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Valle Vista Health System

898 East Main Street Greenwood, IN 46143
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Valle Vista Health System IN 46143

About Valle Vista Health System

Valle Vista Health System is a behavioral health care organization in Greenwood, Indiana. Clients have access to both psychiatric and addiction disorder treatment. Care is given to both adults and adolescents. For addiction recovery, the organization offers inpatient, outpatient and partial hospitalization treatment services. The recovery process may include medication assisted treatment (MAT).

Valle Vista Health System focuses on using evidence based therapeutic approaches to help patients learn effective coping skills to prevent relapse. All patients undergo an assessment and medical evaluation before staff members create a personalized plan that suits their needs. The facility accepts clients to the treatment program based on a need for treatment and presenting symptoms as well as willingness to adhere to program requirements.

The specific program you will be part of will depend on the level of care you need. Inpatient treatment offers 24 hour round the clock care as you work to recover from addiction. The adult partial hospitalization program is a five days a week program where you get treatment six hours per day. The intensive outpatient program is a short term addiction treatment program where you meet at the facility three days a week for a few hours in the morning or evening.

You’ll engage in group and family therapy and mental health focused programming centered around cognitive behavioral therapy. The services in the outpatient treatment program also include educational resources and an introduction to communication resources. Valle Vista Health System helps individuals addicted to any opioid, regardless of whether it’s an illegal or prescription drug. In the children and teens treatment program, they provide treatment for mental health issues such as anxiety and PTSD, along with treating substance abuse or co occurring disorders.

Latest Reviews

Jay Goers
2 months ago on Google
5
I have to say that for once I feel like I have received the help I need. Super friendly and reliable. Helpful in any area of life that they can help. I do recommend Valle Vista Health System to many people.
Response from the owner1 month ago
Hi, Jay. Thank you for your kind words! Your recommendation means so much to us and we truly appreciate you taking the time to share your feedback with us. Again, thank you and have a great day!
Brandi Mcnabney
2 months ago on Google
1
My grandmother was admitted here. She said when she arrived, her room had popcorn all over the floor , obvious that it had not been cleaned. You re not allowed to call anyone in there, but you re allowed to leave messages which are not delivered.We had several people leave messages from my grandma and she did not receive one of them.They took the shoelaces out of her shoes and only returned one of them to her so now she s got one shoe with no shoelace. It s just stupid stuff and then communication sucked. Then nobody told family that they were allowed visitors or anything worked. And then communication between Valley Vista and the pharmacy across the street also sucks . 0/10 st Vincent is 10x better
Response from the owner1 month ago
Hi, Brandi. Thank you for taking the time to reach out to us with your concerns. We take your comments very seriously and would like to learn more about your grandmother s concerns. Due to federal patient privacy laws, we can only discuss care with a patient or guardian; however, we encourage your grandmother to reach out to us directly by visiting https://vallevistahospital.com/contact-us/. Again, thank you.
Anna Dowden
2 months ago on Google
1
Well well well I went to valle vista because I was having alcohol withdrawal and I was having lithium toxicity I have been before and 2-3 was the most amazing unit along with the people but this time 2-3 they were so full so they put me on 4-5. That s the detox side !!OH heck nah first of all Dr. Art blows bro he s on a computer scteeen does nothing for you second let s start with Terrance I think his name is he works the units he was horrible to me he made me feel ugly disgusting he made me feel like trash. He ignored me, he would walk away when I would ask questions most of all when I would leave from talking to the staff he would always start laughing and talking about me. Terrance doesn t have his heart in it he has no compassion! I promise the way he made me feel he makes a lot more people feel like that ! The way he made me feel I pray no one ever has to feel like that! The nurses on 4/5 with the exception of a couple are raging selfish people. Wanna hear who s so compassionate so amazing KAIL and Julia god I love them I love Mia and Matthew amazing valle vista has always been amazing to me so not everyone is horrible but Terrance he doesn t deserve a Job there god I will pray for him because what i absolutely love 2/3 and ALL the staff over there Michele Mary Beth Matthew Julia the nurses. OHHHH q and tay are good as well much
Response from the owner1 month ago
Hi, Anna. Thank you for sharing your concerns with us. We'd appreciate the opportunity to discuss them with you in more detail directly. Should you wish to speak with a representative in more detail, please provide us with your contact information by visiting http://www.vallevistahospital.com/contact-us/. Thank you again.
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7.4 / 10

Location

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient programs are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
24-hour icon24-Hour Clinical Care
At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient programs are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs. Short-term, outpatient treatment for patients who don’t need around-the-clock care. Less concentrated level of treatment than the partial program.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

For long-term recovery from drug addiction, drug rehab in Indiana is often key. This treatment gives individuals who are struggling with a substance use disorder the tools to manage their disorder and achieve long-term sobriety.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • private iconPrivate Setting

Staff & Accreditations

Staff

Kristen Primeau, ,LCSW

CEO & Director of Subacute Services

Wade Welch

CFO

Dr. Jennifer Comer, , MD

Medical Director

Terry Sears

Director of the Performance Improvement

Accreditations

LegitScript has reviewed Valle Vista Health System as part of their certification program, and has determined that it meets the LegitScript standards for legality, safety and transparency.

