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Pioneer Health Resources

545 North Benjamin Lane, Suite 185 Boise, ID 83704
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About Pioneer Health Resources

Pioneer Health Resources, located in Boise, Idaho is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment.

Specialty rehab programs at Pioneer Health Resources include age-appropriate treatment for teens addressing adolescent-specific issues and age-sensitive addiction treatment considering health and life-stage issues of older adults.

Latest Reviews

angelica woods
3 months ago on Google
5
They have the beat services and I would highly recommend them.
P
11 months ago on Google
1
Pay attention to the pattern of the previous 1 star reviews from customers (not paid employees), med mgmt. In fact if you try to speak up they actually encourage you to leave!!!!! Not the for mental health INDUSTRY, or any other industry keeps customers. Notice the lack of the word "patient ". This place is a prime example of a "for profit industry ', not health care.
Valerie Batlle
2 years ago on Google
5
Helped me out tremendously when I was going through a mental health crisis.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.3 / 10

Accepted Insurance

Pioneer Health Resources works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff

Steve Wigginton

CEO

Ron Rosenberger

CFO

Breeann Hoerning

COO

Whitney McChane

Chief Marketing Officer

Michelle Engel

Chief People Officer

Amy Grazer

Senior VP, Business Transformation

Cindy Greer

Counseling and Therapy

Andy Kitzmiller

Value-Based Programs

Contact Information

Phone icon (208) 322-1026
Building icon

545 North Benjamin Lane
Suite 185
Boise, ID 83704

Rehab in Cities Near Boise

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Reviews of Pioneer Health Resources

3.47/5 (37 reviews)
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Reviews

1

The administrative staff is very nice, but the medical staff is disorganized, they don't help at all, they don't know how to do their work, they should be trained and not be playing with the health of the people.

Reviewed on 3/13/2019
5

They have very friendly people to work with and I love the feeling of the place.very inviting atmosphere.

Reviewed on 12/20/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.5 (35 reviews)
angelica woods
3 months ago
5

They have the beat services and I would highly recommend them.

P
11 months ago
1

Pay attention to the pattern of the previous 1 star reviews from customers (not paid employees), med mgmt. In fact if you try to speak up they actually encourage you to leave!!!!! Not the for mental health INDUSTRY, or any other industry keeps customers. Notice the lack of the word "patient ". This place is a prime example of a "for profit industry ', not health care.

Rick Sydnor
1 year ago
1

Adrian Berry
2 years ago
5

Valerie Batlle
2 years ago
5

Helped me out tremendously when I was going through a mental health crisis.

Cecilia Drechsel-Luck
2 years ago
5

Pathways of Idaho in Boise has a wonderful team who works to support those who want to be successful in life and progress with their mental health journey. Lots of wonderful people and good resources!

Richard Ayllon
2 years ago
5

I am pleased and proud to be part of the Pathways Family, always!

Travis Elmore
2 years ago
5

I was with Pathways for 9.5 years and had an excellent experience with providers, therapists, management and personnel at all levels. Very professional and ethical. Many have been there for years because they love what they do and it shows!!

KC Hunt
2 years ago
5

Pathways changed my life!

Faizi Fam
2 years ago
5

This company has the best team, amazing providers and great client care.

Dan Eberhardt
2 years ago
5

Great service and care. This team truly cares about their clients.

Alexandra LaFollette
3 years ago
1

I liked the clinic at first but this is probably because I really only needed a diagnosis to help get accommodations for college due to what was diagnosed as PTSD amd havent really needed them since. That process went smooth enough but I have been having increasingly severe insomnia that has not gone away or gotten better for the past 3 months. During this time I have made many phone calls and left several messages to get set up with some sort of medication management to help me sleep. it's now been three days without any sleep. I am in need of help with my mental health and my mental health care provider has made no attempt to reach out and call me back after repeated attempts of trying to get relief for my symptoms. I am now likely going to have to go to another clinic and do what I did all over again just to get some help. It's ridiculous, I feel like mental health care providers should be more attentive because it's harder help to get! I guess I will be looking for another provider so that I can get some actual help!

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