Edgewater Health

About Edgewater Health

For more than 50 years, Edgewater Health has served residents in Gary, Indiana. Folks there have received primary care and a pharmacy, along with mental and behavioral health care. This can include addiction and stabilization services. They’ll treat children, teens, adults, and seniors.

One specialty that’s there is a family program. Your kids and yourself can enroll in a day treatment program. This has three phases and lasts about six to nine months in total and runs every day, from 8am to 3pm. Your children get three hours of education classes and three hours of therapy. This’ll include breakfast and lunch. While they’re in school, the parents will also be busy. You’ll receive family counseling, anger management, and learn new life skills.

If you need addiction services, they have two different tracks. One track focuses on abstinence without medications. This has inpatient and outpatient options, although it focuses on outpatient care. The other has medication assisted treatment for opioids. It’s an outpatient service as well.

All services are accredited by CARF, so you know they meet a standard level of care.

Latest Reviews

Robert Schultz

2 months ago on Google

Staff are great. Very compassionate and supportive.

Enrique Marquez

5 months ago on Google

Fantastic Service Very Punctual,Staff Very Helpful. Plenty of Parking.👍🏾

Larry Echols

10 months ago on Google

My doctor is Dr. Nchekwube, I’ve known him for several years and I like him as my doctor but this Edgewater organization is terrible. I’ve called the office several times and most of the time no one answers when they do answer they obviously don’t relay the message to whom it was directed. I called about a blood pressure medicine that needed a doctors approval for refill and the pharmacy said they never received a call from the doctor. Called for a copy of my recent labs and was transferred no one answered then the line went dead. The NP that saw me referred me to a hematologist, I didn’t hear from their office so I called myself and they told me they had never received an order for me to see the hematologist. This is peoples health that they are affecting.

Response from the owner1 month ago

Thank you, Mr. Echols, for sharing your feedback and for trusting Dr. Nchekwube with your care over the years. We sincerely apologize for the issues you've encountered with communication and follow-ups. Your health and well-being are our top priorities, and we take your concerns very seriously. Please contact Sharay Hazel, Manager at Primary Care Dept. at 219.884.4900 ext. 7008 we can address your specific concerns and work toward a resolution.

Rehab Score

Our Methodology

Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology

7.8 / 10

Gallery

The facilities at Edgewater Health in Gary, IN 1

Location

Accepted Insurance

Edgewater Health works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Aetna

Cigna

Humana

Blue Cross Blue Shield

Oxford Health Plans

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

Outpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Intensive Outpatient

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

Partial Hospitalization Program

A partial hospitalization program (PHP) can provide intensive rehab on a short-term basis. While PHP treatment typically requires a commute, telehealth may be available. PHP treatment costs can vary but are often covered by most insurance. The program duration can vary to meet your specific needs and require you to meet for a minimum of 20 hours a week for an average of 90 days. PHP Treatment services often include relapse prevention strategies, medication management, individual and group counseling, and other behavioral therapy interventions.

24-Hour Clinical Care

When you receive 24-hour clinical care in Indiana, you'll be under constant supervision from highly trained medical staff. Nurses, doctors, and addiction specialists provide medications and other treatment to address withdrawal symptoms and any additional medical needs. Common medications that are prescribed include valium and Librium to relieve alcohol withdrawal, and anti-depressants to relieve cocaine withdrawal. For opioid abuse, doctors may prescribe methadone or naltrexone to manage cravings and clonidine to treat high blood pressure.

Medically Assisted Detox

When removing addictive substances from your body under the care of licensed medical professionals, the process is called medically assisted detox. Once you've become physically dependent on substances like alcohol, opioids, or benzodiazepines, quitting can be uncomfortable or even dangerous. To minimize risks to your health and overall discomfort, a team of medical professionals monitors you 24/7 and provides medications if necessary (like Suboxone or methadone) to ease potential symptoms of withdrawal.

