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Kindred Hospital Chicago North

2544 West Montrose Street
Chicago, IL 60618
Claim Profile
Kindred Hospital IL 60618

About Kindred Hospital Chicago North

During your stay in this unit, you’ll have 24/7 supervision and care by mental health technicians and nurses. But you won’t just sit in your room the whole time. You’ll have daily structured activities that can help you get back to completing daily skills. You’ll also have recreational activities and expressive therapy to help with stress relief and processing emotion. Individual, group and family therapy might also be part of your custom treatment plan.

I like that they offer free parking in certain lots and provide local accommodations and restaurants for family and friends who might come to be with you during your treatment.

The goal of this unit is to stabilize you so that you can step down into another level of care or return home. The staff will work to help you transition to the next step in your recovery.

Previous clients have mixed opinions. Previous clients who were happy mainly mention the overall experience that they or their loved one had at this location. Those who were unhappy tend to focus on a specific healthcare professional. It’s worth noting that the owner commented on negative reviews and invited them to reach out.

Kindred Hospital provides virtual tours online as well as lets you schedule in-person tours. They are active on their social media pages as well giving you another way to be in contact.

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Fact checked and written by:
Mari Mendoza, BS
Edited by:
Anna Spooner

Facility Overview

Bed icon 164
Number of Available Beds
Calendar icon 15 - 30
Avg Length of Stay in Days

Latest Reviews

Gypsy King
1 month ago on Google
1
Maggots in my loved ones trach tubes when I went to visit. This place needs to be shut down.
Response from the owner1 month ago
Hello. We've shared your review with our administration for investigation. The leadership team would like the opportunity to learn more about your experience and discuss any concerns. For your privacy, please send your contact information to experience@scionhealth.com. When you provide your contact information, it helps to expedite communication with our team.
Zak Kelley
1 month ago on Google
5
The care team has helped me tremendously. The staff here have been family to me, and now I have the right attitude to become a better man. Thank you so much to the nurses, CNAs, and Dr. Olson. The therapists, Physical therapy and occupational therapy have been outstanding.
Response from the owner1 month ago
Hello. Thank you for taking the time to share your experience with us. We greatly appreciate and value your feedback.
gorisek2
1 month ago on Google
1
Our family’s experience with the acute inpatient psychiatric unit was devastating. Communication was extremely poor, and staff repeatedly dismissed our concerns that our loved one — a mom, wife, daughter, sister, and store manager — was not back to her baseline. Despite our warnings, she was discharged while still hallucinating and is now worse than when she was admitted, even ending up on the streets. This level of care is unacceptable, and families deserve to be heard and included in treatment decisions.
Response from the owner1 month ago
Hello. We've provided this to our administration. If you would like to speak to someone at the facility about any concerns, please let us know, and we will connect you to a member of our leadership team. We can be reached at experience@scionhealth.com. Providing your contact information will help expedite our communication.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.3 / 10

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

Clients in outpatient rehab receive a variety of services based on their unique and evolving needs. Typical outpatient treatment modalities include individual, group, and family counseling, recovery-focused life skills training, and community reintegration support. Many programs also provide medication assisted treatment (MAT) for clients recovering from alcohol and/or opioid dependency. Clients exiting inpatient treatment or those who are at an elevated risk of relapse may engage in more robust treatment, such as intensive outpatient (IOP) programming.

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

If you engage in cognitive behavioral therapy in Illinois, your therapist will work with you to change your thinking patterns. You'll learn how to recognize faulty thinking and develop skills to deal with stress without using substances.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy provides you with a safe and supportive environment so you can address a traumatic experience. Your therapist helps guide you to understand your emotional, mental, and physical responses while developing healthier coping skills. This helps to improve your emotional resilience and ability to function in the community.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Amenities

  • private-room iconPrivate Rooms
  • weight iconGym
  • wifi iconWiFi

Staff & Accreditations

Staff

Kathy Kelly

CEO for Kindred Hospitals of Chicago

Elaina Schnoebelen

COO & Chief Clinical Officer

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Building icon

2544 West Montrose Street
Chicago, IL 60618

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Reviews of Kindred Hospital Chicago North

4.1/5 (428 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

4.1 (428 reviews)
Kimberly Strickland
1 month ago
5

I remember the first day my daughter entered the doors of Kindred. After being transferred from two well established hospitals, I thought to myself, “what is this place going to do?” Immediately following that thought I heard John 1:46 (Can anything good come out of Nazareth). As it was in the word of God, it is for Kindred, yes something good can and did come out of this place. The staff were amazing. Each encounter involved transforming health, healing and peace of mind. From the beginning we, as a family, were accommodated to ensure that our loved one would receive her best care. Each staff member, from front door clerk to the janitorial staff were professional and passionate in their care by checking in to see whether they could be of some assistance in any capacity in which is needed. Communication within the team of staff working with the patient could have been much better. However, over the entire stay knowing you and the patient by name made you feel at home away from home. I am surely grateful that God has allowed our paths to cross in this wellness journey because it takes people that care enough to see you all the way through to the other side. Thank you team for pulling us through our final stages of this life’s season. Kind regards, New Beginnings

Response from the owner
Hello. Thank you for taking the time to share your experience. Your feedback is greatly appreciated and valued. We will be sure to share this with our staff and administration. Thank you.
Gypsy King
1 month ago
1

Maggots in my loved ones trach tubes when I went to visit. This place needs to be shut down.

Response from the owner
Hello. We've shared your review with our administration for investigation. The leadership team would like the opportunity to learn more about your experience and discuss any concerns. For your privacy, please send your contact information to experience@scionhealth.com. When you provide your contact information, it helps to expedite communication with our team.
Zak Kelley
1 month ago
5

The care team has helped me tremendously. The staff here have been family to me, and now I have the right attitude to become a better man. Thank you so much to the nurses, CNAs, and Dr. Olson. The therapists, Physical therapy and occupational therapy have been outstanding.

Response from the owner
Hello. Thank you for taking the time to share your experience with us. We greatly appreciate and value your feedback.
gorisek2
1 month ago
1

Our family’s experience with the acute inpatient psychiatric unit was devastating. Communication was extremely poor, and staff repeatedly dismissed our concerns that our loved one — a mom, wife, daughter, sister, and store manager — was not back to her baseline. Despite our warnings, she was discharged while still hallucinating and is now worse than when she was admitted, even ending up on the streets. This level of care is unacceptable, and families deserve to be heard and included in treatment decisions.

Response from the owner
Hello. We've provided this to our administration. If you would like to speak to someone at the facility about any concerns, please let us know, and we will connect you to a member of our leadership team. We can be reached at experience@scionhealth.com. Providing your contact information will help expedite our communication.
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