Staten Island University Hospital

475 Seaview Ave Staten Island, NY 10305

About Staten Island University Hospital

Staten Island University Hospital – Seaview Avenue, located in Staten Island, New York, offers an array of outpatient drug rehab programs that are intended to assist individuals in need when it comes to battling with alcohol addiction or drug overdose. They are structured to assist individuals in recovery to learn both the skills and methods for conquering addiction, while also resolving associated mental issues leading to substance abuse.

Staten Island University Hospital aims to provide easily available treatment. They take many insurances ranging from Medicaid to Medicare as well as private plans. Financial counselors are also available to assist patients with exploring other payment options for those who may not be insured so that cost does not become a barrier to care.

With relapse prevention strategies and aftercare planning, the center places a focus on long term recovery, which is essential for life post treatment. The team at the center consists of addiction specialists, counselors with proper licenses and medical professionals who not only provide emotional but also psychological and sometimes physical support.

Staten Island University Hospital also has a large Behavioral Health Department. With their Mental Health Program, you can seek treatment for depression, anxiety disorders, bipolar disorder and schizophrenia. A variety of health disciplines work in a team approach to develop comprehensive treatment plans including psychiatrists, psychologists, social workers and nurses.

Latest Reviews

angel encarnacion

3 months ago on Google

Nurse staff on the 3 b floor need to be retrained on. Customer patient service family in a unit on floor and had to wait 4 hours to use bathroom after Press the nurses button on the bed I still hooked up to IV. I need it removed from arm so they can use restroom I had to call station to get someone there ASAP after calling in visiting on Saturday all of them on phone in station doing nothing and attending to services mad at hospital need work in customer service patient care all of the above.

Al Adesousa

4 months ago on Google

Good good hospital they went all the way

J Alvarez (Jav)

4 months ago on Google

Worst experience. One doctor walking around the whole time and zero patients being seen. I was asked my name 3 times but wasn t helped or asked about my problem at all. Wasted time and money getting here for 0 blood work. The only way you ll be seen is if you re actively dying and even then, you should find somewhere else to get help.

Rehab Score

Our Methodology

Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology

7.1 / 10

Gallery

Staten Island University Hospital - Seaview Avenue NY 10305

The facilities at Staten Island University Hospital - Seaview Avenue in Staten Island, NY 1

Location

Accepted Insurance

Staten Island University Hospital works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

Outpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Introduced in 1983, motivational interviewing is a method to help clients commit to change. It's based on the philosophy that change is hard, and clients must explore their own options and come to their own conclusions rather than receive warnings or advice from the therapist.

Amenities

Private Setting

Staff & Accreditations

Staff

John Anastasio

Associate Executive Director

Brahim Ardolic, MD

Executive Director

Myrna Capabianco

Chief Nursing Officer

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

(718) 226-9000

Website

475 Seaview Ave
Staten Island, NY 10305

Get Help Now - 646-439-0877

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Reviews of Staten Island University Hospital

2.6/5 (100 reviews)

206

357

Google Reviews

2.6 (100 reviews)

otherwise

2 months ago

Told them that every time I closed my eyes to try and sleep , I was awoken by seizure-like activity. No neuro-work up. Just sent home without help and then of course I seized. Neuro asked why I didn't go to the ER after seizing. I said I'd rather crawl under a porch like a dying cat after the way they treated me💅 Update: I was diagnosed with Mast Cell Activation Syndrome. I was in anaphylaxis, but to be fair with my condition, it comes in rare forms that physicians are not trained to recognize in medical school. My lips were extremely swollen, and I told them that my tongue swelled severely, right before my arrival.. I was not able to attend earlier due to personal reasons When presenting with this symptom, but I was spitting up my own flesh, which they completely ignored. Now that i'm diagnosed, they are nice to me each time. Medical mysteries beware, they will not know what to do with the most likely. I had no better luck in the city and eventually had to pay out of pocket for specialists😃😃 I am increasing my score because now that they can understand my condition they have helped me every time, and it has been pleasant experiences. I feel safe and well cared for there, now. Obviously i'm going to have mixed feelings but it has been very healing for me. It doesn't erase the fact that the first time was abysmal; and there was a lot more to it than I feel comfortable sharing publicly(coulda sued LOL), but it really depends on what you are going in for and who you get. Best of luck.

Jeff

I went here for a colonoscopy today. And the level of service was exceptional. I was very much put at ease, considering it was my first procedure ever having anesthesia. Everyone from the Registration office to the nurses, to the aftercare was top notch. I understand everybody has different experiences, especially in healthcare but my experience with this procedure on this day at this hospital was wonderful. Thank you to all Healthcare professionals.

michael t

Worst hospital I’ve seen in New York … definitely go anywhere by here for care .. 3A is poorly managed with ineffective inexperienced and lazy staff

Diane S

This hospital is the dirtiest, worst care, and nasty doctors and staff I have ever dealt with in my life! I had to ask five times over 3-hour course for them to clean the overflowing garbage in my brother's room. Someone finally came in with an attitude. The staff, nurses, and some doctors just did what they had to do. I would not put my worst enemy in this piece of crap hospital!

