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Steward Holy Family Hospital – Center for Behavioral Medicine

70 East street Methuen, MA 01844
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Steward Holy Family Hospital - Center for Behavioral Medicine MA 1844

About Steward Holy Family Hospital – Center for Behavioral Medicine

Steward Holy Family Hospital Center for Behavioral Medicine is located within the Steward Holy Family Hospital. It provides inpatient psychiatric stabilization for adults and adolescents experiencing behavioral health or substance use crises. This hospital is in Methuen, Massachusetts, near the Spicket River Greenway, Forest Lake, and several parks. These nearby attractions offer scenic walking trails, green spaces, and recreational opportunities for recovery. 

Crisis Assessment and Intervention Services

According to the Steward Holy Family Hospital’s website, this facility provides comprehensive behavioral medicine services addressing a range of mental health and addiction needs. Although this facility provides immediate crisis assessment and intervention services, it is not a rehab or sober living facility. 

I found that this facility offers partial hospitalization and intensive outpatient programs for step-down care and post-emergency care. A multidisciplinary team approach includes psychiatrists, psychologists, nurses, social workers, and addiction specialists to help patients requiring dual-diagnosis treatment or coordinated care with other medical services. 

Short-Term Behavioral Stabilization and Safety

This hospital-based facility in Steward Holy Family Hospital provides clients with secure and comfortable units with onsite amenities, helping adolescents and adults focus on a therapeutic environment. This hospital section emphasizes individual treatment planning that includes medication management, psychotherapy, and psychoeducation. 

Steward Holy Family Hospital–Center for Behavioral Medicine works to coordinate with outpatient providers and community resources for long-term recovery and stabilization. 

They offer short-term behavioral and substance use stabilization for patients, covered through most major health insurance plans, including Medicare and Medicaid. Financial assistance and counseling are offered through the admission team prior to crisis assessment or intervention services.

Facility Overview

Bed icon 283
Number of Available Beds

Similar Rehab Centers

Latest Reviews

George Silva
1 month ago on Google
1
Ill update with a writeup soon
anabel concepcion
1 month ago on Google
1
El peor hospital dure desde la 6:55 y eran la 4:36 y no me había atendido y mejor me fui, el personal de alante son una grosera no le importa nada y te hablan sin educación y ayer vi muchas personas irse
Angela Almquist
1 month ago on Google
1
If I could give zero stars, I would. What I experienced at Holy Family Hospital’s emergency department was nothing short of neglect, cruelty, and a complete failure of basic medical care. On Monday, September 1st, I arrived with the worst headache of my life, sudden, severe pain with nausea, vomiting, neck pain, blurred vision, and numbness in my hands. These are textbook neurological red flags. Instead of being treated as the life-threatening emergency it was, I was left in triage for over an hour, actively vomiting and crying out for help, only to be told multiple times to “quiet down.” Staff sat at the nurses’ station eating dinner while I was screaming on a stretcher. After I vomited all over myself, my boyfriend had to beg for help before someone finally handed me an emesis bag after the fact. Nobody helped me clean up; I lay there with my hair covered in vomit, ignored, humiliated, and in agony. When I was finally scanned, it showed exactly what I feared: a subarachnoid hemorrhage (bleeding in the brain from a likely aneurysm). I had to be med-flighted to Mass General for emergency neurosurgical care. Had this delay cost me my life, it would have been on their hands. As a registered nurse myself, I am deeply ashamed and disgusted that this is what healthcare has come to at Holy Family. To dismiss, belittle, and outright ignore someone with my symptoms is dangerous, negligent, and unforgivable. This was not only poor care, it was inhumane. This experience has left me traumatized. Patients deserve dignity, compassion, and urgent attention in critical situations. Beyond disappointed with this facility and staff.
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Rehab Score

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6.6 / 10

Accepted Insurance

Steward Holy Family Hospital – Center for Behavioral Medicine works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Addiction Treatments

Levels of Care

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

A person who has alcohol use disorder (alcoholism) builds up a physical tolerance to alcohol. If they try to stop drinking, they experience withdrawal symptoms. Treatment is available for this condition, through alcohol rehab in Massachusetts. Treatment options include AA, detox, counseling, medication, residential programs, and outpatient treatment. Social and family support systems are crucial during and after treatment of any kind.

Addiction is a highly complex problem, and drug rehab in Massachusetts is often necessary to address it. These programs treat physical, mental, and relational issues that are involved. Treatment empowers individuals to manage these issues without the use of drugs.

opium iconOpioid Addiction

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

ECT is a form of treatment in which controlled electric currents are passed through the brain, sometimes causing short seizures. Treatments are done under general anesthesia. ECT appears to change brain chemistry for the better, and has been shown to provide fast and sometimes dramatic improvements in severe mental health conditions that can exist alongside addiction, including depression, bipolar disorder, psychosis, and suicidality. ECT is also often used by those who prefer it to taking medication.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

During cognitive behavioral therapy in Massachusetts, clients work with a trained counselor to identify negative thinking patterns and change them. This change in thinking has been shown to lead to changes in behavior to treat substance use and mental health disorders effectively.

