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Trustpoint Hospital

1009 N Thompson Ln Murfreesboro, TN 37129
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Trustpoint Hospital TN 37129

About Trustpoint Hospital

Their campus is located on 17 serene acres. They have 101 beds in their facility and offer many different kinds of programs. This includes care for clients who have a wide range of psychological and physical symptoms. They can also provide comprehensive care for clients who have substance use disorders (SUD) and co-occurring mental health conditions.

When you’re in detox or you’re receiving inpatient treatment, you’re going to have a very high level of medical supervision and support. You might be given FDA approved medications to make the withdrawal process safer and more comfortable. At the same time, you’ll start to learn recovery skills that can help you deal with past traumas, unhealthy thought patterns, negative emotions, and harmful behaviors that could have contributed to your addiction.

Some of the services they offer here include medication management, individual and group therapy, and family-based support. They also provide psychoeducation to help you learn healthy life skills and ways to prevent a relapse.

One of the best things about their program is that the support doesn’t end once you’re discharged from inpatient care. You can continue with high level outpatient treatment and step down to less frequent and intensive therapy as you get stronger in your sobriety. You’ll never have to go it alone as you work toward your lifelong sobriety.

Latest Reviews

Dalia Gaudan
1 month ago on Google
5
Hello, My name is Dalia, I was on the adolescent unit. I think this place has truly good people who genuinely want to help patients. I came in very nervous and numb, but I was welcomed and felt safe here. The groups were fun and interactive. The only downside was that I didn’t fully share how I really felt, so no one really knew how to help, and I ended up leaving in a very very bad state. Despite that, some still saw right through it. They noticed, cared, and tried anyway, and that meant more than I can explain. This place is what you make of it. If I could go back, redo everything, and accept the help I needed, I would. But I’m still super grateful to have experienced this, and I would definitely recommend it. (I also got a new medicine here and I truly think that’s one of the reasons I get to feel again, so I’m forever grateful) Thank you to all the nurses, staff, doctors, cooks, janitors, everyone, and especially the nurse practitioner! Thank you all for everything you do. You are truly the best.
Response from the owner1 week ago
Thank you for sharing your thoughts! We will continue to work toward our commitment to providing renewed hope.
Supa Scott17
1 month ago on Google
2
Got the run around about call times to my loved one sometimes patients answered the phone
julie reinitz
1 month ago on Google
1
If I could put zero I would. I was at Trustpoint Hospital in 2019 after my Son was born. The staff and the doctor did not care about my feelings. They wouldn’t let me talk to my husband when he tried multiple times to call me, and made fun of me when I needed to shave my face due to PCOS. They treated me worse than an animal. My blood pressure was dangerously high there because of the stress. One of the nurses, an older woman told me it was because I was fat. I just had a baby!!! After reading the reviews, I see nothing has changed. This hospital needs to be shut down.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.3 / 10

Accepted Insurance

Trustpoint Hospital works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient rehabs enable clients to receive care without leaving their home, workplace, and community. Clients typically receive intensive addiction counseling, including individual, group, and family therapy. Many programs promote clients' long-term sobriety through recovery-focused life skills training and ancillary services, such as peer coaching. Medication assisted treatment (MAT), including medication induction and maintenance, are common in outpatient care. Most facilities offer multiple levels of care to accommodate clients' evolving needs, including intensive outpatient (IOP) and standard outpatient programming.

inpatient iconInpatient

Inpatient rehabs are designed principally for clients who require intensive supervision and support, including clients who have just completed detox, clients in early recovery, and clients at an elevated risk of relapse. Inpatient treatment helps clients stabilize following detox and prepares them to step-down into outpatient and/or community-based care. Clients reside at the facility for the duration of their program and engage in extensive addiction counseling and education. Many programs also offer evidence-based complementary therapies.

intensive-outpatient iconIntensive Outpatient

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

aftercare iconAftercare Support

Clients receiving support in a rehab aftercare program typically have abstained from drugs or alcohol for a period of weeks or months and have completed high-level (often inpatient) treatment. Drug rehab aftercare is designed to support clients in maintaining their sobriety as they re-engage with their ordinary lives at home, in the workplace, and in the community. Services are highly individualized and evolve with clients' changing needs, but generally include peer coaching and relapse prevention.

