me more comfortable.. i felt like i was in prision! I opted to leave, they didnt allow me to call for a ride, i was made to pack my things in 10 mins and out the door. I was also not allowed to remain in the parking lot while i waited for my ride, i had to literally stand in the breakdown lane in the road for 2 hours in 20 degree weather while i awaited my ride! Absolutely ridiculous! I came home and have been doing great with iop.. id seriously consider other places if i were you!Oh yea, and i was offered drugs twice while i was there! They dont check you very well, so easy to bring drugs into the place!
B Owen
5 months ago on Google
5
I would Definitely recommend crossroads for anyone who is seeking help on their recovery journey. The staff are compassionate and caring. From my experience it is a safe judgement free place to get your life back on track.
Jennifer Cobb
5 months ago on Google
5
I would highly recommend Crossroads residential rehab program, they have been welcoming from the time you walk through the front door here to help you at your lowest and bring you to your new high points. Staff is amazing and always there to support you with all and any needs. My experience at Crossroads has truly been life changing. I would recommend Crossroads to any woman looking to change their life for the better.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.9 / 10

Location

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
intensive-outpatient iconIntensive Outpatient
Crossroads’ IOP for women is a structured group therapy option that provides substance abuse treatment either 3, 4 or 5 days per week at 3 hours a day on-site with direct contact with and access to licensed clinicians. Gender-specific treatment issues are explored in this women-only IOP with an emphasis on addiction education, co-occurring mental health issues, coping skills, relapse prevention and the necessary tools for recovery.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).
medically-assisted-detox iconMedically Assisted Detox
Medical detox is the process of removing addictive substances from your body while under medical supervision. Quitting alcohol and drugs on your own can cause uncomfortable and even dangerous side effects. In a medically supervised detox, licensed medical professionals monitor you 24/7 to help keep you as safe and comfortable as possible. The process is highly individualized to fit your specific needs, but the medical detox generally takes 5-7 days.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Maine is the process of helping someone learn how to live without the use of substances. Professional staff provide treatment to address the various issues of addiction. Methods often involve medication, counseling, and evidence-based therapies.

When both addiction and mental health issues occur together, it is known as a dual diagnosis or co-occurring disorders. Clients with co-occurring disorders who enter treatment for addiction should ensure that they have access to mental health treatment programs as well. Treating both conditions simultaneously can allow for more effective recovery. Individuals gain a better understanding of how their depression, trauma, anxiety, grief, or other issues impact their substance use and vice versa. Mental health care is also essential for recovery to promote a positive outlook, enhanced motivation, increased accountability, and relapse prevention.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Crossroads believes that focusing on the client’s family as a whole must be a part of someone’s recovery journey. In treatment, women will develop a better understanding of their relationships with family members. Family therapy with the client, her or his family supports and the clinician is part of the treatment program. In addition, after working with each client to identify family supports, Crossroads reaches out to those supports to provide information about the program and the recovery process.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life. Individual counseling allows clients to focus more closely on personal issues they may be struggling with that are not fully explored in a group setting.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • home-setting iconResidential Setting
  • spa2 iconYoga Studio
  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Shannon Trainor, LCSW, CCS

CEO

Mary Anne Roy, Psy.D., CCS

Chief Clinical Officer

Jonathan C. Fellers, MD

Medical Director

Deborah M. Giacomantonio, CPA

Finance Director

Accreditations

The National Association of Addiction Treatment Providers (NAATP) is a professional association that represents organizations in the field of addiction services. Founded in 1978, NAATP's mission is to advance addiction services and ensure that high-quality addiction treatment is available and accessible.

NAATP Member: Yes
Member ID: 153

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

LegitScript has reviewed Crossroads as part of their certification program, and has determined that it meets the LegitScript standards for legality, safety and transparency.

LegitScript verified in

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Maine

Contact Information

Phone icon (207) 773-9931
Building icon

71 US-1
Suite E
Scarborough ME, 04074

Fact checked and written by:
Eric Owens
Edited by:
Courtney Myers, MS

Rehab in Cities Near Scarborough

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Reviews of Crossroads

3.64/5 (38 reviews)
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Reviews

5

Getting help can be a scary at first, but that is just what you need. I stepped on a long road to recovery but the staff made me feel as part of a big purpose I must endure

Reviewed on 3/15/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.6 (37 reviews)
Momma Hen
2 weeks ago
1

I would have rated this zero stars but that's not an option. Do not take an Eating Disorder patient to this place! The trauma this "program" caused my daughter is irreversible. If this review stops one person from making the mistake of putting a loved on in this facility, it was worth making.

