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Ben Taub Hospital Behavioral Health

1502 Taub Loop, NPC Building, Room 2 125 Hillsboro, TX 77030
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About Ben Taub Hospital Behavioral Health

Ben Taub Hospital Behavioral Health, located in Hillsboro, Texas is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment.

Latest Reviews

Tate Thompson
2 months ago on Google
1
Wish I could put less stars. I was admitted and a man trying to get out of jail snuck into my room trying to get with me while I was sleeping.
Response from the owner2 months ago
Thank you for bringing this to our attention. We have shared your concerns with our team and encourage you to contact us at 713-970-4640 to discussfurther.
J Br
3 months ago on Google
1
I went here for interim care last month and I debated on saying something here but I need to do so because it s still unsettling. The reviews are correct. There s a Nigerian nurse that works here that should not. Seeing the other reviews made me realize it wasn t me overthinking it! She had to interview me before seeing the doctor and she literally was judging me as I was answering the questions. Her demeanor and faces she made were totally unacceptable for someone in this kind of profession. A little later, when I was in the waiting room, she snickered and laughed at me as she walked back to her office. Idk if she just didn t believe the symptoms I said I was experiencing or not but her behavior was completely out of line. She needs to be fired immediately. We already go through a lot with our mental illnesses. No one needs to deal with this kind of foolishness while at their lowest. So ridiculous.
Response from the owner2 months ago
Thank you for sharing your experience. Everyone deserves to feel respected and heard when seeking care. We appreciate your feedback and encourage you to reach out directly at 713-970-4640 and ask for a nurse manager if you d like to discuss your experience further. Your well-being is important to us, and we are committed to providing compassionate and supportive care to all patients.
Jennifer Aracely Lopez
4 months ago on Google
1
Just came to get help and I was made to wait 4 hours and probably would have waited another 4 which is ridiculous but the system is broken. The vibe here made me feel like a lunatic so I deff will never do inpatient here. Y all do not care about helping these people that are on drugs because to you it s just a job. You have to have access to a good amount of money to get decent help for mental health otherwise you end up in dumps like this that work for the county and do not give a s***.
Response from the owner1 week ago
Hello Jennifer, We appreciate you sharing your experience. Our goal is to provide compassionate and effective care for every patient. If you have any specific concerns or would like to discuss your experience further, we encourage you to reach out to us at 713-970-4640 and ask to speak with a supervisor. Your feedback is important, and we are always looking for ways to improve.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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5.5 / 10

Accepted Insurance

Ben Taub Hospital Behavioral Health works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

ECT is a form of treatment in which controlled electric currents are passed through the brain, sometimes causing short seizures. Treatments are done under general anesthesia. ECT appears to change brain chemistry for the better, and has been shown to provide fast and sometimes dramatic improvements in severe mental health conditions that can exist alongside addiction, including depression, bipolar disorder, psychosis, and suicidality. ECT is also often used by those who prefer it to taking medication.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff

Esmaeil Porsa, MD, MBA, MPH, CCHP-A

President & CEO

​Louis G. Smith Jr., MHA

Sr. Executive VP & COO

Steven D. Brass, MD, MBA, MPH, FACHE

Executive VP & Chief Medical Executive

Contact Information

Phone icon (713) 873-5130
Building icon

1502 Taub Loop
NPC Building, Room 2 125
Hillsboro, TX 77030

Rehab in Cities Near Hillsboro

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Reviews of Ben Taub Hospital Behavioral Health

2.7/5 (89 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.7 (89 reviews)
Douglas Brown
2 weeks ago
1

