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PHMC Care Clinic

1200 Callowhill St Philadelphia, PA 19123
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About PHMC Care Clinic

As the birthplace of the U.S., Philadelphia, Pennsylvania is known for its rich history and culture. It’s also home to PHMC Care Clinic. Established in 1992, this nonprofit provides specialized primary and behavioral health care to several North Philadelphia communities. You can access medication assisted treatment (MAT), support services and treatment referrals to start your recovery journey. One of the best parts is that their services are available to anyone regardless of your ability to pay.

Their Joint Commission accredited clinic provides MAT to help you overcome withdrawal symptoms and cravings that can hinder recovery. They also offer peer counseling, case management, and peer support for specific populations. Along with these proven approaches they can link you to several levels of care to fit your unique needs including residential rehab, partial hospitalization programs and standard outpatient treatment.

What stands out most to me is their dedication to serving communities with significant treatment barriers. Their diverse team of experts works to address health disparities and create a space where you feel welcomed and accepted. They highlight this by providing easily accessible, culturally competent care.

You can access bilingual services to feel fully understood during your recovery journey. Additionally they accept walk ins and provide same day appointments so you can find the help you seek as soon as possible. They’re also easy to get to by subway or bus reducing any transportation barriers.

Another amazing feature is their primary and social services. You’ll benefit from assistance with securing support for essential life aspects. They provide healthcare, HIV and Hepatitis C services, food bank vouchers, health and nutrition counseling, employment training referrals, housing assistance, legal support and much more. With these services you can enhance your overall wellbeing and create a solid platform for sustained recovery.

Latest Reviews

Arthur Carmichael
4 months ago on Google
5
Everybody was super helpful, patient and nice
Prim
8 months ago on Google
1
The staff is nice but it seems like the doctors don't care about the patients. I asked for physical therapy and the doctor laughed at me and said I was young and didn't need it. This was months ago and I'm still in so much pain, made me lose trust in doctors in general
Arley Barroso
1 year ago on Google
5
I've been going to PHMC Care Clinic for my primary care needs and it's been a five-star experience. The staff are incredibly attentive and always willing to help. Having a pharmacy on-site is super convenient. Honestly, the quality of care here is top-notch. Highly recommend for anyone seeking reliable and compassionate healthcare.
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7 / 10

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Inpatient rehab provides clients with an opportunity to focus solely on their sobriety away from the stressors of the home and workplace. Clients receive housing, food, and intensive clinical supervision. They also typically engage in multiple addiction counseling sessions each week, including daily individual, group, and/or family sessions. Most programs also prioritize recovery-focused life skills training, including courses in relapse prevention. Many facilities offer evidence-based holistic therapies, such as yoga and meditation.
partial-hospitalization iconPartial Hospitalization Program
With a partial hospitalization program (PHP), you can participate in intensive rehabilitation treatment with the ability to return home at the end of the day. For a weekly minimum of 20 hours, a partial hospitalization program can take place up to 5 days a week for an average of 90 days. During PHP treatment, you can receive relapse prevention strategies, medication management, individual and group therapy, and other behavioral therapy interventions.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Pennsylvania is devoted to the treatment of addiction. Levels of care, treatment methods, and settings differ, but the aim of each program is to end drug dependency and empower participants to achieve long-term recovery.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Amenities

  • home-setting iconResidential Setting

Staff & Accreditations

Staff

Michael Pearson

President & CEO

Bob Block

CFO

Celeste Collins

Chief People & Inclusion Officer

Patty Griffin

Chief Communications Officer

Christina Hayden

Chief Growth Officer

Mike McCain

CIO

Sara Molina-Robinson

Chief Program Officer

Jill Schulson

Chief Legal Officer

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Building icon

1200 Callowhill St
Philadelphia PA, 19123

Fact checked and written by:
Mariah Bourne, M.A.
Edited by:
Courtney Myers, MS

Rehab in Cities Near Philadelphia

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Reviews of PHMC Care Clinic

3.3/5 (37 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.3 (37 reviews)
Arthur Carmichael
5 months ago
5

Everybody was super helpful, patient and nice

Prim
9 months ago
1

The staff is nice but it seems like the doctors don't care about the patients. I asked for physical therapy and the doctor laughed at me and said I was young and didn't need it. This was months ago and I'm still in so much pain, made me lose trust in doctors in general

Arley Barroso
1 year ago
5

I've been going to PHMC Care Clinic for my primary care needs and it's been a five-star experience. The staff are incredibly attentive and always willing to help. Having a pharmacy on-site is super convenient. Honestly, the quality of care here is top-notch. Highly recommend for anyone seeking reliable and compassionate healthcare.

