800-784-1361
It is embarrassing that these hacks get to bill insurance like a "real" healthcare provider. Stay home. My doctors (plural) told me to discontinue these services because they were harming my recovery process. Thankfully I took that advice.
About Jersey Shore University Medical Center Behavioral Health
The Jersey Shore University Medical Center has a variety of hospitals and clinics around New Jersey, including the Behavioral Health Center in Neptune. This clinic provides psychiatric assessments, mental health and substance use treatment and medication assisted treatment (MAT) for adults.
The Jersey Shore University Medical Center is part of Hackensack Meridian Health. They accept a wide range of insurance plans, including Medicaid and Medicare.
Outpatient Treatment for Addiction and Mental Health
The Jersey Shore UMC provides mental health care and addiction treatment through an intensive outpatient program (IOP) as well as general outpatient care.
MAT services are available for those struggling with opioid or alcohol addiction. The Center also provides mental health medication when it’s appropriate and can provide integrated care for co occurring disorders.
The IOP provides individual and group counseling several times a week. In these sessions, you’ll learn recovery skills and strategies for relapse prevention and receive social support and family education.
The general outpatient program is for those with less severe substance use. The goal of the program is to provide substance use education and prevent more severe substance use disorder.
Various Group Treatment Programs in Neptune
I like that there are several group programs available. There’s a dialectical behavior therapy (DBT) group that helps you manage your emotions and reduce stress. There’s also a trauma focused group that can help you address traumatic experiences that might be affecting substance use, and there’s a group focused on relapse prevention.
I noticed they also offer a resource program for intoxicated drivers, which can provide court ordered education as well as additional support to help you get back on your feet after a DUI conviction.
Latest Reviews
My experience at Jersey Shore University Medical Center was extremely concerning and left me feeling neglected as a patient. I was sent to the ER by my immunologist due to being sick. She had previously ordered blood work that was in my chart and accessible to all staff. Despite asking three different doctors and multiple nurses, the blood work was never completed. At one point, blood was drawn and left sitting in my room for over five hours. I started documenting my experience with photos and time stamps fairly early on, once it became clear this was not going to be a good experience.
Nursing care was consistently unresponsive. When I pressed the call button for assistance (for example, to be unhooked from my IV to use the restroom), staff often took over twenty minutes to respond or did not respond at all. On multiple occasions, I had to leave my room to find help, only to see nurses socializing in the hallway. I was even left holding my IV bag for fifteen minutes because no one returned to reconnect it.
When I experienced an allergic reaction to an antibiotic, my calls for help again went unanswered. Thankfully, a nurse happened to pass by my room, and I was able to ask for help. Disturbingly, this reaction was never documented in my records (through the app they use, MyChart), leaving me without critical information about what medication I may be allergic to. I was still given Benadryl, and I now worry I’ll be billed for treatment that wasn’t properly recorded.
In addition, I was told I could not take my usual daily medications because staff would administer them instead, yet some doses were completely missed.
Communication with physicians was also lacking. After waiting hours without updates, the ER doctor appeared almost immediately when I finally requested discharge papers.
I am posting this publicly and fully expect a generic “please contact us” response. I am not interested in that. Unless there is a meaningful offer, an empty apology is not wanted. Overall, I felt ignored, unsafe, and like a burden whenever I asked for help. Patients deserve attentive and competent care, especially in emergency situations, and unfortunately this was not my experience. I share this so that others can make informed decisions about their care. I sincerely hope that by reading this, someone will reconsider going to Jersey Shore. Please don’t send your loved ones here, they deserve better.
The radiology team at hope tower was the absolute best! I was so nervous going in, but they kept me so calm and really listened to my concerns. The care was phenomenal, and I really appreciated the compassion and knowledge of both Sam Y and Danielle B.
The worst billing department I've ever communicated with in my life. The care at most HMH owned and operated locations is otherwise fine.
Response from the owner1 week ago
Hello, we take all reviews seriously and would appreciate the opportunity to speak with you. If you're willing to discuss this rating in more detail, please reach out to the Office of Patient Experience at ConsumerServices@hmhn.org . Thank you. 
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6.3 / 10
Accepted Insurance
Clover Health
Consumer Health Network
First Managed Care Option
Horizon Blue Cross Blue Shield
InterGroup
Brighton Health Plan Solutions
Oxford Health Plans
United States Family Health Plan (USFHP)
Other Forms of Payment
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Addiction Treatments
Levels of Care
Outpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Intensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
Aftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
Drug rehab in New Jersey is the process of addressing the complex issues involved with addiction. Challenges are identified and addressed through individual and group counseling. Participants learn how to manage these issues without the use of substances.
A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
You can find comprehensive substance abuse treatment in New Jersey in drug and alcohol rehabs. These treatment programs typically provide a full continuum of care including medically assisted detox, inpatient, outpatient, dual-diagnosis, and intensive outpatient. With a comprehensive substance abuse evaluation, addiction experts provide individualized treatment plans to meet your specific needs. These programs address substance use disorders using evidence-based therapies, like cognitive behavioral therapy (CBT) and dialectical behavioral therapy (DBT), individual and family counseling, and recovery support groups.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Clinical Services
Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Amenities
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Private Setting
Contact Information
61 Davis Avenue
Neptune, NJ 07753
Get Help Now - 732-708-2148
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Fact checked and written by:
Anna Spooner
Edited by:
Nikki Wisher, BA
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