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Franciscan Children’s

30 Warren Street Boston, MA 02135
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McLean - Franciscan Hospital for Children MA 2135

About Franciscan Children’s

Franciscan Children’s, located in Boston, Massachusetts is a non-profit alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include intensive outpatient, relapse prevention, and recovery housing.

Specialty rehab programs at Franciscan Children’s include tailored care focusing on women’s specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

Patients at Franciscan Children’s will find the residential setting creates an immersive environment promoting full engagement in recovery away from daily triggers and the private rooms that give personal space for reflection and undisturbed rest during treatment. Nestled among the mountains, the majestic scenery fosters peace, grounding, and a sense of renewal. For recreation, patients can unwind in the rec room after a lengthy day of therapy, use the gym to stay healthy and build a strong foundation for recovery, or use the yoga studio to work on active mindfulness and improve flexibility.

Franciscan Children’s has received accreditations from The Joint Commission.

Latest Reviews

Emily O'Brien
4 months ago on Google
5
I was in the CBAt unit at the fran 2 times. the first time was in July to August 2021. the second time was in November-December 2022. Both experiences were mainly positive with a few bumps in the road. Most patients there were such kind and empathetic people. Same goes for the staff, think about them often, and how much of a positive impact they had on my life. Shame i can't talk to them due to HIPPA. But thank you Franciscan's for making such a positive impact on my life
Lia Vurgaropulos
5 months ago on Google
3
My daughter was here as apreemie learning to feed, I personally think this place is a nightmare with over run nurses too many patients to nurses ratio , only two nurses would put in the full allotted time to feed my child and give her a chance , most of them were unde-trained and seemed to be clueless on how to feed . I had one nurse rip the bandaid off my newborns cheeks which tore her skin off. The only way I got my child discharged was to stay every single day doing every single feed myself , and no one told until I was there for five days that s there free food vouchers. I asked NUMEROUS times I did not want male cna s while I m not there giving my baby tubby time . The whole staff said they would take note nothing was done, I had one female cna kiss my baby on the mouth, I scolded her for it and she tells me I can t help she s too cute ,,,, I had one nurse tell me she puts my child in the mood to eat by spinning her as fast as she can to disorient her to latch onto the bottle , I didn t sleep for the seven days leading up to discharge because I received little to no help in feeding my child , except for when my mom or husband would come and let me nap they would take over. The need more nurses, more feed training and more consistency, and better parent listening skills, I was actually told by one staff member that my child has lots of problems the opposite is true according to her pediatrician, she s a thriving normal baby NO PROBLEMS!! this man that said this was full of himself and I basically just stroked his ego to make discharge smoother. I think more sensitivity training would go a long way the few stars I gave are for Cassie the head nurse, my biggest advocate and the kindest most wonderful nurse I ever met.
Candace Glassford
7 months ago on Google
5
We weren't there very long , the staff was compassionate and kind , the PT and OT were like clock work , very regular . The building is surrounded ,on the back and sides , by a wooded lot with picnic tables, beautiful statuary , paved walking paths which are handicapped accessible, a children's playground, and a lovely gazebo. We found it hard to feel like we were in the city. The peaceful surroundings(which you cannot see from the road) helped us to find times of rest from the stressful reason we were there.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.6 / 10

