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Cleveland Clinic Akron General

1 Akron General Avenue Akron, OH 44307
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The facilities at Akron General Medical Center - Behavioral Health in Akron, OH 3

About Cleveland Clinic Akron General

Cleveland Clinic Akron General, located in Akron, Ohio is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment.

Specialty rehab programs at Cleveland Clinic Akron General include tailored care focusing on women’s specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and inclusive treatment respecting diverse sexual orientations and gender identities.

Patients at Cleveland Clinic Akron General will find the residential setting creates an immersive environment promoting full engagement in recovery away from daily triggers.

Cleveland Clinic Akron General has received accreditations from The Joint Commission.

Facility Overview

Bed icon 532
Number of Available Beds

Latest Reviews

Michael M.
2 months ago on Google
5
Parking garage provides a time-stamped ticket upon entry. If you re visiting for under an hour, then the parking will be free. If you go over an hour the cost as of March 2025 will be $3.00 on credit card.
Eyzta
2 months ago on Google
1
I waited 5 hours in excruciating pain without care in the WAITING ROOM. There was another lady who waited 11 hours. They weren t adamant about providing care or help to any of their urgent patients and the nurses and front desk helpers could care less about our pain. I was lied and promised help in 30 mins and that obviously wasn t a case no one checked in on me or any others. Such a shitty experience and ass of a Cleveland clinic facility. Never go here if you have an emergency.
Kaleigh Rogers
2 months ago on Google
1
Okay idk about the rest of the hospital, but DO NOT go to this emergency room! My family members and I have been sitting here for over 14 hrs waiting to be seen for breathing issues they took 8 hrs to get my family members blood drawn and since then they have drawn blood 2 additional times without any explanation... A nasal swab was done hours before the first blood draw which is the only result we really need zero stars. The front desk staff (having seen several shifts come and go) are arrogant and terrible. The only nice ones out front are the security guards who go thru your bags, they were affable and pleasant! The front desk staff supposed to be providing care? Couldn t be more bothered. Don t get me started on some of the other ppl we encountered. Some with bad vibes, some in horrible condition and still sat for over 12 hrs waiting! Half of the ppl waiting to be seen left hope they re okay!! One woman next to me literally lost consciousness after they sent her back out into the waiting room! And when I went to the front desk to tell them? They went and got a nurse and had almost no other reaction! They were not alarmed. Not that it makes a difference, but this woman was not on drugs or anything of the sort, she was in tremendous pain. What is happening at this place!! Trash is everywhere! They keep ppl waiting in the most uncomfortable conditions. I m afraid for every patient/visitor here. I don t work here and I was asking for/getting blankets for these poor ppl bc it was absolutely freezing the whole time . Again, WHAT IS ACTUALLY GOING ON IN THIS PLACE???!!! NO WAY THIS IS HEALTHCARE BEWARE AND STAY AWAY FROM THIS ER
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.9 / 10

Location

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
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LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

ECT is a form of treatment in which controlled electric currents are passed through the brain, sometimes causing short seizures. Treatments are done under general anesthesia. ECT appears to change brain chemistry for the better, and has been shown to provide fast and sometimes dramatic improvements in severe mental health conditions that can exist alongside addiction, including depression, bipolar disorder, psychosis, and suicidality. ECT is also often used by those who prefer it to taking medication.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • home-setting iconResidential Setting

Staff & Accreditations

Staff

Tom Mihaljevic, MD

CEO & President

Rohit Chandra, PhD

Executive VP, Chief Digital Officer

James Cotelingam

Executive VP, Chief Strategy Officer

Vickie Johnson, MPA

Executive VP, Chief Community Officer

Dennis L. Laraway, MBA

Executive VP, CFO

Bill Peacock

Executive VP, Chief of Operations

Beri Ridgeway,, MD

Executive VP, Enterprise, Chief of Operations

Deborah Gordon, JD, MBA

Executive VP, Chief Legal Officer

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (330) 344-6000
Building icon

1 Akron General Avenue
Akron, OH 44307

Rehab in Cities Near Akron

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Reviews of Cleveland Clinic Akron General

2.7/5 (100 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.7 (100 reviews)
sara oakes
3 days ago
3

All they did was drawl blood and pinched her skin for a EKG told us nothing about her chest problems with her pregnancy was a waste of time other wise was quick to see her and pleasant staff but got no answers from them

Manford Andsons
1 week ago
1

This place is unbelievable.! Mother in her 80s CHF, UTI been here 9 hours. Drew blood 3 times and sent to the ER waiting room each time. BP dropped to 80/54 while having her vitals taken.. sent back to ER waiting room. Not even antibiotics administered during this 9 hrs. Never saw or spoke to a doctor Nothing was done. Left to go to another ER that has doctors.

