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Renfrew Center of North Carolina

6633 Fairview Road Charlotte, NC 28210
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Renfrew Center of North Carolina NC 28210

About Renfrew Center of North Carolina

The Renfrew Center of North Carolina in Charlotte, North Carolina, is an outpatient facility that treats clients with a primary diagnosis of an eating disorder, including bulimia, anorexia, and binge eating. They also treat clients with co-occurring disorders such as trauma, substance use, and body image issues. The center welcomes adolescent girls and women, nonbinary, and transgender individuals. The facility accepts most major insurance plans. Staff will work with your insurance carrier to create a single case agreement if your insurance isn’t in network.

It’s not uncommon for an eating disorder to be accompanied by co-occurring disorders such as substance use or other mental health challenges. Substance use is often used to numb or avoid difficult feelings or life circumstances. Eating disorders stem from similar emotional disturbances, so it’s important to treat the eating disorder and substance use simultaneously.

Their primary modalities for treatment include group and individual therapy. The treatment isn’t centered on a 12 Step approach, but they do support participation in Alcoholics Anonymous (AA) or other 12 Step programs based on the client’s preference.

Body image issues are prevalent in people with eating and substance use disorders. Many women as well as people in the LGBTQ+ community have body image disorders. The facility offers a special track to help clients with body image issues. The treatment includes experiential approaches such as movement and art therapy, as well as individual and group therapy.

There’s also a special track for clients with diabetes. Diabetes often comes with heightened anxiety around food and health. Staff collaborates with a medical team to ensure clients with diabetes receive the nutrition education they need. They help patients address the difficult emotions that come with social expectations around food, body size, and weight and work to eliminate ideas such as a “good” and “bad” where food is concerned. Clients learn to monitor their blood glucose for more accountability.

Latest Reviews

Sydney Lane
5 months ago on Google
4
I spent several long months at Renfrew in PHP & IOP and definitely come such a long way from where I started and am SO grateful for all of the staff and team here for all they have done for me. I came for orthorexia as my outpatient team recommended I step up, then started in IOP here, after a month was told I needed residential for lack of progress. I was able to negotiate a PHP trial first but that still failed and am stepping up to res elsewhere but plan to come back as I step back down! No treatment center is perfect - Renfrew can have a very one size fits all treatment model and in my experience did not find it to be super individualized, but if you verbalize that they will do their best to meet you where you re at! I had to use a lot of self advocacy for any accommodations or when asking for what I needed or explaining what was helpful for me. The staff while I was there were all truly wonderful and really did seem to care about me and want to support me as much as they could. Shoutout to Kyla, Kasha, Alex & Lindsay! I was just told my orthorexia was too severe for PHP and IOP level. But I will say in both of these levels, they do expect a high level of compliance - most of the other people in PHP had stepped down from residential, and in IOP as well the expectation would be 100% meal competition to remain in those levels or they will be quick to step you up to res. There is no kitchen so the lunch and dinners were catered - often Jason's Deli, sandwiches, pizza (Dominos or Mellow Mushroom), burgers, pasta, and they would also have "dessert days" like Oreos, ice cream, etc. Breakfasts in PHP were oatmeal, bagels, yogurt, cereal, waffles and would rotate each day. I struggled immensely with the meals - for someone with orthorexia it was like going from 0-100 and felt impossible, they did not even feel remotely safe or healthy. PHP was basically the exact same as IOP x2, more like a school day. Some of the groups can be very repetitive but others I did really enjoy. As hard as treatment was and continues to be, I truly would not have made the progress I have without the team here and plan to come back stepping down after res! I also made some wonderful everlasting friendships during my time here and became close with both groups I was apart of. The recovery community is so powerful and just have so much gratitude for my time here.
Julianna Calvoni
7 months ago on Google
1
This place was so bad
Response from the owner2 months ago
We're sorry to see you gave us a 1-star review. We strive to create a welcoming environment where our patient community can safely heal, and we welcome all opportunities to improve; feedback can be sent to alumni@renfrewcenter.com.
Ginny Woodmansee
1 year ago on Google
5
If I could give 100 stars I would do it in a second! This place helped my daughter not only survive, but thrive! We spent some tough months in intensive outpatient and partial hospitalization. Insurance companies should have a better understanding of eating disorders and the needs of those living through them. We were thankful ours gave us what we needed but many cut therapy short. I hope that changes so people truly have the time and help to heal.The staff at The Renfrew center know their stuff and are caring, compassionate, and accessible. Families should be all in to support each other. Renfrew can t do it all, but working together, true and lasting healing is a beautiful possibility! Thank you from my whole heart!
Response from the owner2 months ago
Hi Ginny, thank you for taking the time to leave us a 5-star review and for allowing The Renfrew Center to be a part of your daughter's recovery journey. We wish you and your daughter continued success!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.3 / 10

Location

Accepted Insurance

Renfrew Center of North Carolina works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Eating disorders include anorexia, bulimia, binge eating, and dysfunctional eating patterns. Many psychologists and other mental health professionals consider eating disorders to be food addictions, meaning food is being used in an addictive way (similar to drug or alcohol addiction). Certain substance abuse treatment programs will have treatment for eating disorders as one of the services offered. An eating disorder may also present as a co-occuring disorder or dual diagnosis alongside drug and alcohol addiction.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Staff

Samuel E. Menaged

Founder & President

Gayle Brooks

VP & Chief Clinical Officer

Vanessa Menaged

Chief Marketing & Admissions Officer

Keri Lorenzon

CFO

Kim Edgin, MPA

Chief Human Resource Office

Contact Information

Phone icon (704) 366-1264
Building icon

6633 Fairview Road
Charlotte, NC 28210

Fact checked and written by:
Susan Bertram, BA
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Charlotte

