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Bowling Green Brandywine Treatment Center

1375 Newark Road Kennett Square, PA 19348
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The facilities at Bowling Green Brandywine Treatment Center in Kennett Square, PA 2

About Bowling Green Brandywine Treatment Center

The facility accepts Maryland and Delaware Medicaid. They also take most major insurers. They welcome partnerships with new providers so check with them if you don’t see your provider listed.

There’s an inpatient residential treatment program for adults 18 and older, both women and men. The average stay is between 21 to 28 days but your treatment may be shorter or longer depending on your unique needs.

In the dual diagnosis treatment program, you’ll see a psychiatrist once a week for medication management. You’ll also have a morning process group with your counselor and then move into different psychoeducational programs during the day.

In the regular inpatient rehab program, you’ll learn about the 12 Step recovery model and have a plethora of programs to choose from. Some of those programs include learning about the cycles of behavior and self responsibility, stress tricks, anger and substance use, and making amends.

The dual diagnosis program has many of the same classes, but there are some additional classes as well. Some of these include focused thinking, impulse control, overcoming depression, and clean thinking. You’ll also learn better ways of handling anxiety and stress.

They also offer experiential therapies such as music therapy, Reiki, and meditation. In both program tracks, you’ll have the opportunity to exercise at least once per day. There’s also a weekly family program on Sundays after which you’ll get an hour to meet with your family. They’ll also have the option of an Al Anon meeting.

The center offers a specialized treatment program for pregnant women where they work to help you get through detox and rehab safely for both you and the baby. You’ll also see an OB/GYN as needed.

There’s a partial hospitalization program (PHP) that lasts about 10 days. The PHP is for men who need structured treatment before returning to their home environment. In this program, you’ll live off campus. They’ll provide transportation to the six hour daily program.

Latest Reviews

Fill Robertson
1 week ago on Google
1
Worst experience in my inter life. Saw my counselor for 20 mins out of 30 days. Screwed up my medication. Mold everywhere and was sick the intire time with a lung or bronchial issue This place should be closed until it's ready for patients. 150 clients and only 2 case managers. No groups but one a day and I'm sure my insurance was billed for much more. It's criminal the way this place is being run. Please call other places if you need help. Your life is worth more. I'm so glad I'm not there anymore. Just left today. I completed. That place was terrible. God bless
Response from the owner1 week ago
We are very concerned by this feedback, though we appreciate you taking the time to share.
Lori Parker
3 weeks ago on Google
1
Drugs are passed around in there. You want your loved one in rehabilitation to get off drugs. What rehab that really cares, allows drugs to pass through?? One where the staff doesn’t do their job.!!!!!!!!! OR possibly staff bringing them in. DO NOT SEND YOUR LOVED ONE HERE. THEY KICK YOU OUT ON THE STREET. My loved one got kicked out miles from home, because she slipped up due to drugs coming in. Trying to get through to them is a total waste. THIS PLACE SHOULD BE SHUT DOWN.
Response from the owner1 week ago
Thank you for taking time to offer this feedback, though we are incredibly troubled by the concerns shared. We strive to make our treatment center one that is safe, comfortable, and fully conducive to the healing process.
Josh Maddox
4 weeks ago on Google
1
Do not go here the techs are good and some counselors are good just over worked. The rules change every day and an employee stole my shoes. They say it happens all the time but they don't do anything about it. You literally have to advocate for yourself or you'll end up in a shelter -1 stars
Response from the owner1 week ago
We appreciate your willingness to provide this feedback, though we are concerned about the circumstances. Our goal is to provide individualized care that meets all identified needs while ensuring that the treatment environment is safe, respectful, and encouraging.
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7 / 10

Accepted Insurance

Bowling Green Brandywine Treatment Center works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Addiction Treatments

Levels of Care

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements. Bowling Green, located in Kennett Square, PA, provides residential treatment and rehab programs for men and women, aged 18 and older, who are struggling with substance use disorders and dual diagnosis concerns. Treatment and rehab in these programs features cognitive behavioral therapy and person-centered therapeutic approaches.

