800-784-1361
Why would you go here? The service is bad. The staff is rude, the atmosphere is unpleasant, it is always disgusting and not worth a penny of your money
About Roger Williams Medical Center
Roger Williams Medical Center, located in Providence, Rhode Island is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism and opiate addiction. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include intensive outpatient and relapse prevention.
Specialty rehab programs at Roger Williams Medical Center include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-sensitive addiction treatment considering health and life-stage issues of older adults.
Facility Overview
220 Number of Available Beds
Latest Reviews
Roger Williams Medical Center – the most unprofessional and indifferent hospital I’ve ever seen.
This place is a nightmare. My wife and I waited over 10 hours just for a simple CT scan. The staff is completely disconnected from the patients. No communication, no updates, no care. They walk past you like you’re invisible.
The waiting alone is torture. Pure hell.
There is clearly not enough staff, no system, no management, and no sense of urgency. If you’re not dying on the floor, they will not look in your direction.
This is not healthcare – it’s neglect.
Avoid this place if you have any other option. I wouldn’t recommend stepping into this hospital unless you have no choice at all.
I went there by ambulance and EMS rolled me to triage. I had a large bleeding hematoma in my abdomen and being on blood thinners didn’t help the bleeding issue because my blood INR was showing a high number meaning I was out of range. The hematoma could be felt when they pressed my abdomen. Half of my abdomen was hard as a rock from the hematoma. I was in intense pain and discomfort.
Triage sent me to a room within 10 minutes. Once I was on an examination bed and Ems left I laid there in pain and no blanket and the room was cold. I had already waited 2 hours at home laying on the couch in pain waiting for the private ambulance. Add a half hour ride to the ER.
Then add an hour and a half for any staff to come in to see me. Finally a person came in and I thought good, they are finally coming to see me. All she was is registration to put a band on my wrist. Then she left without saying a word. Another two hours go by and a dismissive doctor comes in and checked my abdomen with his hands and we discussed my hard abdomen and he left saying nothing at all. I was in a lot of pain but he never asked me if I was in pain. Another hour goes bye and a nurse came in to put in an IV for blood work. She asked if I was cold and did I need a blanket. I said yes and some CNA came in with a warm blanket.
The TV remote didn’t work and I asked the CNA what was wrong with the TV. She said that only half of them worked. Then she left.
Another hour goes by and nothing. I was so tired of lying there all that time with basically no attention being paid to me.
So I got out of bed and decided I was going home as I am wasting my time here. I walk out of the room and walk out to the hallway and a nurse sitting in the middle of the room nurses station looks at me and I said “ get me an ambulance home, I’m leaving “ she said that I had to go back to my bed and I couldn’t get an ambulance out.
So I asked her if there was only one doctor working in the ER on a Sunday night and she nodded yes. There was only one doctor for the entire ER. So I walk back to the exam room and lay on the bed with no TV
Worse than that a woman came in screaming at the top of her lungs and she was rolled right outside my door in the hallway . She never stopped. I’ve spent 10 hours in that bed with her screaming for nothing. Not making any sense. Finally a nurse comes in and said that my blood level was very high ( thin) and she gives me a vitamin K oral tablet to thicken my blood level.
She also gave me a can of Ginger Ale to help me swallow the pill. On her way out of my room she asked if I wanted the glass door shut due to the screaming woman. I said yes and next thing I knew the ambulance was at my room to discharge me home. They woke me up. It was 4:00 am! Finally I felt good about getting out of there. I was never given a CT Scan or Xray or pain killer. The ambulance guys took my IV out. Not even a nurse or CNA. I finally got home and went to bed with a bleeding hematoma in my abdomen and bore the pain for a few days before it finally resolved. My cardiologist lowered my blood Coumadin to a thicker number level to stop the bleeding interior bruise. I have been to Roger Williams several times before without a problem but this visit was horrible. Nobody smiled. What a nightmare it was. I won’t be back. I live 10 minutes from Landmark Medical Center where I should have gone. I went to RW by private ambulance because my nurse said it wasn’t a 911 issue ( I live in an assisted living facility). After a couple of days I contacted the town’s emergency 911 EMS ambulance and the EMS chief said that the town rescue would have treated it as a code 3 emergency and I would have been at Landmark in 10 minutes instead of a two hour laying on the couch in agony and another half hour ride no code ride in agony to RW.
This has got to be the WORSE hospital I have ever been to, emergency room empty but I'm sitting here going on 3 hours now, should've just waited till I had the heart attack and called an ambulance
Rehab Score
Our Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology
6.6 / 10
Gallery
Accepted Insurance
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Addiction Treatments
Levels of Care
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
Rehab aftercare programs provide a complete continuum of care for clients who have successfully completed higher level treatment programs but who may still be enrolled in formal outpatient treatments. These programs are also designed for clients who have been discharged from outpatient care. Drug rehab aftercare facilitates clients' long-term sobriety through a full suite of customized services aligned with the client's evolving needs. These services may include peer coaching, career counseling, and 12 step program induction, among others.
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
During drug rehab in Rhode Island, you'll participate in a variety of therapeutic interventions designed to help you break free from addiction. Common methods include cognitive behavioral therapy, music and art therapy, 12-step support, and nutrition/exercise.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.
Programs
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Clinical Services
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
Individual therapy for drug addiction is a collaborative process between yourself and your therapist. During your sessions, you address personnel experiences and emotional struggles head on. This helps your therapist gain insight into your addiction triggers and develop coping skills and a road map for sustained recovery.
Amenities
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Private Setting
Staff
Jeffrey H. Liebman
CEO
Cherry Krys, MBA, CHC
VP, Compliance & Research
David J. Ragosta
CFO
Donna Rubinate, RN, MBA
COO
R. Otis Brown
VP, Marketing & External Affairs
Susan C. Benfeito, JD
VP, Quality, Risk & Performance Management
Tracey Crandall, MBA, SHRM-SPHR
VPt, Human Resources
Contact Information
825 Chalkstone Ave
Providence, RI 02908
Get Help Now - 401-315-8539
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