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Marshall Pickens Hospital – Greenville Memorial

701 Grove Road Greenville, SC 29605
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Marshall Pickens Hospital - Greenville Memorial SC 29605

About Marshall Pickens Hospital – Greenville Memorial

Prisma Health’s Marshall I. Pickens Hospital is in Greenville, South Carolina. It provides behavioral health care services for minors and adults. They provide age-specific inpatient treatment, partial hospitalization and general outpatient programs, and aftercare services. There’s specialized support for women, seniors, and those with co-occurring addictions and mental health disorders.

Their inpatient program provides 24-hour care for clients who require the most intensive level of support and supervision. A multi-disciplinary team of providers oversees every aspect of care, performing assessments and managing medication to optimize your comfort. You’ll get an individualized treatment plan, which may include individual, family, and group counseling sessions.

You can transition into outpatient care once they complete their inpatient treatment or enter the program directly. These services help clients take a deeper look at the root issues affecting and contributing to their condition, including any triggers and co-occurring disorders. Varying levels of care are available that vary in intensity and frequency of visits. These include individual, group, and family counseling, medication management, addiction education, and life skills training. You can also attend programs that focus on subjects such as managing anger, stress, and transitions. Their aftercare program includes referrals to outside specialists who can offer continued support after discharge.

They work with most commercial insurance providers. They also accept Medicare and Medicaid. Confirm your coverage with your individual provider as out of network benefits may vary.

Facility Overview

Bed icon 814
Number of Available Beds

Latest Reviews

Christine Bean
3 months ago on Google
5
Best breakfast I have ever had.
Keyona Ray
3 months ago on Google
5
These reviews terrified me when I found out my child was being sent here. Don t base your opinion off those reviews. We had a wonderful experience and received so much help. The staff were wonderful and so kind to my baby. I honestly cannot thank them enough for helping my child get through one of the toughest times in her life. You have to be willing to get help in order for any program to work. We had no issues whatsoever and anything she needed help with, she got! You re able to call and check on your child 24/7 as well as visit once a day. I am so grateful for Marshall Pickens.
Hayleigh
3 months ago on Google
1
I did not like it at all it did not help me in any way only made my mental health worse food was disgusting but the lemonade was good
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.6 / 10

Location

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
aftercare iconAftercare Support
Clients engaged in a rehab aftercare program are in a more advanced stage of recovery. Many have already completed inpatient detox and/or rehab and have returned to their home, workplace, and community. Rehab aftercare services are designed to support clients' recovery over the long term and typically include a broad portfolio of resources, such as peer coaching and 12 step program induction. Clients may collaborate with their case manager and care team to create their care plan.
12-step icon12-Step
Persons engaged in a 12 step program regularly attend group meetings in their communities, though online sessions are becoming increasingly popular. 12 step recovery is rooted in spiritual principles that enable participants to address the root causes of addiction and to foster self-awareness, compassion, acceptance, and accountability. Peer sponsors support participants as they work through the steps of recovery. Most programs are non-denominational, but specialized formats, including the faith-based Celebrate Recovery! format, are available.
sober-living iconSober Living Homes
A sober living home in South Carolina is a substance-free environment for individuals who are recovering from drug or alcohol abuse. Since these settings do not provide treatment services, they are not covered by insurance. However, your treatment provider may be able to offer financial support if you need assistance with rent payment. They may also refer you to a men's or women's sober living home that offers sliding scale fees.
partial-hospitalization iconPartial Hospitalization Program
As a short-term option, a partial hospitalization program (PHP) provides an intensive rehab option for individuals with acute symptoms. PHP treatment focuses on management without requiring 24-hour care. During PHP treatment, you may engage in behavioral therapy services, psychoeducation, and periodic evaluations conducted by licensed professionals. The duration of a partial hospitalization program can average 90-130 days based on your progress. Insurance coverage may vary, but many providers offer full or partial coverage for PHP.
medically-assisted-detox iconMedically Assisted Detox
Withdrawing from addictive substances, like alcohol, benzodiazepines (like Xanax), or opioids, occurs during the detox process. Since this process can have uncomfortable and even dangerous side effects, the mission of a medically assisted detox is to provide an expert medical team to help monitor your health around the clock. They will work to keep you as safe and comfortable as possible, administering necessary medications to alleviate any withdrawal symptoms.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Staff