12-step icon12-Step

12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

partial-hospitalization iconPartial Hospitalization Program

A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don't require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for ~ 6 hours (i.e. 9am-3m). Clients who can benefit from this step-down level of care receive group, individual counseling, lectures, relapse prevention, medication management and 12-step education five to seven days a week during the morning and early afternoon.

24-hour icon24-Hour Clinical Care

Because the severity of withdrawal symptoms can fluctuate, constant monitoring under 24-hour clinical care in Pennsylvania is recommended for early recovery. As you undergo detox, medical staff will supervise your health and ensure severe symptoms do not develop or threaten your life. Professional counselors will also be available to treat mental and emotional health needs.

medically-assisted-detox iconMedically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal. Bowling Green, located in Kennett Square, PA, provides medically monitored detoxification treatment and rehab services for adult men and women, ages 18 and above

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Alcoholism is a syndrome of dependent alcohol use. Also called alcohol use disorder (AUD), the symptoms include craving alcohol, not being able to stop drinking, and feeling anxious or irritable when not drinking. For many people, alcohol rehab in Pennsylvania is a beneficial treatment. Programs offer many levels of care, including medical and behavioral therapies.

Drug rehab in Pennsylvania is devoted to the treatment of addiction. Levels of care, treatment methods, and settings differ, but the aim of each program is to end drug dependency and empower participants to achieve long-term recovery.

opium iconOpioid Addiction

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
program-for-women thumbnail image

Program For Women

Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
program-for-men thumbnail image

Program For Men

Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Recreational therapy (aka therapeutic recreation) uses creative and fun activities to help with addiction recovery. Recreational therapists lead patients in entertaining and engaging activities like sports or games; art (drawing, painting, sculpture); drama, music, and dance; and/or community outings (field trips) to improve patients' physical, social, and emotional well-being.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting
  • lake iconLakeside
  • spa2 iconYoga Studio
  • car iconPrivate Transportation
  • weight iconGym
  • recreation iconRecreation Room
  • meditation iconMeditation Room

Staff & Accreditations

Staff

Michelle McIver, MSW

Chief Operating Officer

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes
Accreditation Number: 228878

The National Association of Addiction Treatment Providers (NAATP) is a professional association that represents organizations in the field of addiction services. Founded in 1978, NAATP's mission is to advance addiction services and ensure that high-quality addiction treatment is available and accessible.

NAATP Member: Yes
Member ID: 1593

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Pennsylvania

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Building icon

1375 Newark Road
Kennett Square, PA 19348

Fact checked and written by:
Susan Bertram, BA
Edited by:
Courtney Myers, MS

Rehab in Cities Near Kennett Square

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Reviews of Bowling Green Brandywine Treatment Center

2.09/5 (259 reviews)
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Reviews

1

I wish I had read reviews of this facility b4 sending my daughter there. I have yet to speak to her counselor even though she's bin there 3 weeks! It is supposed to be family oriented with 1 on 1 sessions but it is anything but that.Iam her father and listed as her contact p ... Read More

Reviewed on 4/26/2019
1

My daughter was there for 30 days and got out two weeks ago. This place should be shut down. She was able to get drugs there and her counselor held phone conferences with her boyfriend who is also on drugs. He was also allowed to go to Sunday visitation and she could call hi ... Read More

Reviewed on 4/15/2019
4.5

Carly ( director of nursing ) is the greatest! The entire staff is loving and caring

Reviewed on 4/6/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.1 (254 reviews)
Fill Robertson
1 week ago
1

Worst experience in my inter life. Saw my counselor for 20 mins out of 30 days. Screwed up my medication. Mold everywhere and was sick the intire time with a lung or bronchial issue This place should be closed until it's ready for patients. 150 clients and only 2 case managers. No groups but one a day and I'm sure my insurance was billed for much more. It's criminal the way this place is being run. Please call other places if you need help. Your life is worth more. I'm so glad I'm not there anymore. Just left today. I completed. That place was terrible. God bless

Response from the owner
We are very concerned by this feedback, though we appreciate you taking the time to share.
Lori Parker
3 weeks ago
1

Drugs are passed around in there. You want your loved one in rehabilitation to get off drugs. What rehab that really cares, allows drugs to pass through?? One where the staff doesn’t do their job.!!!!!!!!! OR possibly staff bringing them in. DO NOT SEND YOUR LOVED ONE HERE. THEY KICK YOU OUT ON THE STREET. My loved one got kicked out miles from home, because she slipped up due to drugs coming in. Trying to get through to them is a total waste. THIS PLACE SHOULD BE SHUT DOWN.

