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Steward Holy Family Hospital – Center for Behavioral Medicine

70 East street Methuen, MA 01844
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Steward Holy Family Hospital - Center for Behavioral Medicine MA 1844

About Steward Holy Family Hospital – Center for Behavioral Medicine

Steward Holy Family Hospital Center for Behavioral Medicine is located within the Steward Holy Family Hospital. It provides inpatient psychiatric stabilization for adults and adolescents experiencing behavioral health or substance use crises. This hospital is in Methuen, Massachusetts, near the Spicket River Greenway, Forest Lake, and several parks. These nearby attractions offer scenic walking trails, green spaces, and recreational opportunities for recovery. 

Crisis Assessment and Intervention Services

According to the Steward Holy Family Hospital’s website, this facility provides comprehensive behavioral medicine services addressing a range of mental health and addiction needs. Although this facility provides immediate crisis assessment and intervention services, it is not a rehab or sober living facility. 

I found that this facility offers partial hospitalization and intensive outpatient programs for step-down care and post-emergency care. A multidisciplinary team approach includes psychiatrists, psychologists, nurses, social workers, and addiction specialists to help patients requiring dual-diagnosis treatment or coordinated care with other medical services. 

Short-Term Behavioral Stabilization and Safety

This hospital-based facility in Steward Holy Family Hospital provides clients with secure and comfortable units with onsite amenities, helping adolescents and adults focus on a therapeutic environment. This hospital section emphasizes individual treatment planning that includes medication management, psychotherapy, and psychoeducation. 

Steward Holy Family Hospital–Center for Behavioral Medicine works to coordinate with outpatient providers and community resources for long-term recovery and stabilization. 

They offer short-term behavioral and substance use stabilization for patients, covered through most major health insurance plans, including Medicare and Medicaid. Financial assistance and counseling are offered through the admission team prior to crisis assessment or intervention services.

Facility Overview

Bed icon 283
Number of Available Beds

Latest Reviews

Tim Lavin
2 weeks ago on Google
1
I didn't even get weighed at triage. This place sucks. Don't go. Just go to Lawrence. They don't even follow basic procedure then if you bring this up they condescend to you
Jen
3 weeks ago on Google
5
I’m honestly surprised to see negative reviews for Holy Family Hospital, because my experience here was absolutely the opposite. After a terrible encounter at Lawrence General Hospital (where I was dismissed by a rude receptionist who simply handed me a form and rolled her eyes) I came here with my toddler, who had just fallen down the stairs and hit his head. I was shaken, worried, and bracing myself for another upsetting interaction. The moment I walked in, the receptionist was so kind and attentive. She noticed I was trembling and struggling to speak, so she handed me paper to write on and gently reassured me that my son would be taken care of right away. Not even a minute later, the triage nurse called us back to check for a concussion. Shortly after, the doctor came in, did a thorough exam, and calmly explained everything to reassure me that my son was okay. They told me the ER was full but were attentive to my son’s condition, checking in on his behavior while we waited. The triage nurse gave him medication a little later, and about an hour afterward we were admitted for observation. The nurse we met was so sweet, caring, and even shared their own stories of their littles getting into accidents, which made me feel less alone. From the moment we arrived around 5pm until we left around 7pm, the process was smooth, efficient, and filled with genuine compassion. As a first-time mother, I came in terrified, but I left relieved, grateful, and amazed at the professionalism and kindness shown to us. It truly felt like being wrapped in the support of caring professionals who treated us like family. Thank you so much to everyone... from the reception staff to the nurses and doctor for turning such a frightening moment into one of comfort and reassurance. God bless you all!
Sabrina Aliberti
3 weeks ago on Google
1
I am so unhappy, my almost 10 year old has a huge bump on his head. We arrived at around 9:30pm. It is currently 2:21 and is still waiting in the er.. I’m so desperate to see someone for him. But, this wait time is so beyond insanity!!!
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Rehab Score

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6.6 / 10

Accepted Insurance

Steward Holy Family Hospital – Center for Behavioral Medicine works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Addiction Treatments

Levels of Care

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

A person who has alcohol use disorder (alcoholism) builds up a physical tolerance to alcohol. If they try to stop drinking, they experience withdrawal symptoms. Treatment is available for this condition, through alcohol rehab in Massachusetts. Treatment options include AA, detox, counseling, medication, residential programs, and outpatient treatment. Social and family support systems are crucial during and after treatment of any kind.

Addiction is a highly complex problem, and drug rehab in Massachusetts is often necessary to address it. These programs treat physical, mental, and relational issues that are involved. Treatment empowers individuals to manage these issues without the use of drugs.

opium iconOpioid Addiction

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

ECT is a form of treatment in which controlled electric currents are passed through the brain, sometimes causing short seizures. Treatments are done under general anesthesia. ECT appears to change brain chemistry for the better, and has been shown to provide fast and sometimes dramatic improvements in severe mental health conditions that can exist alongside addiction, including depression, bipolar disorder, psychosis, and suicidality. ECT is also often used by those who prefer it to taking medication.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

During cognitive behavioral therapy in Massachusetts, clients work with a trained counselor to identify negative thinking patterns and change them. This change in thinking has been shown to lead to changes in behavior to treat substance use and mental health disorders effectively.

If you are experiencing intense, negative emotions, dialectical behavior therapy can help you learn how to regulate painful emotions and manage the interpersonal situations that generate them. This method is often used during substance use treatment in Massachusetts to help you develop better coping skills and avoid relapse.

