800-784-1361
Stella Maris, Inc
1
Top 10 Rehab In Cleveland
About FrontLine Service
FrontLine Service is a nonprofit crisis resolution organization serving adults and children experiencing behavioral health crises, trauma, and homelessness. They provide 24 hour suicide prevention services, crisis services, and mental health and substance use disorder (SUD) treatment. The facility is at 1744 Payne Avenue in Cleveland, Ohio. You don’t need transportation, a mental health provider, or insurance to use the organization’s 24/7 crisis services.
Crisis Services 24/7 in Cuyahoga County, Ohio
Cleveland is on the southern shore of Lake Erie situated near the mouth of the Cuyahoga River. The treatment center is less than two miles from the International Women’s Air & Space Museum and only a 10 minute walk from the vibrant downtown area.
The organization operates the Stricklin Crisis Stabilization Unit for adults 18 and over. The unit is a 15 bed treatment alternative to the emergency room or hospitalization and is five miles from the Payne Avenue location. The goal of the treatment team is to stabilize those in crisis, connect them to resources and support, and reintegrate them back into the community as quickly as possible.
Clients must not be under the influence of drugs and alcohol or require detox services to enter the unit. However, they do treat clients with co occurring SUD as long as a mental illness is the primary diagnosis.
Partnering With Local Law Enforcement in Times of Crisis
The organization partners with local law enforcement to help de-escalate mental health situations. When an adult appears to be experiencing a mental health or substance use crisis, mental health professionals partner with the Cleveland Division of Police to respond to the call. In this way, they help defuse volatile situations and get those with mental health and substance use issues the help they need.
National Suicide and Crisis Lifeline
The organization serves those in crisis through the National Lifeline Network. Clients have access to the National Suicide and Crisis Lifeline by calling 988. By dialing 988, clients are linked to the nearest crisis center. The call center assists those with depression, psychosis, anxiety, substance use, relationship issues, and other crises.
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Latest Reviews
2025 UPDATE: They are still a disgusting organization that does zero to help anyone and in fact will come out and tell personal medical information about the person who called to the psychotic person. Don't call these people. They are trash.
Original review - Good luck if you have a delusional/mentally ill household member! The police are quick to tell you to call mobile crisis and the cops just won't do anything unless the person is violent. But then you call mobile crisis and they either tell you to call the cops or tell you they can't do anything unless the DELUSIONAL person asks for help themselves!
I don't understand how it isn't a mental health crisis when you have someone talking to themselves and the tv, having absolutely bizarre delusions DAILY, refusing help because they BELIEVE the delusions, hoarding, incapable of staying on track with anything, getting lost driving routes they take every day, unable to put anything they own away, paranoid the police are stalking them, unable to care for themselves anymore, self medicating with marijuana, and causing the entire family to be in constant total upheaval, scared, and isolated all day every day.
But according to Frontline services this isn't a crisis! The DELUSIONAL PERSON INCAPABLE OF RATIONAL THOUGHT has to ask for help! THEY have to call!! Thanks Frontline!!!
The black male doctor laughed in my face while describing the mental challenges and mental health crisis I was going thru. Never went back.
i love they Service they helped me of my need
Rehab Score
Our Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology
5.4 / 10
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Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Addiction Treatments
Levels of Care
Outpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Inpatient
Clients who have just completed detox or who are at an increased risk of relapse, such as those experiencing a life crisis, typically enroll in an inpatient rehab. There, they receive housing, meals, and intensive clinical supervision. Inpatient treatment typically involves extensive individual, group, and family therapy. Clients may also participate in life skills training to support their long-term sobriety. Integrative rehab centers offer a variety of evidence-based holistic therapies, such as meditation or equine therapy.
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
Drug rehab in Ohio provides comprehensive treatment to address the physical and psychological needs of those struggling with substance use disorders. This may involve inpatient and/or outpatient care.
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Clinical Services
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
Individual therapy for drug and alcohol addiction treatment gives you a safe space to discuss your emotional, mental, and physical challenges. Your therapist will guide and support you as you collaborate to develop personalized strategies to manage your stress and navigate the challenges of your recovery.
Amenities
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Residential Setting -
Private Setting
Staff
Susan Neth,Executive Director
MS, LSW
Angela Glassco, MPA, LSW
COO
Jennifer Harrison, MSSA, LISW S
Chief Clinical Officer
Meredith Black, MBA, SHRM SCP, SPHR
Director of Human Resources
Dr. Meg Testa, MD, DFAPA
Medical Director
Contact Information
Payne Avenue 1744
Cleveland, OH 44114
Get Help Now - 216-400-9839
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Fact checked and written by:
Susan Bertram, BA
Edited by:
Courtney Myers, MS
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