Response from the owner
Thank you for taking time to offer this feedback, though we are incredibly troubled by the concerns shared. We strive to make our treatment center one that is safe, comfortable, and fully conducive to the healing process.
Josh Maddox
4 weeks ago
1

Do not go here the techs are good and some counselors are good just over worked. The rules change every day and an employee stole my shoes. They say it happens all the time but they don't do anything about it. You literally have to advocate for yourself or you'll end up in a shelter -1 stars

Response from the owner
We appreciate your willingness to provide this feedback, though we are concerned about the circumstances. Our goal is to provide individualized care that meets all identified needs while ensuring that the treatment environment is safe, respectful, and encouraging.
Jaianah Garrett
4 weeks ago
1

I been trying to call my mother for days nobody answer the phone for any unit they don’t allow others to call they are rude someone answered my phone call today and hung up on me they are disrespectful no manners no nothing I can’t believe this is called what it’s called

Response from the owner
This feedback is very concerning, and we sincerely appreciate you taking the time to share it. Providing clinically excellent care in a safe and comfortable environment remains our highest priority.
Jennifer
1 month ago
3

The techs are amazing, the counselors have to many clients. There's a lot of downtime and some days you're lucky to have one group. I started asking how I was was getting home days before I was to leave. They were sending me on a bus that I missed thank God, because I wasn't going to get home until 12 pm the following day. No money, 4.5 hours from home, panicking because the driver would not answer and I started calling as soon as he pulled out because I seen that I missed it, nobody would answer at the rehab. The call center tried calling no answer. The driver finally called me back and was still trying to get me on the bus. I couldn't get him to understand that it wasn't going to work because I have no money, food, nothing and my sister would meet somewhere which is what I was trying to tell them for days because she works and I needed to let her know.

Response from the owner
Thank you so much for taking a moment to share your thoughts. We appreciate it.
Alison R
1 month ago
1

DO NOT GO HERE!!!!!! Seriously, if u care at all about yourself or your loved one, & you’re finally taking that step to get help, just keep searching anywhere else.. You’d have better luck & more compassion from ur couch.

Response from the owner
We are very concerned by this feedback, though we appreciate you taking the time to share.
Leslie Storehouse
1 month ago
1

I have been trying to get a close person friend of mine into the facility. Their fax machine never works, and the staff is quick to say that the person will be admitted and has a bed, but then calls later in the day and says that the paperwork is incorrect. There’s always an issue with getting an email address and a delay in care. If you are entering the facility from a methadone clinic and are expecting treatment with a dosage from the clinic, don’t expect to get in there soon because they are Absolutely horrible when it comes to sending and receiving patient information for admission.

Response from the owner
Thank you for taking time to offer this feedback, though we are incredibly troubled by the concerns shared. We strive to make our treatment center one that is safe, comfortable, and fully conducive to the healing process.
Yahaira Cruz
1 month ago
1

Bueno solo me Exprese como me senti al ver a mucha gente hablando mal del centro ,,,,al igual que muchas hablan bien de ustedes solo le pido a Dios que ese no sea el caso de mi esposo ,,espero y lo traten bien y lo ayuden ,,como dicen ustedes que son profesionales,,,que el se sienta seguro donde esta

Response from the owner
Reading this is extremely concerning, as our goal is to be a place of solace where true healing can begin.
Benjamin Greer
1 month ago
2

Honestly it is what you make it. It's run like a circus. I was lucky enough to have a two great counselors to assist me. The Best Techs are Rennee and Theo don't forget TY, Amber and Luis.. Y'all Rock. Just make sure you bring cigarettes.... Meet some cool people too....

