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Navos

2600 SW Holden Street Seattle, WA 98126
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About Navos

The inpatient program provides a safe and secure environment that offers culturally sensitive services and personalized treatment plans. Individual therapy and group therapy are commonly provided at this stage of care. Additionally, clients have access to outreach services, prevention services, assessments, and intervention services. The goal of the program is to assist individuals in stabilizing and receiving the care they need so they can eventually transition to an outpatient level of care.

Navos – Inpatient encourages people to receive ongoing support upon completion of the inpatient program. This is most commonly done through ongoing counseling services, connection to community resources, participation in self-help groups, and through peer support services.

Navos – Inpatient can be contacted to discuss their programming in more detail. If you are interested in using insurance to cover treatment of any kind, you should contact your insurance provider because out of network benefits may vary from plan to plan. Coverage may be available through providers such as Aetna, Cigna, Wellmark, Humana, ComPsych, Blue Cross Blue Shield, TRICARE, and others.

Facility Overview

Bed icon 70
Number of Available Beds

Latest Reviews

Everton B
3 months ago on Google
1
We had a family member who was transferred here from the ER and it took three week's to hear from the social worker until we went there in person and asked for him. You would think that it would be common sense that he would contact the next of kin following the patient that was received, protocols, and next moving steps. His excuse was, he saw our 20+ missed calls and voicemails, and hasn t had time to call us back. He should be ashamed of himself and resign. And this place should be investigated, DO NOT SEND YOUR LOVED ONES HERE!
Sadie Schnitzler
3 months ago on Google
5
I felt heard, supported & ultimately advocated for when insurance was a nightmare.
Brittany Meredith
4 months ago on Google
3
My medical declined while I was a patient there. Not due to them but the place is a toilet
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.1 / 10

Accepted Insurance

Navos works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
24-hour icon24-Hour Clinical Care
24-hour clinical care in Washington includes a team of medical professionals who are on-site 24/7 to provide the care you need. Medical staff can provide medications and other physical treatment to help you safely navigate withdrawal. Counselors offer mental and emotional support. Other specialists who offer additional resources may include nutritionists, family therapists, and case managers.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
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Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

When your body is properly nourished, healing is much faster. That's why nutrition therapy is an important part of drug rehab in Washington. It helps you learn how to take care of your body so you can heal both mentally and physically from addiction.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Amenities

  • home-setting iconResidential Setting

Staff & Accreditations

Staff

Tim Holmes

Senior VP, Chief Executive East Pierce, West Pierce, Capital Pacific Regions; Interim President, Good Samaritan Hospital; President of Behavioral Health Network, MultiCare Health System

Samantha Clark

AVP Strategy Business Dev, MultiCare Behavioral Health Network

Laurel Kelso, LICSW

Director of Navos Hospital Operations

Jeffrey Eisen, , MD, MBA

Acting Deputy President, Chief Medical Officer, & COO, MultiCare Behavioral Health Network

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (206) 933-7000
Building icon

2600 SW Holden Street
Seattle, WA 98126

Fact checked and written by:
Courtney Myers, MS
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Seattle

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Reviews of Navos

2.45/5 (50 reviews)
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Reviews

5

Navos has always been my favorite hospital to ask for help, the staff of this place is really nice have a great heart, they did everything possible to make me feel better, it was a great experience, and I would recommend it to anyone who is having psychiatric problems, they ... Read More

Reviewed on 2/18/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.4 (49 reviews)
Theresa Alamillo
1 week ago
1

cant even give half a star , nobody ever reached out to me when my daughter was patient there . i had to call and never got call back . finally after a month there a brand new very uneducated social worker called me , she had very poor communication skills for allegedly being a social worker. i was then advised she would be released to a shelter . The shelter was not advised and did not have room for her so basically released my daughters from their care to the street nowhere to go and is mental crisis issues. DO NOT TRUST YOUR LOVES ONES IN THIS FACITLY

Everton B
3 months ago
1

We had a family member who was transferred here from the ER and it took three week's to hear from the social worker until we went there in person and asked for him. You would think that it would be common sense that he would contact the next of kin following the patient that was received, protocols, and next moving steps. His excuse was, he saw our 20+ missed calls and voicemails, and ‘hasn’t had time’ to call us back. He should be ashamed of himself and resign. And this place should be investigated, DO NOT SEND YOUR LOVED ONES HERE!

Yanks
3 months ago
1

Sadie Schnitzler
3 months ago
5

I felt heard, supported & ultimately advocated for when insurance was a nightmare.

Brittany Meredith
4 months ago
3

My medical declined while I was a patient there. Not due to them but the place is a toilet

Brian Dent
6 months ago
1

I was talking to my ss or lawyer and they were telling me other patients reason for being there like for example their was another Brian there that tried to commit suicide by cops cause his father died. So your information isn’t safe here

js0 (Jay)
7 months ago
1

Zachery Wendling
7 months ago
1

Terrible place and disgusting food and doctors and staff. Place needs a serious investigation by a grand jury or possibly an audit. They kept me for three months. If you value your health and well being don’t go here. Don’t send your family here if you love them.