Michael Bundy

CEO

Amy Linsin

EVP & Chief HR & Diversity Officer

Andy Ferguson

VP, Financial Planning & Business Intelligence

Angela Jenkins

VP, Accountable Communities

Angela NeeleyChief Nursing Officer
Angela Orsky

Senior VP, Value Based Care & Clinical Integration

Annie Trout

Chief Nursing Officer, Patewood Hospital

Contact Information

Phone icon (864) 455-8988
Building icon

701 Grove Road
Greenville SC, 29605

Fact checked and written by:
Courtney Myers, MS
Edited by:
Peter Lee, PhD

Rehab in Cities Near Greenville

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Reviews of Marshall Pickens Hospital – Greenville Memorial

2.5/5 (66 reviews)
4
Staff
3
Amenities
1
Meals
4
Value
3
Cleanliness
5
15
4
9
3
3
2
2
1
36

Reviews

4
Review

Dr. Turner is awesome. All of the staff was very helpful, but Dr. Turner really helped my family member. She was off for a few days while my family was there, and it wasn't until she returned and dug into my family members' care that I saw an improvement. Two to three days a ... Read More

M Y.
Reviewed on 7/17/2024
Staff
4
Amenities
3
Meals
1
Value
4
Cleanliness
3
1

Besides having terrible service and being unable to give proper treatment beyond medication, they don’t know how to communicate with their patients or family members. They are rude and often disrespectful. Avoid coming here.

Reviewed on 3/6/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.5 (64 reviews)
Jason Lupo
3 weeks ago
3

Was an inpatient @ Marshall I Pickens before they became Prisma health. I do recall my time there was helpful the staff was good considering you hardly see an actual psychologist/psychiatrist. I believe I seen them maybe twice in a 25 day stay. But in almost all these type of facilities most of your treatment falls on the counselors(therepists) they all are licensed clinical social worker (LCSW) & licensed professional counselor (LPC). The Psychiatrist really is only there to tweak your medications. When your @ these facilities the goal is to just focus on yourself and really work on you, theres a lot of people that just check in to get off the street and since it's a coed facility they try to find romance in rehab that's NOT the way to go. The food was good you did get a private room back then im not sure how it is now it's been 8 years plus but they were the start of my journey to get my act together and mental stability

mike orzo
1 month ago
2

Full disclosure, the nurses are not the reason this place has so many problems. This place does treat you like your a prison inmate the second you get admitted, but again, that's not the nurses fault Honestly, the only enjoyable part of going here was the nurses!!!! The "psychiatric doctors" have way too much going on to actually help you

Christine Bean
3 months ago
5

Best breakfast I have ever had.

Keyona Ray
3 months ago
5

These reviews terrified me when I found out my child was being sent here. Don’t base your opinion off those reviews. We had a wonderful experience and received so much help. The staff were wonderful and so kind to my baby. I honestly cannot thank them enough for helping my child get through one of the toughest times in her life. You have to be willing to get help in order for any program to work. We had no issues whatsoever and anything she needed help with, she got! You’re able to call and check on your child 24/7 as well as visit once a day. I am so grateful for Marshall Pickens.

