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Haven Healthcare Center

70 Gill Avenue P Pawtucket, RI 02861
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About Haven Healthcare Center

Haven Healthcare Center, located in Pawtucket, Rhode Island is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions. They offer residential care providing long term support for addiction recovery.

Latest Reviews

Constance Barber
2 months ago on Google
4
The staff is excellent. They are polite, caring and very professional. My loved one who resides there likes the food and the options that are offered. He tells me that he is being well cared for and feels safe there.
Response from the owner2 months ago
Thank you so much for your thoughtful 4-star review, Constance! We re so happy to hear that your loved one is enjoying their time at Pawtucket Falls and feels well cared for and safe. Our staff takes great pride in providing a high level of care, and it s wonderful to know that their professionalism and kindness have made a positive impact. We also appreciate your feedback on the food options. If there s anything we can do to make your loved one s experience even better, please don t hesitate to reach out!
Ruth Casinader
2 months ago on Google
4
It was a good experience. Everyone was nice and friendly. I leave tomorrow from this facility.
Response from the owner2 months ago
Thank you for your kind 4-star review, Ruth! We re so glad to hear that you had a positive experience with us and that our team made you feel welcome and comfortable. While we re sad to see you go, we re happy we could provide you with a good experience during your time here. If you ever need anything in the future, please don t hesitate to reach out. Wishing you all the best!
Bill Lawson
2 months ago on Google
5
Clean and well run, staff is helpful, and kind
Response from the owner2 months ago
Thank you so much for your wonderful 5-star review, Bill! We re thrilled to hear that you had a positive experience at Pawtucket Falls. Our team works hard to maintain a clean, supportive environment, and it s great to know that their kindness and helpfulness made an impact. We truly appreciate your feedback and look forward to continuing to provide excellent care!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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4.8 / 10

Addiction Treatments

Levels of Care

inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Contact Information

Phone icon (401) 722-7900
Building icon

70 Gill Avenue P
Pawtucket, RI 02861

Rehab in Cities Near Pawtucket

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Reviews of Haven Healthcare Center

3.5/5 (67 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.5 (67 reviews)
Tyler Webster
1 week ago
5

Best hard working and fun management team ever!

Response from the ownerInvalid relative date format:
Dear Tyler,<br><br>Thank you for your wonderful review! We're thrilled to hear you enjoyed our hardworking and fun management team. Your kind words motivate us to continue providing excellent care and a positive environment.
dezirae hall
1 week ago
1

You have to give at at least one star before writing a review, and for the current administration in place, that is WAY too much. We have been here for 5 administrations, yes 5, and the owners, as hard as they are trying, still are dropping the ball. These women are the most rude, obtuse, unhappy women that I have ever come across. Their main goal is to make sure that I’m unhappy, much like they are, but what they don’t understand is that I have divine intervention on my side. My FATHER will ALWAYS make sure that I am well, and constantly make sure mom is well and provided for. THEY will “REAP WHAT THEY SOW”, as we say, because “EVERY DOG HAS THEIR DAY.” As for mom, she mostly has a caring team of CNA’s and nurses that love her.. they know who they are.. I LOVE YOU GUYS FOR LOVING HER!! I stay strong and vigilant in this fight for my mom. To the current Pawtucket Falls owners… it’s not your fault, so don’t stop trying to get it right!

Response from the ownerInvalid relative date format:
Your mom has been such a delight to take care of for all these years. Thank you for trusting our facility to provide quality care for your mom. We also appreciate your kind acknowledgment of our hardworking nurses and CNAs. Our mission is to ensure your mom is happy and well taken care of.<br><br>Please don't hesitate to reach out to us at 401-722-7900 if you have any questions or concerns.
Loneli Silva
1 month ago
5

The staff is excellent and very pleasant and helpful..very clean with a lot remodeling completed..

Response from the ownerInvalid relative date format:
Dear Loneli,<br><br>Thank you for your 5-star review! We're delighted to hear you had such a positive experience with our staff and noticed the remodeling efforts. Providing a clean, welcoming, and supportive environment is our top priority.
Parties N Pastries
3 months ago
5

Response from the ownerInvalid relative date format:
Thank you so much for your fantastic 5-star review, Parties N Pastries! We’re so happy to hear that you had a positive experience at Pawtucket Falls. Your support means a lot to us, and we are grateful for the opportunity to provide care in a place where kindness and professionalism are prioritized.
Ruth Casinader
3 months ago
4

It was a good experience. Everyone was nice and friendly. I leave tomorrow from this facility.