If you are experiencing intense, negative emotions, dialectical behavior therapy can help you learn how to regulate painful emotions and manage the interpersonal situations that generate them. This method is often used during substance use treatment in Massachusetts to help you develop better coping skills and avoid relapse.

Amenities

  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Christine M Basil, MSN, RN

VP of Nursing & Operations & Site Administrator

William Goodman, MD, MPH

VP of Medical Affairs

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Building icon

70 East street
Methuen, MA 01844

Fact checked and written by:
Maygen Brockway
Edited by:
Courtney Myers, MS

Rehab in Cities Near Methuen

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Reviews of Steward Holy Family Hospital – Center for Behavioral Medicine

3.9/5 (1917 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.9 (1917 reviews)
paola mejia
2 weeks ago
1

Horrible waiting time!! Waited 7 hours to get call and nothing, they kept bringing people before me. I ended up leaving without getting check in. The triage nurse does not even check on people and the front desk personnel does not help at all they are just on their phone all the time not putting attention on the patients. Don’t go to this hospital don’t waste your time. And if it’s something serious they can do anything for you they just transfer you to Boston.

Saimai Doiron
2 weeks ago
5

I never thought I’d be writing a review for a hospital, but this place truly deserves it. I brought my husband here a couple of years ago, and the care we received was absolutely outstanding. Every doctor, nurse, and staff member treated us with kindness, compassion, and professionalism. We moved and had to go to another hospital, and let me tell you...nowhere compares to this one. The level of care, attention, and genuine concern for patients here is unmatched. I’m so grateful for everything they did for us and wish we still lived close enough to come back. Highly recommend this hospital to anyone who wants not just excellent medical care, but people who truly care.

George Silva
1 month ago
1

Ill update with a writeup soon

Thomas krick
1 month ago
1

Rain C
1 month ago
1

anabel concepcion
1 month ago
1

El peor hospital dure desde la 6:55 y eran la 4:36 y no me había atendido y mejor me fui, el personal de alante son una grosera no le importa nada y te hablan sin educación y ayer vi muchas personas irse

Angela Almquist
1 month ago
1

If I could give zero stars, I would. What I experienced at Holy Family Hospital’s emergency department was nothing short of neglect, cruelty, and a complete failure of basic medical care. On Monday, September 1st, I arrived with the worst headache of my life, sudden, severe pain with nausea, vomiting, neck pain, blurred vision, and numbness in my hands. These are textbook neurological red flags. Instead of being treated as the life-threatening emergency it was, I was left in triage for over an hour, actively vomiting and crying out for help, only to be told multiple times to “quiet down.” Staff sat at the nurses’ station eating dinner while I was screaming on a stretcher. After I vomited all over myself, my boyfriend had to beg for help before someone finally handed me an emesis bag after the fact. Nobody helped me clean up; I lay there with my hair covered in vomit, ignored, humiliated, and in agony. When I was finally scanned, it showed exactly what I feared: a subarachnoid hemorrhage (bleeding in the brain from a likely aneurysm). I had to be med-flighted to Mass General for emergency neurosurgical care. Had this delay cost me my life, it would have been on their hands. As a registered nurse myself, I am deeply ashamed and disgusted that this is what healthcare has come to at Holy Family. To dismiss, belittle, and outright ignore someone with my symptoms is dangerous, negligent, and unforgivable. This was not only poor care, it was inhumane. This experience has left me traumatized. Patients deserve dignity, compassion, and urgent attention in critical situations. Beyond disappointed with this facility and staff.

gladys bonet
1 month ago
5

Ez Rivera
1 month ago
5

Deepak Choudhry
1 month ago
4

gng so right it was like approx. 1:25AM i was on that timing ya heard down on prospect hill law so i put my shawty rose toy in my ahhhh to feel sum different u feel me or u don but anyways den da toy got stuck i rushed over to the holy F. (New slang) n they was able to pull dat out on da low ngl n my doc his name Juanlito Sanchez, (MD) he got me right n gave me the lick i felt in my spine ngl but it was tuff

Tim
1 month ago
1

Their phones have been down for two days and there is no way to get in contact with anyone there since they don't use email. It amazes me that you can't get in touch WITH A HOSPITAL FOR 48 HOURS. Ridiculous...

Marcia Gallagher
1 month ago
1

My sister has been there over two days. Diagnosed with cancer. Her oncologist has seen her twice and has yet to say what stage cancer. She is on a catheter and apparently they inserted it incorrectly and she bleed and peed on her bed. Her nurse was extremely rude to me when I called to inquire if the doctors saw her today. A simple yes or no question. She educated me on the role of a medical proxy which I fully understand not my first rodeo. Then while I was on the phone with my sister she went into her room complaining about me to my sister. Horrible experience and not a good hospital

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