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Compass Health Network – Jefferson City

227 Metro Drive Jefferson City, MO 65109
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Compass Health Network - Jefferson City MO 65109

About Compass Health Network – Jefferson City

The Jefferson City – Metro clinic in Jefferson City, Missouri provides evidence-based counseling and psychiatry for all ages alongside outpatient substance use recovery for adults and adolescents.

They’re well equipped to tackle substance use with co-occurring mental health issues as well. They’re one of several facilities operated by the Compass Health Network across Missouri.

This integrated care network supports the wellbeing of Missourians through accessible behavioral health, medical and dental services. They accept Medicaid or Managed Care Medicaid, Medicare & Medicare Advantage plans and several commercial insurance plans. Financial aid is available for eligible patients. They also offer an income-based sliding fee scale discount for the uninsured or underinsured, ensuring no one is denied care due to inability to pay.

Integrated Care for Whole-Person Recovery

Adults and adolescents struggling with substance use issues or co-occurring disorders can benefit from an integrated care approach that fosters holistic recovery. The clinic provides assessment, personalized treatment planning and therapy in group and individual formats.

This equips clients with practical coping & relapse prevention tools. Clients participate in education classes as well to learn about the disease of addiction, relapse warning signs and stages of recovery. The program incorporates family and codependent counseling and peer support.

Medication-assisted treatment (MAT) is delivered by an expert psychiatrist grounded in this evidence-based technique when medically appropriate to support lasting healing. MAT uses FDA-approved meds to curb cravings and minimize withdrawal symptoms.

Their psychiatric experts may also offer medication management & monitoring as part of an integrated care approach for clients with co-occurring disorders. Clients may be linked to community services that address social needs like housing, employment and transportation as they move forward. This helps them maintain stability and stay on track.

Facility Overview

Bed icon 54
Number of Available Beds

Latest Reviews

leigh james
3 months ago on Google
1
Is this a joke?? Am i being punked? f you were not already stressed, this place is sure to get you there.
Jennifer Deyoe-King
4 months ago on Google
2
Compass Health is terrible. No one gets better by using their services. Their customer service is the worst. I was literally accused of lying on the phone today. Their psychiatry department is terrible!!! The only good thing I have seen come out of Compass is the caseworker my child uses, and I m pretty sure she doesn t like working for them.
Shawniqua Chism
5 months ago on Google
1
If I could give zero stars I would!! This place is an absolute headache. They play mind games with you and always have you waiting for appt. Sarah Schafer has a bad attitude. I've been thru several case workers because they have high turnover rate. I told them I was seeking disability and they failed to communicate and refused to fill out paper work regarding my disability. They just want to put you on medicine and collect a check. These people are not credible and they as a whole have failed their clients. What are y'all here for !?!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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5.4 / 10

Location

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Missouri usually involves several phases: detox, rehab, and aftercare. The rehab phase may include a combination of inpatient and outpatient treatments, as the individual moves through a continuum of care on their recovery journey.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • private iconPrivate Setting

Staff

Tim Swinfard

President & CEO

Al Greimann

Executive VP & President/CEO

Gloria Miller

Executive VP & Chief Behavioral Health Officer

Alan Stevens

Executive VP & COO

Contact Information

Phone icon (573) 634-3000
Building icon

227 Metro Drive
Jefferson City, MO 65109

Fact checked and written by:
Chika Uchendu
Edited by:
Courtney Myers, MS

Rehab in Cities Near Jefferson City

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Reviews of Compass Health Network – Jefferson City

1.96/5 (51 reviews)
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Reviews

1

This establishment needs to be shut down. Had to reschedule 3 times in a row after sitting around waiting. I legit needed help and this place is not the place to go. I am actually mad that I have to continuously sit here in mental pain because Pathways cant keep their game t ... Read More

Reviewed on 8/20/2019
1

Whenever I go for my appointment I have to wait more than an hour, and sometimes to only let me know they wouldn't have time to see me! Staff members should be working in a prison, they are so rude. Phone is always on hold every time I call

Reviewed on 2/8/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

Laura B Hammons
1 month ago
1

The worst. I had a heart attack in 2020 at the age of 41 after a terrifying encounter with 6 police in Salem Mo. I then had a cardiac induced psychosis and needed help desperately. So I ask a church in Salem Mo to help me and Compass Liason Is called and all hell breaks loose on me and my kids. I wasn't hospitalized for a heart attack; I was 96'd and diagnosed with generalized anxiety disorder and fear of police. I'm trying to figure out a way to sue Compass. They destroy families and hurt good moms and have hurt my kids. No stars. I have broken heart syndrome I don't need psych help. I need medical help and help with getting away from my abuser, my husband. I hate this company with all of my heart. They traffic kids

