Beverly Healthcare Northside

Please do not send your Love one to this facility. I sent my mom here for a year and so and within that year, so she stopped walking and talking I used to come sometimes and her food would be sitting across the room and she was non-mobile her roommate was scared to tell me stuff she told me that the nurses were stealing my mom s stuff and giving it to other patients. Every time I came my mom had a bruise on her head. I continuously asked them to help my mother eat. They told me I had to fill out some kind of paperwork. Somehow, my mom, being in a wheelchair, she kept falling. I have a lot of pictures of her Forehead she was rushed to the hospital more than five times. My mother s hospice nurse suggested that I called the state. Also, they put my mother stuff in the back where the deceased patients are, and she wasn t dead yet she was in the hospital. I asked them for her medical records last year, February 19 and it s a year later no Medical records or anything. One day, I even was searching for my mom and she was sitting in Another patient s room. Her roommate wanted to tell me stuff, but every time I came Standing there, making sure that she went and tell me anything. This lady Actually told me and my sister that she was afraid to tell us anything because they were gonna treat her differently. I am now in the works of starting an investigation towards this facility. my mother was severely neglected to the point where her hospice nurse wanted me to report their facility. I called three times and I couldn t get no help. My mother died February 19 and I feel like it s solely the nursing homes fault I wish I would ve never put her in this facility because she would still be alive. I have photos and pictures if anyone wants me to email them to them please do not put your family member in here, especially if you aren t checking on them every day.. I took these photos two months before I drop my mother off to these people, and these are the photos that I took when they called me and told me that she kept following which I don t understand because she was in a wheelchair they were letting her fall asleep in the dining room

This place has helped me out so much with my recovery and My focus is so much better now and I wanna say Thank You for being so good to me!! Some things have changed now it's July 17th 2024 makes 7 weeks ago that they started to fix a leak in the shower on the 4th floor and this is what progress they have made on it so far. My question is, how does 70 plus people maintain hygiene?? On another note I wanna thank The Kitchen Staff for doing such a great job cooking because I appreciate it!! I also wanna thank The House Keepers for doing such a great job in keeping this place clean and Thank You for doing my Laundry because I really appreciate it!! I also wanna Thank The Nurses, CNA's and RCA's for helping me out and for doing such a great job . The new showers on the 4th floor are very nice they did a great job on the remodel !! Thank You

This is the worst place. It is run like a prison. Residents have no rights. Showers are constantly broken. If something in the room is broken, it will not be repaired. The meals are atrocious. The staff will fight with each other in the hall very loudly. Medication is not passed out on any schedule. The laundry has just lost people's clothes. Concerns fall on deaf ears. Their go to reason for just about everything is "because I said so". Don't come here.