Jnice
1 year ago
1

I have been going to PHMC since 2018.The doctors treated me good & were understanding willing to help. I do dislike that there's a new doctor every year. Also they have a new system and it seems that they don't have all my records anymore. Since 2018 my doctors have been signing my FMLA papers, prescribed me anxiety & depression medication & have help me start seeing a therapist. This year I went to have my FMLA papers signed & I had to see a new nurse practitioner named Tiffany Turner. I have never met a more angry, self centered, conceited person in this field. She told me "I'm not signing this for you, I don't know you." "You know how many people want me to sign this to get out of work" With my anxiety issues, I just started to cry bc of the way she talked to me & bc I really need these papers for work because I have panic attacks & depression. At the end she said she would sign it but that I should see a psych a therapist & I agreed. Because OHS at work is so specific about how to sign the papers. I gave her a blank one and one pre-filled as filled out by my last 2 doctors in the last 2 years & she agreed to sign them the same & would submit next week. She never submitted the papers the following week, I had nurse Tammy remind her & nothing. I had to miss a day of work & request the medical director Anita to let her know what was going on. Anita had Tiffany Turner fill out the papers but Tiffany decided to minimize my FMLA from 1 year to 6 months and from me being able to take time for my axiety attacks once a day to just 2 hours a month. I can only assume she agreed at first but did this to me because I went to the medical director because she was procrastinating. I literally have proof of the papers the doctors signed for the past 5 years & she decided to minimize my time bc she doesn't know me. Its not my fault that doctors are constantly rotating there. I've followed everything the doctors told me to do. She didn't look at my records prior to the appt to be prepared. After all that page 3 was missing and I had to make another appt with Tiffany, this time virtual. In between that time I had bad anxiety attacks, couldn't sleep, would shake, my eye would twitch because she took away the time I needed from work when I go through those issues & being irresponsible filling out my current FMLA & time was running out. At the virtual appt, I cried bc of what Tiffany was putting me through, told her my issues & that I'm missing page 3. She seem to not have a care about my issues or feelings. She told me that she didn't want to sign the papers bc she doesn't want to lose her licence & because she doesn't know me. That she can tell I have issues by the way I sound. She also told be the the medication Deluxetine that PHMC has been prescribing me was not for anxiety and that they never started that medication there. Deluxetine is also for anxiety and my therapist told me it was best for me. Also the medical director looked into the old system and found that that medication started being prescribed there. The medical director has been assisting me with communication but has done nothing to correct the behavior & mistakes of Tiffany. Finally when Tiffany submitted page 3 to OHS and gave me a copy after a month. She wrote unnecessary, unprofessional info & even lied on the papers. She wrote "patient presents complaints about cronic conditions. She has no supporting special visits and medication that conform her issues. She took it upon herself to fill out form in places that were for the provider. Patient is pushy and persistent to fill out form to her satisfaction. I will not fill this form out for her ever again." Since the medical director is not doing anything about this behavior, I'm going to call the Attorney General to make a complaint & their HR Dept & anything else I can do to make sure Tiffany Turner doesn't treat anyone like this ever again. I made a 2nd appt with another Dr Roberta Powell and even if I had my diagnosis from my therapist released she denied also signing the papers also bc she didn't know me.

Renn Renn
1 year ago
4

Some communication issues, but overall pleased. Was able to see a podiatrist on site and get an injection for tendonitis in my toe. My go to for referral appointments.

Wanda Torres
2 years ago
2

William Mccaughey
2 years ago
1

If you are reading this I'm letting you know that the FDA has been contacted about this medical center is giving out to many norcodics

Sean Walsh
2 years ago
1

Would give 0 stars. They don't send you results or follow-up, they expect you to call. I asked for my blood results and they said we don't send them out but you're good. LMAO. additonally, they use weird codes that your insurance won't recognize, so you will pay a lot out of pocket.

Delon Lewis
2 years ago
1

My daughter has only been going here for a short time but they don't ever answer the phone, I called the nurse line for a script renewal and its been a month and I haven't heard anything yet and it's hard as ever to get appointments.

Quality Nursing Is My First Priority
2 years ago
1

This clinic is unprofessional in the manner telephone service. I give this clinic no stars for a multitude of reasons, of which I'd need a notebook to list them all. I only gave it one because you cannot post without clicking at least one. You can NEVER get a live person on the the phone; which makes it extremely difficult to maintain continuity of care for patients. A patient can be seen in the office and a week later the pharmacy is telling you that they don't have refills on the prescription; only to find that the medications were never refilled to begin with. You can call 100 times a day, press every option available, and no one picks up on any of the extensions. Furthermore, you leave a message and the call does not get returned for 1-2 days, by which time you may not remember why you called in the first place. Moral of this review: MAKE IT MAKE SENSE! Hire more staff and answer the darn phones!

Sierra James
2 years ago
1

The treatment is terrible, especially if you're a young POC

Margaux Mazur
3 years ago
2

The person who took my information for a booster shot was rude and hung up on me. Maybe train your staff better.

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