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Steward Holy Family Hospital – Center for Behavioral Medicine

70 East street
Methuen, MA 01844
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Steward Holy Family Hospital - Center for Behavioral Medicine MA 1844

About Steward Holy Family Hospital – Center for Behavioral Medicine

Steward Holy Family Hospital Center for Behavioral Medicine is located within the Steward Holy Family Hospital. It provides inpatient psychiatric stabilization for adults and adolescents experiencing behavioral health or substance use crises. This hospital is in Methuen, Massachusetts, near the Spicket River Greenway, Forest Lake, and several parks. These nearby attractions offer scenic walking trails, green spaces, and recreational opportunities for recovery. 

Crisis Assessment and Intervention Services

According to the Steward Holy Family Hospital’s website, this facility provides comprehensive behavioral medicine services addressing a range of mental health and addiction needs. Although this facility provides immediate crisis assessment and intervention services, it is not a rehab or sober living facility. 

I found that this facility offers partial hospitalization and intensive outpatient programs for step-down care and post-emergency care. A multidisciplinary team approach includes psychiatrists, psychologists, nurses, social workers, and addiction specialists to help patients requiring dual-diagnosis treatment or coordinated care with other medical services. 

Short-Term Behavioral Stabilization and Safety

This hospital-based facility in Steward Holy Family Hospital provides clients with secure and comfortable units with onsite amenities, helping adolescents and adults focus on a therapeutic environment. This hospital section emphasizes individual treatment planning that includes medication management, psychotherapy, and psychoeducation. 

Steward Holy Family Hospital–Center for Behavioral Medicine works to coordinate with outpatient providers and community resources for long-term recovery and stabilization. 

They offer short-term behavioral and substance use stabilization for patients, covered through most major health insurance plans, including Medicare and Medicaid. Financial assistance and counseling are offered through the admission team prior to crisis assessment or intervention services.

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Fact checked and written by:
Maygen Brockway, MTC
Edited by:
Courtney Myers, MS

Facility Overview

Bed icon 283
Number of Available Beds

Latest Reviews

Mari Ruiz
2 months ago on Google
5
I went to the emergency room on April 14, 2026 at 1:00 PM, and my experience was very disappointing. The receptionist, a blonde woman with glasses, had a very rude attitude and spoke to me disrespectfully. I was already dealing with severe headache pain, and having to tolerate that kind of treatment made the situation even worse. This level of care and professionalism is unacceptable.
Alyssa Harrington
5 months ago on Google
5
The nurses here are amazing and I felt so comfortable and cared for.
Lora Grismaldy
5 months ago on Google
4
El personal muy amable , fui a la emergencia con mi niño de 12 años , la intérprete muy amable limpio y ordenado
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.6 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

Steward Holy Family Hospital – Center for Behavioral Medicine works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Addiction Treatments

Levels of Care

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

A person who has alcohol use disorder (alcoholism) builds up a physical tolerance to alcohol. If they try to stop drinking, they experience withdrawal symptoms. Treatment is available for this condition, through alcohol rehab in Massachusetts. Treatment options include AA, detox, counseling, medication, residential programs, and outpatient treatment. Social and family support systems are crucial during and after treatment of any kind.

Addiction is a highly complex problem, and drug rehab in Massachusetts is often necessary to address it. These programs treat physical, mental, and relational issues that are involved. Treatment empowers individuals to manage these issues without the use of drugs.

opium iconOpioid Addiction

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

ECT is a form of treatment in which controlled electric currents are passed through the brain, sometimes causing short seizures. Treatments are done under general anesthesia. ECT appears to change brain chemistry for the better, and has been shown to provide fast and sometimes dramatic improvements in severe mental health conditions that can exist alongside addiction, including depression, bipolar disorder, psychosis, and suicidality. ECT is also often used by those who prefer it to taking medication.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

During cognitive behavioral therapy in Massachusetts, clients work with a trained counselor to identify negative thinking patterns and change them. This change in thinking has been shown to lead to changes in behavior to treat substance use and mental health disorders effectively.

If you are experiencing intense, negative emotions, dialectical behavior therapy can help you learn how to regulate painful emotions and manage the interpersonal situations that generate them. This method is often used during substance use treatment in Massachusetts to help you develop better coping skills and avoid relapse.

Amenities

  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Christine M Basil, MSN, RN

VP of Nursing & Operations & Site Administrator

William Goodman, MD, MPH

VP of Medical Affairs

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Rehab.com regularly reviews this listing for accuracy but changes may occur between updates. For the most up-to-date information, please contact Steward Holy Family Hospital – Center for Behavioral Medicine.

Contact Information

Building icon

70 East street
Methuen, MA 01844

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Reviews of Steward Holy Family Hospital – Center for Behavioral Medicine

3.91/5 (1941 reviews)
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Overall Experience
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Google Reviews

3.91 (1941 reviews)
Ashley Neeland
4 weeks ago
1

DO NOT GO HERE! Worst Hospital Ever. I was supposed to be contacted to schedule an MRI to figured out the tumor situation on my brain… weeks have gone by and not one call, voicemail, etc. I called my doctors office to ask why I had not been reached out to and was told “you are scheduled for this date, they never called you?” My doctor office then said I should give them a call because they’re supposed to go over the ins and outs of getting an MRI and review things, ask you questions etc.. I called and you are prompted to press 0, I got transferred over to MRI and it rang twice and someone picked up the phone and hung it up. I called back and press 0 again, spoke to a different front desk person, get transferred to MRI again. An older (miserable) woman answers, I explained the situation and before I could say a full sentence I get yelled at and cut off “I can’t talk to you right now I have a patient infront of me so you’ll have to hold!” I said “ok thank you” before I could finish there comes the hold music. I am on hold three minutes and you guessed it… she picks up and immediately hangs up the phone (not a single Word spoken) I call back again to the front desk hitting zero, I then explain what keeps happening and at this point I am crying because how is a person who just found out they have a tumor on their brain being treated in such a way by a HOSPITAL!! To my surprise the switch board operator says that “ YOURE getting exhausting at this point so i don’t know what you want me to do” that really set the tone for how this hospital runs things. When there isn’t standards set or empathy, social skills, and or basic caring then why are we working at a hospital? Imagine you aren’t reached out to at all by a hospital that made your appointment, they don’t care to go over anything with you on what to expect and then you not only get repeatedly hung up on but then told YOU’RE the one being exhausting for calling back every time the MRI department hangs up on you. I’m then transferred to the “complaints” department where they say they’ll call back in 24 hours. I’ll update here whether or not they do. It’s just really sad as an already scared patient to be treated in such a manner and I’m to trust this office?

Victoria Tremblay
1 month ago
3

Rita Melvin
1 month ago
1

Unfortunately, my seven year old son had to stay at the Holy Family ER for one week inpatient mental health .... security and nursing staff very inconsistent with rules.... one security guard was on a power trip and randomly took away my son's rights to have family visit.... when previous days this was not an issue... my son was put right next door with older chronically mentally ill patients whom were screaming and jumping off their bed. My son was afraid to leave his room.... kids should be placed in a separate unit... it's only a matter of time before this hospital tanks...

Noelia Castillo
1 month ago
1

Absolutely terrible customer service. They will place you on hold/transfer you abruptly .. I called and was transferred without even finishing my sentence.. then the lab department picked up and I was immediately met with a rude, dismissive attitude. Instead of professionally asking me to repeat myself, the employee snapped, “I cannot hear a word you’re saying.” Healthcare staff should know how to speak to patients with basic respect and professionalism. Very disappointing experience!! Very rude. Lack of BASIC customer service skills and manners.. Do better

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