Location

Accepted Insurance

Franciscan Children’s works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

MassHealth

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
At the 3East Outpatient Clinic, located at McLean’s Child and Adolescent Outpatient Services in Cambridge, Massachusetts, they provide treatment for adolescents and young adults between the ages of 13 and 22. They specialize in identifying and treating depression and risky behavior that may include suicidal ideation and suicidal thoughts, substance use, disordered eating, risky sexual behavior, and other forms of risk-taking. This coed program provides individual, family, and multi-family group sessions throughout the week. Program participants make a minimum 20-week commitment. Their treatment approach engages the patient and family in targeting five treatment areas—confusion about self, impulsivity, emotional instability, interpersonal problems, and parent-teen problems.
inpatient iconInpatient
A child’s participation in the structured daily program is an important part of comprehensive assessment and treatment. The daily schedule is designed to engage each child in a range of developmentally appropriate therapy, school, and daily living experiences. The structured activities help organize children in a time of crisis, provide opportunities to learn and practice important coping skills, and provide an assessment of each child’s response to different situations.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
aftercare iconAftercare Support
Rehab aftercare programs offer customized, wraparound support for clients in the maintenance phase of recovery. Many clients enroll in drug rehab immediately after completing intensive inpatient or residential care. Services encompass outpatient treatment but often extend long beyond the completion of a formal recovery program and typically include a variety of medical, mental health, and social service programs. Peer coaching, relapse prevention, 12 step program induction, and related services are commonly available.
sober-living iconSober Living Homes
Sober Living Houses (SLHs), aka sober homes or halfway houses, are safe, substance-free, supportive living facilities for those recovering from substance abuse. Ideal for those who've just been through inpatient or outpatient treatment, SLHs are supervised environments with rules that support sobriety, such as curfews, shared chores, and therapeutic meetings. Residents are also often trained on life skills and coping skills to make it easier to transition into society. SLHs also provide a strong sense of community that can lead to the kind of deep and lasting connections with other sober individuals that supports a new, healthy lifestyle.
heart-hands iconIntervention Services
Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need.
medically-assisted-detox iconMedically Assisted Detox
Medically supervised detox is the process of removing addictive substances from your body and managing the withdrawal symptoms in a medically supervised environment. Typically, this is the first step in the recovery process and lasts an average of 5-7 days, though the length can vary depending on your individual needs. Once your system is cleared of alcohol and drugs, you'll likely transition to an inpatient treatment program for the next phase of your recovery.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

The program's cognitive behavioral treatment milieu offers expert diagnostic assessment, psychopharmacological treatment, and mobilization of the child’s family and support system alongside individual, group and family therapy, and school and psychoeducational services,

Groups help young people develop social and other skills that can directly benefit them at home, at school and in interpersonal relationships. Group therapy provides adolescents with peer support as well as skills to help them deal with their illness. Membership for each of these sessions requires that the adolescent be in weekly individual therapy.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Amenities

  • weight iconGym
  • spa2 iconYoga Studio
  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms
  • hiking iconHiking
  • mountain iconMountain Views
  • hiking-poles iconWalking Trails

Staff & Accreditations

Staff

Joseph Mitchell, MD

President

Robert Insoft, MD, FAAP

COO

Elizabeth Smith, RN

Senior VP Patient Care Services, Chief Nursing Officer

Jane O’Brien, MD

CMO

Matthew Siegel, MD

Chief Behavioral Health Officer

Harry Dieuveuil

Chief Human Resources Officer

Elizabeth Schainker, MD

Associate Chief Medical Officer, Physician Lead for Inpatient Medical Units

Daniel LeFaivre

VP of Finance

Jennifer Atlas

VP Strategy and Government Relations

James Mandell, MD

Chairman of the Board

Robert Coughlin

Co-Vice Chair

Wendoly Ortiz Langlois, Esq.

Co-Vice Chair

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (617) 254-3800
Building icon

30 Warren Street
Boston, MA 02135

Rehab in Cities Near Boston

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Reviews of Franciscan Children’s

3.81/5 (104 reviews)
4.8
Staff
3.8
Amenities
3
Meals
4
Value
3.8
Cleanliness
5
58
4
7
3
13
2
2
1
19

Reviews

4
Treatment without judgement

I didn't want to ask for help, but they respected my privacy and never judged. The staff were kind and patient. I liked the option to attend during the day and still care for my parents. Some parts were confusing at first, but they explained it all. Having someone who spoke ... Read More

Harry K.
Reviewed on 5/2/2025
Staff
4
Amenities
4
Meals
3
Value
4
Cleanliness
3
4
Great care for veterans

Wasn't sure what to expect, but the staff really knew what they were doing. EMDR helped more than I thought it would! Met some other vets too, which made a difference. Food’s okay, but care was solid. I'll never forget my time here.

Larry T.
Reviewed on 3/15/2025
Staff
5
Amenities
4
Meals
3
Value
4
Cleanliness
4
4
Safe healing environment

I really felt safe here! The women-only setting helped me open up. They really listen, even if things aren’t perfect every day. I’m finally starting to feel like myself again, and that’s huge. Thank you so much!