Hayleigh
4 months ago
1

I did not like it at all it did not help me in any way only made my mental health worse food was disgusting but the lemonade was good

M “Vee” S
6 months ago
4

I've to thank, Kelly, Heather and India for their taking care of my son. They went above and beyond to help. I hope he stays on the right path and may the blessings be bestowed upon them all. Thank you

Juanita Boyter
7 months ago
5

This is NOT a hotel or a vacation, in order for the program to work you have to be willing to work. Go to every single class , be honest with yourself and your care team . Patients should NOT have to deal with outside family or friends “demanding “ phone calls. I understand if you are concerned but sometimes you have to trust the process. I will always say staying here and working the program saved my life. I was a better person for the tools I was taught to use. Many people come in and expect five star dining , maid service and to be allowed to sleep all day or not attend the classes. The ones who work the program and are their own advocate will reap the benefits.

Robert Reid
7 months ago
1

Do NOT allow your kids to go here unless you feel like they need to be treated like inmates. They are not helping these kids treating them as such. These are kids that need help and not juvenile delinquents. Only 1 or 2 nurses genuinely care about trying to help them. The others are rude and need to learn individualized care and show some of these kids some compassion. They do not help the ones that genuinely need help. It is a failed system there. That’s why they have so many kids coming back time and time again. It should be exposed and shut down. If I could give zero stars for them I would. Please do not let them put ur kid in here.

Bethanie Vaughn
8 months ago
1

I asked for some mental health and when they showed me to my room the bathroom had urine all in the floor and walls. As soon as I went to lay down I was eye to eye with boogers on the wall, so I look around at the rest of the room and boogers everywhere I even had a staff member tell one of the dr trying to get me to stay that it smells like urine as soon as she walked up to my room door and it was unexplainable. Gum was stuck all over there was crayons and markers all on the walls. I was put with drug addiction when I needed MENTAL HELTH NOT REHAB! One of the staff members where sagging had and AirPod in listening to music where hospital socks with crocs I thought he was a patient at 1st sight. Food was SO BAD kitchen was nasty. I could keep going….

Jonas Lindemann
9 months ago
1

wouldn't give me information on how to visit my wife, told me I needed her ID number which I was never provided with and was told that she needs to tell me her number but won't let her contact me

Laura Gorton
9 months ago
1

Our Son is a patient here right now and I'm not impressed. He was put here involuntary on August 20, 2024 after an ER visit at Oconee. He called us every day 2 times a day. We were told that he'd be coming home on Monday. He called us Monday morning 8-26-24 and then we had a family meeting at 1:00. Then we were told that he wouldn't be coming home that day. Since that day our Son has stopped calling us. We don't know if they aren't allowing him to call us or he just don't want to. He also was calling us until he got a roommate. The nurses say he's doing good. The doctor however said otherwise. She said that she doesn't know when he'll come home. This isn't right that we can't even talk to our son. We have no idea what is going on and we want our son home. He was supposed to come home Monday.

Megan Miller
10 months ago
1

I dont know about the adult facilities, but when i stayed in the teenager wing it was one of the worst experiences ive had. I stayed for just under 2 weeks, wasnt allowed to call my family except once a week. Diagnosed with ptsd, skitzophrenia, depression, insomnia and anxiety. They took me off all psych medication and replaced it with melatonin. I had wounds on my arms and the doctor, in a matter-of-fact voice, told me “ya know, nobody’s gonna love you with those on your arm. Youre a pretty girl and youre ruining that.” I didnt even know who to tell because at the time i thought she was in charge in that wing. I just faked being ok and getting oh-so-much better until they signed my release papers. Same doctor took me to their padded room, opened the door, and told me if i didnt start showing improvement i would have a short stay in there. Essentially implying “get better or ill lock you in this tiny room with yellowing padding all over. We dont do better because this place helped, we fake it so we dont have to go back. For the love of everything, dont send your kids here. Even the little kids i passed in the hallway all kept their heads down, looked tired and sad, and were shouted at if they spoke or stepped out of line. And they do give you radios, as one of the final rewards for “getting better”. The final reward is a day with your family. You have to show improvement in their eyes, otherwise its silence and staying in your room until group therapy where youre not allowed to speak to the other patients.

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