Douglas Brown was admitted for three weeks by a court order for attempted suicide and prescription drug addictions and numerous mental health conditions, suggest schizophrenia and borderline personality disorder among others. His fiancé has medical power of attorney because when he was in his right mind, he knew that he did not think logically when he goes into his psychotic states However, when he was admitted this time, he was receiving brain shocks and monitoring his drug use and was inpatient his fiancé was supposed to have medical power of attorney for when he is mentally impaired, and or cannot make his own decisions however, the staff blocked his my chart information and refused to release information to fiancé, even though she was power of attorney when he’s in a bad situation They said that it was his decision however, he should not be allowed to make such a decision if they are claiming that he needs to be retained by a court order and is mentally unstable now there is no telling what they are doing to him or with him and there’s no one to honor that situation that is of sound mind if a patient is hospitalized by court order and is not of sound mind according to the medical team, the significant other, who has power of attorney should be at the very least kept informed of their progress not knowing put a great deal of stress in our home situation and financial situation And every situation that Douglas abandoned by his inpatient stay so at the very least knowing what was going on would’ve been helpful instead of adding to the stress The whole purpose of a power of attorney is so that when the person is in this type of state, the significant other, who has a logical and sound mind can be aware of what’s going on and make decisions if necessary

Response from the ownerInvalid relative date format:
Thank you for sharing your concerns. We understand how distressing and overwhelming it can be when a loved one is facing a mental health crisis and your situation highlights the critical role family members and loved ones play in supporting recovery. While we cannot discuss specific patient details in a public forum, we want to emphasize that our care teams follow all applicable federal and state laws, including those surrounding HIPAA and patient rights. Please contact our Rights Line at 713-970-7742 or 713-970-7211. You may also email us at RightsLine@TheHarrisCenter.org. We are committed to providing respectful and compassionate care, and we appreciate your feedback as an opportunity to improve communication and support for families during difficult times.
John Garcia
1 month ago
5

Amazing doctor! 💊 Got my results fast

Response from the ownerInvalid relative date format:
Thanks for your review, John. If you need anything else, we can be reached at 713-970-7000.
Stephanie Sitton
1 month ago
5

Great place to be and go to. 🙂

Response from the ownerInvalid relative date format:
We appreciate your kind words and positive feedback, Stephanie. If you need us for anything, we can be reached at 713-970-7000.
Tate Thompson
2 months ago
1

Wish I could put less stars. I was admitted and a man trying to get out of jail snuck into my room trying to get with me while I was sleeping.

Response from the ownerInvalid relative date format:
Thank you for bringing this to our attention. We have shared your concerns with our team and encourage you to contact us at 713-970-4640 to discuss further.
Krystal Graham
3 months ago
5

Response from the ownerInvalid relative date format:
Thanks for your positive feedback, Krystal. If you need any additional assistance, please contact us at 713-970-7000.
J Br
3 months ago
1

I went here for interim care last month and I debated on saying something here but I need to do so because it’s still unsettling. The reviews are correct. There’s a Nigerian nurse that works here that should not. Seeing the other reviews made me realize it wasn’t me overthinking it! She had to interview me before seeing the doctor and she literally was judging me as I was answering the questions. Her demeanor and faces she made were totally unacceptable for someone in this kind of profession. A little later, when I was in the waiting room, she snickered and laughed at me as she walked back to her office. Idk if she just didn’t believe the symptoms I said I was experiencing or not but her behavior was completely out of line. She needs to be fired immediately. We already go through a lot with our mental illnesses. No one needs to deal with this kind of foolishness while at their lowest. So ridiculous.

Response from the ownerInvalid relative date format:
Thank you for sharing your experience. Everyone deserves to feel respected and heard when seeking care. We appreciate your feedback and encourage you to reach out directly at 713-970-4640 and ask for a nurse manager if you’d like to discuss your experience further. Your well-being is important to us, and we are committed to providing compassionate and supportive care to all patients.
Jennifer Aracely Lopez
4 months ago
1

Just came to get help and I was made to wait 4 hours and probably would have waited another 4 which is ridiculous but the system is broken. The vibe here made me feel like a lunatic so I deff will never do inpatient here. Y’all do not care about helping these people that are on drugs because to you it’s just a job. You have to have access to a good amount of money to get decent help for mental health otherwise you end up in dumps like this that work for the county and do not give a s***.