12-step icon12-Step

When enrolld in an addiction recovery program that's based on the 12 step model, clients are able to cultivate recovery-focused life skills emphasizing spiritual, mental, and emotional healing. Participants receive intensive peer support in 12 step meetings, which are anonymous, free, open to the public, and available day and night in most communities. Self-selected sponsors guide sponsees through the recovery journey, cultivating self-awareness, forgiveness, acceptance, and accountability. Though these programs are rooted in spiritual principles, participants aren't required to be religiously affiliated.

sober-living iconSober Living Homes

A sober living home in Tennessee, also known as a halfway house, refers to a group residence for men or women who are recovering from addiction. These are usually privately owned homes or houses owned by a nonprofit or business. Most are located in quiet residential areas. Residents have their own rooms or share a room with one roommate, and they share common areas. Each resident pays rent and helps with household maintenance.

heart-hands iconIntervention Services

The goal of a drug intervention in Tennessee is to encourage a person with a substance use disorder to enter treatment. The process also educates family members about addiction, enabling behaviors, and treatment options. The involvement of intervention services can help with this education and provide guidance for the intervention itself and follow-up care. The professional interventionist will work with the entire family to encourage the best outcomes possible from the intervention.

partial-hospitalization iconPartial Hospitalization Program

A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.

24-hour icon24-Hour Clinical Care

Safe detox requires 24-hour clinical care in Tennessee. This is due to the health risks that are involved during withdrawal. As the brain reacts to the absence of the drug, severe symptoms can occur, depending on the type of drug used. For instance, alcohol and benzodiazepine withdrawal may result in seizures. Fortunately, supervised care in a clinical setting can provide the necessary treatment to avoid health risks and allow you to complete detox safely.

Treatments

At TrustPoint Hospital, a treatment center for substance abuse, they understand the issues that accompanies the presence of medical conditions and co-occurring substance abuse. They also understand the complications that can be elicited by such co-occurring conditions.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image

LGBTQ Program

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image

Military Program

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Typical cognitive behavioral therapy in Tennessee involves recognizing negative thinking and learning techniques to change that thinking and create new, positive behaviors. Strategies may include SMART goals, journaling, and situation exposure.

Counseling in Tennessee that takes a dialectical behavior therapy approach can last from six to 12 months. During that time, you'll develop skills in the areas of distress tolerance, mindfulness, emotional regulation, and interpersonal effectiveness.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

If you participate in motivational interviewing in Tennessee, your therapist will focus on four key strategies: open questions, affirmation, reflections, and summarizing. Rather than confront or warn you to change, the clinician will allow you to explore your own motivations and decide what changes you may need to make in your life.

Trauma therapy is a safe place to work through the lingering effects of traumatic events in your life. Your therapist will help you understand the physical and emotional responses that can develop after witnessing or experiencing a traumatic event. You then work toward developing healthier coping mechanisms to reduce your symptoms.

While engaged in couples therapy in Tennessee, you'll learn how to trust, communicate, forgive, and manage emotions. Developing these skills can be beneficial at any time during the relationship, but they are particularly crucial when facing life challenges.

eye-movement iconEye Movement Desensitization And Reprocessing

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Life skills training teaches you how to cope with challenging situations in non destructive ways. This crucial piece of drug rehab in Tennessee gives you tools for decision making, relationship building, and self care.

Many individuals who are experiencing addiction are extremely malnourished. This is due to negative patterns that develop during active addiction. Nutrition therapy helps break these negative patterns and teaches you to develop healthy ones that will help you sustain sobriety long term.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Holly Russell, , MBA

CEO

Reneese Kincaid

COO

Clay Bowker

CFO

Stephanie Rezac, SN, CRRN, CWS

Chief Nursing Officer

Miranda Willis

Director of Intake

Brianna Motley

Director of Business Development

Carrie Lovett, SHRM-CP

Director of Human Resources

Ted Jones

Director of Facilities

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

LegitScript has reviewed Trustpoint Hospital as part of their certification program, and has determined that it meets the LegitScript standards for legality, safety and transparency.

LegitScript verified in

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Tennessee
License Number: 184

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 528362

Contact Information

Building icon

1009 N Thompson Ln
Murfreesboro, TN 37129

Fact checked and written by:
Benjamin Cardenas
Edited by:
Courtney Myers, MS

Rehab in Cities Near Murfreesboro

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Reviews of Trustpoint Hospital

2.69/5 (422 reviews)
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Reviews

1

I recently lost my wife of 30 years a few months ago , & have suffered vicious anxiety & depression resulting from that . To say I've been having a hard time would be humorously understating why I needed help . I finally reached out for some & just spent from Sept 3rd to Sep ... Read More

Reviewed on 9/12/2019
1

We took my father to this facility and it was the worst decision I could make for his health, when we arrived to visit he could hardly talk because he was so sedated, he was so drugged that he couldn't walk, that's why I had to look for another place where truly cared about ... Read More

Reviewed on 1/8/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.7 (420 reviews)
carlos barrios
4 weeks ago
1

