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Signature Health – ORCA House

3001 Prospect Ave E
Cleveland, OH 44115
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5
Top 10 Rehab in Cleveland
Rehab Score
Our Rehab Score is designed to make it easier for you to find the best treatment centers. We combine overall ratings with recent feedback to create a score that reflects a center's quality right now.
8.23 / 10
The facilities at Signature Health - ORCA House in Cleveland, OH 1
5
Top 10 Rehab in Cleveland
Rehab Score
Our Rehab Score is designed to make it easier for you to find the best treatment centers. We combine overall ratings with recent feedback to create a score that reflects a center's quality right now.
8.23 / 10

About Signature Health – ORCA House

Adults 18 and older with a serious mental illness or with a mental health disorder and a substance use disorder can receive treatment at ORCA House.

This is a residential rehab in Cleveland, Ohio where you can focus on recovery without distractions. ORCS House was sstarted in 1942 to treat substance use disorders.

The care team for the Mental Health Residential Treatment program includes primary care, psychiatry and nursing.

Co Occurring Care in Cleveland

ORCA House has a 28 bed space where the stay is usually 30 to 90 days with nursing and other staff available around the clock.

They offer residential treatment, here and outpatient services run at Signature Health’s six health centers.

For the Mental Health Residential Treatment program, a qualified behavioral health professional sends the referral and the house manager reviews it.

An abstinence based stay for dual diagnosis treats mental health and substance use together and usually runs 3 to 9 months. When both conditions are treated in one stay mental health care and substance use care stay on the same plan.

An intensive outpatient program is included inside the longer stay which also offers counseling, life skills work and medication monitoring.

Most people here have Medicaid or qualify for a sliding fee scale based on income and household size. Several Medicare plans are accepted.

Most commercial plans are not in network.

Similar Rehab Centers

Facility Overview

Bed icon 36
Number of Available Beds

Latest Reviews

Richard C
7 months ago on Google
5
OUTSTANDING.....great staff and a true foundation in my journey for a healthier future.
Response from the owner3 weeks ago
Thank you for leaving a review!
Dcarlo Gordon
8 months ago on Google
5
This place is great Matt is amazing he needs to be the mayor such a smart man and great with communication, Chris is great , the staff is amazing great place overall! 100% recommend it
Response from the owner3 weeks ago
Thank you for leaving a review!
Kelly Sparks
9 months ago on Google
5
I'm leaving next week for sober living. I will have been at Orca for 30 days by then. This place is amazing. This is my 5th time in rehab. The counselors, nurses, and staff are amazing. This is the only place that I have been to that I feel listened to, treated like an adult, and receive excellent information and resources. Also, they let you have your phones and allow you to go out on your own when you have been here for a week. Trust me when I say that I realized, by coming here, what my greatest stumbling block has been in staying sober. The knowledge that I'm taking with me has me very optimistic and positive about my future.
Response from the owner3 weeks ago
Thank you for leaving a review!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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8.2 / 10

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

Outpatient programs are for those seeking mental rehab or drug rehab, but who also stay at home every night. The ORCA Outpatient Programs offer a full array of services that include: professional assessments, individual case management, crisis intervention and laboratory urine analysis. Outpatient services provide a continuum of care for recovering individuals.

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

ORCA’s Aftercare Program provides extended outpatient services, at a lesser intensity than Intensive Outpatient, to chemically dependent individuals for three (3) months. Group counseling is provided once a week with individual sessions scheduled based on needs identified in the individual’s treatment plan.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Ohio provides comprehensive treatment to address the physical and psychological needs of those struggling with substance use disorders. This may involve inpatient and/or outpatient care.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Care here is for adults 18 and older with a serious mental illness, and also for adults whose mental health and substance use disorders show up together.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Treatment for drug and alcohol addiction addresses both the physical and the mental health impacts caused by a consistent supply of addictive substances. When addressing both an addiction and a mental health disorder simultaneously, a dual diagnosis treatment center is required. Staff are certified to deal with these complex conditions and equipped to deal with mental health emergencies that may occur.