Samantha Garcia

3 months ago

Under treated me 3 times and turned me away 3 times. Doctors refused to do anything for my care because it was "too risky" don't come here no matter what. Do anything you can to avoid this hospital. May or may not b alive later

Hindy Jacobowitz

The labor and delivery department is sumthing special with nurse Lea such a friendly one she explains everything spends time for her patients!! I would recommend all my friends! Gr8 experience

Carol Dibartolo

The new parking system for heart tower and Florina center is a disaster. They made patient parking much smaller and gave staff the larger one. Patient family , if the lot is filled need to walk halfway around the hospital or park in the street when there was plenty of room in the lot right near the back of the hospital. No reguard for the families visiting or coming for treatment . Think they should rethink this parking situation

Stephanie Morton

I am a private caretaker for my client, never had a bad experience here. June, Stephanie, Nurse Qwen and nurse Daria are the best. However, on psalm Sunday ( Hosana, Hosana). While with my client. The Doctor visited him, she never made eye contact with me, nor did she introduce herself or acknowledge me, her perfume/ cologne was as nasty as her attitude. My client has medical issues, which include COPD. Her perfume/cologne overpowered the room and the entire floor which sent him into a very bad coughing fit. And extreme labored breathing, mind you he's on oxygen. He need a breathing treatment to tamper the coughing and breathing. And when I addressed her about his needs, she seemed as if I was bothering her. Then, I go to the mass held in the facility and it's a Catholic service. I am Christian. So Catholics kneel. Christians we do not. But to respect the religion, I kneeled. I am 55, and work hard! So getting up wasn't difficult, but of course required that extra UMF!!! Two young ladies in blue scrubs LAUGHED AND SNICKERED!!! In the house of worship. Never extended a helping hand. I shot them a " LOOK" and they stopped. Such good devilish Catholics they are. Are these the folks that are here caring for ailing individuals and representatives of S.I.U.H? If it is shame. Shame. Shame. Then I walk in on Monday, and my clients medication is crushed, sitting in applesauce and not administered to him. The entire medication had to be thrown out. His breathing was labored due to the cannula not being in his nostrils, and his chest was gurgling with sputum. Most likely build up from not having his medication nor the morning treatment for breathing. And he has Dementia, so not receiving that had him really out of sorts. I pray for all the ailing, and for all caregivers no matter the " title " of their works. And pray we all can be and do better. In Jesus name, Amen 🙏🏿

Megan McDonald

Ignorant nurse staff stationed in ICU. Medical doctors disregarding any input from loved ones regarding swelling of body parts, completely ignoring any symptoms of sepsis; to be later diagnosed with sepsis- after it’s too late. Overall, poor experience here. Our countries systems are failing us. Allowing a patient to develop sepsis, without addressing symptoms at a rapid rate, is unprofessional. It appears as though they lack insight and empathy in a field they paid so much money to study, to even work in. Lower the salary and see if the masses become nurses and doctors. In my eyes, the doctors and medical team failed my loved one.

Neda Spahiu

The moment we walked into this hospital was nothing short of a nightmare. My grandfather had just suffered a stroke, and instead of being met with urgency and compassion, we were treated with coldness and disrespect. Despite the severity of his condition, they refused to allow both me and my mother to be by his side. He was critically ill and possibly dying, yet we were forced to fight just to be near him. The security staff were particularly awful — rude, aggressive, and completely lacking in empathy. At a time when we were already scared and emotional, they made things significantly worse. Their tone, behavior, and complete disregard for the situation were appalling. Dr. Schwab from the neurology department was equally disappointing. He showed little to no compassion when speaking to my grandfather or to us as a family. His demeanor was cold and unapproachable, and we felt unsupported and dismissed during one of the most difficult times in our lives. The only bright lights in this otherwise dark experience were Nurse Ava from the ICU and Dr. Laudx David. Nurse Ava was truly exceptional — caring, attentive, and full of genuine compassion. She treated my grandfather with the love and respect every patient deserves. Dr. Laudx David also stood out with his kindness and professionalism, and for that, we are truly grateful. That said, two good people cannot make up for a completely broken system. The lack of empathy, the disorganization, and the mistreatment we faced left a lasting negative impression. This hospital needs a serious overhaul — both in staff training and in basic human decency. I would never bring a family member here again, and I sincerely hope no one else has to go through what we did.

4 months ago

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