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OSF Saint Elizabeth Medical Center – Ottawa

1100 East Norris Drive
Ottawa, IL 61350
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OSF Saint Elizabeth Medical Center IL 61350

About OSF Saint Elizabeth Medical Center – Ottawa

OSF Saint Elizabeth Medical Center – Ottawa, located in Ottawa, Illinois is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include partial hospitalization, intensive outpatient, and relapse prevention. Specialty rehab programs at OSF Saint Elizabeth Medical Center – Ottawa include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

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Facility Overview

Bed icon 97
Number of Available Beds

Latest Reviews

Kayla Koch
1 month ago on Google
1
What a joke. 3 hours in the er not to be seen but get a text that I was gonna go for a ct. Then I get a notification from my chart and its my discharge papers!!!! I HADNT EVEN SEEN ANYONE!!!
Response from the owner3 weeks ago
Your feedback is important to us, and we understand this experience fell short of your expectations. We take these concerns seriously and want to make sure this is properly addressed. Please submit additional details about your visit at www.osfhealthcare.org/feedback to help our team investigate and take action.
Dori Hayes
1 month ago on Google
2
Lack of communication, spoke down to. Just staff seemed to be more interested on there phones, then patient needs
Response from the owner3 weeks ago
Thank you for sharing your feedback about your experience with us. We understand your concerns about communication and staff engagement during your visit. Your feedback helps us identify areas where we can improve our patient care. Please consider sharing more details about your experience at www.osfhealthcare.org/feedback to help our team review what happened.
MindOfGuac
2 months ago on Google
1
I’d give a zero if possible, got an injury due to the job I worked they sent me here. All the doctor was concerned in my opinion was just trying to find a way to prove it wasn’t work related. Despite literally tearing up to them expressing my pain and want to just be taken care of they came up with no solution to help me and gave me an incorrect diagnosis. When there they told me I wouldn’t have to worry about costs for anything as any tests ordered would be covered by my job since they sent me. OSF SENT ME THE BILL FOR THE TESTS A YEAR AFTERWARD. Horrible doctor, horrible LYING staff other than the xray tech. AVOID THIS PLACE UNLESS YOURE LITERALLY DYING.
Response from the owner3 weeks ago
Thank you for bringing this to our attention. We understand how difficult this situation has been for you, and your feedback helps us identify areas where we need to improve. We take concerns about both care and billing practices seriously. Please share additional details about your experience at www.osfhealthcare.org/feedback so our team can investigate and take appropriate action with you directly.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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5.5 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

OSF Saint Elizabeth Medical Center – Ottawa works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Intensive outpatient programs (IOP) enable clients to receive high-level care while living at home. Clients may choose to enter IOP instead of enrolling in inpatient care post-detox or they may transition from an inpatient rehab into IOP. Intensive outpatient treatment involves multiple therapeutic sessions per week and includes a combination of psychotherapy and addiction and recovery education. Many programs also offer medication assisted treatment (MAT) and/or holistic therapies, such as acupuncture and massage.

Rehab aftercare programs provide a full continuum of care for clients who are exiting inpatient treatment. Though outpatient care is often considered an element of drug rehab aftercare, services typically continue for the remainder of the clients' life and long after formal treatment is completed. Clients work with their case managers and care team to formulate a customized portfolio of medical, mental health, and social service resources designed to evolve as the client's needs change.

Participants in 12 step programs focus on emotional, psychological, and spiritual growth as the foundation for long-term sobriety. They engage in regular 12 step meetings, which are anonymous, free, and accessible day and night, year-round, in most communities. Participants also receive one-on-one mentoring from a self-selected sponsor. Though the 12 steps of recovery are based on spiritual principles, religious affiliation isn't required. Specialized formats are available, including programs for seniors, teens, and families.