Amenities

  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Christine M Basil, MSN, RN

VP of Nursing & Operations & Site Administrator

William Goodman, MD, MPH

VP of Medical Affairs

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Building icon

70 East street
Methuen, MA 01844

Fact checked and written by:
Maygen Brockway
Edited by:
Courtney Myers, MS

Rehab in Cities Near Methuen

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Reviews of Steward Holy Family Hospital – Center for Behavioral Medicine

4/5 (1903 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

Tim Lavin
2 weeks ago
1

I didn't even get weighed at triage. This place sucks. Don't go. Just go to Lawrence. They don't even follow basic procedure then if you bring this up they condescend to you

Jen
3 weeks ago
5

I’m honestly surprised to see negative reviews for Holy Family Hospital, because my experience here was absolutely the opposite. After a terrible encounter at Lawrence General Hospital (where I was dismissed by a rude receptionist who simply handed me a form and rolled her eyes) I came here with my toddler, who had just fallen down the stairs and hit his head. I was shaken, worried, and bracing myself for another upsetting interaction. The moment I walked in, the receptionist was so kind and attentive. She noticed I was trembling and struggling to speak, so she handed me paper to write on and gently reassured me that my son would be taken care of right away. Not even a minute later, the triage nurse called us back to check for a concussion. Shortly after, the doctor came in, did a thorough exam, and calmly explained everything to reassure me that my son was okay. They told me the ER was full but were attentive to my son’s condition, checking in on his behavior while we waited. The triage nurse gave him medication a little later, and about an hour afterward we were admitted for observation. The nurse we met was so sweet, caring, and even shared their own stories of their littles getting into accidents, which made me feel less alone. From the moment we arrived around 5pm until we left around 7pm, the process was smooth, efficient, and filled with genuine compassion. As a first-time mother, I came in terrified, but I left relieved, grateful, and amazed at the professionalism and kindness shown to us. It truly felt like being wrapped in the support of caring professionals who treated us like family. Thank you so much to everyone... from the reception staff to the nurses and doctor for turning such a frightening moment into one of comfort and reassurance. God bless you all!

Sabrina Aliberti
3 weeks ago
1

I am so unhappy, my almost 10 year old has a huge bump on his head. We arrived at around 9:30pm. It is currently 2:21 and is still waiting in the er.. I’m so desperate to see someone for him. But, this wait time is so beyond insanity!!!

Ariana Ribeiro
3 weeks ago
1

The absolute worst hospital i’ve ever been to. You will wait hours for results and for someone to come in and check on you. The staff here has no empathy what’s so ever!!

Christine Higginbottom
3 weeks ago
1

This place is awful. Over and over again this place doesn't properly treat patients. The rooms are dirty, patients left in their own urine, nurses could care less. Family member was in the hospital for weeks and caught lice!!!! How the hell does someone get lice in the hospital. I have had multiple families there recently and all of them have said how dirty this place is and how the staff just don't care.

Chris Obrien
1 month ago
1

While trying to be seen for asthma and bronchitis issues was left waiting in the lobby for 3 hours gasping to breath ..not only did they send my prescriptions to the wrong pharmacy but they did not supply the hospital note that i needed for work in my discharge packet and when returned to request I was told to pretty much pound sand ..this a hospital that only cares about one thing doing very little for money and when you hit the lobby again you are just another dollar ...so glad they joined Lawrence general they will fit right in ...like seriously you discharge me with a o2 level of 91% on multiple steroids, antibiotics and you thought over night I was going to be healed ..sorry to bother at 3am the incompetence runs deep ...very unprofessional and inconsiderate...don't go here if you can avoid it

juan tejada
1 month ago
5

Lindsey Stanton
1 month ago
5

Fantastic care! The ER staff are On the ball, attentive and very understanding! The place is super clean, and everyone was very friendly and answered questions quickly and with knowledgable responses!

omar amrani
1 month ago
5

Health care is a tough business I wont say my experience was 5 stars but I will say theirs always "ROOM" for improvements in the health care industry. Excuse my grammar. A COMPASSION ROOM WERE LISTEN AND DONUT JUDGE. RESPECTFULLY Sincerely, O

Roman Mastrangelo
1 month ago
5

I just wanna take the time to say thank you to Rob and Renée Evelyn anyone Else who took care of me. I came in there with the worst possible throat pain in my entire life. The way every nurse took care of me like I was family I can’t think I’m enough my visit which most time people go to hospital they think of the worst possible time being there was amazing We’re going to the worst possible pain I’ve ever felt in my life. I still found a way to smile Through these amazing people. I can go on and on about the nursing staff, but I do want to give credit to the E.N.T as well Everybody was so transparent and so helpful and I can’t thank everyone enough. Holy family is the best hospital over here!

Phoebe Yogbassi
1 month ago
1

My worst Experience Ever in the ER! I was transported to the ER via ambulance, for acute sciatica pain. I was clearly in pain and also suffering from side effects of a knee cortisone injection. A nurse took my vitals and from 5:00 am to 7:00 am, I was abandoned on a waiting bed in the hallway. NO ONE EVEN ASKED WHAT WAS GOING ON ! No one checked in afterwards to inquire. I left the ER worst than I arrived. Didn’t see a provider ! DO NOT GO there!

Jazmine Jackson‌‌‌
1 month ago
1

whoever is in the radiology department on 7/23/2025 @ 10:54am MST , answering phones don't need a job! very rude and whoever I was transferred to at the front desk hung up in my face. Its like since covid, these places are just hirning anybody!

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