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Appalachian Community Services

100 thomas Heights, Suite 206 Franklin, NC 28734
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Appalachian Community Services NC 28734

About Appalachian Community Services

Appalachian Community Services is located in Franklin, North Carolina. This is a community care facility that provides treatment to adults who are struggling with drug or alcohol abuse. They also have a really robust treatment program that addresses co-occurring mental health struggles.

Services happen in both an outpatient setting and through their residential treatment services. They also have ancillary programs, including a substance abuse intensive outpatient program as well as DUI assessments and treatment services. Crisis services to address behavioral health struggles are also available here.

Policies for most major insurance providers are accepted here, along with Medicaid and Medicare. They also take VA benefits like TRICARE and state grants through the various agencies they partner with. There are payment assistance options available if you are uninsured or underinsured.

Comprehensive Residential Treatment

The residential treatment program supports adults and provides wraparound care 24 hours a day to those who need more robust and intensive services. Some of the programs offered through their adult recovery unit include psychiatric evaluation, medication management, counseling through individual and group support groups, as well as wellness education to address specific issues impacting your life.

While this treatment program supports adults, they work with individuals from all walks of life, including members of the LGBTQ community, veterans, pregnant women and those who’ve experienced traumatic circumstances in their past.

Specialized Care for Marginalized Adults and Children

The care through Appalachian Community Services is designed to support you in the way you need. They have specialized programs for individuals who are criminally involved, trauma survivors and individuals who have complex mental health struggles at play. They also have programs designed for children and adolescents who have severe emotional disturbances and are at risk of developing substance abuse issues.

Latest Reviews

moon child
2 weeks ago on Google
1
i’ve been going to this place for both therapy and medicine appointments for around 3 years. today i have never had such a terrible experience here, i don’t who this lady was, Jessica i believe her name is, i guess she’s new (seems like a lot of new people there) but she was very disrespectful. she needs to realize she’s dealing with MENTAL HEALTH PATIENTS, not regular retail customers. for about a year i’ve had their coverage they offer there since i don’t have any insurance of my own, not once have i had to pay a copay of any amount since, even been confirmed by past employees. now all of a sudden, Jessica says she looked at my account today as i was up at the desk and updated it, so i had to pay a copay, it was only $5, but it was the way she said it and how sudden it was. if i could find a better place i would. the low rating makes sense now for this place.
Jenny Porter
2 months ago on Google
1
My counselor was mean personality when he came on he sounded like he was yelling what do you want he overdose me on some meds when I asked for a different doctor and told him that he overdose me he more less told me to get lost I will not be back and I will tell people not to go there
Jeff MacNamara
3 months ago on Google
1
Pathetic what the mental health care system has turned into. Received 0 help from this "organization "
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Rehab Score

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Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

aftercare iconAftercare Support

Rehab aftercare programs offer a complete continuum of care for clients in the maintenance phase of recovery and are predicated on the idea that addiction disease is a chronic condition prone to relapse and warranting continuing care. Clients collaborate with their care team and case manager to access the specific rehab aftercare services they need to promote their sustained sobriety. Peer coaching, relapse prevention services, career counseling, and 12 step program induction are common in these programs.

heart-hands iconIntervention Services

Intervention services can provide customized interventions tailored to the needs of the individual and family. An intervention specialist can design and conduct a drug intervention in North Carolina that encourages the individual to enter treatment in a non-coercive manner. The specialist will meet with the family to plan the intervention, then provide expert insights to guide the process and appropriate follow-up care.

medically-assisted-detox iconMedically Assisted Detox

A medically assisted detox is the safest way to remove addictive drugs and alcohol from your body. A team of licensed medical professionals will look after you 24/7 to monitor your health, help minimize discomfort, and provide medications if necessary to alleviate any withdrawal symptoms. This process is typically the first step in your recovery and may take around 5-7 days, although length will depend on your individual needs.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image

LGBTQ Program

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

If you're struggling with insecurity about your ability to make changes in your life, motivational interviewing in North Carolina could be a good solution. This type of therapy offers support and empowerment to help you explore your options and decide how to move forward with positive changes.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff & Accreditations

