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Daymark Recovery Services – FBC Union

1408 East Franklin Street Monroe, NC 28112
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About Daymark Recovery Services – FBC Union

Daymark Recovery Services offers substance abuse and mental health treatment for adults in Monroe, North Carolina. They operate on a first-come, first-serve basis to allow walk-ins who need help, rather than taking appointments. It’s accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF).

This is a short-term inpatient center that offers an alternative to hospital detox and combines substance abuse with mental health treatment. While there, you’ll attend group and individual counseling, therapy, and 12 Step meetings. They have a 24/7 nursing and crisis management team to provide immediate assistance. For detox services, medication assisted treatment is available, to make you more comfortable and reduce cravings.

As part of recovery, they’ll work with you to design a care plan that follows you throughout treatment and beyond. Aftercare offers a path of transition back into your community. This can include continuous meetings, counseling, and access to educational resources in your local community. A sliding scale or discounted price is available for those without insurance coverage. They also accept referrals from hospitals and other agencies.

Facility Overview

Bed icon 16
Number of Available Beds

Latest Reviews

Cathy E Johnson
3 months ago on Google
5
I brought my son for detox. The staff were very pleasant and helpful. During a stressful time like this... Pleasant smiling faces were a blessing for me. Thank you for all you guys do!!
Response from the owner1 month ago
Thank you so much for sharing your kind words, Cathy. We re grateful you trusted us to care for your son during such a difficult time, and we re glad our team could provide some comfort and support. Your feedback means a lot to us!
Jo Martha
3 months ago on Google
1
At this facility I was Giving lithium without a nurse or a Doctor explaining what it was.The 1st day there they were giving me this pill 3 times a day. I wasn't evaluated. Physically or mentally. They only asked me if I had withdrawal sympta sentence and I said no 3 days in after taking this medicine lithium 3 times a day. My mental state. Change for the worst.And one of the nurses told me that I was going to be admitted into a institution.At that time I said I wanted to go home.They did not even. Make sure I got home safely. They just put me on the street and had me call my ride and I had to wait on the side of the road for my ride to come an hour and a 1/2 away. They didn't ask me any questions As to why I wanted to leave, they didn't ask me if I was, they didn't ask me how it was gonna get Home.They said Nothing just gave me my clothes. I changed and they showed me the door.I feel as if they didn't care. I fell as if they were using me as a Guinea pig.It took me 5 days after I get home to return to my right state of mind. As they returned home, I do some research and I read thit.Did detox sdetox centers and drug rehab?Facilities are not supposed to Give anyone lethium anymore.I don't understand why they did that to me.They could have messed up my mental healt. That is a drug that is prescribed by a Doctor not a nurse and especially not without an evaluation to see if I needed or don't even know if I will go back to rehab any rehab because I don't know if I can trust ThenIt's was Very discouraging.
Response from the owner2 months ago
We're sorry to hear that your experience wasn't more positive. Your feedback is important to us, and we strive to provide the best care possible. If you d like to share more details or submit a formal complaint, please contact us at px@daymarkrecovery.org. We appreciate the opportunity to address your concerns.
Anson Williamson
3 months ago on Google
5
Great help!!!
Response from the owner3 months ago
Thank you for your 5-star review, Anson. We appreciate your support!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.1 / 10

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
aftercare iconAftercare Support
Rehab aftercare programs offer a complete continuum of care for clients in the maintenance phase of recovery and are predicated on the idea that addiction disease is a chronic condition prone to relapse and warranting continuing care. Clients collaborate with their care team and case manager to access the specific rehab aftercare services they need to promote their sustained sobriety. Peer coaching, relapse prevention services, career counseling, and 12 step program induction are common in these programs.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
sober-living iconSober Living Homes
A sober living home in North Carolina offers structure and support to help individuals maintain sobriety. The home is free from substances and offers 12-step programs, individual responsibilities, and mutual support with others in recovery. This setting can provide a lifeline as individuals strengthen recovery skills and prepare to reenter mainstream society. Most residents remain in a men's or women's sober living home for six months or more.
heart-hands iconIntervention Services
Intervention services can provide customized interventions tailored to the needs of the individual and family. An intervention specialist can design and conduct a drug intervention in North Carolina that encourages the individual to enter treatment in a non-coercive manner. The specialist will meet with the family to plan the intervention, then provide expert insights to guide the process and appropriate follow-up care.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

