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Heartland Behavioral Health Services

1500 West Ashland Street Nevada, MO 64772
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Heartland Behavioral Health Services MO 64772

About Heartland Behavioral Health Services

Therapy methods include sand tray therapy, equestrian therapy, creative arts, experiential therapies and theraplay treatment programs. Dialectical behavior therapy, eye movement desensitization and reprocessing and other evidence based, trauma focused therapies are used to create the most effective and efficient individual care plan to meet each child’s needs.

The residential program is created to cater to each child or teen’s individual needs by offering various trauma focused therapy treatment programs. Therapy professionals help each child or youth set and meet treatment goals to build coping skills and develop life skills.

There are many professionals that contribute to the care and treatment program for each patient. An eating disorder and wellness specialist performs a thorough assessment and provides support in developing healthy eating and making physical and mental health choices that promote wellness and a healthy lifestyle. Attachment and trauma-focused treatment is combined with expressive and play therapy modules that help individual and independent life skills development. They then add recreational therapy options such as skills coaching, equestrian therapy and creative arts therapy. Emotional regulation and skills to deal with stress are the main focus of treatment in order to help young people learn how to cope with anything life throws at them in a healthy and positive manner.

The pediatric behavioral health crisis stabilization unit is for children and youth between the ages of 4 and 17 who are in crisis and may be a danger to themselves or others. After admission, individuals will be introduced to multiple mental health team professionals who will help them participate in therapy programs such as 4 to 6 hours of group therapy a day, expressive arts, equestrian therapy, DBT therapy programs, skills groups, TF-CBT, and more. Family therapy is also an important aspect of therapy. If family members are not able to travel to the facility or their schedule doesn’t permit them attending therapy sessions in person, there is an option for virtual and telephone conference call family therapy sessions.

Most major insurance plans are accepted including TRICARE treatment programs for military families. It is important to verify with your personal health insurance provider what coverage you have and if you will be financially responsible for any of the costs of treatment.

Latest Reviews

Justah Lawrence
1 month ago on Google
1
DO NOT SEND YOUR KIDS HERE i would give this 0 stars if I could this place is so bad they are so mean they dont take care of u get punished if u dont eat. I wasn't allowed to use my hair ties to sleep we weren't allowed water when needed baic needs. They made my mental health no much worse i was 16 when I went they were horrible pls dont go here if u actually love ur kids
Response from the owner1 week ago
Thank you for reaching out to us with your feedback. So that we can address your concerns directly, please provide us with your contact information by visiting http://www.heartlandbehavioral.com/contact-us/. Thank you again.
Francisco Mendoza
1 month ago on Google
1
This place sucks the staff are rude. I asked to use the restroom and then the staff rolled their eyes at me and grab some kid by the shirt and they put four people in one bedroom
Response from the owner1 week ago
Thank you for taking the time to leave us feedback. Please visit http://www.heartlandbehavioral.com/contact-us/ and provide us your contact information so we can reach out to you and work toward a resolution. We hope to hear from you soon.
christopher mcclure
1 month ago on Google
5
First I want to say that most people do not "want" to be hear, so its going to be difficult to give something five stars. This isn't a vacation, its a hospital that provides help to those who need it. This is something it does extremely well at. My daughter loved the staff and said they made a hard program much more tolerable. She loved the staff and misses them still, but they provided the help she needed. I hope we never return, but if ever considering a place, please consider Heartland!!! Also shout out to Rachel, who I don't believe is ever "offwork" it could be bright and early in the morning or 11 at night and shed respond to an email from us without hesitation. Always there to help us along the way and of course help my daughter.
Response from the owner1 week ago
Thank you for your kind words! Shout-outs like this are so meaningful to our team and we will be sure to pass your comments along. Thank you again and take care!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.3 / 10

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

aftercare iconAftercare Support

Rehab aftercare programs offer continuing care for clients in the maintenance phase of recovery and are designed to evolve over time. Outpatient treatment is generally categorized as drug rehab aftercare, but many clients continue to receive services after being discharged from formal care. These services are customized to clients' unique recovery goals, but typically include medical, mental health, and social services. Clients' case manager and recovery team play a key role in developing the client's care plan.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image

LGBTQ Program

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Nicotine replacement therapy in Missouri addresses physical dependence on nicotine, while support systems and behavioral therapy address the psychological aspects of addiction. Formats include inhalers, nasal sprays, lozenges, patches, and gum.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Life skills give you the ability to maintain healthy relationships, complete day to day tasks, and cope with challenges. Because substance use disorder often diminishes these skills, rehab in Missouri includes integrated life skills training to rebuild and reinforce these abilities.

