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St. Luke’s University Hospital – Bethlehem Campus

801 Ostrum Street Bethlehem, PA 18015
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Saint Lukes Hospital - Behavioral Health Inpatient Services PA 18015

About St. Luke’s University Hospital – Bethlehem Campus

St. Luke’s Psychiatric Associates is a nonprofit health facility. They work with adults who are seeking help for addiction and behavioral health concerns. When you sign up, you’ll have partial hospitalization and intensive and traditional outpatient options. You’ll find ’em located in Bethlehem, Pennsylvania.

A partial hospitalization program (PHP) exists between inpatient and residential treatment and traditional outpatient care. Clients spend most of the day in treatment at the facility and return home at night. This highly structured and intensive program is ideal for those with severe symptoms. It may include individual, group, and family counseling, relapse prevention, education groups, and relapse prevention training.

Intensive outpatient program (IOP), a step down from PHP, requires clients to meet at the facility on a regular schedule to participate in treatment. IOP typically meets less often and for shorter sessions. Clients can transition into IOP from a higher level of care, but that isn’t a requirement.

The standard outpatient program is the lowest level of outpatient care with the most flexible schedule. It typically meets less often and for shorter sessions than IOP. You’ll have more independence and opportunities to reconnect with your loved ones and community.

In all tracks, you can partake in counseling and medication management. They’ll help you find the right balance between taking prescriptions to control pain and cravings without becoming too dependent on them. That way, there’s less of a chance for a relapse.

The St. Luke University Health Network works with private insurance, but doesn’t list any accepted carriers like Anthem, Beacon, BlueCross BlueShield, and Cigna. Clients are urged to confirm coverage before enrolling, as out of network benefits may vary.

Facility Overview

Bed icon 779
Number of Available Beds

Latest Reviews

Kylie Y
2 months ago on Google
1
0 stars if i could. DONT COME HERE!!!!! I come to visit a family member who is a CHILD admitted into this disturbing hospital. Nurses sit their gossiping, staring, and on their phones doing absolutely nothing. I go to make my family members bed only to find out she has been laying and sleeping in her OWN throw up overnight into the next day which was at exactly 2:30pm. No one changed the sheets. I was absolutely horrified by the neglect the nurses in the pediatric care. DO BETTER. I told them this is unacceptable and unprofessional ! All her food was cold and her milk was warm. Mind you at the time she was the ONLY child in there. 10 nurses none of you did nothing for a child? CRAZY.
Response from the owner2 months ago
We are sorry to hear about the experience you detailed. Your concerns regarding the care provided to your family member are important to us. We take feedback seriously. Please email us at mystlukes@sluhn.org so we can follow up on you and your family member's behalf. Thank you, St. Luke s Reputation Management Team.
Robert G
2 months ago on Google
1
Clinical Nutrition Services assured me my visit was covered by my insurance. I drove 30 minutes out of way, only to be told upon arrival my visit would not my covered, doctor asked me if I wanted the visit or to leave
Response from the owner1 month ago
We apologize for the inconvenience and confusion you experienced regarding your insurance coverage. For the most accurate and personalized assistance, we recommend contacting our healthcare office directly to discuss your situation further. Thank you, St. Luke s Reputation Management Team
Sassy Carmenatty
2 months ago on Google
2
The Surgeons and OR team were amazing. The unit that my wife ended up on was dirty, and the staff less than friendly. Her room was a shoe box with literally dirt finger marks all over the closet door and walls. It looked like someone was trying to escape and lost! They had no boxed meals on the unit for her to eat either. She was a walk in admit post-op. There should have been a box meal for her to have when she got to the unit. The bed almost fell back when we tried to lift the head of it. Just unkept. Definitely not safe for someone who had major surgery and a chest tube! Risk for infection is definitely high. Let's not even discuss the lack of gloves that I witnessed staff neglecting to wear while providing care, and the open specimen cups of betadine sitting on a portable heater that was open to air. Nothing about this unit screamed that you should even trust your dying dog being boarded here.The Anderson campus is way better. I went to use the visitor bathroom and it was even more disgusting. There isn't any excuse for the conditions!
Response from the owner1 month ago
We appreciate your feedback and are sorry to hear about the experience on the unit. Your concerns are very important to us. Please email us at mystlukes@sluhn.org so we can follow up on you and your wife's behalf. Thank you, St. Luke s Reputation Management Team.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.9 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient rehabs specialize in providing comprehensive care for clients who choose to remain in their homes and communities during treatment. Their services may include transitional support for clients stepping down from intensive inpatient programming. Ambulatory medical detox may be provided for clients at low risk for withdrawal complications. Many programs include evening, night, and weekend services to accommodate clients who are working professionals or caregivers. Addiction counseling and life skills training are common treatment modalities.
inpatient iconInpatient
Inpatient rehab provides clients with an opportunity to focus solely on their sobriety away from the stressors of the home and workplace. Clients receive housing, food, and intensive clinical supervision. They also typically engage in multiple addiction counseling sessions each week, including daily individual, group, and/or family sessions. Most programs also prioritize recovery-focused life skills training, including courses in relapse prevention. Many facilities offer evidence-based holistic therapies, such as yoga and meditation.
heart-hands iconIntervention Services
Intervention services bring extensive experience to the planning and conducting of drug interventions in Pennsylvania. These experts can facilitate interventions in a sensitive manner that encourages positive outcomes. The goal of the intervention is to educate the individual about addiction and the consequences of their substance use and encourage them to get the treatment they need. Interventions can be effective with all types of drugs and alcohol addiction.
24-hour icon24-Hour Clinical Care
Because the severity of withdrawal symptoms can fluctuate, constant monitoring under 24-hour clinical care in Pennsylvania is recommended for early recovery. As you undergo detox, medical staff will supervise your health and ensure severe symptoms do not develop or threaten your life. Professional counselors will also be available to treat mental and emotional health needs.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Family therapy teaches individual family members in Pennsylvania the benefits of collectively combating addiction. Therapists help individual members establish healthy boundaries between themselves and their loved one who is struggling with addiction. This helps improve emotional support systems and creates a bond so families work together to sustain long term recovery.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Staff