Harley Taylor
9 months ago
1

My stay at Navos inpatient care in Seattle was deeply distressing and has left me emotionally scarred. From the moment I arrived, I was met with an environment that was unhealthy, unsanitary, and lacking in basic care. The food was inedible—disgusting and unhealthy to the point where I was starving during my stay. The kitchen did not appear clean, and the water I received looked dirty. Multiple times when I asked for water, staff complained, telling me to come back later. The facility itself was filthy—there were bugs in the showers, which were cold, dirty, and barely usable. I was denied basic comforts, such as a pillow. Despite being polite, I was often met with disdain and made to feel like I was insane. I also faced neglect when it came to my medical care. I arrived with a painful UTI, but despite asking my primary care doctor for help multiple times, it took days for someone to follow up. The psychiatric care I received was just as poor—the psychiatrist gave me an extreme dosage of medication, 10 times what two outpatient psychiatrists later said they would have prescribed. This led to severe akathisia, dizziness, and discomfort. When I nearly passed out from dizziness and laid on the ground, not a single staff member stopped to help. The level of communication was abysmal, with doctors and nurses rarely explaining treatment plans or offering any meaningful support. There were long periods where I was left feeling isolated, with no understanding of what was happening or when I would be able to speak with someone about my condition. I was left bored, lonely, and isolated for most of my stay. The only activities were group therapy and TV in the cafeteria, neither of which were stimulating or helpful. The lack of meaningful support left me feeling neglected and alone, with little relief from the mental health issues I was there to address. Navos failed to provide the basic standard of humane care. I felt neglected, mistreated, and left in a worse state than when I arrived. It has taken months to recover from the trauma of my stay, and I would not recommend this facility to anyone seeking compassionate mental health care.

Lisa Grasser
10 months ago
4

I come here with my son Tommy and we visit watch movies and other activities with my brother and his Uncle Ronnie Dean Grasser. We like to support him because we love him

Ela G
10 months ago
1

I am reaching out regarding my constant request to have my son transferred to a healthy environment Enabling him to leave the distressing experiences my son, K, has been facing at Navos Inpatient Treatment Facility. K has reported several incidents of violence and intimidation. He has endured people screaming at and around him, witnessed physical altercations, and has even had a man threaten him in a combative stance. These events have left him feeling unsafe, and despite reporting them to the staff, he feels nothing is being done to address his concerns. This constant exposure to violence is severely damaging his sense of security and trust in the treatment facility. Additionally, he has been experiencing hunger pains due to dietary restrictions that were communicated to the facility upon his admission. He cannot consume cheese or milk, yet the meals provided often include these items or require milk, such as breakfast cereal. While he has snacks, they are only available at certain times, leaving him hungry when he cannot eat the provided meals or the meals are too small to alleviate his hunger. He has also reported not receiving dinner on several occasions and has had to wait for hours to get water, even after multiple requests. This neglect is exacerbating his physical and emotional distress, contributing to his deteriorating health. Visitation issues have further compounded our concerns. My mother and I have been visiting him almost daily, but the half-hour visits are insufficient. We have tried to schedule back-to-back visits, given our over an hour commute, but have faced obstacles. On one occasion, we were forced to return for a 4 pm visit despite a 2:30 pm slot being available. Now, we are being told he can only have one half-hour visit per day, but even after asking we have not been shown this policy in writing. Today when we came at 1:55 for our 30 minute visit, they had us waiting outside for 10 minutes into our 30 visit. Then 2:30 told us that we had to leave so another family could visit a patient. We never saw anyone else go in after us. The limitations to my sons support system are causing him severe distress and isolation. My son, who has been diagnosed with PTSD, has reported the staff to be " nice" but he is suffering immensely due to the lack of care and compassion in the policies at the facility. He has reported breathing issues and a significant mental decline since his admission, and he now needs assistance to make phone calls. Every call brings new reports of distressing incidents or leaves him barely able to speak due to his deteriorating mental state.Today he reported a man screaming and banging his head against the wall in front of him. And another man lying in the floor in the center of the hall blocking his path. His PTSD symptoms are intensifying in this hostile environment, where he feels constantly threatened and unsupported. My son was eagerly anticipating his court appearance on Monday, July 22, to discuss his treatment plan and request a transfer to Overlake, where he can receive the appropriate care. However, the court date was postponed to the 29th without his genuine consent. He is terrified of his current environment and the erratic behavior of other patients. The delay in his court date prolongs his suffering and places him at greater risk of further psychological harm. My son urgently needs to be transferred to a facility conducive to his mental and emotional well-being. He cannot wait until the 29th. Every moment he remains at Navos, he is at risk of further trauma.m Thank you for your prompt attention to addressing this matter.

Tiger Song
1 year ago
3

There's nothing wrong with the staff as the reviews say, but there is something I would want to share, and that is, the patients could be dangerous... As long as you're not ostentatious like my friend who got knocked out cold by another patient for no apparent reason. That being said, my friend was always singing Eazy-E, and high-fiving everyone, so he probably made himself a good target. He came back to the hospital a week later, completely unable to speak coherently, and I think there was permanent brain damage. That very well could've been me, had I been loud and obnoxious as he was.

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