The nursing staff is so rude, I mean they bring personal issues into the work place and discuss the patients’ personal issues upon for mere gossip.
About WVU Medicine Berkeley Medical Center
In addition to medical admissions for supervised detox, their services include Narcan distribution, short term interventions and treatment for withdrawal symptoms as determined by a doctor. In addition, they offer resources for mental health, substance abuse and homelessness as well as referrals to residential outpatient and detox placements.
Their Bridge to Recovery program helps people with opioid use disorder. You will be connected to outpatient addiction treatment, receive medical clearance in the emergency room and begin taking medication for opioid use disorder under this program. They encourage continuity of care by making sure you go home with a prescription that will last until your next visit.
By using a multidisciplinary team approach they carry out comprehensive evaluations of your mental health requirements. In partnership with you and any relevant support networks, they create an integrated treatment plan. While maintaining strict patient confidentiality, the atmosphere is kind, encouraging and courteous.
They also have a 23 bed inpatient treatment unit for patients with more serious mental health issues. Participants must be at least 18 years old. They accept both involuntary and voluntary admissions 24/7 through their emergency psychiatric services.
Fact checked and written by:
Sehar Uddin
Edited by:
Kerry Nenn, BSW
Latest Reviews
So I don't go to the hospital. Maybe once every 10 years. Yesterday I was there for an issue that had nothing to do with pain medicine or anything.
They were very nice and accommodating until some man came in with a questionnaire that they said was voluntary. I agreed to take it and the whole thing consisted of him listing every illegal drug known to man and I had to say yes or no if I've ever used the drug.
I said yes to a lot but what they didn't ask me is when. When I did the drugs it was in the mid '80s when I was in high school. Not anything since then. But they asked about ever. After I answered that questionnaire, honestly, the care changed dramatically.
I could not get out of there fast enough.
Like even when they had to come in to do my release paperwork it was so quick and rude and they took out the needle from my arm for the fluids so quickly that I Will have a bruise for the next 2 months.
I went into my pharmacy on the way home and my whole sweatshirt from my elbow down was soaked with blood. I didn't notice that until I got there. That shouldn't happen. It wouldn't have happened if I had told them no to all the drug questions on this random after the fact questionnaire. Questionnaire didn't ask anything else except for the list of drugs and whether I've ever done them before. I guess I should have lied since it was 40 years ago and pretended I never did it but I answered honestly to my own demise.
The care shifted dramatically after that questionnaire.
It kind of reminded me of when my husband's appendix burst and they wouldn't believe it that he was an excruciating pain and made him wait outside because he couldn't sit in a chair. Then they left him on a metal table for 6 hours while they investigated his feet for track marks. We don't look like drug addicts and we're not but they wasted all those hours of excruciating pain and he almost died because of it. When they finally got him into surgery, they learned his appendix had burst 9 hours earlier. It was awful. Our son that was maybe 4 years old was crying because he'd never seen his dad in this kind of pain and he couldn't get help and he was in the hospital. It was probably the worst day of our lives. He remained in the hospital for 14 days because he was so close to death and it was hit or miss and it was all because they sat there investigating for track marks for literally 6 to 7 hours before they took him into surgery to see why he was still screaming in pain.
That's what this visit reminded me of and I'm scared because this is the hospital that's closest to my home. Now that we're getting older, I'm going to need them potentially. But they've already decided that I suck and don't deserve kind care just like they did to my husband.
I know that they have a drug problem but when someone is In dying and excruciating pain. You can't discount that because you have an idea in your head. Based on nothing at all. There was not a single medical record of any kind of abuse but they still pretended for that whole entire day that this wasn't really happening and he must be faking. I can't even tell you how traumatic it was to go through that.
If we had sued them over that event, we would have probably become rich people and definitely won that case. I didn't do it because he lived by the skin of his teeth. He lived because they finally took some action. If they had continued that crap for another hour he would have died.
And this guy is a healthy man that in no way looks like a drug person. But that's what they thought. Apparently. At the time I didn't realize what the problem was. I couldn't understand why they weren't helping him. We didn't figure it out until It was all over and we reflected over the care he got when he showed up with a burst appendix. Even the people with the front desk were incredibly rude. I was begging them to call an ambulance from Winchester so we could get him some help It was horrific.
We got a Ambulance parked illegally in a fire lane. That's quite the hypocritical stance ladies. Way to lead by example so my wheelchaired mother has to go around you all.
Worst ran er i have ever seen, patient rooms always full, did traige in the er lobby waiting room after waiting hours after check in, makes the sick and injured keep walking back and forth to a tiny traige room bloodwork, to see a nurse and to see a doctor then sent back to the er lobby waiting area, nurse tried to discharge fiance without him even being seen by the doctor after tests was ran to even tell him what was wrong or how to take care of it at home, if you have a choice do not come to this er
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Accepted Insurance
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Addiction Treatments
Levels of Care
Outpatient rehabs support clients' long-term recovery through a robust continuum of care aligned with clients' evolving needs. Many programs feature transitional services for clients stepping down from intensive inpatient care. Ambulatory medical detox is also available in some outpatient facilities for clients at low risk for withdrawal complications. Outpatient treatment centers typically encompass multiple levels of care, including partial hospitalization (PHP), intensive outpatient (IOP), supportive housing, and standard outpatient programming.
Clients undergoing treatment at an inpatient rehab receive intensive clinical supervision and robust therapeutic support. Clients remain at the facility for the duration of their program, allowing them to focus on their recovery free of outside distractions, stressors, and triggers. Most inpatient programs offer addiction counseling as their primary treatment modality. This often includes group and family therapy in addition to individual counseling. Many centers also provide complementary therapies and recovery-focused life skills training.
Treatments
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Programs
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.
Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.
Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.
Amenities
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Residential Setting -
Private Rooms -
Mountain Views -
Gardens
Staff
Mark O’Hern
President & CEO
Zach Kerns
VP of Finance
Samantha Richards
Chief Nursing & Operations Officer
Michael Londer, MD
VP Medical Affairs at Berkeley Medical Center
Jan Kletter, MD
VP Medical Affairs at Jefferson Medical Center
Justin Ruble
VP of Human Resources
Garland Bonifant Nagy, Esq
VP & General Counsel
Contact Information
2500 Hospital Drive
Martinsburg, WV 25401
Get Help Now - 304-578-5627
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