Richard Anderson

President & CEO

Francine Botek

Senior VP, Finance

Chad Brisendine

VP, CIO

Joel Fagerstrom

Executive VP, COO

Ray Midlam

VP, Chief Strategy Officer

Evan Ochs

Senior VP, Human Resources

Kenneth Szydlow

VP, CMO

Scott Wolfe

CFO

Contact Information

Phone icon (866) 785-8537
Building icon

801 Ostrum Street
Bethlehem, PA 18015

Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Peter Lee, PhD

Rehab in Cities Near Bethlehem

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Reviews of St. Luke’s University Hospital – Bethlehem Campus

3.1/5 (100 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.1 (100 reviews)
Jeremy Bielawski
1 week ago
1

Folks may want to watch the Netflix documentary “Capturing the Killer Nurse” to see that this hospitals previous administrators care more for money and reputation than they do for the lives of their patients. I hope for patients sake that those who were there running the hospital in the early 2000s are fired and gone. But likely it was swept under the rug with no repercussions. It speaks volumes that each review here is followed up by a “reputation management” personnel. 🤔 Sadly however, this is the status quo of most hospitals across the country. Profits over patients. Good reputation over good service. Hide anything that makes them look bad under the rug - even at the literal expense of the lives of their patients. I have first hand experience of this myself with untrustworthy hospital admin in New York. I wonder how long it’ll take for the “reputation managers” to get this review deleted because it makes them look bad. 🤔 Hope you guys are enjoying that building they spoke about in the documentary… If you could let us all know what disciplinary actions were taken against the administrators re: that documentary though, perhaps that would help your “reputation”… 🤔

Richard Feinberg
1 week ago
1

I'm 76 years old. My family practitioner is so heavily booked I must wait four months for an available appointment. I have a major health concern which took over two years to diagnose. If he was available this issue could have been settled much sooner. During this time I suffered MUCH pain and mental stress. St. Luke's says we have quality care. Senior citizens being unable to see their family practitioner sounds more like cruel and unusual punishment to me.

