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Samaritan Behavioral Health Services – Outpatient Addiction Services

1575 Washington St, Suite A Watertown, NY 13601
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The facilities at Samaritan Medical Center - Behavioral Health in Watertown, NY 1

About Samaritan Behavioral Health Services – Outpatient Addiction Services

Behavioral health care at Samaritan Medical Center is comprehensive, compassionate, and designed around the unique needs of all individuals. Despite offering care in a clinical facility, clients feel welcomed and at home when working with their care team here.

As a medical facility, clients will receive comprehensive outpatient care that will allow them to navigate their mental health struggles and substance use disorders. Those needing more robust support will find it through intensive outpatient programs that provide alcohol and substance abuse treatment and other addiction recovery services. This facility also offers an inpatient mental health unit located in the main hospital if individuals need care through partial hospitalization programs or are in an emergency situation.

With all levels of care, clients will find a range of services weaved into their treatment including specialized therapies, group, individual, and family therapy, medication assisted detox, and cognitive behavioral therapy.

Latest Reviews

Morgan Spencer
2 weeks ago on Google
1
For the past ten years, Behavioral Health has repeatedly discharged a patient prior to stabilization, placing their health and safety at risk. Despite this pattern, the agency is now refusing to change court order to administer a medication to a patient who has a documented allergy to it. These actions raise serious concerns of misconduct, mismanagement, and potential illegality, and call into question the integrity of the agency’s practices. The agency refuses to respond and has even threatened false arrest for speaking to others about this, a protected activity and advocacy. The COO CCed the Watertown Police Department, violated HIPPA, and sought to attempt an arrest for "disorderly conduct" for a family member placing two phone calls. Very corrupt and very strange.
Frank Dary
3 weeks ago on Google
1
I was speaking to someone in the Mental Health Unit when I heard this "I don't want to leave I am homeless!" It was a man. A woman responded "Too bad! You are going to DSS!" I called back the main line to question that. They defended it. The man sounded like he was suffering. I also visited in person to see the entire staff be terribly afraid of one black woman yelling, with no weapons, nothing but her body. She was pacing, and all staff looked absolutely terrified and just looked down. As a guest, I wondered if I needed to assist properly. It was indicative of sincere lack of training. Very disturbing things to witness.
Response from the owner1 week ago
Hello Frank, we are disturbed to learn that this was your experience. If you would like to talk about your concerns and provide further details, you can call our Patient Advocate at 315-785-4679. Your feedback is important to us so we can identify areas to improve.
Morgan S
2 months ago on Google
1
Abusive entity that attempts to isolate patient from family involvement. Threatens family with arrest for first amendment freedom of speech. Doesn't communicate with family. Forcibly medicates a patient with a mediation they are allergic to while a medication that works for the patient is disregarded. This is for months at a time. Isolation of the patient for abuse is very severe. Appointments are made at random via zoom at a location that the family is banned from while patient suffers for months on end with voluntary hospitalizations asking for proper stabilization while they do not perform a medication change. Ask yourself if this is a place you are comfortable receiving help and support for mental health issues.
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Rehab Score

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5.4 / 10

Accepted Insurance

Samaritan Behavioral Health Services – Outpatient Addiction Services works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

medically-assisted-detox iconMedically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal. The length of stay at the detoxification program is determined according to the specific needs of the patient.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

When you choose drug rehab in New York, you'll participate in a variety of treatments that are designed to help you live a drug-free lifestyle. Common methods of treatment include group, individual, and family counseling, medication management, nutrition, exercise, and management of co-occurring mental health disorders.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

opium iconOpioid Addiction

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Building icon

1575 Washington St
Suite A
Watertown, NY 13601

Fact checked and written by:
Nadia El-Yaouti, M. Ed.
Edited by:
Kerry Nenn, BSW

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Reviews of Samaritan Behavioral Health Services – Outpatient Addiction Services

2.2/5 (21 reviews)
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Google Reviews

2.2 (21 reviews)
Panda Panda
2 weeks ago
2

Morgan Spencer
2 weeks ago
1

For the past ten years, Behavioral Health has repeatedly discharged a patient prior to stabilization, placing their health and safety at risk. Despite this pattern, the agency is now refusing to change court order to administer a medication to a patient who has a documented allergy to it. These actions raise serious concerns of misconduct, mismanagement, and potential illegality, and call into question the integrity of the agency’s practices. The agency refuses to respond and has even threatened false arrest for speaking to others about this, a protected activity and advocacy. The COO CCed the Watertown Police Department, violated HIPPA, and sought to attempt an arrest for "disorderly conduct" for a family member placing two phone calls. Very corrupt and very strange.

