In this place I found the staff more sweet and attentive, the medical staff is wonderful, they were very patient with me, they always answered all my questions and was very compassionate. They treated me very well and for that reason I would like to recommend it to all the p ...
About Riverview Regional Medical Center
Riverview Regional Medical Center, located in Carthage, Tennessee is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer residential care providing long term support for addiction recovery.
Specialty rehab programs at Riverview Regional Medical Center include age-sensitive addiction treatment considering health and life-stage issues of older adults and accessible addiction treatment using sign language and adapted communication methods.
Facility Overview
25 Number of Available Beds
Latest Reviews
I just want to praise the er nurses I had Sunday and the er nurse I had tonight with red hair and miss Jamie in ob. They re so amazing and care so much!!! I wouldn t have asked for better nurses to get me and my fianc through what we went through tonight. They go above and beyond!!! Thank you all so much for helping us and being there for us!!!
Response from the owner2 months ago
Hi, thank you for sharing and for choosing Highpoint Health Riverview with Ascension Saint Thomas. It is our honor to provide quality care. -- Amanda H.
Husband came in for sprained ankle, Dr said no it's your gout. He said it really doesn't feel like my gout. No tests were done but the Dr thought he was right instead of listening to the patient. Gave him meds for his gout and sent him home. It got alot worse so next day we went back, same freaking Dr. But this time he actually does tests. He was given more gout medicine on top of what he takes everyday which caused him to have a severe gout attack and now out of work for a week, all because this Dr THOUGHT he was correct and didn't want to listen. This is ridiculous that stuff like this happens and nobody cares until it happens to someone with an important last name. I'm not one to complain but this is my husband. You are supposed to be there to LISTEN and HELP, but doesn't seem like either is being done.
Response from the owner2 months ago
Thank you for sharing your experience with me. I take your concerns seriously. I've passed along your review for investigation, and our team would like the opportunity to discuss your concerns directly. For your privacy, please reach out to 615-735-5147 between the hours of 8 a.m. and 5 p.m., Monday through Friday. If you do not feel a resolution can be reached through this manner, you may call our anonymous Speak Up Line at 1-877-508-LIFE to report your concerns. Thank you, Amanda H.
Terrible experience try to call hospital and no answer for over three hours just to check on my loved ones and still no answer. Had to drive 30 minutes just to check on my loved ones because no answer at the hospital.
Response from the owner2 months ago
Thank you for sharing your experience with me. I take your concerns seriously. I've passed along your review for investigation, and our team would like the opportunity to discuss your concerns directly. For your privacy, please reach out to 615-735-5147 between the hours of 8 a.m. and 5 p.m., Monday through Friday. If you do not feel a resolution can be reached through this manner, you may call our anonymous Speak Up Line at 1-877-508-LIFE to report your concerns. Thank you, Amanda H. 
Rehab Score
Our Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology
6.1 / 10
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Location
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Addiction Treatments
Levels of Care
Inpatient Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
Treatments
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.
Staff
John Langlois
CEO
Dr. K.J. Shah
Chief Medical Officer
Frank Malek
CFO
Jessa Cardelli, RN, BSN, MS
Chief Nursing Officer
Contact Information
(615) 735-1560 
158 Hospital Drive
Carthage, TN 37030
Get Help Now - 615-437-0407
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