Inpatient

Inpatient rehab provides intensive, round-the-clock care and is designed primarily for clients who have just completed detox, those in early recovery, and those at an increased risk of relapse. Inpatient treatment typically includes extensive psychotherapy that draws on various modalities like cognitive behavioral therapy (CBT) and motivational interviewing. Clients also learn the recovery-focused life skills needed to promote sustained recovery. Many inpatient drug rehabs also offer evidence-based holistic therapies like meditation, yoga, massage, and experiential therapy.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

For long-term recovery from drug addiction, drug rehab in Indiana is often key. This treatment gives individuals who are struggling with a substance use disorder the tools to manage their disorder and achieve long-term sobriety.

Many individuals who have substance abuse problems also have underlying mental health issues. In fact, the presence of a dual-diagnosed problem is more the rule than the exception. Edgewater Health is a recognized leader among behavioral healthcare providers in offering substance abuse treatment along with mental health services. Their professional staff provides the patient or a loved one with the individualized care needed to treat dual-diagnosed problems to ensure lasting recovery.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Indiana provides substance abuse treatment programs for individuals with substance use disorders. With a range of care levels, including outpatient, inpatient, and partial hospitalization programs, you'll be able to find the right treatment for you. Programs usually include a substance abuse evaluation, evidence-based therapies such as cognitive-behavioral therapy (CBT), dialectical behavior therapy (DBT), and group therapy address substance abuse and enhance coping strategies. By offering personalized treatment plans and a supportive environment, these programs strengthen your ability to maintain your recovery.

Addiction treatment includes a wide range of mental health services. Professional mental health clinicians provide 24-hour care, and treatments often involve individual and group counseling sessions, cognitive-behavioral therapy (CBT), experiential therapies (equine and animal therapy, outdoor therapy groups, and individual / group counseling sessions designed to simultaneously address both mental health and substance abuse.

Programs

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Military Program

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Teen Program

Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.

Child Program

The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.

Seniors Program

Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.

LGBTQ Program

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Postpartum Program

The postpartum period is a sensitive time, especially for women in addiction recovery. Rehabs with specialized programs for new mothers will offer compassionate, personalized care to meet each client's needs as they transition from pregnancy to this season of life. Care teams may include obstetricians, pediatricians, and social workers working collaboratively to give women, children, and families a healthy future.

Program For Men

Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.

Program For Women

Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Individual dialectical behavior therapy (DBT) takes place in weekly, 60 minute sessions. You'll have homework to do, such as keeping a diary to track your emotions and actions. You'll also attend group sessions, which are intended to be skills practicing sessions. DBT in Indiana typically lasts six months to a year.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

During trauma therapy in Indiana, your therapist helps you process traumatic experiences and learn how they affect your emotional, mental, and physical responses. You learn effective coping strategies that help to reduce the symptoms and improve your mental health and well being.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Feelings of withdrawal and intense cigarette cravings make quitting smoking difficult. Nicotine replacement therapy can double your chances of long term success. This therapy provides a small amount of nicotine, so you can slowly wean yourself off this addictive substance.

Staff & Accreditations

Staff

Danita Johnson Woods, Ph.D.

President and CEO

Gerri Browning, MD

Chief Medical Officer

Joseph Winterhaler

Chief Financial Officer

Michael LaBroi, MBA

Chief Information Officer

Dr. Tanya Rogers, DSW, LCSW

Chief Clinical Officer

Dewnzar Howard-Jones, MD

Medical Director

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Indiana

Contact Information

(219) 885-4264

Website

1100 West 6th Avenue
Gary IN, 46402

Get Help Now - 219-250-4974

Reviews of Edgewater Health

2.8/5 (44 reviews)

Google Reviews

2.8 (44 reviews)

2 months ago

5 months ago

10 months ago

Response from the ownerInvalid relative date format:

Sheshe H

I went to the one located at 5495 Broadway, Merrillville, IN 46410 a referral to see Chiedu Nchekwube, M.D. I received a bill called them and was told to disregard it but every month I'm still getting a bill. Every month I am calling and leaving messages no response. That was my first time and it was my last time going there. Also it states that they close at 6pm so false advertisement because the answering service picks up at 5pm. When you go online it say 6pm. This is my last attempt then I will do an appeal with my insurance or go to board on them for falling to us my insurance and not reaching out to me.