Hayley Brooks
1 month ago
4

Lina Fallon
1 month ago
5

When I walked through the doors at Crossroads for residential treatment, I was dying—inside and out. Addiction and an eating disorder had taken everything from me. I was exhausted, hopeless, and scared. I didn’t know who I was anymore, and I didn’t believe I could be saved. But slowly, with the unwavering support of the clinicians, psychiatrist, nurse, dietitian, and every member of the staff, something inside me began to shift. For the first time in a long time, I felt seen. I felt cared for. And I started to believe that healing was actually possible. Residential treatment gave me what I needed most: safety, stability, and space to breathe. I was taught the foundations of DBT and CBT, and I was given healthy, practical coping skills—tools that I still carry with me every day. My 1:1 sessions with my clinician and dietitian helped me uncover pieces of myself I’d buried for years. I was met with kindness, not judgment. Compassion, not shame. And that changed everything. When I moved into PHP, I continued learning how to live again. I started facing my trauma head-on and finally began to understand just how deeply it had shaped my relationship with substances, food, and myself. That insight was painful—but it was also freeing. IOP supported me as I began stepping back into the world. It was scary, but I wasn’t alone. Crossroads gave me a soft place to land while I figured out how to walk through life on new, steadier legs. Even now, I continue to meet with my clinician weekly, still learning, still growing. The truth is, Crossroads gave me more than treatment—they gave me my life back. In the year since I arrived, I’ve changed in ways I never thought were possible. I’ve discovered who I am beyond my pain. I’ve built a new identity, one that’s no longer defined by alcoholism and anorexia. For the first time in my life, I feel safe in my body and in the world. I am endlessly grateful. Crossroads didn’t just help me recover—they helped me come home to myself. And I truly mean it when I say: this program saved my life.

Laura Merten
3 months ago
5

Response from the ownerInvalid relative date format:
Thank you Laura!
Leo Barter
5 months ago
1

(Posting under boyfriends name for privacy) This was NOT the place for me. All females living together, lots of fighting and cliques.. certain staff were just rude. No caffeine, no sweets but LOTS of bread.. bleh you pretty much sit in groups all day long, i had broken ribs i was very uncomfortable, they did nothing to help make me more comfortable.. i felt like i was in prision! I opted to leave, they didnt allow me to call for a ride, i was made to pack my things in 10 mins and out the door. I was also not allowed to remain in the parking lot while i waited for my ride, i had to literally stand in the breakdown lane in the road for 2 hours in 20 degree weather while i awaited my ride! Absolutely ridiculous! I came home and have been doing great with iop.. id seriously consider other places if i were you! Oh yea, and i was offered drugs twice while i was there! They dont check you very well, so easy to bring drugs into the place!

B Owen
5 months ago
5

I would Definitely recommend crossroads for anyone who is seeking help on their recovery journey. The staff are compassionate and caring. From my experience it is a safe judgement free place to get your life back on track.

Response from the ownerInvalid relative date format:
Thank you B. We value your trust in us and our clinical services.
Jennifer Cobb
5 months ago
5

I would highly recommend Crossroads residential rehab program, they have been welcoming from the time you walk through the front door here to help you at your lowest and bring you to your new high points. Staff is amazing and always there to support you with all and any needs. My experience at Crossroads has truly been life changing. I would recommend Crossroads to any woman looking to change their life for the better.

Response from the ownerInvalid relative date format:
Thank you Jennifer! Your feedback is most welcome and we appreciate you taking the time to complete this survey.
Toney Johnson
5 months ago
5

Crossroads has been a really great opportunity to grow as a person and grow with your social abilities! Really helps you come out of your shell, especially with the help of the lovely staff!!! You are NOT alone and if you are are stuck or don't know what to do. Crossroads and staff tries to help give you a sense of purpose and meaning. At the end of the experience, you can see what a turnaround from the time you come in vs the time you leave, a total 360. You see your fellow sisters in the program and you can really see everyone blossom 🌸.

Lindsay
5 months ago
5

I first came to Crossroads in 2019, and for a first time attending a rehab, I'm glad this was my choice. The facility is very homey and comfortable. Everything is provided except for clothing and personal hygiene products. Structured groups and evening AA/NA meetings in the sober community. The only disappointment was decaf-only coffee and no candy allowed. When I returned for a second time in 2024, everything was mostly the same except COVID had eliminated meetings in the community and were replaced with in house speakers. If you're on the fence about attending treatment, give Crossroads a call. Their super helpful, compassionate staff will walk you through the process, answer all your questions, and make you feel welcomed from the first hello. You'll feel like it was the right choice for you, just like I did!

Kayla Libby
5 months ago
5

My personal experience from being at Crossroads in Windham, Maine is that it is an amazing place to get sober. They are a well rounded program. They were able to accommodate even my DHHS visits with my 13yr old son. They make sure that every single female that enters there program has a place to go before they leave the program. When we leave the program they help us with IOP and an aftercare plan along with offering help and programs to our loved ones battling the disease of addiction as well.

Maria Ryder
5 months ago
5

Crossroads is a amazing place. the staff is always there when needed..day and night great program and place.

E J
5 months ago
5

Crossroads and their staff provides amazing and well rounded support for a multitude of different addictions and process addictions, by providing a safe environment, structure , consistent routine, learning programming and a community of women who are all working to build a strong foundation in recovery. The women and staff stop at nothing to provide resources and support for any obstacles or barriers that may come up, personal, legal or health wise. Excellent care and supportive staff!

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