I can tell you I wasn't a very good patient to be honest but the staff at Ozarks did everything they could to help me out, great people doing a great job to help people in need.
About Betty & Bobby Allison Ozarks Counseling Center
Betty and Bobby Allison Ozarks Counseling Center has a history of supporting people facing challenges in their lives and mental health, including substance abuse, spanning over 60 years. Located in Springfield, Missouri, they use a goal oriented approach to identifying behavioral changes you want to make and they have outpatient treatment to help you turn your plans into action. The facility sits at the edge of Jenny Lincoln Park.
Extended Support for LGBTQ+ Folks
The challenges LGBTQ+ individuals face are only compounded by substance use disorder. Even once you’re in a program, you may feel like you need additional support.
This center oversees a free support group for LGBTQ+ people that can be used alongside their counseling services. Adults attend this group to share their struggles and successes, build supportive relationships with one another, and develop new coping skills. It’s a way to get a little extra help and fill that social need in recovery.
Making Treatment Affordable
This location understands that many of the people who need help the most don’t have the financial resources or insurance needed to cover costs. That’s why they have a sliding fee scale that can reduce the cost of each session to as low as $10 and they don’t turn away clients for an inability to pay. But any discount is a blessing if it puts care within reach.
They accept some private insurance as well as Medicaid.
Latest Reviews
All the staff are always so nice and helpful, regardless if it is over the phone or in person. I have been working with them for just shy of a year and have always had a positive experience. I recommend them to everyone I know that asks about counseling services. When I started back in therapy I was extremely nervous since I have had less than helpful experiences in the past. In the waiting room you feel more like home than at a doctor's office which helped so much with my anxiety about it! My therapist has been so patient and understanding with me and I can honestly say it's the best experience I have had. If you or anyone you know is needed some extra help with anything big or small in their life definitely check out OCC!
I am nothing but enormously pleased with the quality and professionalism of the therapists I ve encountered for my two daughters here. Staff and counselors alike have been extremely helpful, and I have seen profound improvements in my daughters mental health. To those individuals who are earnestly and sincerely seeking therapy, I don t skip a beat in recommending the services of the counselors at OCC.
If you are looking for a quiet place to have your trauma overlooked and downplayed. This is the place to go.I have seen 2 different people, both extremely unqualified, to help aide with people labeled as having severe trauma .Please find a real therapist.
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6.8 / 10
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Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Addiction Treatments
Levels of Care
Outpatient Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Medically Assisted Detox Medical detox is the process of ridding the body of addictive substances under the supervision of licensed medical professionals. An expert medical team, which may include physicians, nurses, clinical staff, and therapists, will monitor your vitals, help maximize your comfort and safety, and provide medication if necessary to help mitigate the symptoms of withdrawal. The length of the process varies depending on your needs.
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
Drug rehab in Missouri usually involves several phases: detox, rehab, and aftercare. The rehab phase may include a combination of inpatient and outpatient treatments, as the individual moves through a continuum of care on their recovery journey.
A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Clinical Services
Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Staff
Andrea Bishop, MBA, MS, LPC
Executive Director & Clinical Director
Jackie King, MA
Chief Administrative Officer
Clarissa French
Billing & Marketing Specialist
Erin Bachus, MS, PLPC
EMDR Counselor
Jennifer Byrd, MS, PLPC
EMDR Counselor
Heather Stephens-Cantu, MS, LPC
EMDR Counselor
Angel Downey, MSW, LMSW
EMDR Counselor
Charlie Dry, MSW
EMDR Counselor
Contact Information
(417) 869-9011 
614 South Avenue
Springfield, MO 65806
Get Help Now - 417-289-8814
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Edited by:
Nikki Wisher, BA
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