The Center for Health Care Services Children’s Division

About The Center for Health Care Services Children’s Division

The Center for Health Care Services (CHCS) is a leading integrated behavioral healthcare provider in San Antonio, Texas. They’ve over fifty years of experience helping communities navigate mental health disorders, substance use challenges and co-occurring conditions. Their Certified Community Behavioral Health Clinic delivers tailored care to children, adults and families across Bexar County. Whether you’re dealing with addiction or need psychiatric support, their team of compassionate professionals can help you find lasting solutions for an independent and productive life.

Services are provided in welcoming outpatient environments that inspire behavioral changes and personal growth. They accept Medicaid and Medicare alongside CHIP and offer sliding fee scales for the uninsured. This ensures you won’t get denied care due to your inability to pay.

Their Children and Adolescents Services in San Antonio serve individuals aged 3 to 17. This outpatient program is situated along Bandera Road in the Leon Valley suburbs within Bexar County just northwest of San Antonio.

Recovery Support for Children and Teens

CHCS’s outpatient mental health support for children and teens addresses varying issues like low self-esteem, academic problems and school bullying. Others are abuse and trauma, depression, anxiety and peer pressures or social isolation that may lead one to experiment with drugs and alcohol.

The program equips young ones with practical tools to cope with these issues via life skills training and counseling. They particularly target those with DSM-V diagnoses. Services also include psychiatric evaluation as well as medication training and monitoring. Family involvement is highly emphasized to create positive dynamics and strengthen your support network.

CHCS coordinates care within their network of clinics. That means you can be referred to a sister clinic within Bexar County if the services you need aren’t accessible here. Other children and teen services available in CHCS include 24/7 crisis intervention for teens with acute psychiatric and addictive disorders. They also offer home-based counseling and case management, juvenile justice programs and youth empowerment programs among many others.

Teens with primary substance use disorders are referred to the Restoration Center. This is the hub of CHCS’s addiction recovery programs with services ranging from medical detox and inpatient rehab to outpatient care and sober housing. They also offer specialized opioid addiction treatments, co-occurring disorders care and recovery programs for pregnant and postpartum women.

Latest Reviews

Stephanie Lopez

3 months ago on Google

Very professional and very caring towards children's well-being and very informative and helpful about childrens health .

Roxanne Cantu

6 months ago on Google

I love it they help me with my son

Ray Azul

10 months ago on Google

I called these people and the lady on the phone didn't even know what aba therapy was.

Rehab Score

Our Methodology

Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology

6.8 / 10

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Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

Outpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Inpatient

Inpatient rehab programs are geared toward clients in early recovery. They also provide intensive support for clients in crisis and those at an increased relapse risk. Clients receive housing and meals while in inpatient care, allowing them to focus solely on their recovery. Most programs prioritize addiction counseling but may draw on various psychotherapeutic modalities, including CBT, DBT, RBT, trauma therapy, and motivational interviewing. Life skills training and holistic therapies are also common in inpatient care.

Intensive Outpatient

Intensive outpatient programs offer high-level care for clients as an increased risk of relapse, including those in early recovery, those with a strong history of relapse, and those experiencing a crisis. Intensive outpatient treatment typically requires clients to engage in nine to 20 hours of care weekly, with treatment modalities that combine psychotherapy and recovery education, and holistic therapies, such as acupuncture and animal therapy. Medication assisted treatment (MAT) is also common in alcohol and/or opioid recovery.

Aftercare Support

Rehab aftercare programs are based on a model of continuing care and the premise that recovery is a life-long process requiring ongoing client support. Many rehab aftercare services include outpatient care, but clients often continue to receive support after being discharged from formal treatment. Case managers and care teams typically collaborate with clients to design their long-term care plan, which may include peer coaching, career counseling, and 12 step program induction, among other services.

Partial Hospitalization Program

Commonly known as "day treatment," a partial hospitalization program (PHP) offers intensive addiction treatment while allowing you to return home each day. It can serve as an alternative to inpatient hospitalization or as a step-down option. Depending on your needs, PHP treatment typically averages 90 days with a weekly requirement of 6-8 hours a day. PHP treatment offers a variety of therapeutic interventions such as individual counseling, group therapy, and psychoeducation. Oftentimes PHP treatment can be fully covered by insurance.

24-Hour Clinical Care

24-hour clinical care in Texas provides a safe environment for medical detox. This setting is crucial to provide medical care during withdrawal. Certain withdrawal symptoms can cause life-threatening conditions, but patients in a supervised clinical setting have treatment readily available to address any symptoms before they become severe. Treatment can also be provided for co-occurring physical and mental health issues.

Medically Assisted Detox

Ridding the body of harmful, addictive substances, also known as detoxification, is usually the first phase of recovery. Those going through medically assisted detox can be administered medications by a team of medical professionals who are on-site 24/7 to provide different types of therapies that help mitigate withdrawal symptoms.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

During rehab in Texas, you'll deal with underlying issues that contribute to addiction. By addressing these challenges and learning healthy ways to cope with them, you'll develop strategies that help you live a drug-free lifestyle.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Military Program

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Addiction recovery treatment in Texas will offer recreational therapy in a holistic approach to treatment. Therapy incorporates enjoyable activities that support your physical and mental health, such as team sports, creative arts, or individual sports. This activity gives you an emotional outlet, reduces your stress, and improves your mood, each of which promotes long term sobriety.