There are many types of drug rehab in North Carolina. To receive treatment for addiction, you can choose from many inpatient and outpatient programs. Often, participants start with detox and work through a full continuum of care that continues with ongoing support for long-term recovery.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectic Behavior Therapy is for people with Borderline Personality Disorder, substance use disorders, and binge eating disorders. It helps individuals learn how to regulate strong emotions more effectively. DBT teaches coping skills and different tools so a person can line a more healthy and stable life. The end goal is to have a life worth living.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Routine tasks are difficult for someone experiencing addiction. Daily skills deteriorate, which makes it harder to achieve recovery. That's why drug rehab programs in North Carolina reteach basic life skills. This gives you the tools you need to manage daily life without returning to substance use.

If you've been smoking for a while, your body has become physically dependent on the addictive substance nicotine. To avoid unpleasant withdrawal as you quit smoking, you can use nicotine replacement therapy in North Carolina. This gives you controlled amounts of nicotine in the form of lozenges, inhalers, sprays, patches, or gum.

Amenities

  • car iconPrivate Transportation
  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Billy R. West, Jr., MSW, LCSW

President & CEO

Dr. Elizabeth Pekarek, MD

Medical Director

Dr. Philip Nofal, MD, JD

Medical Director

Alan Waller

CFO

Michelle Ivey, MSW, MHA, LCSW, CSWM

Chief Program Officer

Jerold Greer

Chief Information Officer

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: North Carolina

Contact Information

Phone icon (704) 635-2080
Building icon

1408 East Franklin Street
Monroe, NC 28112

Fact checked and written by:
Patti Croft, MBA
Edited by:
Peter Lee, PhD

Rehab in Cities Near Monroe

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Reviews of Daymark Recovery Services – FBC Union

3.3/5 (19 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.3 (19 reviews)
Cathy E Johnson
3 months ago
5

I brought my son for detox. The staff were very pleasant and helpful. During a stressful time like this... Pleasant smiling faces were a blessing for me. Thank you for all you guys do!!

Response from the ownerInvalid relative date format:
Thank you so much for sharing your kind words, Cathy. We’re grateful you trusted us to care for your son during such a difficult time, and we’re glad our team could provide some comfort and support. Your feedback means a lot to us!
Jo Martha
3 months ago
1

At this facility I was Giving lithium without a nurse or a Doctor explaining what it was. The 1st day there they were giving me this pill 3 times a day. I wasn't evaluated. Physically or mentally. They only asked me if I had withdrawal sympta sentence and I said no 3 days in after taking this medicine lithium 3 times a day. My mental state. Change for the worst. And one of the nurses told me that I was going to be admitted into a institution. At that time I said I wanted to go home. They did not even. Make sure I got home safely. They just put me on the street and had me call my ride and I had to wait on the side of the road for my ride to come an hour and a 1/2 away. They didn't ask me any questions As to why I wanted to leave, they didn't ask me if I was, they didn't ask me how it was gonna get Home.They said Nothing just gave me my clothes. I changed and they showed me the door. I feel as if they didn't care. I fell as if they were using me as a Guinea pig. It took me 5 days after I get home to return to my right state of mind. As they returned home, I do some research and I read thit.Did detox sdetox centers and drug rehab?Facilities are not supposed to Give anyone lethium anymore.I don't understand why they did that to me.They could have messed up my mental healt. That is a drug that is prescribed by a Doctor not a nurse and especially not without an evaluation to see if I needed or don't even know if I will go back to rehab any rehab because I don't know if I can trust Then It's was Very discouraging.

Response from the ownerInvalid relative date format:
We're sorry to hear that your experience wasn't more positive. Your feedback is important to us, and we strive to provide the best care possible. If you’d like to share more details or submit a formal complaint, please contact us at px@daymarkrecovery.org. We appreciate the opportunity to address your concerns.
Anson Williamson
3 months ago
5

Great help!!!

