The staff here is rude, it appears that no one tough them how to treat people with the respect they deserve. They are immediately shocked by any mental illness and they exaggerate to your family saying you are a threat and have to be locked up right away. Instead of doing pr ...
About Daymark Recovery Services Union Center
Daymark Recovery Services Union Center is an outpatient treatment center for drug and alcohol addiction and mental health in Monroe, North Carolina. They’re a nonprofit organization that helps with a variety of behavioral health needs including addiction and co-occurring disorders.
A big part of this treatment center’s services is their intensive outpatient program (IOP). The IOP is a structured and intensive program of group therapy sessions and other treatments to guide you through the earlier stages of recovery. It can be a step down after you finish a residential rehab or an alternative if you don’t need residential treatment.
Group therapy is just one of the services they provide here to help you get back on your feet and back to wellness. They have individual therapy, too, so you can address the core factors that affect your recovery. They also have medication assisted treatment (MAT). That’s where they use medications like Suboxone to help people with opioid addiction so you’ll have milder cravings and physical symptoms.
I think it’s important to note that this treatment center helps not only adults but youth, too, because substance use disorder can start at an early age. A lot of the treatment options are the same for either age group, but they also have intensive in home treatment for youth. For clients of any age, they offer psychiatric treatment and medication management if you have any mental illness, and they can even get you started with an assessment on a walk in basis whenever possible.
Clients here report excellent experiences with Daymark Union Center. Some have amazing stories of the team here listening to them and giving them help when they thought that wouldn’t be possible. Overall, the clients say that the staff here really cares about their clients and the community.
Latest Reviews
It s taken me 4 Years to be comfortable Leaving a Review. The fear and Stigma of being associated with any kind addiction in society is rampant. Yet it affects so many of us in different ways. It isn t always alcohol or drugs. Addiction can be found in many forms, yet other forms are more acceptable. Nicotine, fanaticism, sugar or foods even.Daymark specializes in substance abuse. They also understand it s rarely JUST substance abuse. That recovery requires some sort of support, especially in mental health.Some of us were kids born to drug addicts, where we were raised with it as a life style, some of us were in terrible accidents or suffered injuries and had mismanaged pain care, some of us were just everyday normal people and we couldn t identify how we became what we are, and some of us were just kids wanting to have a good time who thought we we re invincible .. that we could never be like that . Then there are some of us who suffer abuses we dare not speak of because to give it sound breathes the horror back into life. Then there are the folks who lead upstanding lives that slowly slipped into oblivion .so slow they didn t realize they became what they didn t believe was possible.In my journey to recovery I ve met all types of people, all types of stories, and the best thing Daymark has given all of us equally .. is an identity outside of addiction.They provide us the tools and service we need, IF we are ready to utilize them, to Reconnect with who we are outside of that addiction. To find ourselves, believe in ourselves, and have the accountability we need to build our support system. That support system is usually the key to our recovery.I love that even though daymark has timelined programs, you are welcome to utilize those programs as long as you need. My program was 12 weeks . It s been 4 years.The staff, some days I can tell they are exhausted, but everytime I see them I can tell they care. I see Dr.Shah and Meg Arnold. Dr shah is very direct, detailed and attentive. But he is efficient. If I need additionalMental health support, trouble sleeping, anxiety, depression he has safe ways to handle those issues without referring you to another abusable drug. He is not our friend, he maintains an acute direct professionalism .. but he makes sure he asks the important questions and he can not be manipulated. Honesty with Dr Shah is imperative. Meg is my Group therapist. She has the ability to connect with us, and more importantly connect us together in a constructive way. She is so human, not once in 4 years have I felt judged. She makes everyone she works with feel valued and worth fighting for. More importantly she teaches us how to fight for ourselves. To advocate for ourselves. To be accountable for our actions and build the life we deserve. She teaches and provides us tools to carry through our lives beyond Daymark. There is no one beyond saving but only you can save yourself. I ve watched her change the lives of hundreds of people. (12 weeks sessions/4 years. 5-8 people per 12 week session)Daymark also implemented an integrative care team. To go above and beyond other programs and services .Which I m just starting to get to know. I have a case manager who makes sure I can succeed outside of Daymark. My first care manager was Melissa, She has helped find resources for education for my kids. She helps make sure people get to their appointments outside daymark, just general care. She helps with finding pantries and resources beyond what Daymark can offer. They can help prepare you for job interviews, and understanding applications for things like housing and school. She is the link that connects us with the rest of society as seamlessly as possible.Daymark is one of those places that if you really want to change your life, and you re willing to put the work in . They have your back. There are so many Individuals there, Joan, Linda, lori!!I wish I could remember everyone s name on the fly . From the nurses to the check in staff, they all care.I highly recommend Daymark for recovery services.