Dalia Gaudan
1 month ago
5

Hello, My name is Dalia, I was on the adolescent unit. I think this place has truly good people who genuinely want to help patients. I came in very nervous and numb, but I was welcomed and felt safe here. The groups were fun and interactive. The only downside was that I didn’t fully share how I really felt, so no one really knew how to help, and I ended up leaving in a very very bad state. Despite that, some still saw right through it. They noticed, cared, and tried anyway, and that meant more than I can explain. This place is what you make of it. If I could go back, redo everything, and accept the help I needed, I would. But I’m still super grateful to have experienced this, and I would definitely recommend it. (I also got a new medicine here and I truly think that’s one of the reasons I get to feel again, so I’m forever grateful) Thank you to all the nurses, staff, doctors, cooks, janitors, everyone, and especially the nurse practitioner! Thank you all for everything you do. You are truly the best.

Response from the owner
Thank you for sharing your thoughts! We will continue to work toward our commitment to providing renewed hope.
Supa Scott17
1 month ago
2

Got the run around about call times to my loved one sometimes patients answered the phone

julie reinitz
1 month ago
1

If I could put zero I would. I was at Trustpoint Hospital in 2019 after my Son was born. The staff and the doctor did not care about my feelings. They wouldn’t let me talk to my husband when he tried multiple times to call me, and made fun of me when I needed to shave my face due to PCOS. They treated me worse than an animal. My blood pressure was dangerously high there because of the stress. One of the nurses, an older woman told me it was because I was fat. I just had a baby!!! After reading the reviews, I see nothing has changed. This hospital needs to be shut down.

Laura Lannom
1 month ago
1

If your truly need mental health do not go here! It’s kindergarten jail- they do no one on one therapy, they push meds, docs don’t care what you have to say, your allowed to color and play cards and watch tv during the day. You can’t have a pen or pencil, their schedule is pretty much breakfast at 7:45, And then you get phone time from 8 to 9 snack time at 10, and 3 phone again at 4-5pm, dinner at 5:15 then snack and phone at 7:30 then bed…they food is HORRIBLE! If you’re someone that truly needs help, go anywhere but here.

daunte thompson
1 month ago
1

My treatment here was perfect, however they did not allow us to have any freedom.

Daniel Hendrix
1 month ago
2

The only reason I am giving this 2 stars is that your personnel are incredible and amazing caretakers but your food quality and quality of individualized care was ABHORRENT and almost neglectful! I wouldn't recommend this mental hospital to my worst enemy!

Holly Gray
2 months ago
1

My son was brought here from Vanderbilt Hospital for mental health issues. We were never allowed to speak to a Dr once he got there. Anytime we called and left messages regarding his care, our calls went unanswered. When we did get a hold of anyone, they wouldn’t offer any sort of guidance or give me any knowledge of what exactly was going on. I even went to speak to the social worker and/or nurse in person, but no one would talk to me. Not once did we get to talk to a physician. My son never even saw a psychiatrist the entire time he was there. They just gave him meds and hoped for the best, I guess. He couldn’t call us because the phone was broken. We were heading up for the 30 minute visitation of the week when they called and said he could not have visitors. No pillow, no shoes. Just pretty much a horrible experience all together. Very shady practices. I will be filing an official complaint with the state.

Kimberly Lovell
2 months ago
1

BEWARE OF THE EVIL HOSPITAL THEY TOOK MY LIFE ON 10/18/24 BETWEEN 12 AND 4 GOD BLESS YOU USA 🇺🇸

Cheryl Pinkerton
2 months ago
1

My 24 year old autistic son that has. Mind of an 8 year old was transported from Northcrest Hospital to TrustPoint hospital without my permission. I am his mother and conservator. He is not capable of doing his hygiene himself. They wouldn’t help him get his hygiene done. They only let you see them once a week for 30 minutes. You can’t call them in the phone. Nobody even got with me on what was going on with him. I left messages and no response. When I did talk to someone they would not tell me anything. I am very frustrated. This place is dirty and they treat the mentally ill like they are scum of the earth. Please don’t let your loved one go here at all. They just want your insurance money. They put him on a bunch of meds I did not approve. They never discussed them with me. This place needs to be shut down.

Richard Clark
2 months ago
1

We have been receiving bills from this hospital since 2023. We have never been to this hospital. We have called the hospital nearly every month but the number on the invoice is a 3rd party. They cannot help. If you call the hospital, you always get voicemail in the billing department. They never call back. We will not pay this bill, so someone got a free hysterectomy- and it is a HIPAA violation for us to know about this patient’s medical conditions- but we continue to get the bill. If they’re this bad with their accounting I cannot imagine their healthcare. I would not recommend using this facility.

Amy Gann
3 months ago
1

As a former patient, please consider taking your loved one somewhere else if you can afford it. The word hospital should definitely not be in its name!

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