Lake County Health Department – North Chicago Health Center - North Chicago, IL

About Lake County Health Department – North Chicago Health Center

Lake County Health Department – North Chicago Health Center is located in North Chicago, Illinois. This is a county provider of behavioral health services and treatment for substance use disorders. Their North Chicago Health Center offers services in an outpatient setting. Private and public insurance policies are accepted.

Clinically Based Addiction Treatment

At the North Chicago Health Center, you’ll be supported by evidence-based therapies that help with your addiction struggles physiologically and emotionally while developing tangible recovery skills. Approaches include individual, group, and family counseling. You can also be supported by medication assisted treatment (MAT) if you have a chemical dependency.

Accessible Care

The North Chicago Health Center is open late on weekdays until 8:00 p.m., making it easier to receive the medical support you need despite work or school obligations. Plus, there are several public transportation routes that run in front of this facility, allowing you to get to your appointments even without personal transportation.

Linkage to Social Support Services

As a public health center, they can also connect you to other services and resources in the community that can improve your health and wellness. For example, there’s linkage to rental assistance and rent relief programs, access to social services like WIC and SNAP benefits, and other supports that can alleviate burdens you and your family are facing due to financial struggles. By being able to address these issues impacting your life, you’re more likely to stay on course with your addiction treatment program and maintain your sobriety long-term.

Latest Reviews

Yene FAMILY

1 year ago on Google

The receptionist are amazing but the Dr's service here are horrible, Specially with timing. You can expect to be there 1 1/2hr without seeing the OBG doctor, even when you informed them you got until certain time to leave they still take their sweet time, if it's not that. Then their just overbooking theirself to get paid such a shame the advantage their taking from the people with state health insurance.Update I never got a call back from anyone not even the nurse, like I said avoid if you can. (North Chicago Department)Update from week 3, A nurse called me from the waukegan department and I was able to go in easier with no problem, Dr Laura I belive is the name is awesome.

Citlaly Gonzalez

1 year ago on Google

Many issues No Stars. I reached out to WIC to adjust my apt as they did back in COVID over the phone and e-mail documents since we take public transportation and all 6 kids and myself are sick&my 3yr old having a fever 102.02 she said it s up to the supervisor was put on hold then she said the kids can stay home but I must come in unfortunately ages 8yr-3months to young to stay home alone. Having to cancel Monica claim the FDA doesn t care about our health and couldn t make that exception mind you I was rescheduled 3x already. One of many issues I ve had. 1.Customer service needs improvement/professionalism/call service training very rude. 2.Waiting 20 mins to speak w/ someone the lady that took my call was eating, her kid crying mama in the background yet gets frustrated with me for not rushing off the phone. Couldn t even get my questions out. 3.Ghost-Town ,Your told there s a 6 month waiting list yet empty inside, receptionist laughing,closed window or on their phone.Once your infront of them to get checked in they want to answer the phones ringing. 4.Receptionist making me late stalling 15-20 mins to check me in when another made it happen in less then 5 mins. 5.Expect to be there 1-3 hours. 6. Use covid as an excuse to do the least if you ask me.

Samuel DeLeon

1 year ago on Google

My appointment was at 1:45, I came in at 1:20 and it took them in hour to call me back to the back. Than it was 6 other patients that walked in 10 minutes after me but they instantly get called back there before I did. I hate this place. 0 stars for me. Never coming back here

Rehab Score

Our Methodology

Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology

7 / 10

Gallery

Lake County Health Department North Chicago Health Center IL 60064

The facilities at Lake County Health Department and Community Health Center in North Chicago, IL 1

The facilities at Lake County Health Department and Community Health Center in North Chicago, IL 2

Location

Accepted Insurance

Lake County Health Department – North Chicago Health Center works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Children's Health Insurance Program (CHIP)

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

Outpatient

The purpose of this program is to prevent and treat chronic/severe emotional and psychiatric disorders. Services in this program include diagnostic evaluation, psychiatric assessment, and crisis intervention to adults who have a history of chronic mental illness. Clients who receive their psychiatric medication services may also qualify for individual and/or group psychotherapy, depending on the type of funding the client has.

Aftercare Support

Rehab aftercare programs provide a full continuum of care for clients who are exiting inpatient treatment. Though outpatient care is often considered an element of drug rehab aftercare, services typically continue for the remainder of the clients' life and long after formal treatment is completed. Clients work with their case managers and care team to formulate a customized portfolio of medical, mental health, and social service resources designed to evolve as the client's needs change.

Sober Living Homes

The shared apartment program is supported, transitional housing designed to assist individuals to achieve necessary skills to live independently in the community. CILA (Community Integrated Living Arrangements) is a supervised, supportive service to those individuals with severe emotional difficulties who have had at least 3 hospitalizations in a state-operated facility. The goal of CILA is to promote residential and emotional stability through carefully tailored service planning with client, family, significant others and staff of Behavioral Health.

Treatments

The central task of the Dual Diagnosis Group is to help clients learn more about the interaction between addiction and mental illness, and to help them increase stability in adult functioning through the establishment of sustained sobriety and continued recovery from mental illness. You must be receiving services from at least one of our Behavioral Service programs to be in this group.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Amenities

Yoga Studio
Private Rooms

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

(847) 377-8800

Website

2215 Audrey Nixon Blvd
North Chicago, IL 60064

Get Help Now - 708-470-6914

Rehab in Cities Near North Chicago

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Reviews of Lake County Health Department – North Chicago Health Center

3.1/5 (25 reviews)

Google Reviews

3.1 (25 reviews)

Shawndra walker

1 year ago

Raika Mejia

Many issues No Stars. I reached out to WIC to adjust my apt as they did back in COVID over the phone and e-mail documents since we take public transportation and all 6 kids and myself are sick&my 3yr old having a fever 102.02 she said it’s up to the supervisor was put on hold then she said the kids can stay home but I must come in unfortunately ages 8yr-3months to young to stay home alone. Having to cancel Monica claim the FDA doesn’t care about our health and couldn’t make that exception mind you I was rescheduled 3x already. One of many issues I’ve had. 1.Customer service needs improvement/professionalism/call service training very rude. 2.Waiting 20 mins to speak w/ someone the lady that took my call was eating, her kid crying mama in the background yet gets frustrated with me for not rushing off the phone. Couldn’t even get my questions out. 3.Ghost-Town ,Your told there’s a 6 month waiting list yet empty inside, receptionist laughing,closed window or on their phone.Once your infront of them to get checked in they want to answer the phones ringing. 4.Receptionist making me late stalling 15-20 mins to check me in when another made it happen in less then 5 mins. 5.Expect to be there 1-3 hours. 6. Use covid as an excuse to do the least if you ask me.