Heather F.
Reviewed on 3/3/2025
Staff
5
Amenities
3
Meals
3
Value
4
Cleanliness
4
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.8 (100 reviews)
Savannah Barnoski
3 weeks ago
5

I went there last year and everyone was so nice! They have such good food and gave you a menu to fill out what you wanted If you didn't want the main meal there were other options and you even got to pick something else. They also have a school thing where you and a few other kids (that would be close to your age) and skedaddle down two floors to this room that had a nice TV and three rows of three kids school desks with a teacher desk near the door that had a computer that would be connected to the TV and watch animal documentaries one time we even watch a one about ants you could also color or play with fidgets or kinetic sand for the times we got to go outside there were to options the playground (which was my favourite place to one it was HUGE and had so much fun stuff for all ages) or the field which had a medium sized fake grass area and had one or two basket ball hoops (they brought out basket balls and other sports balls) and had a gazebo and dark green picnic tables The rooms where we would sleep were basic but nice they had white blankets and cubbies for your stuff in your room for chairs they had a light blue foam square chair that fit under the desk near the bed the doors had small windows for when they checked on the kids at night my room number was 2 but there was 20 plus rooms my was super cold but it was probably cuz the vent was acting weird. I forgot but I think every Friday you could play bingo and win some prizes like fidgets or something either that or you got to watch a movie and color in the room that had dark blue carpeting and wooden tables and those square foam light blue chairs (I kinda hated them) but sometimes they had some clubs like crafts and stuff but sometimes we could be in the kitchen where we would eat and got to color or play a game once I play apples to apples in there

Taylin Boyer
1 month ago
1

DO NOT SEND YOUR CHILD HERE!!! Franciscan Children’s should be ashamed. What they did to my 12-month-old son was not just negligent — it was abusive. He came here for specialized care and instead left in worse condition, traumatized, and suffering from clear airway damage caused by staff who had no idea what they were doing. They changed his ventilator and trach settings without our knowledge. They suctioned past safe depths and bragged about going even further. His suction tubing was full of old mucus and literal mold, never replaced in 12 days. We found him choking on secretions and completely alone in his bed — three separate times. Not a single nurse in sight. Medications were doubled or mistimed. A feeding tube was shoved down his nose that didn’t belong there, and by discharge, his ear had dried blood in it — with zero documentation. They told us they “don’t do sump tubes,” yet they inserted one anyway, incorrectly. Even Boston Children’s was appalled by the shape he was in when he returned. And the worst part? Nobody will take accountability. No phone calls. No answers. Just silence and cover-ups. We are a family fighting every day for our son’s survival, and Franciscan made that battle harder. What happened here is inexcusable. If you’re reading this and considering this facility — don’t. Your child deserves better than a place that cuts corners, lies, and gambles with children’s lives.

John Raven
1 month ago
1

I’ve never written a review like this before, but after what happened to our son at Franciscan Children’s, staying silent is not an option. We trusted this facility with our 12-month-old baby, a medically complex child who has been through multiple surgeries and already fights every day just to breathe. What we got in return was neglect, misinformation, and a complete lack of accountability. They changed his ventilator and tracheostomy setup as soon as he arrived without telling us or properly documenting it. Nurses were suctioning far past the safe line of 11.5 cm and even admitted they regularly go further than 12.5 cm. The tubing was never cleaned. It was filled with mucus and had mold growing inside it when we found it. We walked in multiple times to find him lying flat, gurgling and struggling to breathe, with no staff responding to the alarms. They gave him medications he did not need, inserted the wrong kind of feeding tube which caused him visible discomfort, and failed to send any important documentation when he was transferred back to Boston Children’s. Even the staff there were shocked at the condition he was in when he returned. No family should have to experience this. Franciscan made our son worse, not better, and acted like it was just another day. We are his parents. We live with the outcome of their care. You still have a choice. Do not bring your child here. Please choose a safer place for someone you love.