Response from the ownerInvalid relative date format:
Thank you for your 5-star review, Anson. We appreciate your support!
Kelly Baty
4 months ago
5

From the moment I walked in to the day I was discharged. Chyna at the front desk made checking in an absolute breeze and considering the situation made sure I was comfortable as possible. Aftercare was explained and set up through Leah with no issues at all. Eddie & Aleah were the absolute best crisis workers and made the stay even better! Thank you to all the staff at Daymark!

Response from the ownerInvalid relative date format:
We're excited to hear about your positive experience at Daymark Recovery Services - FBC Union. We truly appreciate your kind words about our staff members, as they work hard to ensure the best possible care for our patients. Thank you for sharing your experience with us, Kelly!
orlan wormley
6 months ago
5

I would recommend this treatment facility to anyone and everyone who was dealing with addiction emotional healing and individual non self-awareness the seven days I spent in this facility I felt like I was treated with that much respect and dignity the director of the facility whom I have a most respect for the counselors the clinicians and the nurses and medical technicians gave myself the utmost respect I did not feel beneath them but I felt greatly honored to be serviced by each individual that works in that facility

Response from the ownerInvalid relative date format:
We are truly grateful to hear that you had such a positive experience at Daymark Recovery Services - FBC Union. Your feedback means the world to us, and stories like yours are what motivate us to continue working hard to provide our clients with the highest level of care.
Chris Bennett
8 months ago
5

The staff here are awesome. Good is not bad at all. They guided and directed me to get additional help from CCR. Best decision I ever made in my life. I'm now 8 months sober and have a life that is a complete 180 from what it was before treatment. I've completed the 12 steps of AA now as well and can sponsor anyone who might be looking to live a life of sobriety. Thank you Daymark for being there for me and believing in me. I'll forever be grateful for you guys hand in making my life beautiful again. 💕 Christopher Bennett

Response from the ownerInvalid relative date format:
We are absolutely thrilled to hear about your journey to sobriety, Christopher! Your determination and success are inspiring. Thank you for sharing your experience with us, and congratulations on 8 months sober 🥳
Derwin Wingate
9 months ago
5

Response from the ownerInvalid relative date format:
Derwin, thank you for choosing Daymark Recovery Services - FBC Union, and for taking the time to leave us a positive review!
Mark Ehlich
1 year ago
5

Have always treated people that I’ve transported here with dignity and compassion

Response from the ownerInvalid relative date format:
Mark, thank you so much for taking the time to share your positive experiences about the Union FBC with us. We are thrilled to hear that you have consistently witnessed our staff treating people with dignity and compassion. It is our utmost priority to provide a safe and supportive environment for all individuals we serve. Your kind words mean a lot to us, and we appreciate your support.
erin burton
2 years ago
5

The bad reviews are only because the word "detox" is confusing. This is not a place to initially detox off of a drug. This is a place to help you transition into a long-term recovery center. Go to an addiction specialist doctor FIRST. Get you meds from him/her. Stay at home and get the drugs out of your system ,following a visit go to urgent care to get hydrated and nausea shots. Afterwards, go to daymark. It will be a nightmare if you try to actually detox here. When you go into Daymark, They will help you learn about addiction and they do have a few medications for anxiety and Benadryl for sleep. Yes, they are caring, contrary to other reviews, they are just not trained to detox a drug or alcohol out of your system.

Response from the ownerInvalid relative date format:
Erin, thank you for taking the time to leave us a five-star review and for your support of the services we provide.
Dora Sanchez Hernandez
3 years ago
1

I took a young lady to this place and they made us wait for more than 7 hours. It was very difficult for this young lady to be waiting for so long and then she was sent to another center in Concord; where we waited and had to fill out paper work again! The people in the front desk were nice, but the people who did the paper work were very slow, and they did not communicated well. On top of that they were rude. I tried to be understanding but they have to change the way they do things because the people seeking help go there in crisis. They need a speedy process, respect and mercy.

Jackie
4 years ago
1

Staffed by rude and uncaring people.

Rose Lane
5 years ago
1

A family member went here and waited > 3 months for a visit with the doctor. Her medication was time- sensitive as well. Neither front desk or doctor cared. It’s sad they couldn’t refer someone to somewhere asap.

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