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OSF Saint Elizabeth Medical Center – Ottawa

1100 East Norris Drive
Ottawa, IL 61350
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OSF Saint Elizabeth Medical Center IL 61350

About OSF Saint Elizabeth Medical Center – Ottawa

OSF Saint Elizabeth Medical Center – Ottawa, located in Ottawa, Illinois is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include partial hospitalization, intensive outpatient, and relapse prevention. Specialty rehab programs at OSF Saint Elizabeth Medical Center – Ottawa include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

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Facility Overview

Bed icon 97
Number of Available Beds

Latest Reviews

Dave Sullivan
4 weeks ago on Google
1
Stress test department needs some help on how to use time wisely..bring everyone in at same time forcing several people to crowd in a small room
Response from the owner1 week ago
Thank you for sharing your concerns about your experience with our stress test department. We understand that scheduling and waiting room capacity are important factors in providing comfortable care. We appreciate you bringing this to our attention as it helps us work to improve our processes. For additional details about your experience, please visit www.osfhealthcare.org/feedback to help our team better understand your visit.
Lily V
1 month ago on Google
1
Gave birth to my son 6 days ago, we were discharged 2 days after he was born and told he needed a follow up check on his bilirubin level within the next couple days. The doctor told us there would be an order put in and we would recieve a call to come in as well. We decided to go for the follow up on our own because we had not recieved the call yet, only to be told there was no order put in for that so there was nothing for them to do for us. Went to his first appointment with his primary where they proceeded to send us to Morris ER, where he was then life flighted to Lurie's Children hospital because his bilirubin level was now at a life threatening level. I will never take my children to OSF in Ottawa again. The real kicker is, they called us the morning after our son was life flighted telling us they have the order for his bilirubin check. Never had a problem until now but this was far from a slight inconvenience. This could have killed our child.
Response from the owner1 week ago
We are concerned about this experience and understand how distressing this must have been. If you would, please submit details at www.osfhealthcare.org/feedback so our team can investigate and take action.
Avary McCloskey
1 month ago on Google
1
NEVER EVER COME HERE. I stayed overnight here from being transferred from another hospital and when I woke up got vitals and blood done and took medicine but after that they took forever to come into the room and barley checked on me, it took them 30 minutes to answer when I pressed the call button. So I had to wait hours for the GI doctor to see me and when she finally came in she only asked why I was there then just said that she was staying out of it and not going to do anything. Then I had to wait for the paperwork and my nurse or CNA wouldn’t come in, someone different came in took my IV out, brought a form for me to sign saying I was refusing treatment, when the only thing I received was nausea medicine. I was then told if I signed the form refusing treatment my insurance wouldn’t cover it, even tho I never received any treatment besides the 2 nausea pills I took and my insurance answered faster than someone there could get me paperwork to leave. I had to wait forever to get my diet changed to eat, and it took a while for them to even call in medicine to the pharmacy. I am very disappointed with the lack of patient care considering I had to wait for 30 minutes for my call light to be answered. And I feel uncomfortable considering a patient with an id braclet and an iv in came into my room asking me for a cigarette. Very disappointed, and I would give zero stars if I could.
Response from the owner1 week ago
Thank you for sharing your experience. We truly understand how important it is to feel cared for and supported during a hospital stay. Your feedback matters deeply to us, and our patient experience team will be reviewing your comments. If you’re open to sharing more, please visit www.osfhealthcare.org/feedback
so we can better understand and address your concerns.
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Rehab Score

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5.5 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

OSF Saint Elizabeth Medical Center – Ottawa works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Intensive outpatient programs (IOP) enable clients to receive high-level care while living at home. Clients may choose to enter IOP instead of enrolling in inpatient care post-detox or they may transition from an inpatient rehab into IOP. Intensive outpatient treatment involves multiple therapeutic sessions per week and includes a combination of psychotherapy and addiction and recovery education. Many programs also offer medication assisted treatment (MAT) and/or holistic therapies, such as acupuncture and massage.

Rehab aftercare programs provide a full continuum of care for clients who are exiting inpatient treatment. Though outpatient care is often considered an element of drug rehab aftercare, services typically continue for the remainder of the clients' life and long after formal treatment is completed. Clients work with their case managers and care team to formulate a customized portfolio of medical, mental health, and social service resources designed to evolve as the client's needs change.

Participants in 12 step programs focus on emotional, psychological, and spiritual growth as the foundation for long-term sobriety. They engage in regular 12 step meetings, which are anonymous, free, and accessible day and night, year-round, in most communities. Participants also receive one-on-one mentoring from a self-selected sponsor. Though the 12 steps of recovery are based on spiritual principles, religious affiliation isn't required. Specialized formats are available, including programs for seniors, teens, and families.

As a flexible option, a partial hospitalization program (PHP) is tailored for those who don't require 24-hour care. PHP treatment can include daily therapeutic sessions and services such as relapse prevention and medication management. Based on your needs, PHP treatment duration can average 90 days and require a minimum of 20 hours of commitment weekly. While a partial hospitalization program typically requires a commute, telehealth may be available. PHP treatment costs can vary but are often covered by most insurance.

During the medically supervised detox process, licensed medical professionals monitor your vitals and administer medications meant to help alleviate the physical symptoms of withdrawal. The process can take between five and seven days, although the actual length depends on your individual needs. In most cases, medically assisted detox is partially, if not fully, covered by insurance.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Contact Information

Building icon

1100 East Norris Drive
Ottawa, IL 61350

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Reviews of OSF Saint Elizabeth Medical Center – Ottawa

2.66/5 (167 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
59
4
7
3
7
2
11
1
85

Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.6646706586826 (167 reviews)
Devin
2 weeks ago
1

Response from the owner
Devin, we regret to hear your experience was less than ideal. Our Mission calls us to serve with the greatest care and love, and your feedback helps us do that better. If you’re willing, please share more at osfhealthcare.org/feedback. Take care, and God bless!
.
Da Duke Of Delaware Place
4 weeks ago
5

Response from the owner
Thank you for your rating. We’re honored to serve you and appreciate your trust in OSF HealthCare. We look forward to serving you again in the future!
Dave Sullivan
4 weeks ago
1

Stress test department needs some help on how to use time wisely..bring everyone in at same time forcing several people to crowd in a small room

Response from the owner
Thank you for sharing your concerns about your experience with our stress test department. We understand that scheduling and waiting room capacity are important factors in providing comfortable care. We appreciate you bringing this to our attention as it helps us work to improve our processes. For additional details about your experience, please visit www.osfhealthcare.org/feedback to help our team better understand your visit.
Lily V
1 month ago
1

Gave birth to my son 6 days ago, we were discharged 2 days after he was born and told he needed a follow up check on his bilirubin level within the next couple days. The doctor told us there would be an order put in and we would recieve a call to come in as well. We decided to go for the follow up on our own because we had not recieved the call yet, only to be told there was no order put in for that so there was nothing for them to do for us. Went to his first appointment with his primary where they proceeded to send us to Morris ER, where he was then life flighted to Lurie's Children hospital because his bilirubin level was now at a life threatening level. I will never take my children to OSF in Ottawa again. The real kicker is, they called us the morning after our son was life flighted telling us they have the order for his bilirubin check. Never had a problem until now but this was far from a slight inconvenience. This could have killed our child.

Response from the owner
We are concerned about this experience and understand how distressing this must have been. If you would, please submit details at www.osfhealthcare.org/feedback so our team can investigate and take action.
Overall Experience
Date Submitted
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