Staff

Courtney Bodoni

Eastern Clinics Manager of Macon County

Nicole Chouinard

Manager of Evidence-Based Programs of Macon County

Jeff Reece, RN, MSN, MBA, CJCP

Director of Operations

Benjamin Crawford, DO

Medical Director

Betty Aldecoa, PsyD, MEd

Clinical Director

Victoria Parker

Director of Intellectual & Developmental Disability Services

Nan Fein

Director of Psychiatric Services

John Pruett

Director of Clinic Operations

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Contact Information

Building icon

100 thomas Heights
Suite 206
Franklin, NC 28734

Fact checked and written by:
Nadia El-Yaouti, M. Ed.
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Franklin

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Reviews of Appalachian Community Services

1.36/5 (22 reviews)
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Reviews

1

understanding that it is overwhelming, however that it the 1 focus: customer service. Recordkeeping, who knows what and when and following through on processes. They are happy to take money and bless them for expanding the services, just PLEASE do the REST OF THE JOB!!! A ... Read More

Reviewed on 2/18/2019
1

They have to improve in communication and organization because sometimes they are not able to answer the phone/email and you really need help.

Reviewed on 9/7/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

1.4 (20 reviews)
moon child
2 weeks ago
1

i’ve been going to this place for both therapy and medicine appointments for around 3 years. today i have never had such a terrible experience here, i don’t who this lady was, Jessica i believe her name is, i guess she’s new (seems like a lot of new people there) but she was very disrespectful. she needs to realize she’s dealing with MENTAL HEALTH PATIENTS, not regular retail customers. for about a year i’ve had their coverage they offer there since i don’t have any insurance of my own, not once have i had to pay a copay of any amount since, even been confirmed by past employees. now all of a sudden, Jessica says she looked at my account today as i was up at the desk and updated it, so i had to pay a copay, it was only $5, but it was the way she said it and how sudden it was. if i could find a better place i would. the low rating makes sense now for this place.

Jenny Porter
2 months ago
1

My counselor was mean personality when he came on he sounded like he was yelling what do you want he overdose me on some meds when I asked for a different doctor and told him that he overdose me he more less told me to get lost I will not be back and I will tell people not to go there

ThatOneMoonFairy
3 months ago
4

Jeff MacNamara
3 months ago
1

Pathetic what the mental health care system has turned into. Received 0 help from this "organization "

Courtney Sweeney
3 months ago
1

I liked them at first but the last 3 months they have been awful

Lonnie Poppins
3 months ago
1

Don’t come to this place for help they are so incompetent and do not care for you're well being.

John Doe
7 months ago
1

Elizabeth Robinson
9 months ago
2

Appalachian needs to do better. I am doing a 2 start because the medication side is going good right now. But the therapy side is a joke. Mrs Moore or office staff have changed my mother's appt numerous times and not notified us until the day before. (I work ALOT and have to plan these appts out) when I called to speak to a supervisor I never received a call back (2 different people). So today I get a notice that my mother has an appt for tomorrow which I again didn't know about. Then I call to reschedule and I am told she is out on FMLA and now there is only 1 therapist available now and she only works with current clients 1 to 4 pm. I can't take off during the middle of the freaking day like that. What the heck is going on. Appalachian you need to do better.

Aurora Caldwell
10 months ago
1

Jason Jackson
2 years ago
1

Went for help with my severe anxiety and PTSD. Put me on meds that made it so much worse tried to call and get my emergency anxiety meds refilled since 15 was all they thought I needed. basically told me that I had to suffer through my panic attacks until they were able to see me ..... what a joke they are not trying to help feel like they made it worse...it's ok I'll find what I need on my own hopefully it doesn't have fentanyl in it ....I should have known just to do it myself all bout money with these people.

James Teems
2 years ago
4

I am so thankful for Appalachian Community Services. I've been a patient with the.for several years now and not once have they turned me away. Not once have they not helped me. Be it in their office or calling the crisis number they provide. I can understand how mental health facilities get a "bad wrap". I've been a patient at one of those places before, until I switched to ACS. Thank you for doing all you guys do!

darlene lovingood
2 years ago
1

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