Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Claim Profile

Lakeside VA Clinic

211 E Ontario St Chicago, IL 60611
Claim Profile

About Lakeside VA Clinic

In Chicago, Illinois, you’ll find Lakeside VA Clinic. They are dedicated to treating qualifying veterans and military members with primary and specialty care services, including substance use disorder treatment. A referral is required to receive substance abuse care here.

Get Reimbursed For Visiting the Clinic

VA clinics like this one recognize that some patients have to travel far to make their appointments. To lighten the burden, they offer to reimburse qualifying expenses related to travel so you aren’t left scrambling to make up the difference. This may include transportation expenses as well as food and lodging.

The cost of simply going to and from appointments isn’t an obvious obstacle, but it can add up over time. Check with their website to see if you qualify and how you can file a claim.

Eliminate Travel Needs With Virtual Appointments

This clinic also allows for remote sessions by appointment. With this option, you can receive care securely without having to leave your home. This is an even better option if traveling itself is an obstacle for you.

Accessible Care in the Heart of Chicago

At this clinic, you’ll receive best in class care in the heart of one of the world’s greatest cities. While you’re in the area, you can make a trip to the Museum of Contemporary Art or visit one of the many surrounding parks, giving you time to decompress, relax, and enjoy some downtime between your treatment sessions.

You can use private insurance with or without VA benefits. The VA also accepts Medicare and Medicaid.

Latest Reviews

Bob
6 months ago on Google
5
Fantastic care, especially for Senior Vets! Great facility to receive care, from the Front Desk with the very helpful Lakeside Clerk, Deanine Baker, to the Lab nurse, Adola, from whom I have received excellent care from for a number of years now. Adola has always provided the utmost in professional care with a wonderful attitude. Also thanks to Liseth, the RN who took time to thoroughly check my higher than usual BP readings, and follow up with Dr. Urdaneta, who supervised the entire professional team. Thank you all for going above and beyond to provide wonderful care to us Senior Veterans!
Gabriella Ochoa
10 months ago on Google
5
The entire team from the administrative staff, pharmacy, and physicians were the best VA care I've ever received. This is my my home base VA but they all treated me like a priority when I came in for medication support.
Dr. Peppers
1 year ago on Google
1
Can't even set up primary care here and Jessie brown. Both places telling me to call the other place disconnecting my call. Horrible service.
Rehab.com icon

Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
Gauge icon
7.5 / 10

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
sober-living iconSober Living Homes
Living in a sober living home in Illinois is a lot like living in a traditional home. Everyone must contribute to household chores and maintenance. All residents must work and pay rent. Individuals can mostly come and go as they please, but they must be home before curfew. Most men's and women's sober living homes also host house meetings where they resolve disputes, assign responsibilities, and welcome new residents.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Without nutritional balance, you can't achieve overall health. Nutrition therapy restores this balance by providing healthy meals and teaching you how to choose foods that support recovery. It is an important part of most rehab programs in Illinois.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Staci Williams, PharmD, RPh

Acting Medical Center Director

Sarah Unterman, MD, FACEP

Chief of Staff

Amber Thomas, MSN, MBA, RN

Associate Director for Patient Care ServicesNurse

Ryan J. Landi, MHA, MPH

Associate Director

Michelle Argarita

Acting Assistant Director

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 283639

Contact Information

Phone icon (312) 469-4850
Building icon

211 E Ontario St
Chicago, IL 60611

Edited by:
Nikki Wisher, BA

Rehab in Cities Near Chicago

Left arrow iconBack to IL

Reviews of Lakeside VA Clinic

4.3/5 (25 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
16
4
5
3
0
2
0
1
3

Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

4.3 (25 reviews)
Jeff Berbert
4 weeks ago
5

Best of the best Highly recommended

Bob
6 months ago
5

Fantastic care, especially for Senior Vets! Great facility to receive care, from the Front Desk with the very helpful Lakeside Clerk, Deanine Baker, to the Lab nurse, Adola, from whom I have received excellent care from for a number of years now. Adola has always provided the utmost in professional care with a wonderful attitude. Also thanks to Liseth, the RN who took time to thoroughly check my higher than usual BP readings, and follow up with Dr. Urdaneta, who supervised the entire professional team. Thank you all for going above and beyond to provide wonderful care to us Senior Veterans!

Gabriella Ochoa
10 months ago
5

The entire team from the administrative staff, pharmacy, and physicians were the best VA care I've ever received. This is my my home base VA but they all treated me like a priority when I came in for medication support.

Dr. Peppers
1 year ago
1

Can't even set up primary care here and Jessie brown. Both places telling me to call the other place disconnecting my call. Horrible service.

Robert Rodriguez
2 years ago
5

Gerry Xydis
2 years ago
5

Very fast, efficient and helpful.

Joshi Az
3 years ago
5

Goran “Ciggy Smalls” Ciganovic
4 years ago
5

Kat Kath
4 years ago
5

My dad is 98 years old. He doubts he would have made it this far without the excellent care he has received from the VA. Thank you!

Mark Atkins
5 years ago
5

J F
6 years ago
1

I arrived at 8:30, was checked in and told to have a seat and wait. My appointment was for 9:00, so I was early. 9:00 passed, and 9:30 passed... and at 9:45 I went back to the check-in desk to inquire how much longer I would need to wait. The clerk freaked out that I was still waiting and found that my check-in didn't register and nobody knew that I was waiting. He scolded me for waiting too long before asking! The Nurse Supervisor immediately took me to the head of the line to get my vitals taken... and then I waited some more. It wasn't until 10:30 that the Doctor saw me, and he was done with me in 10 minutes... but I needed to give blood for lab tests. It is now 11:30 as I continue to sit here waiting to be called into the blood draw room. I asked the Technician and he gave me a curt response to just wait for my number to be called. I remember the last time I was here that my arm bruised up severely because of an incompetent Technician... and I'm anticipating this time to be just as bad. I don't know who gives this Clinic high ratings because in my experience is is mostly awful. Just think that I drove for 2 hours to get here and I'm missing a day of work. Not happy.

Robert Hill
6 years ago
5

Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Left arrow iconBack

Write a review for Lakeside VA Clinic

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your Name*
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

Symetria — Chicago Outpatient Rehab & Suboxone Clinic
Chicago, IL (773) 231-0605

Symetria — Chicago Outpatient Rehab & Suboxone Clinic

Symetria Recovery specializes in opioid addiction treatment in an outpatient... read more.
Hope Behavioral Services Inc.
Crest Hill, IL (815) 260-7203

Hope Behavioral Services Inc.

Hope Behavioral Services at the Jeannine Brent Center provides substance abu... read more.
Rosecrance – Berry Campus
Rockford, IL (815) 391-1000

Rosecrance – Berry Campus

Rosecrance is a private not-for-profit organization offering behavioral heal... read more.
Get Help Today Phone icon 800-823-7153
Question iconSponsored Helpline