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Riverview Regional Medical Center

158 Hospital Drive
Carthage, TN 37030
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About Riverview Regional Medical Center

Highpoint Health – Riverview with Ascension Saint Thomas (formerly known as Riverview Regional Medical Center) is located in Carthage, Tennessee. The hospital offers geriatric care, skilled nursing, psychiatric and 24/7 emergency services. The behavioral health services are offered to individuals 55 and older through the Senior Life Solutions program and include treatment for mental health and co-occurring substance use disorders (SUD). 

The hospital accepts Medicare, Medicaid and most major insurance plans. Don’t hesitate to contact the financial office for any coverage or billing questions, as well as payment options. The hospital is about an hour from Nashville.

Senior Behavioral Health Treatment Program in Carthage

This hospital, for me, stands out for its geriatric inpatient services. Older adults have unique mental and behavioral health challenges. The care team understands that seniors are often going through certain life changes that may make them more vulnerable to mental health difficulties and even substance misuse. 

The program provides treatment for most mental health concerns, as well as co-occurring substance use. Seniors receive clinical support, mental wellness education medication management and 24/7 crisis care and patient monitoring. 

To be eligible for the program, individuals must be in withdrawal or imminent withdrawal from drugs or alcohol, and have hallucinations, paranoia, disorientation, threatening behaviors, self-destructive behaviors or an inability to maintain self-care. 

Emergency Care and Stabilization

Many individuals with substance use issues end up in the emergency room (ER). This is often the first point of contact with a doctor who notes problematic substance use. 

If you come into the hospital with a substance use or mental health crisis, you’ll be medicated and stabilized, depending on the circumstances. After you’re stabilized, the physician can refer you for further mental health or drug treatment. 

I noticed that this hospital offers comprehensive services. This includes treatment for most physical health conditions, such as cancer and heart disease, among others.

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Facility Overview

Bed icon 25
Number of Available Beds

Latest Reviews

JoAnn Vannatta
1 week ago on Google
5
Wonderful staff!! The food is delicious!!
Response from the owner1 week ago
Thanks for the great review!
Erica Gaytan
1 week ago on Google
5
I was transferred here from a somewhat larger hospital specifically for the orthopedic surgeon Dr. Terry, after having an accident and breaking my leg. I was nervous for many reasons, one of which it being a smaller hospital I was concerned about my level of care. Everyone I came in contact with was so nice and caring and truly helpful to me during this awful time. So many people went out of their way to make me comfortable and to make sure I had what I needed. Not just while I was there but after I went home too. I don’t remember everyone’s name but the few I do remember were my 3 nurses, Lila, Jenny, and Lori. They were so sweet and good to me and I loved just having conversations and getting to know them. Even after getting home I received a call and a card from the surgery team just to check and see how I am. Would absolutely go back and also recommend to others.
Response from the owner1 week ago
Hi Erica, thank you for sharing your experience. It is our honor to provide quality care. -- Kari
Eddie Bennett
2 weeks ago on Google
5
Very friendly and very nice.
Response from the owner1 week ago
Hi Eddie, thank you for your kind words. It is our honor to provide quality care. -- Kari
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.6 / 10

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Staff

John Langlois

CEO

Dr. K.J. Shah

Chief Medical Officer

Frank Malek

CFO

Jessa Cardelli, RN, BSN, MS

Chief Nursing Officer

Rehab.com regularly reviews this listing for accuracy but changes may occur between updates. For the most up-to-date information, please contact Riverview Regional Medical Center.

Contact Information

Building icon

158 Hospital Drive
Carthage, TN 37030

Explore Other Centers Near Carthage

Reviews of Riverview Regional Medical Center

3.64/5 (143 reviews)
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Reviews

5

In this place I found the staff more sweet and attentive, the medical staff is wonderful, they were very patient with me, they always answered all my questions and was very compassionate. They treated me very well and for that reason I would like to recommend it to all the p ... Read More

Reviewed on 1/9/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.63 (142 reviews)
L Egan
3 days ago
1

A discount is offered for quick pay....then you get billed for it. Many calls and still not resolved. Not worth the discount going to this facility! Keep driving somewhere else.

Response from the owner
We are sorry to read the billing concerns in your review. Our team would welcome the opportunity to learn more please contact our Patient Advocate at 615-735-5147 if you’re open to speaking with our team.
stacy robinson
1 week ago
1

Dr. McCraven is a absolute joke! I went in with passing blood in my urine hoping it was just a kidney stone..but after the CT scan they found a mass on my left kidney. He directly approached me telling me I had kidney cancer which I did not like because he isnt a MD or kidney specialist.. He is arrogant,quickly to judge and definitely no bedside manners and he did not like that i wanted to go to Cookeville. I dont know how he is still employed there when all his colleagues doesn't like him. I mean everyone there has nothing good to say! Why do you keep him there with no support from his fellow employees. It's a joke..he's hated t here. As many complaints you've had about him. and he is still there..TELL ME WHY?.

Response from the owner
Hi Stacy, we are sorry to read about the interaction described in your review. We would like to hear about your concerns directly. If you’re willing to speak to our Patient Advocate, please contact 615-735-5147.
JoAnn Vannatta
1 week ago
5

Wonderful staff!! The food is delicious!!

Response from the owner
Thanks for the great review!
Erica Gaytan
1 week ago
5

I was transferred here from a somewhat larger hospital specifically for the orthopedic surgeon Dr. Terry, after having an accident and breaking my leg. I was nervous for many reasons, one of which it being a smaller hospital I was concerned about my level of care. Everyone I came in contact with was so nice and caring and truly helpful to me during this awful time. So many people went out of their way to make me comfortable and to make sure I had what I needed. Not just while I was there but after I went home too. I don’t remember everyone’s name but the few I do remember were my 3 nurses, Lila, Jenny, and Lori. They were so sweet and good to me and I loved just having conversations and getting to know them. Even after getting home I received a call and a card from the surgery team just to check and see how I am. Would absolutely go back and also recommend to others.

Response from the owner
Hi Erica, thank you for sharing your experience. It is our honor to provide quality care. -- Kari
Overall Experience
Date Submitted
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