Nancy Cosme
1 month ago
1

Bueno lo que vi en los vídeos Seve bien pero no hemos entrado no te dejan llevar al paciente asta la puerta tienes que dejarlo al lado de la caseta lo que me intriga a mi como madre es que todo los comentarios disen muchas cosa mal de el lugar de tratamiento pero fíjese que mi esposo pregunto y lo que dijeron era que el estaba con su tratamiento y que podía el llamarme mañana pero verificaré más profundo la situación verificaré si cojen los teléfonos para el paciente o que lo dejen llamar pero ai personas con adición que quieren las cosas ala brava y todo lo quieren perfecto y si quieres rehabilitar tienes que ASER tu fuerza de voluntad amarte y dejar que ellos preguen .lo que pasa es que lo que escriben quieren seguí iguales quieren que las gente que trabajan le den los medicamento ala brava y eso no es así para eso no vayas mueren ustedes por querer cojer las cosas asu modo no eso no es así aprendan si ustedes que quieren todo ala brava quieres rehabilitar y amas a tu mamá a tu papá a tu esposo o esposa hijo o hija bues aguanten para eso es ese lugar para rehabilitar se y el joven que Buso el comentario que si la mujer que el la iba a buscar por maltrato lo que pasa es que ella no quería estar ai quería seguir con lo mismo en adición y el esposo no tiene fe ni esperanza y por eso la saco si Ati te lo digo prefiere verla o verlo en mal. no lo hiciste mal así que yo llevé amo hijo y espero que él llame a su papá o ami yo les comentaré si es verdad o mentiras de todos los que an puesto sobre este lugar se que ellos alludaran amo hijo y lo veré cómo el Hera antes así que el que puso eso comentario de ese lugar se van a tener que aguantar sus panti y correas yate la verdad de como tratan a mi hijo pero ustedes arreglen sus vidas ola de su esposo esposa o hijo o hija lleve los para atrás y no los dejen salir amelo no dejen que le pase nada en las calles no los dejen solos llévelo a rehabilitar yo verificaré las mentiras que ponen en publicidad ay que ayudarlos. tú lo Arias dígame.en su casa no pueden buena ayudarlo y pongan a Dios primero yo daré las estrellas cuando vea bien a mi hijo pero veré si cuando llame yo o mi esposo y que dejen que mi hijo me llame por ahora no doy estrella daré una como nos atendieron a fuera soy periodista y verificaré todo gracias y Dlbm ❤ wua nosé pero esto está raro yo dejé un mensaje y no mean contestado sobre mi hijo mi esposo le dejo un mensaje que como el está por que el no a llamado a nosotros y si ellos no se localizan con mi esposo pondremos nuestros abogados las noticias y la policía estamos esperando asta el lunes no sabemos de mi hijo y estoy preocupada por todo lo que están diciendo en las redes sociales de cómo es ese lugar bueno les diré lo que pase espero que no sea así como ustedes lo disen

Response from the owner
We are very concerned by this feedback, though we appreciate you taking the time to share.
Hannah Wanner
2 months ago
5

Jeffrey Gatta
2 months ago
1

It's a shame this treatment center was a decent place to get your recovery started, but that is FAR from what it has become. Very short staffed, counselors have no idea what they're doing, you only see those counselors one on one maybe one time in a 28 day stay. Its very dirty, moldy, the filters in the air-conditoners look like they have never been changed. People got sick from the conditions of this place. No one is held accountable for their bad behavior. Clients stay for roll call and leave before group starts and nothing is said.Drugs and overdoses a plenty. The H&I program takes their time to come and hold an AA/NA meeting, and rudely, no one stays. I highly doubt ANYONE is staying clean when they leave BGB. It's just a revolving door to pack in as many people as they can, and don't have the staff to give them the right knowledge and tools to work a good recovery program. It seems like it's just a money machine. Sorry BGB, but that is truly my experience I had while at your facility.

Response from the owner
This feedback is very concerning, and we sincerely appreciate you taking the time to share it. Providing clinically excellent care in a safe and comfortable environment remains our highest priority.
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