Sessions of creative arts therapy can take place in a group or in a one on one format. Settings include a therapist's office, day centers, hospitals, and rehab treatment facilities in Missouri.

equine-therapy iconEquine Therapy

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Alyson Harder, LCSW, LSCSW

CEO

Wendy Duvall, MBA

CFO

Carri Compton, MBA

COO

Mike Ast

Director of Support Services

Courtney Simmons, BSN

Chief Nursing Officer

Kelly Hinton, LBSW

Director of Intake

Dr. Ahmad K. Tarar, MD

Medical Director

Dewey Morris, MSW, LCSW, LSCSW

Acute Care Director of Social Work & Acute Care Preadolescent Therapist

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Building icon

1500 West Ashland Street
Nevada, MO 64772

Fact checked and written by:
Connie Gillespie
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Nevada

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Reviews of Heartland Behavioral Health Services

2.59/5 (189 reviews)
3
Staff
1
Amenities
3
Meals
1
Value
1
Cleanliness
5
52
4
17
3
14
2
16
1
90

Reviews

3
Had a sibling stay

My sister came out of here different than she came in, but it didn't last. I'm not saying Heartland isn't effective for certain people, and she never voiced any concerns other than missing her family, but the information they taught didn't stick with her. I've heard mixed t ... Read More

Joseph B.
Reviewed on 9/29/2024
Staff
3
Amenities
1
Meals
3
Value
1
Cleanliness
1
1

The exams they run there are the most inefficient exams ever. They told me I was a lost cause.

Reviewed on 2/12/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.6 (187 reviews)
Kaatie Metzger
2 weeks ago
5

Justah Lawrence
1 month ago
1

DO NOT SEND YOUR KIDS HERE i would give this 0 stars if I could this place is so bad they are so mean they dont take care of u get punished if u dont eat. I wasn't allowed to use my hair ties to sleep we weren't allowed water when needed baic needs. They made my mental health no much worse i was 16 when I went they were horrible pls dont go here if u actually love ur kids

Response from the owner
Thank you for reaching out to us with your feedback. So that we can address your concerns directly, please provide us with your contact information by visiting http://www.heartlandbehavioral.com/contact-us/. Thank you again.
Francisco Mendoza
1 month ago
1

This place sucks the staff are rude. I asked to use the restroom and then the staff rolled their eyes at me and grab some kid by the shirt and they put four people in one bedroom

Response from the owner
Thank you for taking the time to leave us feedback. Please visit http://www.heartlandbehavioral.com/contact-us/ and provide us your contact information so we can reach out to you and work toward a resolution. We hope to hear from you soon.
christopher mcclure
1 month ago
5

First I want to say that most people do not "want" to be hear, so its going to be difficult to give something five stars. This isn't a vacation, its a hospital that provides help to those who need it. This is something it does extremely well at. My daughter loved the staff and said they made a hard program much more tolerable. She loved the staff and misses them still, but they provided the help she needed. I hope we never return, but if ever considering a place, please consider Heartland!!! Also shout out to Rachel, who I don't believe is ever "offwork" it could be bright and early in the morning or 11 at night and shed respond to an email from us without hesitation. Always there to help us along the way and of course help my daughter.

Response from the owner
Thank you for your kind words! Shout-outs like this are so meaningful to our team and we will be sure to pass your comments along. Thank you again and take care!
Dizzy R.
1 month ago
1

Response from the owner
Hi. Thank you for taking the time to reach out to us. We would like to get some more details so that we can further look into your concerns. So that we can follow up with you directly, please provide us with your contact information by visiting http://www.heartlandbehavioral.com/contact-us/. Thank you again.
Roslynn Rodgers
1 month ago
4

I honestly had struggled at the beginning of my stay at heartland I was in subacute then I moved to residential when I was on subacute I had very bad anger problems I would always wanna fight,then when moving to unit 2 west I still wasn't making any progress in my treatment,so my team at heartland decided to move me to 2 central at first I was like "no I don't wanna move units" but as time passed I came to realize that it was for the best and that I could try harder to focus on myself yes not gonna lie I did have anger issues when I moved to 2 central but after awhile I learned how to manage my emotions I had went through hell and back while being at heartland but I had a whole team to help me get through it all I was in the facility for 8 months and now I'm getting on my feet and becoming a better version of myself I really can't think the staff at heartland enough for picking me up when I was feeling down and I don't know if I would be the person I am becoming if it wasn't for them they seen me cry the seen me mad the seen every little thing about me and not gonna lie at first I didn't trust anyone not even my therapist Desmond but as time went by I started talking to people at how I really felt I can honestly say that heartland has saved me from ruining my life and I used to not be good at school until I went to heartland when I started to do school there I worked really hard and I finished so many classes before I left and now it's like I can do anything I want me ive learned so much about myself and what I want to do with my future the staff also encouraged me to follow the same dream I've had since I was 5 so that's what I'm going to do I'm going to go to college and I'm going to be a play therapist for kids that is struggling and needs the extra support I'm going to help pick kids up when they are feeling down I will be the person that they can count on cause I know how much heartland has done the same for me so shout out to Desmond fleener for being the best therapist for me and showing me how to manage my anger and how to trust people again!!

