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Health Connect America

2700 S Roan St, Suite 105 Johnson City, TN 37601
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The facilities at Health Connect America Johnson City Office in Johnson City, TN 2

About Health Connect America

Popular for its outdoor activities Johnson City, Tennessee is also home to Health Connect America. This organization provides behavioral and mental health services across multiple states. Their Johnson City location offers co-occurring disorder treatment for adults and adolescents.

They provide an intensive outpatient program and a standard one to reach your recovery goals. You can participate in a strength-based and recovery focused approach while living at home. Their programs range in required attendance frequency, offering group, individual and family interventions. You can get to the root of addiction and gain the tools to sustain recovery.

Comprehensive In-Home Treatment for Families

For me, their family centered treatment program really stood out. This track offers trauma informed treatment for you and your family in the comfort of your home. You’ll benefit from reunification services, child removal prevention and family stabilization. Their dedicated staff is available 24/7 for a maximum of six months. You and your loved ones can benefit from strengthening your family unit and increasing overall wellbeing.

A Whole-Person Approach

Another great feature is their Health Link program. You can access a holistic approach to heal your mind, body and soul. They integrate your physical, behavioral and mental health recovery journey to help you gain autonomy and function to your best potential in society.

Increasing Goal Attainability with Community Integration Support

Lastly, I think their Community Integration Support services are nice. They offer unwavering support to help you with achieving your independent living goals. You can receive assistance from a Direct Support Professional (DSP) to take classes, volunteer, improve health, build relationships and more. You’ll benefit from ongoing support to enhance other essential life aspects and sustain recovery.

Latest Reviews

I A
4 months ago on Google
1
Call to get an app, immediately told me do not accept my insurance, when I just have with my insurance over the wand gave me this as one of the options, customer service is horrible can't imagine the service there
Chrissy Sargent
1 year ago on Google
5
Wonderful staff
Lee pope
1 year ago on Google
1
Arrogant unprofessional and unreasonable people. If you are ordered to go there I would definitely ask to be sent some where else. They will search for reasons to make it hard on you. It's very inconsistent and needs to be investigated.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.8 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient programs are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs. The Intensive Outpatient Program gives patients the chance to participate in a structured treatment plan part-time while they transition back to home and work or other responsibilities.
aftercare iconAftercare Support
Clients receiving support in a rehab aftercare program typically have abstained from drugs or alcohol for a period of weeks or months and have completed high-level (often inpatient) treatment. Drug rehab aftercare is designed to support clients in maintaining their sobriety as they re-engage with their ordinary lives at home, in the workplace, and in the community. Services are highly individualized and evolve with clients' changing needs, but generally include peer coaching and relapse prevention.
12-step icon12-Step
When enrolld in an addiction recovery program that's based on the 12 step model, clients are able to cultivate recovery-focused life skills emphasizing spiritual, mental, and emotional healing. Participants receive intensive peer support in 12 step meetings, which are anonymous, free, open to the public, and available day and night in most communities. Self-selected sponsors guide sponsees through the recovery journey, cultivating self-awareness, forgiveness, acceptance, and accountability. Though these programs are rooted in spiritual principles, participants aren't required to be religiously affiliated.
heart-hands iconIntervention Services
The goal of a drug intervention in Tennessee is to encourage a person with a substance use disorder to enter treatment. The process also educates family members about addiction, enabling behaviors, and treatment options. The involvement of intervention services can help with this education and provide guidance for the intervention itself and follow-up care. The professional interventionist will work with the entire family to encourage the best outcomes possible from the intervention.
medically-assisted-detox iconMedically Assisted Detox
To keep you safe and comfortable during the detoxification process, a medically assisted detox provides you with a team of medical professionals who can provide the necessary medications to treat any potential withdrawal symptoms. Suddenly stopping chronic abuse of substances like alcohol, benzodiazepines, or opioids can have uncomfortable and even dangerous side effects.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Typical cognitive behavioral therapy in Tennessee involves recognizing negative thinking and learning techniques to change that thinking and create new, positive behaviors. Strategies may include SMART goals, journaling, and situation exposure.

