Madden Mental Health Center

I am only leaving one star due to the few staff members that kept me sane in that place and also 0 stars is not an option. I was transferred from another facility unfortunately and it felt like I went from heaven to hell. That entire facility is filthy. My face broke out into hives from the lack of cleanliness. The 7 days I spent there I felt like I was in a co-ed prison. You sleep cold and only with 1 thin sheet that smells and has stains on it. You can hear the mice and raccoons scratching and making noise in the walls. Staff said if we take food to our rooms we may wake up with mice in our bed. The heat was only coming in the day room so in your room you were freezing. No pillows staff said we are not there to comfortable only to get help with our mental health even though lack of a stable and clean environment can actually make your mental stability decrease. The food was honestly disgusting and barely edible. Dirty bathrooms and dirty and molding showers nothing about this place is clean. I feel as though I had the dream treatment team with my psychiatrist and social worker. They really saw the help I needed was more so on the outside than what they could do there for me. Some staff purposely try to antagonize you to make you react. It’s a money grab they are a state funded facility the longer you stay the more money they get. I had to have all my emotional breakdowns in my room in fear of staff saw me be anything but happy and smiling they would keep me longer. The floors were so dirty and they never cleaned the phones off even though multiple people used them. They gave us sink water to take with our medication and the water fountain they had clearly needed a filter change. Cleaning staff would barely clean. Mopping dirty floors that needed to be swept. I watched the cleaning staff mop over the same food that was on the floor multiple times just smearing it into the floor the more they put the dirty mop onto the floor. It took me 3 days of being there to get a actual towel to wash my body with I was showering with a full body towel due to the low amount of linen and shower material they had. We never could throw away our plastic silverware they had us put it in a brown paper bag so they could reuse them which is very unsanitary. Staff would laugh at us when we made complaints of the terrible treatment we dealt with. I thank nurse Lakeisha and mental health tech novella they were honestly what kept me sane in the midst of the mental torture I dealt with while there. Cynthia needs to retire. She clearly hates her job the way she treats patients. It won’t kill you cynthia to show compassion to people who are going through a hard time. Being a CNA and a nursing student I feel is what honestly got me out of there. If you have a family member there make sure you tell them to have something to look forward to when being released. Depending on the treatment team it could possibly help them be released from that hell hole. This place honestly is inhumane and needs to be shut down. A social worker slipped up and called our rooms our “cells”. Need I say more.

This place needs alot more resources to be called a mental health facility, outside of the overworked under staffed social workers the team does little to no effort to accommodate people in their hardship. Techs will borderline harras you based on your record and mental capabilities.

I was a patient at madden twice. What I can tell you is that under 13yf old patients were treated differently. They used the fact that at 13, you left the adolescent unit .