Response from the ownerInvalid relative date format:
Hello Jennifer, We appreciate you sharing your experience. Our goal is to provide compassionate and effective care for every patient. If you have any specific concerns or would like to discuss your experience further, we encourage you to reach out to us at 713-970-4640 and ask to speak with a supervisor. Your feedback is important, and we are always looking for ways to improve.
Cyber X
5 months ago
1

The Doctors release me they lie and say my mental health was stable (it isn't). Hell, I even told them I still have thoughts of hurting others and they release me.

Response from the ownerInvalid relative date format:
Your mental health and safety are important to us and we are sorry to hear about your experience. You can reach a crisis counselor on our team by calling 713-970-7000 and press 1. We are available 24/7/365. You are not alone, and there are resources and people ready to help. Please dial 911 or 988 in the event of a mental health emergency. Your well-being matters greatly.
Taylor and Brian
6 months ago
1

Such a horrible lazy doctor SARA FLORES with no compassion or care! She will not answer questions over the phone. If you care about your mental health don't go to this doctor! All she cares about is you booking with her to get more money if you have any questions

Tayja
8 months ago
1

Your only options were to either take the medication or be admitted to the hospital. No one was there to offer comfort or let you explain what’s happening. As a parent to a 3-year-old, admission wasn’t an option for me, so I opted for the medication, which I had to pick up myself, “because I have insurance” When I arrived at the pharmacy, they informed me that the doctor hadn’t included the necessary DEA or NPI numbers, so they couldn’t fill the prescription. I called NPC hospital, and they said they were going to send the information to the pharmacy, but it closed at 6 p.m. I asked if they could change it to a 24-hour CVS, but they said they couldn’t, as the doctor had already left for the day. They suggested I ask CVS to make the switch. I did as they advised, only to be told that NPC hospital still hadn’t sent over the needed details. When I called NPC again, they told me if I couldn’t wait until morning, I’d have to return and go through the entire intake process again, even though I had been there from 6 a.m. until noon. They expected me to restart everything! It felt like my only options were to go through that again or stay awake for 96 hours because I’d already been up due to stress and anxiety this past week

Response from the ownerInvalid relative date format:
Tayja, Thank you for taking the time to share the challenges and frustration you faced during your recent experience with us. This is not the level of care or communication we strive to provide. We understand how overwhelming it must have been to navigate this situation, especially as a parent with a young child. Your experience highlights areas where we need to improve and your comments have been shared with our team. Please contact us at 713-970-7000 and we’ll do everything we can to address your concerns. Thank you for sharing your feedback.
Krone4ngels
8 months ago
1

this was the most traumatizing experience of my life the nurses threatened me told me if i cried or complained they would keep me in there longer the night nurses the nigerian and african ladies are mentally abusive and manipulative the doctors were horrible spoke to me like i wasn’t a human when my parents tried to contact me worried sick several times they never notified me of it i had to hear from another patient there was paperwork to be signed to release permission for them to talk to my parents WHICH WAS NEVER MENTIONED TO ME even after i asked for paperwork they still did not let me sign the day shift/midshift employee jason i believe and a young tall hispanic man with glasses mid shift i think were the only good thing about this place made my time there more bearable god bless them

Response from the ownerInvalid relative date format:
Your feedback is important and we appreciate you taking the time to share. We take these matters very seriously. Your experience does not reflect the standard of care  we aim to provide. We will look into this situation in detail and address the concerns you raised regarding communication, staff interactions, and your overall care. Please reach out to us directly at 713-970-7000 so we can investigate.  We’re grateful to hear that Jason and the other staff member helped make your time more bearable, and we’ll make sure they receive your positive recognition. Again, we genuinely appreciate your feedback as it helps us improve our care and services.
Ángel González
1 year ago
5

Response from the ownerInvalid relative date format:
Hello Ángel, We appreciate your 5-star rating. We can be reached any time you need us at 713-970-7000.
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