Response from the owner2 months ago
We're thrilled to hear about your positive experience at Daymark Recovery Services - Union Outpatient Center. Thank you for sharing your journey to recovery with us. Your detailed feedback about our programs, staff, and services is incredibly valuable. We're glad that you've found our support helpful over the past four years, and that you've benefited from our various programs and resources. Your kind words about Dr. Shah, Meg Arnold, and our other staff members are much appreciated. We're proud to have a team that genuinely cares about our clients and their recovery. Your feedback helps us improve and continue providing the best possible care for those seeking recovery. Thank you again for taking the time to share your story and recommend our services!
faith has been great!!
Response from the owner1 week ago
Thank you for sharing your experience at Daymark Recovery Services - Union Outpatient Center, Tyy! We are excited to hear that Faith has been great!
Excellent treatment and they care about your health and well being.
Response from the owner2 months ago
We greatly appreciate your 5-star rating! Thank you for choosing Daymark Recovery Services - Union Center. 
Rehab Score
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7.2 / 10
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Addiction Treatments
Levels of Care
Outpatient Outpatient Treatment represents an array of services designed to meet significant behavioral and/or psychiatric symptoms that have been identified as treatment needs of the individual seeking services. Needs are identified through clinical assessment and evaluation, and/or crisis planning, with the participation of the individual seeking services and others of their choosing. Daymark provides outpatient treatment to adults and children (Age 3+) with primarily mental health and/or substance abuse disorders. Hours of operation are designed to be available Monday through Friday, from 8:00 AM until 5:00 PM at a minimum, and thru 8:00 PM in many locations.
Inpatient Clients receiving treatment at an inpatient rehab facility are typically in early recovery or are at heightened risk of relapse. Clients in inpatient care remain at the facility for the duration of their program, enabling them to focus solely on their recovery. Inpatient treatment typically involves extensive psychotherapy, often including group and family counseling as well as one-on-one sessions. Recovery-focused life skills education is another common service. Many rehabs also offer evidence-based holistic therapies.
Intensive Outpatient Daymark SAIOP involves a series of structured individual, family, and group activities and services provided on an outpatient basis designed to assist adult and adolescent clients with addiction disorders to begin recovery and learn skills for recovery maintenance. SAIOP also informs the client about benefits, community resources and services, and services; assists the client in accessing benefits and services and monitors the provision of services. SAIOP provides education on both wellness and recovery.
Intervention Services Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need.
24-Hour Clinical Care Individuals in early recovery often require 24-hour clinical care in North Carolina. This supervised care typically includes medications to treat specific withdrawal symptoms, which vary based on the substance abused. For example, staff may provide sleep aids to treat insomnia in patients who are addicted to marijuana. For those overcoming a cocaine use disorder, anti-depressants may be prescribed to manage mood swings. Other medications may also be provided to treat addiction-related health issues.
Medically Assisted Detox A medically assisted detox is the safest way to remove addictive drugs and alcohol from your body. A team of licensed medical professionals will look after you 24/7 to monitor your health, help minimize discomfort, and provide medications if necessary to alleviate any withdrawal symptoms. This process is typically the first step in your recovery and may take around 5-7 days, although length will depend on your individual needs.
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
There are many types of drug rehab in North Carolina. To receive treatment for addiction, you can choose from many inpatient and outpatient programs. Often, participants start with detox and work through a full continuum of care that continues with ongoing support for long-term recovery.
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Programs
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
Clinical Services
Dialectic Behavior Therapy is for people with Borderline Personality Disorder, substance use disorders, and binge eating disorders. It helps individuals learn how to regulate strong emotions more effectively. DBT teaches coping skills and different tools so a person can line a more healthy and stable life. The end goal is to have a life worth living.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Routine tasks are difficult for someone experiencing addiction. Daily skills deteriorate, which makes it harder to achieve recovery. That's why drug rehab programs in North Carolina reteach basic life skills. This gives you the tools you need to manage daily life without returning to substance use.
Amenities
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Private Rooms
Accreditations
The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.
CARF Accreditation: Yes
Contact Information
(704) 296-6200 
701 East Roosevelt Bouelvard
#600
Monroe, NC 28112
Get Help Now - 910-260-4665
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Fact checked and written by:
Nikki Wisher, BA
Edited by:
Kerry Nenn, BSW
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