Jacqueline Smith
1 week ago
5

Been going here most of my life along with my mother. 5 stars for the Dr's not the food

Caleb Graham
1 week ago
5

Lebron james and stephen curry. 5 stars.

Taylor Flemming
2 weeks ago
1

Very bad experience. Was sent here to get my gallbladder removed. Had an infection and 3 stones inside my gallbladder. When they rechecked vitals nobody asked about my pain level or even said a word to me. Was sitting in the waiting room with chest pain and nobody seemed to care. Bathrooms in waiting room were absolutely disgusting as well. Have been waiting for well over 6 hours

Kati Beane
3 weeks ago
1

Do NOT take your loved ones here. My brother is currently dying in the ER, they told my nephew to call his family in. THEY told us all to come down here. When we got here, they refused to let us back except for two people at a time. When I went to the nurses up front, they were INCREDIBLY shitty with me. I asked if there was a way we could go to the inner waiting room that I witnessed when I got my very long chance to go back. I got gaslit by the nurse who told me it didn’t exist, and she said she refused to help. He hasn’t seen a doctor, no one knows what is happening, this place is a JOKE. Do NOT take loved ones here. We will be filing a grievance.

Kim
3 weeks ago
1

Waiting rooms are gross. The room they put my boyfriend in had blood on the floor. The near by bathroom had blood on the toilet. When you hit the nurse call button somebody showed up with an attitude asking what you wanted then said they'd get the nurse. The nurse would never come. We got to the ER at 11 am, got emitted to the hospital at 9pm but we're stuck in the ER because there wasn't a bed in the main hospital. Whenever we asked what was going on about MRI or any other tests nobody seemed to know and always passed the buck. I honestly would never come back to this hospital ever. I do not recommend it to anybody.

Sierra Loudy
3 weeks ago
3

Had no wheelchairs available. It's a long walk to get to blue elevators and up to the 9th floor. Elevators are slow. Few parking options.

Juliana Weissbrod
4 weeks ago
1

Will never ever come back here. Left me in a waiting room barely able to walk due to pain. Refused to listen to anything I had to say about something iv been dealing with since I was ten. Then chalked it up to a “UTI”. Went to my doctors office the next day there was no sign of one. Not to mention the phlebotomist they had was extremely rude and uncaring. I honestly am unsure of how she got her license, she tied the tourniquet like she was tying her shoes. Missed my vein entirely and dug around in my arm for 5-10 minutes. All after I told her the vein she is going for is more scar-tissue than vein. Long story short the vein blew. The doctors were rude, and they don’t listen to a word you say while talking to them. When they came to talk to me they hadn’t even looked at the results yet. I had to wait for my-chart results to actually find out what’s going on. I wouldn’t even come here if I was dying.

Donna F
4 weeks ago
1

Floor not properly cleaned for days after my brother had a accident and how is he supposed to increase mobility for the past 2 weeks if noone is assisting him to walk Twice they have thrown BM into the trash from the bedside commode instead of properly disposing of it! So disgusted!

Melissa Fullen
4 weeks ago
1

This experience has been absolutely horrible, from the 6 hours in the waiting room, to my daughter being completely dismissed by the doctors, and told by nurses there are more important patients here. I am truly disappointed in the care provided, as well as the treatment by the desk staff of the patients and their families in the waiting room. Would not recommend wasting your time at Akron General.

Alesia Clemmons
1 month ago
5

Cleveland Clinic Akron General has saved my life a couple times. My experiences were true emergencies and everyone took well care of me, from the time I entered their doors until the time I was discharged. All of my doctors, PCP, Cardiologist, Neurosurgeon, Neurologist and Radiology are A-Class physicians. I highly recommend CC Akron General to everyone that truly needs physical care.

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