Programs

Programs here are for adults age 18 and older, with mental health treatment and dual diagnosis treatment both offered.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

In accordance with their mission and treatment philosophy, family group sessions are provided one evening each week and are required as an integral part of the customer’s individual treatment planning process. To facilitate family participation, supervised child care services are provided along with individual family intervention sessions, co-dependency education, problem identification/referral and other services designed to assist the whole family unit in recovery.

Group counseling focuses on relapse prevention and addresses issues pertinent to achieving quality, continuous sobriety. Focus is on same issues as Intensive Outpatient eg healthy relationships building, life skills, money management, job retention, but at a lesser intensity of service provision.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Recreational therapy (aka therapeutic recreation) uses creative and fun activities to help with addiction recovery. Recreational therapists lead patients in entertaining and engaging activities like sports or games; art (drawing, painting, sculpture); drama, music, and dance; and/or community outings (field trips) to improve patients' physical, social, and emotional well-being.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Case Management
Peer Support
Individual Counseling

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting

Staff & Accreditations

Staff

Jonathan Lee, LICDC

Founder & CEO

Ann Mason, LICDC-S

CIO

Libbie Stansifer, MD

CCO

Christine Boulden, BS, NE-BC, HACP, CPHRM

Chief Nursing Officer

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes
Accreditation Number: 248135

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Ohio

Rehab.com regularly reviews this listing for accuracy but changes may occur between updates. For the most up-to-date information, please contact Signature Health – ORCA House.

Contact Information

Building icon

3001 Prospect Ave E
Cleveland, OH 44115

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Reviews of Signature Health – ORCA House

4.13/5 (8 reviews)
1
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1
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Reviews

1
AWFUL

MY COUSIN WAS HERE AND FELT LIKE HE WAS IN PRISON HELD AGAINST HIS WILL. HE HAD NO PRIVACY AND WAS FORCED TO ATTEND WAS WAS CALLED GROUP SESSIONS. HE WAS ALMOST FORCED TO A NURSING HOME. HE ALMOST LOST HIS HOUSE.

M.
Reviewed on 10/15/2025
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Amenities
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Overall Experience
Date Submitted
Reviewer

Google Reviews

4.57 (7 reviews)
Richard C
7 months ago
5

OUTSTANDING.....great staff and a true foundation in my journey for a healthier future.

Response from the owner
Thank you for leaving a review!
Dcarlo Gordon
8 months ago
5

This place is great Matt is amazing he needs to be the mayor such a smart man and great with communication, Chris is great , the staff is amazing great place overall! 100% recommend it

Response from the owner
Thank you for leaving a review!
Kelly Sparks
9 months ago
5

I'm leaving next week for sober living. I will have been at Orca for 30 days by then. This place is amazing. This is my 5th time in rehab. The counselors, nurses, and staff are amazing. This is the only place that I have been to that I feel listened to, treated like an adult, and receive excellent information and resources. Also, they let you have your phones and allow you to go out on your own when you have been here for a week. Trust me when I say that I realized, by coming here, what my greatest stumbling block has been in staying sober. The knowledge that I'm taking with me has me very optimistic and positive about my future.

Response from the owner
Thank you for leaving a review!
David Eberhardt
10 months ago
5

Thanks for giving me the opportunity to stay and feel safe Paige is the best!

Response from the owner
Thank you for leaving a review!
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Signature Health – ORCA House FAQs

How can you pay for care here?

Medicaid and several Medicare plans are accepted, which is how insurance coverage for rehab can work here. If the Sliding Fee Scale Program fits you, the charge can be $0, $5, $10 or $20, set by household income and size. Self-pay is there if your insurance isn’t accepted and you don’t qualify for help.

Who is this residential program for?

It’s for adults 18 and older with a serious mental illness, or with mental health and substance use disorders together. ORCA House in Cleveland offers mental health and dual diagnosis programs for that group. The age floor is 18, and the care is residential.

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