Response from the ownerInvalid relative date format:
Thank you for your kind 4-star review, Ruth! We’re so glad to hear that you had a positive experience with us and that our team made you feel welcome and comfortable. While we’re sad to see you go, we’re happy we could provide you with a good experience during your time here. If you ever need anything in the future, please don’t hesitate to reach out. Wishing you all the best!
Constance Barber
3 months ago
4

The staff is excellent. They are polite, caring and very professional. My loved one who resides there likes the food and the options that are offered. He tells me that he is being well cared for and feels safe there.

Response from the ownerInvalid relative date format:
Thank you so much for your thoughtful 4-star review, Constance! We’re so happy to hear that your loved one is enjoying their time at Pawtucket Falls and feels well cared for and safe. Our staff takes great pride in providing a high level of care, and it’s wonderful to know that their professionalism and kindness have made a positive impact. We also appreciate your feedback on the food options. If there’s anything we can do to make your loved one’s experience even better, please don’t hesitate to reach out!
Bill Lawson
3 months ago
5

Clean and well run, staff is helpful, and kind

Response from the ownerInvalid relative date format:
Thank you so much for your wonderful 5-star review, Bill! We’re thrilled to hear that you had a positive experience at Pawtucket Falls. Our team works hard to maintain a clean, supportive environment, and it’s great to know that their kindness and helpfulness made an impact. We truly appreciate your feedback and look forward to continuing to provide excellent care!
Linda
3 months ago
5

This facility is now owned and managed by new ownership, Administrator and Director of Nurses. ALL NEW MANAGEMENT TEAM.... They are here to make a difference after so many turmoil Pawtucket Falls has had in the past.

Response from the ownerInvalid relative date format:
Thank you so much for your 5-star review, Linda! We truly appreciate your positive feedback and are excited to be part of the new chapter for Pawtucket Falls Healthcare Center. Our new management team is dedicated to making a difference, and it’s wonderful to hear that our efforts are being noticed. We’re committed to providing exceptional care and a welcoming environment, and your support means the world to us.
Jimmy Seaver
3 months ago
1

Contractors beware!! This place does not pay their Bills. We replaced some broken windows and repaired their doors. It has been almost a year and it's excuse after excuse. Now they just say we will pay when we can. Unbelieveable!!

Response from the ownerInvalid relative date format:
We are truly sorry to hear about your experience, Jimmy, and we sincerely apologize for the frustration this has caused. We take financial matters and vendor relationships seriously, and this situation does not reflect the standard of professionalism we strive for.<br><br>Please reach out to us directly so we can address the issue and work towards resolving it as quickly as possible.
Hiram M. Santana
4 months ago
5

Response from the ownerInvalid relative date format:
Hiram, thank you for sharing your 5-star review with us! We're delighted to know that our team provided you with kindness, clarity, and expert guidance. Our team is dedicated to delivering exceptional care and compassion. We appreciate your trust and enthusiastic recommendation!
Edy SALGUERO
6 months ago
1

This place hires constructors to do jobs around then they don't pay. No reason why, they just don't pay. Don't pick up the phone, doesn't respoto emails or anything. That should tell you where this business is at.

Response from the ownerInvalid relative date format:
We apologize for any issues you’re experiencing. Please email pawtucket@pawtucketfallshc.com with the outstanding invoices and we would be happy to work with you on a resolution.
Steel Horse
7 months ago
1

Zero (0) or negative stars at best. This is the cheapest run place and should have their license revoked. They start CNA's which are working on getting a license. They fire employees rather than give them raises. The food is terrible the employees sleep at night. They have the worse records on file.

Response from the ownerInvalid relative date format:
Dear Steel Horse,<br><br>Thank you for sharing your feedback. We’re committed to maintaining the highest standards of care and professionalism, and we take your concerns seriously. If you would like to discuss your experience further, please reach out to us directly so we can address any issues and work towards improvement.
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