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Reviews of Renfrew Center of North Carolina

3.4/5 (9 reviews)
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Overall Experience
Date Submitted
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Google Reviews

3.4 (9 reviews)
Sydney Lane
4 weeks ago
5

I will always be so grateful for Renfrew! I have been to various treatment centers and truly had such a great experience here and owe so much of my recovery to the team here. I spent several long months at Renfrew in PHP & IOP and came such a long way from where I started. No treatment center is perfect - Renfrew can initially seem to have a one size fits all treatment model and in my experience did not find it to be super individualized at first, especially with orthorexia, but if you verbalize that they will do their best to meet you where you’re at! Every single one of the staff while I was there - Kyla, Kasha, Alex, Lindsay, and Judi were all truly wonderful and really did seem to care about me and want to support me. The groups actually have value and I find myself using many of the tools and skills I learned in my day to day life far beyond my time here. It is challenging but it’s meant to challenge your eating disorder. I truly believe my time here saved my life and would highly recommend it to anyone seeking treatment

Response from the ownerInvalid relative date format:
Hi Sydney, <br><br>Thank you for taking the time to leave us a 5-star review! We’re grateful to be a part of your recovery journey and appreciate your support.
Sydney Lane
5 months ago
4

I spent several long months at Renfrew in PHP & IOP and definitely come such a long way from where I started and am SO grateful for all of the staff and team here for all they have done for me. I came for orthorexia as my outpatient team recommended I step up, then started in IOP here, after a month was told I needed residential for lack of progress. I was able to negotiate a PHP trial first but that still failed and am stepping up to res elsewhere but plan to come back as I step back down! No treatment center is perfect - Renfrew can have a very one size fits all treatment model and in my experience did not find it to be super individualized, but if you verbalize that they will do their best to meet you where you re at! I had to use a lot of self advocacy for any accommodations or when asking for what I needed or explaining what was helpful for me. The staff while I was there were all truly wonderful and really did seem to care about me and want to support me as much as they could. Shoutout to Kyla, Kasha, Alex & Lindsay! I was just told my orthorexia was too severe for PHP and IOP level. But I will say in both of these levels, they do expect a high level of compliance - most of the other people in PHP had stepped down from residential, and in IOP as well the expectation would be 100% meal competition to remain in those levels or they will be quick to step you up to res. There is no kitchen so the lunch and dinners were catered - often Jason's Deli, sandwiches, pizza (Dominos or Mellow Mushroom), burgers, pasta, and they would also have "dessert days" like Oreos, ice cream, etc. Breakfasts in PHP were oatmeal, bagels, yogurt, cereal, waffles and would rotate each day. I struggled immensely with the meals - for someone with orthorexia it was like going from 0-100 and felt impossible, they did not even feel remotely safe or healthy. PHP was basically the exact same as IOP x2, more like a school day. Some of the groups can be very repetitive but others I did really enjoy. As hard as treatment was and continues to be, I truly would not have made the progress I have without the team here and plan to come back stepping down after res! I also made some wonderful everlasting friendships during my time here and became close with both groups I was apart of. The recovery community is so powerful and just have so much gratitude for my time here.

Julianna Calvoni
8 months ago
1

This place was so bad

Response from the ownerInvalid relative date format:
We're sorry to see you gave us a 1-star review. We strive to create a welcoming environment where our patient community can safely heal, and we welcome all opportunities to improve; feedback can be sent to alumni@renfrewcenter.com.
Ginny Woodmansee
1 year ago
5

If I could give 100 stars I would do it in a second! This place helped my daughter not only survive, but thrive! We spent some tough months in intensive outpatient and partial hospitalization. Insurance companies should have a better understanding of eating disorders and the needs of those living through them. We were thankful ours gave us what we needed but many cut therapy short. I hope that changes so people truly have the time and help to heal. The staff at The Renfrew center know their stuff and are caring, compassionate, and accessible. Families should be all in to support each other. Renfrew can’t do it all, but working together, true and lasting healing is a beautiful possibility! Thank you from my whole heart!❤️

Response from the ownerInvalid relative date format:
Hi Ginny, thank you for taking the time to leave us a 5-star review and for allowing The Renfrew Center to be a part of your daughter's recovery journey. We wish you and your daughter continued success!
Alyssa Coia
2 years ago
5

Thankful for all of the Charlotte Renfrew Staff and how they have supported me and my family through recovery.

Response from the ownerInvalid relative date format:
Hi Alyssa, thank you for leaving us a 5-star review and allowing us to be a part of your recovery! Wishing you continued success!
Jacqueline Bellorin
3 years ago
1

I was referred to this clinic by my doctor last week and I gave them a call to schedule an appointment and it went to a voicemail so I left a message with my name and phone number and still haven't received anything. My sister attended the residential location in Florida a couple months back and it made her worse than she already was. I have heard terrible things about this place in general. When my doctor told me he would refer me to this clinic all I could think about were the terrible things I've heard. I decided to give them the benefit of the doubt and give them a call to schedule an appointment and still no answer. Why would I want to be treated by a place who won't even give a simple call back. It's been almost a week. Do better! And I most definitely will be contacting my doctor to refer me to a clinic that actually cares to help people.

Response from the ownerInvalid relative date format:
We apologize for not getting back to you sooner. We are glad that we were able to connect yesterday. Thank you for reaching out.
Susan White
4 years ago
5

The Renfrew Center gave my daughter the tools she needed to live. They care. Their support was/is wonderful. It’s a journey to wellness and they’re there every step. I cannot thank my daughters team enough for their support.

Elizabeth Allen
6 years ago
5

They really care about you and work with you to figure out your meal plan. They involve family in treatment.

Carina Blomberg
6 years ago
1

It seems like they care more about the money than the people.

addy white
7 years ago
3

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