David Sobilo

11 months ago

If you need help they are there. Emily in the Genoa pharmacy is awesome!

Thank you, Mr. Sobilo for your kind words and for highlighting Emily’s excellent service at the Genoa pharmacy! We are thrilled to hear that she made a positive impact. Your feedback inspires us to continue providing the best care possible.

ILIANED OLMO CRESPO

I'm a patient of Dr Chiedu Nchekwube, I love him as a doctor, but the staff (front desk)is awful and rude. Any request is an issue for them, and they argued and questioned everything. They make me wait more than 4 hour to get my Leave of Absent filled right because they filled wrong...which I only need the doctor answer two question and his signature! The staff does not let you see or talk to the doctor, or the doctor does not want to see or talk to me, but this is more than aggravated to be treated like this when it's not take 5 minutes to fix the document.

We’re delighted to hear that you appreciate the care you received. Patient care and satisfaction are our highest priorities, and we strive to ensure every visit is a positive experience. We understand how valuable your time is, and we regret that your experience in our clinic may not have fully met your expectations. If you would like to share more about your experience, please feel free to contact us directly at info@edgewaterhealth.org. Your insights help us improve and better serve our patients. Thank you again for sharing your thoughts. We look forward to continuing to provide you with excellent care.

Janice Cottrell

2 months and I'm still waiting on my meds.Always we will get back to you. Still waiting!

Laura Thomas

1 year ago

One of the worst mental health facilities in the region. From the lazy women at the front desk to Castilinos nurse to Castilino himself it's awful. The nurse will argue you up and down about the mistakes she made, and then try to place the blame on you. She has a real crappy attitude, and the inside of her office smells like urine with bandaid wrappers all over the floor to incorrectly discarded needles. Don't be in the ER expecting to get any help if they call Castilino because he will just tell the ER to discharge you because you are a lost cause. Castilino and his nurse won't send in the right prescriptions, and if they do they aren't the right ones, and God forbid if you depend on blood work because that will either get screwed up, or not uploaded correctly. They did all this to my daughter, and I filed complaints to the Indiana State Medical board, and have contacted an attorney. This is a washed up facility that needs to be shut down, and hopefully that happens because these people don't need other people's lives in their care.

We are sorry to hear about your negative experience at our facility. We take feedback seriously and are committed to addressing any concerns. Please know that we are actively looking into this matter and will take appropriate actions to ensure that our services meet the highest standards. If you would like to discuss your experience further or provide more details, please feel free to contact us directly. You can reach Tara Robertson, Executive Assistant to the CEO/Marketing Coordinator at info@edgewaterhealth.org who can better assist you in this matter. We apologize for any inconvenience this may have caused and thank you for bringing it to our attention.

Jeffrey Arwood

I have been coming to Edgewater for over two years they have been very helpful to me The doctors and nurses and also the receptionist Thank YOU

Athena Collins

Cocoa Butta

The service here is extremely poor! They claim they have friendly service at this facility, but the ladies at the front desk are no where near friendly or welcoming AT ALL. They asked me for my general information at my first visit, then put my number in the system wrong. They claim they called to let me know my appointment date moved but i didn't get that message because they dialed the wrong number. They then changed the date for me to see someone to the 12th of September when i been waiting to see someone about my mental health since June! If i could leave 0 stars i would! They're not in the business of caring for people, if they were i wouldnt be having to go to the hospital for MENTAL HEALTH!!!!! Thanks a lot Edgewater SMFH!

We're truly sorry to hear about your experience, and we sincerely apologize for any inconvenience you've faced. Your feedback is important to us, and we're committed to addressing these issues to provide better service in the future. Please reach out to us directly so we can rectify the situation and ensure you receive the care you deserve. Your well-being is our top priority, and we appreciate your patience and understanding.

Dee Nae 2x

2 years ago

Overall Experience

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