Response from the owner
Thank you for taking the time to leave us these kind comments. We'd like to learn more about any concerns you may have. At your convenience, please provide us with your contact information by visiting https://heartlandbehavioral.com/contact-us/. We hope to hear from you soon.
Gwen Chambers
3 months ago
4

So we are only about 1 month in and my granddaughter likes the kids here and a few of the staff. She liked the staff at Perimeter better because she felt they cared more. I am hoping that she starts to feel more hopeful and more caring coming from Heartland staff. She understand the program only works if you work it. I know she want to get home so I am hopeful that this experience is going to help her. I will edit review or add another one when we get closer to release. Just for now being prayerful and hopeful

Response from the owner
Thank you so much for your feedback! We truly appreciate it and hope you have a great day!
Eric
3 months ago
1

Response from the owner
Hello, Eric. We appreciate that you took the time to review us. We would like to attain more details about this. Could you please visit http://www.heartlandbehavioral.com/contact-us/ at your earliest convenience and provide us with your contact information? We look forward to hearing from you.
MakoSharkLover
4 months ago
1

this was the most god awful three weeks of my life. i watched a six year old boy be ripped up and dragged into a room just to be screamed at, the kid had autism and was screaming before this happened, he had no idea of what he was doing wrong. the staff were insanely mean and refused to even call me by my name. no one listened to me and i was treated like a lab rat, they put me on an ungodly amount of medication that was not at all right for me and now i have permanent brain damage and cannot remember an entire YEAR of my life. the entire place smelled terrible and was un-clean, the food was disgusting and undercooked, one of the much older than me staff (i was 13 at the time, he mustve been 30?) had been weird with me and it almost felt like flirting in a way. they wouldnt let me leave even after i begged them to let me out because they were not helping me, they told my mother they would call cps if she tried to take me out, BANNED ME FROM USING THE PHONE BECAUSE I CRIED WHILE TALKING TO MY MOM. i was harassed and called crazy, being dragged and tossed into a room with just a camera and a mattress when i was stressed out. when i tried to talk about my major hallucinations to a staff member he told me to just “close my eyes”. we were not allowed to wear hoodies even though the place was freezing, i had to share a room with four other people and we were given the smallest thinest blanket you can imagine. there was a child with lice and no one would do anything about it. if your child is having mental problems never take them here.

Response from the owner
Thank you for bringing your concerns to our attention. We'd like to follow up with you directly so that we can further address them. At your convenience, please provide us with your contact information by visiting http://www.heartlandbehavioral.com/contact-us/. We hope to hear from you soon.
Love Rae
4 months ago
3

Response from the owner
Hello. We appreciate your honest feedback. We would like to get more details about this; please visit http://www.heartlandbehavioral.com/contact-us/ at your earliest convenience to provide us with your contact information. We hope to hear from you soon.
Shaina Fletcher
5 months ago
5

My daughter chose to ask for inpatient help after struggling with her reality. She states she feels so much better after her stay and will recommend it to any of her friends that are also struggling.

Response from the owner
Hi, Shaina. We are so glad to hear this! Thank you for taking the time to share your feedback with us. We hope you and your daughter are doing well. Take care!
Sophia Davis
6 months ago
1

I came here about a year or two ago and for trying to kill myself and I was roommates with a girl who tried to kill her mom, the clothes they give you are nasty and the whole place is nasty, when I went to the bathroom there was feces on the toilet paper! In the cafeteria two girls started fighting and I almost got caught in-between it.

Response from the owner
Thank you for reaching out to us. We would like to take the opportunity to address your concerns with you directly. At your convenience, please provide us with your contact information by visiting https://heartlandbehavioral.com/contact-us/ so that we can follow up with you. Thank you again and we hope to hear from you soon. If you need to speak with someone immediately, please call 911, or the National Suicide Prevention Lifeline™ at 988.
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