Amenities

Residential Setting

Staff & Accreditations

Staff

Jelynne LeBlanc Jamison

President & CEO

James Chapman

Chief Compliance Officer

Robert Guevara

CFO

Dr. Amber Pastusek

Chief Medical Officer

Brad Benoit

VP Children’s Behavioral Health

Corey Russe

Sr. Director People Operations

Burt Santos

Sr. Director Community Behavioral Systems

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes
Accreditation Number: 226611

Contact Information

(210) 261-2427

Website

6812 Bandera Rd
#102
San Antonio, TX 78238

Get Help Now - 210-890-5212

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Reviews of The Center for Health Care Services Children’s Division

2.7/5 (34 reviews)

Google Reviews

2.7 (34 reviews)

3 months ago

6 months ago

11 months ago

katalina

1 year ago

I’d give zero stars if I could everything started out great I liked my skills therapist and my psychiatrist until they requested bloodwork from a lab and never sent The order and are now refusing to send the order , they told me they couldn’t refill my medication until the bloodwork was done. I was also given the wrong medication after specifying the type of medicine that I’ve been on for THREE years & i specifically said that my medicine works great for me and that I don’t want to change it at all , leading me Into a three week long depressive episode Due to their incompetence. all of the receptionist are rude, and no one has respect for anyone’s time. DO NOT COME HERE. You’d be better off doing outpatient at a mental hospital than setting foot in this place.

Natalie Loomis

I am getting very frustrated with this location. J. Con…. was my niece’s counselor. She got her, understood her, had good vibes, etc. She has since officially left 2nd time around. They can’t get new counselors trained fast enough. And when they say new one will be starting soon after training they leave. We had a new counselor set up and were just waiting until her training was up, I believe Lisa was her first name, but after training she left (I got a letter in the mail 2 days after I called for an update). Or when u call the appt line (I talked to a young gentleman) they don’t know what’s going on and lie to u abt that the counselor assigned (aka Lisa) is making her own appts and call the office where she works to sched. Now they are over scheduled when we’ve been a patient for 4 years and have no counselors available. We have gotten discharged as a patient last year 2023 due to their neglect of canceling/rescheduling our appts whenever they want and then BLAME ME that we weren’t getting seen enough. I have records of dates and times they canceled on us. My kid is in HS and can’t be at THEIR BECK AND CALL when they have something available. I have to sched around my work when I do work since it’s random times. And they have a 5 min late policy….like really how can we control traffic/construction and yet we leave in time to drive to the orig appt sched time. It’s ridiculous! No empathy or consideration. There are barely any good places around here to go who accept Medicaid insurance and my kid came from a bad place 6 years ago and is on depression meds, but needs a good therapist that she can vibe with. This place doesn’t seem to care abt good patient care or to hire enough counselor employees! They are leaving their patients at risk. Not good ***thumb down***!!

Devilyn Salinas Flores

This place is first come first serve.I really liked my skills therapist really nice and easy to open up too.

Ivette Cruz

I would give 0 stars if i could. I went here about a year ago with both of My guardians. First of all, they would schedule us either after school or during school and they never attended us.The staff including recepcionist and therapist are really unprofessional, they would make fun of your situations, they make You feel stupid, and are just not empathetic. I ended up relapsing in old habits thanks to this place which didnt get us the help WE (as a family) needed instead just made you feel stupid yet Made My parents and me waste our times. Really unethical place, undeserving of having Even one client and unprofessional yet disrespectful place. I recomend not to bring your child or person suffering from anything to this place. This place does not care all they work for is the money.

Jeidy Soler

THE WORSE PLACE EVER.!!!! This is the worst place for everything, although one or two very good people, but the place changes your appointment every time, and if they give you one and you call it is changed for another day and time, and if you arrive 5 minutes late they will not attend to you . They don't consider anything. The worst of the worst.

Sierra Opare

Mohamed Kotb

Very easy and straight to the point answered all my concerns and questions if you’re ever in there ask for Casey she’s a sweetheart! :)

stephanie arvizu

2 years ago

This office is very unorganized and very weird set up of the bat if you like to waste your time come here I'm looking into another provider I'm feed up with this nonsence they take no acountability and they Blame there system for everything first issue is the registering process that's a whole day and 2 different appointments the same day I don't live close so I had to stay in the area 2nd issue is updates on the they do all this questions and takes like 2 hours plus the waiting to be seen is rediculous I had my appointment at 10 and was seen until 11:20 and then they call me that the update I took my son for is lost the system erase it so we need to go back I'm just doing this for my son to get his adhd medication at this point I'm done and looking for another provider please don't come here is a waste of time

Joe _

Do not bring your child with you on your 1st visit. This clinic is open to the ENTIRE city and so they operate through multiple screenings and intake visits. A parent 1st has to qualify their child via a call center where they ask you why you think your child should be seen. Then, the parent ONLY will need to come in to set up the child's residency, financials (they use sliding scale and medicaid), ID, etc. No need to take your kid out of school for this. Be here at 7:45 to get into one of the few daily slots they have (1st come, 1st served and the queue resets everyday). Then, you'll bring your child for an Intake Evaluation where a counselor sees what professionals are best suitable, their professional opinion, and typing out a general recovery plan. They'll interview them with you in the room. Then, the recovery plan becomes more detailed as you visit with other professionals, counselors, & doctors. Admittedly, its complicated but its a system set up to help as many ppl as possible for the lowest cost possible. Hope this helps.

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