Tyrese Thomas-Davis
1 month ago
1

I had an incident with my family this morning, and I had to call the crisis line. The gal on the phone transferred me to the crisis center only to be asked if I'm safe. Then after explaining my situation they said someone will reach out. This was 6 hours ago. I'm afraid anyone who's having a crisis and on the verge should never contact the crisis line while they have no consideration for those who call in

Theresa Record
1 month ago
1

Please read the reviews, they are accurate. I have yet to get help from here the way I need it. I have been trying for a couple of months now. First I requested a female at my intake, I went to the front to schedule and the receptionist says, "I can get you scheduled with...him". Wait, what!? I asked for a female. Then they scheduled me with a female that was going on maternity leave in two weeks. Then tell me they have no one to help me. They say, you can do teletherapy. But they set me up with someone that wasn't helping me, she was still a student and wanted to study me. The front desk just left me hanging out front and passed my appointment time to set me up in a room to do my initial telehealth appointment. There's three bad workers out front that shouldn't be helping people with mental health issues and only one that seems to care, she's older. They get me scheduled with someone finally, but I have to accept a male therapist. On the day of my first appointment, they called me at 6:50 am, 10 minutes before they open, to schedule me more appointments. Why are they calling before they open and why can't they wait until I get there today to schedule my next appointments!!!??? They will make sure you go backwards mentally.

Rebecca Keen
2 months ago
1

Compass is great, but the Jeff City office is absolutely incompetent. In the 5 times Ive been here, twice they forgot my appointment, once when I was sitting in the lobby for an hour and a half and they forgot about me. Both times it was after 4pm and I ended up having to take time off work to gobtobthe crisis center bcs I was out of meds. Doctors leave by 4pm so dont expect an rx on the same day, even if you show up and do your part. They dont care. Jack at the front desk sat here and watched me wait over 90 mins and never once bothered to check on me.

leigh james
4 months ago
1

Is this a joke?? Am i being punked? ĺf you were not already stressed, this place is sure to get you there.

Jennifer Deyoe-King
4 months ago
2

Compass Health is terrible. No one gets better by using their services. Their customer service is the worst. I was literally accused of lying on the phone today. Their psychiatry department is terrible!!! The only good thing I have seen come out of Compass is the caseworker my child uses, and I’m pretty sure she doesn’t like working for them.

Shawniqua Chism
5 months ago
1

If I could give zero stars I would!! This place is an absolute headache. They play mind games with you and always have you waiting for appt. Sarah Schafer has a bad attitude. I've been thru several case workers because they have high turnover rate. I told them I was seeking disability and they failed to communicate and refused to fill out paper work regarding my disability. They just want to put you on medicine and collect a check. These people are not credible and they as a whole have failed their clients. What are y'all here for !?!

Hannah Jansson
5 months ago
2

When I say “my least favorite place” everyone knows this is where I’m talking about :/ The staff is slow and on occasion unkind, the building itself gives me anxiety. Who on earth paints a mental health center PUKE GREEN?? It smells terrible and the atmosphere is awful. The only good this is Dr. Crider. She’s helped me so much. She’s a big reason I’m still alive. If you’re looking for a good psychiatrist SHE IS IT. She’s fantastic. If you’re trying to find a place for therapy and can afford something not government funded, I would recommend NOT here. (I like 2 of the front desk girls tho)

CeCe Withers
7 months ago
1

I was going to follow up with this place but my gut is telling me not to.

Quatavius cole
8 months ago
1

Don't work with these people honestly this place needs 0 stars they don't help people they just gossip about u and talk behind your back I'd u need mental help don't come to this try better health much better then this place

Douglas Robertson
11 months ago
1

My father started beating me at age 9. Verbal abuse that was actually worse than the physical. I am 55 years old, gay, bipolar, borderline personality disorder, ptsd, and a bunch of other lesser psychological issues. I struggle daily. Nothing is easy. Dealing with my disorders is the absolute worst. I struggle, fail, succeed, fail again, struggle some more, etc. While I like my doctor, his nurse Sara is the absolute worst. Call-backs are impossible, accusatory behavior, suspicion, and the neverending impression that I am a burden. Apparently I'm a burden on everyone. Such a great life. Avoid this place at all cost. They do not care...in the slightest. And take my advice...call an attorney.

Alicia
1 year ago
1

Is this even the same place anymore? Front staff a joke, nurses act like they are building a house when to do a easy job. Most Dr's there don't even care or listen an I love how we are all drug seeking!! Bahaha they make certain medicines for certain reasons use them. I'm finally going to a sleep doctor an she has helped me with my ptsd an stuff more than this place

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