Since the beginning of my treatment in Mercy clinic, I felt very comfortable, the staff always has a smile, they strive to make feel the patients very important, the doctors and nurses are always there for you when you need them. All the medical staff goes the extra mile f ...
About Mercy Clinic Family Medicine
Mercy Clinic Family Medicine offers comprehensive medical care for the whole family. The facility is located in Springfield, Missouri. They offer treatment for chronic and acute illnesses, sports exams, physicals and injury care including suturing and fracture management. They have a lab and x-ray services available on site. While this is not a substance use disorder (SUD) or behavioral health treatment facility, they have networked providers they can refer you to for SUD and mental health issues.
The facility accepts insurance. They offer Medicaid application assistance and offer uninsured patient discounts and financial assistance to eligible clients.
Connecting to Comprehensive SUD Treatment in Springfield, Missouri
If you or a loved one needs treatment for an addiction or mental health challenge, the doctors at the clinic can refer you to a nearby treatment center, as little as three miles away. There are multiple treatment locations in Springfield and the surrounding cities.
Springfield is known as the birthplace of Route 66, and there are plenty of museums and galleries dedicated to the road to prove it. The medical clinic is only seven miles from the Commercial Street Historic District boasting two bakeries, a chocolate factory and a family pizzeria that’s been there for over 50 years.
Customized Addiction and Mental Health Treatment
One of the nice things about their network is the number of options available to you for treatment. You’ll receive customized care based on your unique needs. There are outpatient clinics and residential treatment centers where you’ll have access to the full range of behavioral health services and SUD treatments.
Outpatient psychiatry and psychological services include medication management, counseling, and SUD treatment. Clients may have access to electroconvulsive therapy (ECT) for treatment resistant depression.
Both the inpatient and outpatient programs take a whole person approach. This holistic approach means treatment focuses on physical as well as mental and behavioral health. Patients receive nutritional care for the body and spiritual care for the mind. The treatment network is vast, and you’ll have access to the care you need.
Latest Reviews
I have a really hard time going to the doctor. When I had been at cox I d come in with an issue and for a year I heard varying responses such as I m overweight (which for clarification I was and am still about 135 lbs, 5 7 and work out), I need to eat healthier, I m depressed, and so on. As it turned out my gallbladder was failing on me. I spent a year dealing with nurses and doctors who told me I was a liar and never took me seriously until one surgeon did. I d come to my old family doctor about my throat and they recommended I see a therapist for anxiety. As it turned out I had bronchitis. It s been two years and I needed to see the doctor again on account of some issues. My doctor Addison was so nice and so helpful. She took my concerns seriously and was very thorough. The staff is nothing but nice. It was easy to make an appointment. I had blood work done and the nurses were quick, efficient, and respectful. I just wanted to say something positive. 100% recommend
Response from the owner2 months ago
Hi Saige, thanks for sharing your feedback! -Mercy's Social Media Team
I have not been happy the last few months. The last two calls were about refilling my prescriptions. I go in twice a year for check ups and still can't get my scripts filled.It seems like I'm a bother to them.
Response from the owner2 months ago
Your feedback is important to us. Please share your experience by sending an email to socialmedia@mercy.net. Provide details and your contact info, and our team will reach out to you directly.
The staff of this location is amazing. Everyone from the front desk all the way until check-out is friendly and kind. I can't believe how listened to I feel by my PA. I recommend them to everyone who needs new care or is dissatisfied with their current care.
Response from the owner2 months ago
Thanks for taking the time to share! 
Rehab Score
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7.6 / 10
Gallery
Accepted Insurance
Other Forms of Payment
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.
Employee Assistance ProgramAddiction Treatments
Levels of Care
Outpatient Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Inpatient Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
24-Hour Clinical Care At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.
Intensive Outpatient Their intermediate-level care program is designed to alleviate symptoms of mental illness, promote recovery and restore each individual's ability to function. The program can serve as an alternative to inpatient care for some patients, or as a stepdown for individuals coming from an inpatient psychiatric hospitalization. Patients receive intensive therapy each week during the day, Monday-Friday.
12-Step 12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
Aftercare Support Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).
Treatments
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Eating disorders include anorexia, bulimia, binge eating, and dysfunctional eating patterns. Many psychologists and other mental health professionals consider eating disorders to be food addictions, meaning food is being used in an addictive way (similar to drug or alcohol addiction). Certain substance abuse treatment programs will have treatment for eating disorders as one of the services offered. An eating disorder may also present as a co-occuring disorder or dual diagnosis alongside drug and alcohol addiction.
ECT is a form of treatment in which controlled electric currents are passed through the brain, sometimes causing short seizures. Treatments are done under general anesthesia. ECT appears to change brain chemistry for the better, and has been shown to provide fast and sometimes dramatic improvements in severe mental health conditions that can exist alongside addiction, including depression, bipolar disorder, psychosis, and suicidality. ECT is also often used by those who prefer it to taking medication.
Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
To improve quality of life or treat a disorder, patients may need to make changes to their diet. As needed, your doctor may recommend that you see a Mercy dietitian for medical nutrition therapy (MNT). An expertly trained dietitian will assess your nutritional status and make recommendations on how you can achieve your goals through, for example, dietary changes, nutritional counseling and the use of supplements. Under the guidance of a dietitian, you can learn lifestyle changes to improve to your diet and your health. Access to excellent medical nutrition therapy is one more way your Mercy team helps you meet your health goals, so you can get the most out of your life.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Amenities
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Private Setting -
Yoga Studio
Staff & Accreditations
Staff
Barbara Bumberry, MD
Physician
Megan Taylor Benton, PA
Clinical Assistant Professor of Nursing
Cynthia Ann Griessel, PA
Physician Assistant
Allison Tucker, NP
Registered Nurse
Accreditations
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Contact Information
(417) 820-5015 
4331 South Fremont Avenue
Springfield, MO 65804
Get Help Now - 417-289-8814
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Fact checked and written by:
Susan Bertram, BA
Edited by:
Kerry Nenn, BSW
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