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A Safe Haven

2750 West Roosevelt Road Chicago, IL 60608
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A Safe Haven IL 60608

About A Safe Haven

A Safe Haven in Chicago, Illinois, is a treatment center that facilitates different care services for conditions like substance abuse by offering individualized case management based on needs. This center treats mothers and fathers, intact families, youth, military veterans, LGBTQIA+ and those involved with corrections services.

Since 1994 the center has provided facilities and services that have helped people with their recovery from substance abuse, housing challenges and economic problems. If you’re ready to overcome your drug or alcohol addiction and are looking for where to turn, it might be worth considering this center.

You will be welcomed by a multifaceted team of professionals who know how to identify complex or individual root causes of addiction. Once you identify these causes you have a better chance of working toward long term recovery. It’s also worth noting that the center offers a person centered approach. This means you can foster opportunities and learn coping skills and relapse prevention based on your needs.

Concerning individualized case management, you will get assigned an individualized case manager who can help you with far more than simply overcoming substance abuse. They can also offer referrals to services you might need for your journey and guide you toward educational resources alongside mental health services and workforce development.

Supportive housing is also offered and has proven to be a big help for many past patients. This housing can help you enjoy a stable and productive environment. You can access counseling, health services, addiction recovery meetings and job training.

Latest Reviews

Courtney Patula
4 months ago on Google
1
What a horrible place.I just tried to donate a bunch of really nice women's clothing and children's clothing that was all lightly worn and my kids basically barely wore and I never wore and this place refused to take "used" clothes or items even TOYS for kids???
Response from the owner5 days ago
Dear Courtney, Thank you for taking the time to share your experience. We sincerely apologize for any frustration or inconvenience you encountered during your visit. Our donation policy is in place to ensure the safety and well-being of those we serve, and we understand it can sometimes be disappointing. We strive to accept items that meet our guidelines, and we regret that we were unable to accept your generous donation on this occasion. We truly value your support and would love to discuss this further to find a solution. Please feel free to contact us directly at Development@ASafeHaven.org so we can assist you better. Thank you for your understanding and for considering us for your donations. Best regards, Angela Lathen, Director of Development
Jeffery Massey
4 months ago on Google
5
Semper Fi...
Response from the owner5 days ago
Oorah! Thank you for your five star review! We re delighted you had a great experience. If you need anything else, feel free to reach out.
Sebastian Agoitia
4 months ago on Google
5
Great Place!
Response from the owner5 days ago
Sebastian, thank you for your glowing five-star rating! We truly value your feedback and are thrilled to hear you had a great experience with us.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.1 / 10

Location

Accepted Insurance

A Safe Haven works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
sober-living iconSober Living Homes
Sober Living Houses (SLHs), aka sober homes or halfway houses, are safe, substance-free, supportive living facilities for those recovering from substance abuse. Ideal for those who've just been through inpatient or outpatient treatment, SLHs are supervised environments with rules that support sobriety, such as curfews, shared chores, and therapeutic meetings. Residents are also often trained on life skills and coping skills to make it easier to transition into society. SLHs also provide a strong sense of community that can lead to the kind of deep and lasting connections with other sober individuals that supports a new, healthy lifestyle.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Illinois is designed to help people recover from addiction to a number of substances. The length of each program and its intensity tend to vary, and the plan of care is based on your individual needs.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Amenities

  • home-setting iconResidential Setting

Staff

Mark Mulroe

President

Jamil Bou-Saab

Board Member

Dr. Tariq H. Butt, MD

Board Member

Mark Doyle

Board Member

Mike Favia, ESQ.

Board Member

John Losch

Board Member

Esther Macchione

Board Member

Ann Sickon, J.D.

Board Member

Contact Information

Phone icon (773) 435-8300
Building icon

2750 West Roosevelt Road
Chicago, IL 60608

Fact checked and written by:
Jason Collins
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Chicago

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Reviews of A Safe Haven

3/5 (100 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

Ricki Spanglish
1 week ago
3

Oh and I wanted to share it's run by a husband and wife a duo who are in recovery and they're pretty much you know it's more business to them than it is It's business it's not personal and you know what you can't do that in this kind of field because it is personal we are humans and we are being and you can't judge us like that You can assume all you want we're all just one drink away or one whatever away and people don't seem to understand that so but you know granted you know I guess they're entitled to you know they're fancy trips to Puerto Rico and girl time spas and you know all this stuff I just seen the other day one of the staff members outside purchasing boosted I think it was boosted cologne outside from another person and he was hassling him because he said it was 40 nots 30 and I was looking at them like man that's a that's just messed up you know You know it's just it's like you know it's a joke It's a complete joke. And their mental health department there The interns are fantastic but they seem to be in rotation about every 3 months so it's very very hard for someone who's been traumatized for so long and dealing with copernic mechanism such as drug abuse or or whatever they may maybe they're not going to negative coping mechanism it's it's sort of hard to just you know finally be able to trust somebody after being that they're they're your therapist for 3 months and then they say oh okay bye here's the next one You know and none of its confidential they share it all about to everybody not just head of staff and mental health but these share it throughout the whole building even corporate. And it was funny because I just went to court the other day and my case manager was in the same courtroom as me just finished his probation You know kudos to him but you know it's just I don't know it leaves feelings of you can't trust it You have to build a special bond in a rapport with the therapist if anything to start a healing the trauma process so all they're really doing is take putting a bandit on and ripping it off consistently and that's building more and more trauma what they're doing this just so you know these interns can get there whatever they're they're internship in or whatever but it's at the expense of us the veterans the mentally disabled the addicted the youth in there the incarcerated.

