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Cone Health Behavioral Health Hospital

700 Walter Reed Drive
Greensboro, NC 27403
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Moses Cone Health System - Behavioral Health Hospital NC 27403

About Cone Health Behavioral Health Hospital

This inpatient program is a pretty large facility with 80 beds. They welcome a diverse set of clients within those 80 spots. They’ll help adults and even teens and kids so you or your family can get what you need at any age. They also know how different addiction and behavioral health are for people at different ages so you’ll get real custom care.

There are a couple of important things to notice about this inpatient program though. Firstly it’s a short term hospital that’s meant to stabilize your behavioral health. The average stay is four to six days so this isn’t the same as a 30 day or 90 day rehab program. It’s not a residential program where you settle in and make it your home for a while. You would probably start at this hospital and then transfer to a residential rehab or outpatient treatment.

The second thing to keep in mind is that there isn’t any walk in care at this hospital like a psychiatric urgent care. If you’re in a crisis or want to start your treatment journey, you can call their 24/7 crisis line or you can go to the Guilford County Behavioral Health Center. They’ll direct you and get you the immediate help you need.

But with those details in mind this could be a helpful place to stabilize from an addiction crisis. It’s a great first step on the road to recovery. There are AA meetings and NA meetings on site that you can attend while you get treatment. They even have some unique treatments like pet therapy and music therapy.

Similar Rehab Centers

Fact checked and written by:
Nikki Wisher, BA
Edited by:
Peter Lee, PhD

Facility Overview

Bed icon 80
Number of Available Beds

Latest Reviews

Jordan Peek
1 week ago on Google
1
I’d give them no stars if I could. The Doctor laughed at me as I was trying to figure out my loved ones situation that was inside the facility. The staff said they don’t have people who advocate for patients. Then a social worker reached out who was kind and ended up helping and advocating for my loved one and we got her out of there.
mikey wikey
2 months ago on Google
1
genuinely terrible. i came here desperately needed help. instead of getting help the night provider disrespected me and tried to tell me that there was nothing wrong with me. ive had depression for years and i reached a point. i lied to go home the next morning just to get away from the workers. all night staff are terribly rude and literally make u feel like asking for anything is asking for too much. the people that took my blood werent nice at all and were speaking down on me literally the entire time. my friend AND i both had the same experience where we heard the workers literally talking shit about us the night we were admitted. GO ANYWHERE ELSE. this experience sent me into a relapse. you all suck
Response from the owner1 week ago
Thank you for your review. We'd like to look into the situation you have described. Could you reach out to us at 336-832-7090? We look forward to hearing from you.
Charlotte Reitzes
2 months ago on Google
1
i went here in january and may i say it was horrible, i was on the unit for minors and it was pure isolation. theres something called red and its when you cant do any group stuff except for therapy OR eat with everyone, your stuck alone being watched over. the staff was unhelpful and rude before i left one of them straight up told me i act like a brat and i have a tough guy persona. they also dont allow ANY visitors besides one parent a day dor an hour in a public room along with one 5 minute phone call a day listened on by staff and it has to be a parent or registered sibling. the food was litterally just school food in a different enviorment and i was not treated at all, they let a suicidal girl go home that was barely 13 after i reported she was going to hurt herself if released. i wasnt protected from myself and i was miserable and deppressed. i was deprived of any happiness and if not in therapy stuck inside a boring white room with NOTHING in it but my clothes a crappy shower and a bed glued to the floor with a weak pillow and thin blanket. the psychologist also invalidated my struggles (suicidal, bipolar) many times constantly asking why i am the way i am and saying i have no reason to be this way.overall the experience was horrible and if you want your kid to get better, DO NOT SEND THEM TO THOSE PLACE!!
Response from the owner1 week ago
Thank you for bringing your concerns to our attention. We would like to learn more about the situation you've described. Please contact us at 336-832-7090 so we may work with you directly. Thank you.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.1 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

Cone Health Behavioral Health Hospital works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Addiction Treatments

Levels of Care

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.

12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

There are many types of drug rehab in North Carolina. To receive treatment for addiction, you can choose from many inpatient and outpatient programs. Often, participants start with detox and work through a full continuum of care that continues with ongoing support for long-term recovery.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

mental-health iconMental Health And Substance Abuse

Programs

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

ECT is a form of treatment in which controlled electric currents are passed through the brain, sometimes causing short seizures. Treatments are done under general anesthesia. ECT appears to change brain chemistry for the better, and has been shown to provide fast and sometimes dramatic improvements in severe mental health conditions that can exist alongside addiction, including depression, bipolar disorder, psychosis, and suicidality. ECT is also often used by those who prefer it to taking medication.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Transcranial Magnetic Stimulation (TMS) is a non-invasive way of stimulating the brain in order to help with symptoms of depression. TMS uses elecromagnetic coils to deliver magnetic pulses to the brain, which can improve a patient's mood and ease depression. It's often used when other depression treatments haven't worked.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Recreational therapy in North Carolina helps you during drug and alcohol addiction recovery by engaging you in activities that support your physical and mental health. Sports, arts, and outdoor adventures give you positive experiences that help replace substance use and help you develop healthy habits and a support network.

