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Vesta

20410 Observation Drive, Suite 108
Germantown, MD 20876
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About Vesta

Vesta is a nonprofit private behavioral health care organization with seven locations throughout Maryland. The treatment center is in a quiet corner of Germantown, Maryland, a suburb of Washington, D.C., and one of Montgomery County’s largest communities. They’re right off Fredericks Road, which can connect you to local shops and restaurants.

Range of Services Include Dual Diagnosis

They provide a range of services to address the psychological needs of people in the community. They were founded in 1981 and have served over 1,500 clients statewide. They provide outpatient therapy and medication management to individuals ages seven and up experiencing mental health conditions that affect daily life.

They also offer substance use disorder counseling in individual and group therapy settings. For your mental health treatment or substance use disorder, you undergo a comprehensive evaluation and assessment to determine your needs.

If your program calls for co-occurring disorder treatment, also called dual diagnosis, they ensure that you receive treatment simultaneously for both your substance use disorder and mental health conditions. They can also manage any medications you’re taking so that treating disorder won’t heighten the other.

Whole Person Approach to Addiction Treatment

They offer a holistic and whole person approach to treatment, understanding that you are more than just the sum of your symptoms. You begin receiving treatment by completing a referral form and submitting it with your ID and insurance card.

Their medication management program is led by psychiatric nurse practitioners who are licensed to give you the support you need alongside your therapeutic services. Providers ensure that you’re receiving the right medication at the right dose and will monitor you for side effects that may require adjusting your medication.

They work with Maryland Medicaid, Medicare, and self pay clients. They also assess uninsured people living in Maryland to receive the proper care required to support sustainable recovery.

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Fact checked and written by:
Gayle Morris, BSN, MSN
Edited by:
Peter Lee, PhD

Latest Reviews

Rosaura Figueroa cabrera
3 weeks ago on Google
1
Ese lugar en servicio a el cliente es horrible y los terapista que tiene también tenia una cita que la Hu e desde el 21 de octubre y cuando lleme para hablar con la terapista me dijeron que ella necesitaba hablar conmigo por cámara le explique que no tenia computadora y no quisieron con los 2 terapistas que en tenido siempre lo a hecho vía por mi teléfono no comprendo esta oficina pareciera que es que ellos le ayuda gratis y no es que su seguro que pagar a una persona para que lo trate como que que la gentes le tiene que esta rogado para las terapias no comprendo como un terapista quiere obliga a los pacientes que todo sea por video pésimos esta oficina también lo terapista cuando tu tiene una cita con ellos nunca te llama tenia una que duró 13 minutos hablando conmigo y me dije que ya era tiempo porque tenia otro cliente cuando la terapias son 40 minutos este lugar no es bueno también estoy tratado de comunicarme con la oficina de registro medico de ellos y nunca levanta este teléfono tengo 2 meses tratando con ellos la verdad ese lugar ante valía la pena ahora no gracias vesta
Court LeVert
2 months ago on Google
1
Calling 10 plus times in a week… nobody ever answers their phones smh! Horrible customer service!
Response from the owner1 week ago
Hi Court, we are so sorry to hear you have had a disappointing experience with us. We are prioritizing communication improvements and training front desk staff so that our clients can more easily connect with us. If you'd like to discuss more, please feel free to reach out to info@vesta.org, we would be happy to find a way to make things right.
5star User
4 months ago on Google
3
Nice place. I mean they have big policies more like rules. They are super duper strict. Just think twice yk. They provide good care for mental health matter.
Response from the owner1 week ago
Thank you so much for your review! We are happy to hear you are satisfied with your care here at Vesta. Improving our client's experience here at Vesta is our top priority, and we would love to hear more from you. Feel free to reach out to info@vesta.org to connect with a member of our team and continue the conversation.
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4.8 / 10

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Staff

Jignesh Dalal

CEO

Ruth Green

COO

Stephen Freiman, PhD

Chairman, BOD

William Groves

Vice-Chairman, BOD

David Klein

Treasurer, BOD

Regina M. Sharber

Secretary, BOD

George Pelote

BOD

Nancy Hall

BOD

Contact Information

Building icon

20410 Observation Drive
Suite 108
Germantown, MD 20876

Explore Other Centers Near Germantown

Reviews of Vesta

3.25/5 (55 reviews)
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Reviews

1

If you really need help, don't come here, avoid this place, they have not had a psychiatrist in the office in over six months, I just have been speaking with a psychiatrist through Skype who stated himself he really couldn’t help me because he was not going to be working t ... Read More

Reviewed on 2/22/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.2962962962963 (54 reviews)
Rosaura Figueroa cabrera
3 weeks ago
1

Ese lugar en servicio a el cliente es horrible y los terapista que tiene también tenia una cita que la Hu e desde el 21 de octubre y cuando lleme para hablar con la terapista me dijeron que ella necesitaba hablar conmigo por cámara le explique que no tenia computadora y no quisieron con los 2 terapistas que en tenido siempre lo a hecho vía por mi teléfono no comprendo esta oficina pareciera que es que ellos le ayuda gratis y no es que su seguro que pagar a una persona para que lo trate como que que la gentes le tiene que esta rogado para las terapias no comprendo como un terapista quiere obliga a los pacientes que todo sea por video pésimos esta oficina también lo terapista cuando tu tiene una cita con ellos nunca te llama tenia una que duró 13 minutos hablando conmigo y me dije que ya era tiempo porque tenia otro cliente cuando la terapias son 40 minutos este lugar no es bueno también estoy tratado de comunicarme con la oficina de registro medico de ellos y nunca levanta este teléfono tengo 2 meses tratando con ellos la verdad ese lugar ante valía la pena ahora no gracias vesta

Court LeVert
2 months ago
1

Calling 10 plus times in a week… nobody ever answers their phones smh! Horrible customer service!

Response from the owner
Hi Court, we are so sorry to hear you have had a disappointing experience with us. We are prioritizing communication improvements and training front desk staff so that our clients can more easily connect with us. If you'd like to discuss more, please feel free to reach out to info@vesta.org, we would be happy to find a way to make things right.
5star User
4 months ago
3

Nice place. I mean they have big policies more like rules. They are super duper strict. Just think twice yk. They provide good care for mental health matter.

Response from the owner
Thank you so much for your review! We are happy to hear you are satisfied with your care here at Vesta. Improving our client's experience here at Vesta is our top priority, and we would love to hear more from you. Feel free to reach out to info@vesta.org to connect with a member of our team and continue the conversation.
Sabrina Triggs
5 months ago
1

Trying to set an appointment is horrible. I called the front desk to tell them I didn’t receive the link for my appointment and she turned around and said we sent it check again but I inform I check all of my inbox and my junk mail and I don’t see it. Instead of resending the link she hung up the phone and when I called back no answer. This is the worst if you are need of med management appt as you don’t have a direct way to email your provider directly to inform them. Front desk needs to go on a retrain for customer service.

Response from the owner
We’re sorry you had this experience. At Vesta, we strive to provide compassionate, accessible mental health care in Maryland, and we take your feedback seriously. Our team is working hard to improve systems across the board, including client communication and scheduling. If you would like to speak to a member of our team, please reach out to info@vesta.org, and we would be happy to discuss with you how to make this right.
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Date Submitted
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