Response from the ownerInvalid relative date format:
Richard,<br>We’re sorry to hear about the pain and stress you’ve endured. Please contact your St. Luke’s office directly to discuss any earlier openings or alternative options. <br><br>Thank you, <br>St. Luke’s Reputation Management Team
Google User
4 weeks ago
2

Good Staff. Very skilled at what they do. Some of the best. Hopefully it’s not an emergency because the only problem is that their time management is horrible. Numerous times we were told someone will be with us in 30-45 minutes only in that time frame to be told that someone will be with us again in 30-45 minutes. Happened on 4 occasions. After the surgery we were told we can go home once we see the dr and he will be right in to see us. 2 hours later he never came in. We asked a nurse to call him so we could go home and she said he will be right in and of course for over an hour he didn’t show up. These are the same people that go to other businesses and demand to be taken care of immediately and will throw fits if not accommodated but won’t show the same courtesy.

Response from the ownerInvalid relative date format:
Thank you for recognizing our team’s skills. We’re sorry for the extended wait times you experienced and understand how frustrating that must have been. Please reach out to us at mystlukes@sluhn.org so we can review your visit and address your concerns.<br> <br>Thank you, <br>St. Luke’s Reputation Management Team
Consuelo Riopel
1 month ago
2

The only good thing was the emergency room; after that, it was just a bunch of kids seeing patients with no knowledge. When I returned home, my spouse was in the same condition and had more questions than answers than when she arrived. Barely saw a doctor tests no discussed.

Response from the ownerInvalid relative date format:
Consuelo,<br>We’re sorry your experience after the emergency room visit fell short of expectations. Your feedback about communication and follow-up care is important to us. Please contact us at mystlukes@sluhn.org so we can address your concerns directly. <br><br>Thank you, <br>St. Luke’s Reputation Management Team
Linda Papenhausen
1 month ago
5

ST. LUKE'S HOSPITAL "Every individual at St. Luke's Hospital was exceptional. From Dr. J.R. Fitzpatrick's expertize as the Cardio surgeon, to the care provided by Nurses Hunter and Andrew in ICU, as well as Abdul's promising NP training, And in the step-down unit, Tammy, Jen, and Stacy offered wonderful support, while Alyssa in admissions was also so compassionate. We thank each of you for your teamwork and kindness." James and Linda Papenhausen

Response from the ownerInvalid relative date format:
Thank you, James and Linda, for sharing your experience. We’re delighted Dr. Fitzpatrick, Nurses Hunter and Andrew, Abdul, Tammy, Jen, Stacy, and Alyssa made your stay so positive. <br><br>Thank you, <br>St. Luke’s Reputation Management Team
Philip Carlos
1 month ago
1

Guarantor #633811 yes to them all I am is a number the nurses are nice and the rooms are comfortable but when it comes to the bill well that's a whole different story let's start with the name St Luke's and the even have a star in there name but it has to be for show because they do not know the true meaning of the star and in all the places Bethlehem PA the place where the holy person visited and the star can be seen from miles and there even a cross to but this place this place the sun does not shine at because I am 55 on Medicaid and food stamps I am from NJ and a member of AARP and talk to my congress men about social security and other stuff but this hospital says I make to much money and can't help me with my $19,084.55 cent bill that I made for the time I stayed there yesterday I know there a business and have to get paid but if the state says that I qualifying for Medicaid and the state give me almost the max amount of food stamps then clearly they see that I dont make that much money and I don't know what they base there facts on but I think they should change a couple things you can't get blood from a stone and I was not like this all the time but COVID hit and 2021 was the last I recalled since recently but if I pay them what they want I am sure to be right back in there owe ing them even more money so check my chart and go over the paper work again God bless you and have a happy Easter

Response from the ownerInvalid relative date format:
Philip,<br>We’re sorry to hear about your frustration with your bill. We appreciate your feedback and understand the importance of financial clarity. Please contact us at mystlukes@sluhn.org to discuss this matter further.<br><br>Thank you, <br>St. Luke’s Reputation Management Team
Ahmed Marouf
1 month ago
5

I recently went in for an ultrasound at Saint Luke’s and had a really positive experience overall. The nurse who took care of me was incredibly friendly and made me feel comfortable right away—super professional and just genuinely kind. Everyone I interacted with was welcoming and chill, which helped ease any stress I had. The only odd part was the person handling check-in on the first floor—she came off a bit strange!