Amenities

  • wifi iconWifi
  • private-room iconPrivate Rooms
  • home-setting iconResidential Setting

Staff & Accreditations

Staff

Mary Jo Cagle, MD

President & CEO

Michelle Adamolekun

Chief People & Culture Officer

Vi-Anne Antrum, DNP, RN

Chief Nursing Officer

Andy Barrow

CFO

Chris Cornue

Chief Strategy Officer

Valerie Leschber, MD

CMO

Anne Macner

Chief Administrative Officer

Angelo Sinopoli, MD

Executive VP

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 6504

Contact Information

Building icon

700 Walter Reed Drive
Greensboro, NC 27403

Explore Other Centers Near Greensboro

Reviews of Cone Health Behavioral Health Hospital

2.19/5 (111 reviews)
1
Staff
1
Amenities
1
Meals
1
Value
1
Cleanliness
5
24
4
11
3
3
2
4
1
74

Reviews

1
failedsons death

My son was 31 yo and was transferred to the facility from two others for evaluation and stabilization for first time psychotic episode. My son has Asperger's Syndrome on with higher spectrum. Still suffered with cognitive retention with rational decision making and sequencin ... Read More

Brendons M.
Reviewed on 11/27/2024
Staff
1
Amenities
1
Meals
1
Value
1
Cleanliness
1
2

I’m certain that Cone Health paid for the rating featured on local billboards. The hospital employs an alarming number of travel nurses. Every practice or urgent care they have acquired over the past few treats has experienced a dramatic decline in quality of care while pa ... Read More

Reviewed on 11/5/2019
3

My daughter was here for at least a month and a half, she got detox from her addiction to vicodin. I was worried so worried about her and here she got the detox, it was difficult with the staff and the programmed visits, they need to update their web page.

Reviewed on 9/5/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.1944444444444 (108 reviews)
Jordan Peek
1 week ago
1

I’d give them no stars if I could. The Doctor laughed at me as I was trying to figure out my loved ones situation that was inside the facility. The staff said they don’t have people who advocate for patients. Then a social worker reached out who was kind and ended up helping and advocating for my loved one and we got her out of there.

mikey wikey
2 months ago
1

genuinely terrible. i came here desperately needed help. instead of getting help the night provider disrespected me and tried to tell me that there was nothing wrong with me. ive had depression for years and i reached a point. i lied to go home the next morning just to get away from the workers. all night staff are terribly rude and literally make u feel like asking for anything is asking for too much. the people that took my blood werent nice at all and were speaking down on me literally the entire time. my friend AND i both had the same experience where we heard the workers literally talking shit about us the night we were admitted. GO ANYWHERE ELSE. this experience sent me into a relapse. you all suck

Response from the owner
Thank you for your review. We'd like to look into the situation you have described. Could you reach out to us at 336-832-7090? We look forward to hearing from you.
Molly Remavich
2 months ago
1

Response from the owner
We value your feedback. Please contact us at 336-832-7090 so that we may follow up with you directly. Thank you, and we hope to hear from you.
Charlotte Reitzes
2 months ago
1

i went here in january and may i say it was horrible, i was on the unit for minors and it was pure isolation. theres something called red and its when you cant do any group stuff except for therapy OR eat with everyone, your stuck alone being watched over. the staff was unhelpful and rude before i left one of them straight up told me i act like a brat and i have a tough guy persona. they also dont allow ANY visitors besides one parent a day dor an hour in a public room along with one 5 minute phone call a day listened on by staff and it has to be a parent or registered sibling. the food was litterally just school food in a different enviorment and i was not treated at all, they let a suicidal girl go home that was barely 13 after i reported she was going to hurt herself if released. i wasnt protected from myself and i was miserable and deppressed. i was deprived of any happiness and if not in therapy stuck inside a boring white room with NOTHING in it but my clothes a crappy shower and a bed glued to the floor with a weak pillow and thin blanket. the psychologist also invalidated my struggles (suicidal, bipolar) many times constantly asking why i am the way i am and saying i have no reason to be this way.overall the experience was horrible and if you want your kid to get better, DO NOT SEND THEM TO THOSE PLACE!!

Response from the owner
Thank you for bringing your concerns to our attention. We would like to learn more about the situation you've described. Please contact us at 336-832-7090 so we may work with you directly. Thank you.
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