Response from the ownerInvalid relative date format:
We appreciate your feedback and always strive to improve. If you’d like to provide more details or discuss any concerns, please reach out to us directly at info@asafehaven.org. We are happy to assist in any way we can.
Maimai M
1 month ago
1

For the rental assistance program , my landlord gave up on working with them . They kept saying our pictures sent were clear enough or kept asking for the same documents again and again. Just dragged on

Response from the ownerInvalid relative date format:
Thank you for your feedback. If you need additional assistance, please feel free to reach out to us directly at info@asafehaven.org.
Sebastian Agoitia
4 months ago
5

Great Place!

Response from the owner4 months ago
Sebastian, thank you for your glowing five-star rating! We truly value your feedback and are thrilled to hear you had a great experience with us.
Courtney Patula
4 months ago
1

What a horrible place.I just tried to donate a bunch of really nice women's clothing and children's clothing that was all lightly worn and my kids basically barely wore and I never wore and this place refused to take "used" clothes or items even TOYS for kids???

Response from the ownerInvalid relative date format:
Dear Courtney,<br><br>Thank you for taking the time to share your experience. We sincerely apologize for any frustration or inconvenience you encountered during your visit.<br><br>Our donation policy is in place to ensure the safety and well-being of those we serve, and we understand it can sometimes be disappointing. We strive to accept items that meet our guidelines, and we regret that we were unable to accept your generous donation on this occasion.<br><br>We truly value your support and would love to discuss this further to find a solution. Please feel free to contact us directly at Development@ASafeHaven.org so we can assist you better.<br><br>Thank you for your understanding and for considering us for your donations.<br><br>Best regards,<br>Angela Lathen, Director of Development
Jeffery Massey
4 months ago
5

Semper Fi...

Response from the ownerInvalid relative date format:
Oorah! Thank you for your five star review! 🌟 We’re delighted you had a great experience. If you need anything else, feel free to reach out.
Denis Jakub
5 months ago
5

I took GED classes in this building and volunteered a few times I resided in the Rogers park facility in 2012-2013 around the time Skip passed away . The staff was amazing , great organization .

Response from the ownerInvalid relative date format:
Thank you for your kind words, Denis! We’re thrilled to hear you enjoyed your experience with us.
Carl Nicholson
6 months ago
3

I'm currently staying in the Roosevelt facility awaiting my housing to come through very soon. In my dealing with enteractions with both staff and residents it's a mixed bag On the veterans floor it's for the most part ok but more support is needed most of the staff are ok. There have been a few incidents that staff could have handled much better. This morning it was 6 degrees outside and a person was trying to get in to warm up but staff and security just watched on and denied access safe haven has been designated as a warming center in even if the individual has had some bad pass with safe Haven it is not only immoral but illegal to allow that man to stand outside not dressed for the weather to suffer in 6° degree weather that is totally unacceptable in my opinion the two guards and staff members should be removed if not criminally charged with reckless endangerment

Response from the ownerInvalid relative date format:
Thank you for sharing your experience and bringing this to our attention. Please reach out to us at info@asafehaven.org so we can address your concerns personally.
Stan Fischer
6 months ago
1

I was attacked by one of the fellow residents. They were supposed to help me find housing and no attempts were made while I was there whatsoever, while they were building a new facility right down the road for veterans that I knew deep down they would never give me a chance to move into. They only help who they want to help ! In other words they discriminate.

Response from the ownerInvalid relative date format:
Thank you, Stan, for taking the time to share your experience with us. Please reach out to us at info@asafehaven.org so we can address your concerns.
lady Kedzie
6 months ago
5

this place has mice up the ass they don’t even have exterminators to come here to help the problem i caught 3 mice in my room in one night they don’t even have the right mice traps i had to buy my own

Response from the ownerInvalid relative date format:
Lady Kedzie, we are truly sorry to hear about this, and we appreciate you bringing it to our attention. At A Safe Haven, the well-being of our clients is our top priority, and we take all concerns very seriously. To address this matter thoroughly, we kindly ask that you reach out to us directly at info@asafehaven.org and provide your contact information. This will allow us to look into your concerns and work towards a resolution promptly. Thank you again for bringing this to our attention.
Demetria Qahhaar
7 months ago
5

I haven't been here but definitely life has been having twist and turns fore I would like to come in and seek some helpful resources.

Response from the ownerInvalid relative date format:
Hi Demetria, thanks for reaching out. If you are experiencing homelessness, please call 311 and ask for the Homelessness Prevention Call Center. Their staff will refer you to the best place for support. Please let the operator know if you have any special needs. A referral from 311 is required for access to our Housing Program/Emergency Shelter Program.<br><br>If you would like to utilize our other services, such as our recovery support services, please fill out this form (https://www.asafehaven.org/get-help/) to receive assistance. You can also call us at 773-435-8300.
Nyc Reina
9 months ago
4

I'm a youth and I came here a couple of times when I needed a place to sleep. Staff were chill and assertive they try to help.

Response from the ownerInvalid relative date format:
Thank you, Nyc, for the positive review.
Cat Eyes
11 months ago
5

Response from the ownerInvalid relative date format:
Thank you so much for your five-star rating! 🌟
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