Frank Dary
3 weeks ago
1

I was speaking to someone in the Mental Health Unit when I heard this "I don't want to leave I am homeless!" It was a man. A woman responded "Too bad! You are going to DSS!" I called back the main line to question that. They defended it. The man sounded like he was suffering. I also visited in person to see the entire staff be terribly afraid of one black woman yelling, with no weapons, nothing but her body. She was pacing, and all staff looked absolutely terrified and just looked down. As a guest, I wondered if I needed to assist properly. It was indicative of sincere lack of training. Very disturbing things to witness.

Response from the owner
Hello Frank, we are disturbed to learn that this was your experience. If you would like to talk about your concerns and provide further details, you can call our Patient Advocate at 315-785-4679. Your feedback is important to us so we can identify areas to improve.
Lily Morrow
3 weeks ago
1

Response from the owner
Hello Lily, we are sorry to see that you had a one-star experience. If you would like to talk about your concerns, you can call our Patient Advocate at 315-785-4679. Your feedback is important to us so we can identify areas to improve.
Morgan S
2 months ago
1

Abusive entity that attempts to isolate patient from family involvement. Threatens family with arrest for first amendment freedom of speech. Doesn't communicate with family. Forcibly medicates a patient with a mediation they are allergic to while a medication that works for the patient is disregarded. This is for months at a time. Isolation of the patient for abuse is very severe. Appointments are made at random via zoom at a location that the family is banned from while patient suffers for months on end with voluntary hospitalizations asking for proper stabilization while they do not perform a medication change. Ask yourself if this is a place you are comfortable receiving help and support for mental health issues.

oliver gebo
2 months ago
1

just now New I had a terrible experience with their psych center for adults. I was 18 and I was placed in a room with a grown woman who was looking to hurt others. She was touching herself at night while I was trying to sleep. She had her paintings on the wall of people dying. I asked to be moved and no one did it. I was given a thin t shirt five sizes too big and my bra was taken so I felt extremely exposed all the time. The staff provided no comfort when I was crying. I was given night meds in the morning and morning meds at night, then expected to get up and do activities. I was fed food I was allergic to multiple times. Plus I was hit on by a staff member who was twice my age. An absolutely horrific three day stay that I will never forget. I got no healing here. I honestly came out feeling worse than when I went in.

Response from the owner
Oliver, we are disheartened to hear that this was your experience. We would like to learn more about your concerns if you are willing to call our Patient Advocate at 315-785-4679. Your feedback is very important to us, as it helps us identify areas of concern and make plans for improvement.
Kristina Dorr
8 months ago
1

When I needed to see the Dr. or get a refill on a prescription it was never done in a timely manner and I felt like I was left out in the cold to suffer! Like no one cared about my mental stability! I went days without a refill! I’m very unhappy with the services through SMC!

Response from the owner
Hi Kristina, we are sorry to hear that this was your experience at Samaritan. Due to laws of patient confidentiality, we are unable to discuss this online for the public to see. Please contact our Patient Advocate at 315-785-4679 so we may address your concerns. Please know that your feedback is important to us.
Rose Lopez
9 months ago
1

This place is a joke. A loved one goes here and never ever are there seen at their appointed time. The person is a quiet and reserved individual so they don't say anything that sounds like they are complaining. I will though because if you have to wait an hour to be seen after your appointment time and then you're giving 11 minutes of their time, that is not helping the person at all. I'm not even exaggerating. My loved one waited 1 hour and 15 minutes to be seen and then was out within 12 minutes. Something needs to change

Response from the owner
Hello Rose. We are sorry to hear that this was your experience. Please feel free to reach out to the Patient Advocate at 315-785-4679 so we can address your concerns. Please know that we are not able to proceed with this conversation online, due to law protecting patient privacy. Sincerely,
Andra C.
1 year ago
5

Angela is a true professional. She has helped me navigate myself upwards. I always look forward to our meetings. Highly recommend! I started with another therapist, however I could feel it not being a good fit. My request of trying someone else was accommodated after explaining my reasoning. I appreciated that.

María Rivera
1 year ago
1

They have to bring in psychiatrists with more experience in mental health and who are more interested in the patient than in money.

jason Leach
1 year ago
4

Tia Real
1 year ago
5

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