LegitScript verified in

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 879

Contact Information

Phone icon (317) 887-1348
Building icon

898 East Main Street
Greenwood, IN 46143

Fact checked and written by:
Eric Owens
Edited by:
Anna Spooner

Rehab in Cities Near Greenwood

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Reviews of Valle Vista Health System

2.96/5 (102 reviews)
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Reviews

1

Most of the staff was incredibly rude and unattentive, they only paid attention to some patients but the rest of us 'didn't have a too serious issue' so they would just give us pills. I honestly DO NOT recommend taking your loved ones here.

Reviewed on 2/20/2019
1

Horrible and deceitful facility and staff. I am currently seeking to find out where to report the unethical practices that my friend experienced while there. I sill have not been contacted by the agency advocate. Terrible. I am attempting to contact the Indiana State me ... Read More

Reviewed on 2/28/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

Charlene Merket
1 week ago
5

New Vista has been great! They have the nicest staff and truly care for their patients

Response from the ownerInvalid relative date format:
Thank you for your kind feedback. We’re thrilled to hear this!
Erin Mankiller
1 week ago
5

I've been at New Vista South for a few years now and I can absolutely say, they saved my life! The staff there are absolutely amazing. They treat every1 fair and if you've gotten in trouble, it's because you're not doing the program correctly. Thank you to EVERY1 at NEW VISTA SOUTH FOR SAVING ME and giving me life back🙏💜 I will forever br gr8ful

Response from the ownerInvalid relative date format:
Thank you for taking the time to share your kind words with us! Compliments such as these are held very dear to our hearts. We’re currently working on a staff recognition campaign and would like to share your kind words with our community. If we may include your anonymous feedback, please fill out the following form by visiting https://ebgw.short.gy/ValleVistaHealthSystem. Thank you again for sharing your thoughtful comments with us.
MICHAEL ELLINGTON
1 week ago
5

Hot Diggity Dogs we are the hot dog food vendor that visits Valley Vista. Shout out to Melody she is always very professional, makes sure the employees know we are on site and answers any questions promptly. Thanks for all you do

Response from the ownerInvalid relative date format:
Thank you!
Juanita Law
2 weeks ago
5

Called to get info on services for a friend. Melody was really helpful and patient while we figured out plan of action. Staff if friendly, knowledgeable, and caring.

Response from the ownerInvalid relative date format:
Thank you so much for your feedback! We truly appreciate it and hope you have a great day!
Carrie Childs
2 weeks ago
5

The front office lady -Melody- is awesome! She was full of great information and quick to answer anything I needed to know. She was helpful with insurance and appointments. Becky the nurse is great also! Not to mention Dr. Pritchett, fantastic! My three favorite gals!

Response from the ownerInvalid relative date format:
We think we have an incredible staff too! It's always nice to see messages like this. We hope you have a great day.
Erica Puckett Ellington
2 weeks ago
5

Let me just say you have some amazing individuals working for you. However, Melody M is so super sweet, knowledgeable about the facility, what and who to contact for whatever your need may be. Always very pleasant, I don’t think I have ever seen her without a smile and friendly greeting. Thanks for all you all do

Response from the ownerInvalid relative date format:
Thank you for your kind words! Shout-outs like this are so meaningful to our team and we will be sure to pass your comments along. Thank you again and take care!
Kaitlyn Rudolf
2 weeks ago
5

I have been coming to Valle Vista for over a year now and Melody in outpatient is always so sweet and welcoming to anyone that walks in. I appreciate the staff at this location!

Response from the ownerInvalid relative date format:
So glad to hear this terrific feedback! Thank you for taking the time to leave us this review. Take care.
Bryan Zmijewski
2 weeks ago
5

Melody at the front desk is fantastic and perfectly even-kieled. And Amanda is a wonderful, thoughtful, engaging psychiatrist.

Response from the ownerInvalid relative date format:
Thank you for taking the time to leave us such positive feedback. We greatly value your kind words and will be sure to pass this along to our team. Thank you again and have a great day!
Shaelyn Butcher
2 weeks ago
5

Melody is amazing and so helpful and Rebecca is so sweet Amanda is a good doc even tho I wasn't the best patient she was still very patient with me but Melody is the life blood of the center

Response from the ownerInvalid relative date format:
Your feedback is important to us and we really appreciate you taking the time to share it with us. Thank you for the kind words and we hope you are doing well. Take care!
Constance Kelley
2 weeks ago
5

I absolutely love the staff.Melanie is the best.Shes very sweet.And always has a smile on her face

Response from the ownerInvalid relative date format:
Thank you for sharing your feedback! We’re delighted Melanie was so kind and welcoming.
joseph bratcher
2 weeks ago
5

Miss Jen, and all the staff here is amazing. They have been detrimental and me having success in my sobriety.

Response from the ownerInvalid relative date format:
Thank you so much for your feedback, Joseph! We truly appreciate it and hope you have a great day!
Bailey Garcia
2 weeks ago
5

Melody is the sweetest! She was so helpful and I’m glad I’m here.

Response from the ownerInvalid relative date format:
Thank you for sharing your feedback! We’re thrilled Melody was so helpful and welcoming.
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