As a flexible option, a partial hospitalization program (PHP) is tailored for those who don't require 24-hour care. PHP treatment can include daily therapeutic sessions and services such as relapse prevention and medication management. Based on your needs, PHP treatment duration can average 90 days and require a minimum of 20 hours of commitment weekly. While a partial hospitalization program typically requires a commute, telehealth may be available. PHP treatment costs can vary but are often covered by most insurance.

During the medically supervised detox process, licensed medical professionals monitor your vitals and administer medications meant to help alleviate the physical symptoms of withdrawal. The process can take between five and seven days, although the actual length depends on your individual needs. In most cases, medically assisted detox is partially, if not fully, covered by insurance.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Rehab.com regularly reviews this listing for accuracy but changes may occur between updates. For the most up-to-date information, please contact OSF Saint Elizabeth Medical Center – Ottawa.

Contact Information

Building icon

1100 East Norris Drive
Ottawa, IL 61350

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Reviews of OSF Saint Elizabeth Medical Center – Ottawa

2.61/5 (179 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.61 (179 reviews)
John B
3 weeks ago
1

Been here multiple times and the hospital can even seem normal at first. The processing is painful as they refuse to tell you how much you will be charged prior to service. Normal for America, sure. The care is mediocre and they generally don't care that much but still do 'their job'. But I was horrified to see this is less of a hospital and more of a Church. I discovered recently that a saint benedictine monk that 6assaulted got a DAISY award for 'compassion' and was being congratulated by OSF healthcare. It is absurd because anyone who interacted with him can see his narcissistic personality and sadistic behavior patterns. Is it incompetence or is this place run by another catholic priest? Because what they did is absolutely not acceptable and extremely disturbing to any mentally healthy and compassionate individual. I am extra scared of getting hurt around this hospital cause I don't want to end up helpless and abused by the staff.

Response from the owner
Thank you for sharing your concerns about your experiences with us. We understand how important it is to feel safe and respected during your healthcare visits.

Your feedback helps us identify areas where we need to improve. We encourage you to provide more details about your experience at www.osfhealthcare.org/feedback so our team can thoroughly review your concerns.

Thank you, with much care.
Kayla Koch
1 month ago
1

What a joke. 3 hours in the er not to be seen but get a text that I was gonna go for a ct. Then I get a notification from my chart and its my discharge papers!!!! I HADNT EVEN SEEN ANYONE!!!

Response from the owner
Your feedback is important to us, and we understand this experience fell short of your expectations. We take these concerns seriously and want to make sure this is properly addressed. Please submit additional details about your visit at www.osfhealthcare.org/feedback to help our team investigate and take action.
Dori Hayes
1 month ago
2

Lack of communication, spoke down to. Just staff seemed to be more interested on there phones, then patient needs

Response from the owner
Thank you for sharing your feedback about your experience with us. We understand your concerns about communication and staff engagement during your visit. Your feedback helps us identify areas where we can improve our patient care. Please consider sharing more details about your experience at www.osfhealthcare.org/feedback to help our team review what happened.
MindOfGuac
2 months ago
1

I’d give a zero if possible, got an injury due to the job I worked they sent me here. All the doctor was concerned in my opinion was just trying to find a way to prove it wasn’t work related. Despite literally tearing up to them expressing my pain and want to just be taken care of they came up with no solution to help me and gave me an incorrect diagnosis. When there they told me I wouldn’t have to worry about costs for anything as any tests ordered would be covered by my job since they sent me. OSF SENT ME THE BILL FOR THE TESTS A YEAR AFTERWARD. Horrible doctor, horrible LYING staff other than the xray tech. AVOID THIS PLACE UNLESS YOURE LITERALLY DYING.

Response from the owner
Thank you for bringing this to our attention. We understand how difficult this situation has been for you, and your feedback helps us identify areas where we need to improve. We take concerns about both care and billing practices seriously. Please share additional details about your experience at www.osfhealthcare.org/feedback so our team can investigate and take appropriate action with you directly.
Overall Experience
Date Submitted
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