Counseling in Tennessee that takes a dialectical behavior therapy approach can last from six to 12 months. During that time, you'll develop skills in the areas of distress tolerance, mindfulness, emotional regulation, and interpersonal effectiveness.

In Tennessee, group therapy sessions for drug and alcohol addiction typically involve skill development to help you learn communication techniques and relapse prevention strategies. These strategies support your transition into the community and help you maintain long term sobriety.

Men and women in Tennessee undergoing one on one individual therapy sessions focus on understanding their unique needs and challenges. They do this under the guidance of an experienced therapist who can help you identify and address addiction triggers as well as create personalized relapse prevention plans. This offers you a customized path to a successful recovery journey.

If you participate in motivational interviewing in Tennessee, your therapist will focus on four key strategies: open questions, affirmation, reflections, and summarizing. Rather than confront or warn you to change, the clinician will allow you to explore your own motivations and decide what changes you may need to make in your life.

Trauma therapy is a safe place to work through the lingering effects of traumatic events in your life. Your therapist will help you understand the physical and emotional responses that can develop after witnessing or experiencing a traumatic event. You then work toward developing healthier coping mechanisms to reduce your symptoms.

While engaged in couples therapy in Tennessee, you'll learn how to trust, communicate, forgive, and manage emotions. Developing these skills can be beneficial at any time during the relationship, but they are particularly crucial when facing life challenges.

Family therapy uses a structured environment to address the complexities of addiction and the negative influences it has on the family unit. Therapists work with family members to develop effective coping and communication strategies that support their loved one's recovery while also focusing on the health and well being of each family member.

Life skills training teaches you how to cope with challenging situations in non destructive ways. This crucial piece of drug rehab in Tennessee gives you tools for decision making, relationship building, and self care.

Amenities

  • car iconPrivate Transportation

Staff & Accreditations

Staff

Franklin, Tenn

CEO

Chad Lanning

CFO

Accreditations

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Tennessee

Contact Information

Phone icon (423) 631-0210
Building icon

2700 S Roan St
Suite 105
Johnson City, TN 37601

Rehab in Cities Near Johnson City

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Reviews of Health Connect America

3.4/5 (10 reviews)
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Reviews

Overall Experience
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Google Reviews

3.4 (10 reviews)
I A
4 months ago
1

Call to get an app, immediately told me do not accept my insurance, when I just have with my insurance over the wand gave me this as one of the options, customer service is horrible can't imagine the service there

Chrissy Sargent
1 year ago
5

Wonderful staff

Shanelle Tackett
1 year ago
5

Cheyenne Weems
1 year ago
5

Lee pope
1 year ago
1

Arrogant unprofessional and unreasonable people. If you are ordered to go there I would definitely ask to be sent some where else. They will search for reasons to make it hard on you. It's very inconsistent and needs to be investigated.

Harry Polk
2 years ago
1

This was once a great place all around. I went for nearly 7 years and had the best counselor ( Steve Gopp) Their med clinic however has gone from great to the worst. No consistency in treatment and no real care about who they treat.

Jupiduer Edits
2 years ago
1

I was a patient there, I stopped going because of the distance and the one therapist I saw refused to do zoom meetings (even if it was one week I went in person and the next week zoom and then back in person). I tried to make an appointment on the phone again and the lady that answered was named Tracy, who was absolutely HATEFUL. She said in a nasty tone that “we don’t take new patients… unless they have a drs referral.” I told her that I was an existing patient. She once again told me that they don’t take new patients. I doubled down and said, “I’m in your system, I’m a patient you have.” She once again refused, and continued to be snotty over the phone. This is the 16th place I’ve called for help to get into (always referred to another number or denied in general), A PLACE WHERE IM ALREADY A PATIENT, and I was yet again DENIED service. If I could give 0/5 stars I would — a horrible place to go to, but wonderful if you love being degraded and humiliated at.

Kane Bacon
2 years ago
5

Raegan Taylor
3 years ago
5

Kim French
5 years ago
5

Overall Experience
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