Eskenazi Health Center Cottage Corner

About Eskenazi Health Center Cottage Corner

Eskenazi Health Center Cottage Corner, located in Indianapolis, Indiana is a public alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment.

Specialty rehab programs at Eskenazi Health Center Cottage Corner include tailored care focusing on women’s specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

Latest Reviews

Jess Brown

4 years ago on Google

This place is ok for maybe for a common cold but anything more I would advise you to seek elsewhere. I believe they are overwhelmed with too many patients and cant focus on individuals with more severe issues.

Response from the owner3 years ago

Hi Jess, we regret to hear that you had a negative experience with us. Please feel to reach out to our Office of Patient Experience at 317.880.8333. We would like to hear your feedback and work to address your concerns. Thanks!

Courtney Hodge (ROSEANNE LUCILLE HODGE)

5 years ago on Google

P P

Andrea Garcia

5 years ago on Google

I received an automated call reminding me of an appointment for my child on 5/29 confirming my appointment for 5/30. However, when I showed up today they informed me I had no appointment for 5/30, but for 5/31.I informed them how I received a call stating otherwise and the lady asked if I received a pre recorded message or an actual person. I informed her it was an automated call and that s when she informed me that the automated system gives the wrong information to patients.... my question is if this is a known problem with the automated system, why continue using it if it s giving the wrong appointment dates!! Totally unacceptable and made me more upset! That lets you know how they don t care for people s health or time! I took off work, didn t take the children to school, and drove 30 minutes to get there to not be seen! I have been waiting on this appointment for almost a month for my child who has been in pain and they could care less! The young lady even checked to see if the doctor would be willing to see my child, but the doctor declined even with my child being in pain and having no fault! This clinic has been my clinic of choice for over 10 years! At one point this was a fabulous clinic, but now it s completely garbage! It s been horrible for the past couple of years and keeps getting worse! think there has been a change of management considering how awful it has been! Please stay away if you don t want to deal with unprofessionalism! You ll get an appointment at 1:30, won t be called to the back until 2:30, and won t be seen until 3!! It s never a simple visit and they don t respect people s time! I wish I could leave 0 stars, but that isn t an option! I hope they get it together considering they are dealing with people s health and are getting so much money for mediocre service! Will be switching clinics!

Response from the owner4 years ago

Hello Andrea We are sad to hear you didn't have a great experience while seeking care at Eskenazi Health Center Cottage Corner and while interacting with our automated appointment reminder system. We would like to hear more about your experience and see if we can all come to an amiable conclusion. When you have a free moment, could you please cal l our office of patient experience at 317.880.8333?

Rehab Score

Our Methodology

Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology

4.8 / 10

Gallery

Eskenazi Health Center Cottage Corner IN 46203

Location

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Addiction Treatments

Levels of Care

Inpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Outpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

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Reviews of Eskenazi Health Center Cottage Corner

2.3/5 (26 reviews)

Google Reviews

2.3 (26 reviews)

4 years ago

Response from the ownerInvalid relative date format:

Angeles Cisneros

5 years ago

Pete Sandlin

xs2kx

We are sad to hear you didn't have a great experience with Eskenazi Health Center Cottage Corner. We would like to hear more about your experience and work with you to come to an amiable solution. When you get a chance, can you please call our Office of Patient Experience at 317.880.8333?

Roc Roc

Hi Sue, We are sad to hear you didn't have a great experience with Eskenazi Health Center Cottage Corner. We would like to hear more about your experience and work with you to come to an amiable solution. When you get a chance, can you please call our Office of Patient Experience at 317.880.8333?

Aurora Aguilera

6 years ago

I received an automated call reminding me of an appointment for my child on 5/29 confirming my appointment for 5/30. However, when I showed up today they informed me I had no appointment for 5/30, but for 5/31.I informed them how I received a call stating otherwise and the lady asked if I received a pre recorded message or an actual person. I informed her it was an automated call and that’s when she informed me that the automated system gives the wrong information to patients.... my question is if this is a known problem with the automated system, why continue using it if it’s giving the wrong appointment dates!! Totally unacceptable and made me more upset! That lets you know how they don’t care for people’s health or time! I took off work, didn’t take the children to school, and drove 30 minutes to get there to not be seen! I have been waiting on this appointment for almost a month for my child who has been in pain and they could care less! The young lady even checked to see if the doctor would be willing to see my child, but the doctor declined even with my child being in pain and having no fault! This clinic has been my clinic of choice for over 10 years! At one point this was a fabulous clinic, but now it’s completely garbage! It’s been horrible for the past couple of years and keeps getting worse! think there has been a change of management considering how awful it has been! Please stay away if you don’t want to deal with unprofessionalism! You’ll get an appointment at 1:30, won’t be called to the back until 2:30, and won’t be seen until 3!! It’s never a simple visit and they don’t respect people’s time! I wish I could leave 0 stars, but that isn’t an option! I hope they get it together considering they are dealing with people’s health and are getting so much money for mediocre service! Will be switching clinics!

Eddie Campbell

There dentist don't care if anyones in pain or not!

Hello Eddie, We are sad to hear you didn't have a great experience while being treated by our dental team at Eskenazi Health Center Cottage Corner. We would like to hear more about your experience and see if we can all come to an amiable conclusion. When you have a free moment, could you please call our office of patient experience at 317.880.8333?

Kim Tribby

Thank you for the positive review!

Raven Vanvleet

We are sad to hear you didn't have a great experience while visiting Eskenazi Health Center Cottage Corner. We would like to hear more about your experience. When you have a moment, could you please call our office of patient experience at 317.880.8333 so we can work towards an agreeable solution? Thank you!

Jacobi Spicer

Completely incompetent...fiance has been trying to get paperwork filled out for her short term claim since feb 11 ..she calls every day and goes up there...makes me wonder if they cannot complete a simple task what kind of medical care they can actually provide...we live paycheck to paycheck and since they cant do their job she has 0 income coming in.. She is constantly stressed and worried bc of this.

Hello Jacobi, We are sad to hear you and your fiance didn't have a great experience while working with us. We would like to hear more about your experience. When you have a moment, could you please call our office of patient experience at 317.880.8333 so we can work towards an agreeable solution? Thank you!