H
1 month ago
3

Review for the dental OR: It's a hospital. Some staff were excellent and answered all our questions, such as the two nurses helping us to and out of the OR. Some had terrible bedside manner, like the preOP anesthesiologist, about legitimate questions, such as medical chart being incorrect in the system due to the software. Heads up that they charge per every 15 minutes in recovery, and throw away any extracted teeth without any warning, if that matters to you. Also, make sure to get all financials in writing. I suppose I should have known better, but I was told a receipt would be sent out after I thought I had paid in full. It never arrived. Surprise bill for nearly an additional $600 months later due to a miscommunication by billing staff. Would try not to be a repeat patient if possible.

yam
2 months ago
2

Shoutout to the night shift worker Will, love you thank you for gifting me red popsicles. Every other worker: I hate you never want to see you again you all literally acted as if you only cared that we didn’t self harm and didn’t care for us emotionally

Emily O'Brien
4 months ago
5

I was in the CBAt unit at the fran 2 times. the first time was in July to August 2021. the second time was in November-December 2022. Both experiences were mainly positive with a few bumps in the road. Most patients there were such kind and empathetic people. Same goes for the staff, think about them often, and how much of a positive impact they had on my life. Shame i can't talk to them due to HIPPA. But thank you Franciscan's for making such a positive impact on my life

Lia Vurgaropulos
5 months ago
3

My daughter was here as apreemie learning to feed, I personally think this place is a nightmare with over run nurses too many patients to nurses ratio , only two nurses would put in the full allotted time to feed my child and give her a chance , most of them were unde-trained and seemed to be clueless on how to feed . I had one nurse rip the bandaid off my newborns cheeks which tore her skin off. The only way I got my child discharged was to stay every single day doing every single feed myself , and no one told until I was there for five days that’s there free food vouchers. I asked NUMEROUS times I did not want male cna’s while I’m not there giving my baby tubby time…. The whole staff said they would take note nothing was done, I had one female cna kiss my baby on the mouth, I scolded her for it and she tells me “ I can’t help she’s too cute”,,,, I had one nurse tell me she puts my child in the mood to eat by spinning her as fast as she can to disorient her to latch onto the bottle , I didn’t sleep for the seven days leading up to discharge because I received little to no help in feeding my child , except for when my mom or husband would come and let me nap they would take over. The need more nurses, more feed training and more consistency, and better parent listening skills, I was actually told by one staff member that my child has “lots of problems “ … the opposite is true according to her pediatrician, she’s a thriving normal baby NO PROBLEMS!! this man that said this was full of himself and I basically just stroked his ego to make discharge smoother. I think more sensitivity training would go a long way …… the few stars I gave are for Cassie the head nurse, my biggest advocate and the kindest most wonderful nurse I ever met.

Nilda Vazquez
5 months ago
5

Candace Glassford
7 months ago
5

We weren't there very long , the staff was compassionate and kind , the PT and OT were like clock work , very regular . The building is surrounded ,on the back and sides , by a wooded lot with picnic tables, beautiful statuary , paved walking paths which are handicapped accessible, a children's playground, and a lovely gazebo. We found it hard to feel like we were in the city. The peaceful surroundings(which you cannot see from the road) helped us to find times of rest from the stressful reason we were there.

Eleni Biru
8 months ago
5

I don’t have any words to explain how they are so kind all staff are so caring and kind I really appreciate the service what my daughter has done thank you again!!!

Thomas H
9 months ago
1

Extremely disrespectful staff. Had an insurance dispute and they said it was my responsibility to be educated on how their system works. Despite the hospital being in my network and me telling the receptionist my insurance policy, they set me up with the only physician that doesn’t accept my policy, then blamed me for not knowing to ask the physician. In what world would I need to know how to do your job? Absolutely terrible and would recommend seeing literally any clinic before I would come back to this place.

Eric Freeman
11 months ago
1

Had our consult in February told the doctor his plan for sedation would not be successful returned on 6/26 because they book that far out to guess what an unsuccessful appointment half a tooth with a temporary filling that is already falling out my son traumatized from the whole experience and now we have to wait another two months for an OR appointment. They truly failed my son! The phone don't get me started they never answer extremely hard to reach a person in the pedi dental clinic

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