Response from the ownerInvalid relative date format:
Ahmed, <br>Thank you for the 5-star rating!<br><br>St. Luke's Reputation Management Team.
Kylie Y
2 months ago
1

0 stars if i could. DONT COME HERE!!!!! I come to visit a family member who is a CHILD admitted into this disturbing hospital. Nurses sit their gossiping, staring, and on their phones doing absolutely nothing. I go to make my family members bed only to find out she has been laying and sleeping in her OWN throw up overnight into the next day which was at exactly 2:30pm. No one changed the sheets. I was absolutely horrified by the neglect the nurses in the pediatric care. DO BETTER. I told them this is unacceptable and unprofessional ! All her food was cold and her milk was warm. Mind you at the time she was the ONLY child in there. 10 nurses none of you did nothing for a child? CRAZY.

Response from the ownerInvalid relative date format:
We are sorry to hear about the experience you detailed. Your concerns regarding the care provided to your family member are important to us. We take feedback seriously. Please email us at mystlukes@sluhn.org so we can follow up on you and your family member's behalf. Thank you, St. Luke’s Reputation Management Team.
Robert G
2 months ago
1

Clinical Nutrition Services assured me my visit was covered by my insurance. I drove 30 minutes out of way, only to be told upon arrival my visit would not my covered, doctor asked me if I wanted the visit or to leave

Response from the ownerInvalid relative date format:
We apologize for the inconvenience and confusion you experienced regarding your insurance coverage. For the most accurate and personalized assistance, we recommend contacting our healthcare office directly to discuss your situation further.<br><br>Thank you, St. Luke’s Reputation Management Team
Sassy Carmenatty
2 months ago
2

The Surgeons and OR team were amazing. The unit that my wife ended up on was dirty, and the staff less than friendly. Her room was a shoe box with literally dirt finger marks all over the closet door and walls. It looked like someone was trying to escape and lost! They had no boxed meals on the unit for her to eat either. She was a walk in admit post-op. There should have been a box meal for her to have when she got to the unit. The bed almost fell back when we tried to lift the head of it. Just unkept. Definitely not safe for someone who had major surgery and a chest tube! Risk for infection is definitely high. Let's not even discuss the lack of gloves that I witnessed staff neglecting to wear while providing care, and the open specimen cups of betadine sitting on a portable heater that was open to air. Nothing about this unit screamed that you should even trust your dying dog being boarded here.The Anderson campus is way better. I went to use the visitor bathroom and it was even more disgusting. There isn't any excuse for the conditions!

Response from the ownerInvalid relative date format:
We appreciate your feedback and are sorry to hear about the experience on the unit. Your concerns are very important to us. Please email us at mystlukes@sluhn.org so we can follow up on you and your wife's behalf. Thank you, St. Luke’s Reputation Management Team.
Dan
2 months ago
1

I actually like the hospital but mu wife had to go to ER for a broken ankle. She took herself and had to walk pretty far in the parking lot, when she asked what was going on, the front desk said sorry all the staff like to park close....what!!!!! It has ro be a joke that staff are taking the nearest parking spots at the ER! Someone tell me it's a joke please

Response from the ownerInvalid relative date format:
Dan,<br>We apologize for your experience. We understand the importance of convenient access to our facilities, especially in emergencies. Please contact us at mystlukes@sluhn.org so we can address your concerns.<br><br>Thank you, St. Luke’s Reputation Management Team
Isaac Spicher
3 months ago
5

Response from the owner3 months ago
We are pleased to know a five star experience was provided. Thank you for the rating, St. Luke's Reputation Management Team.
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