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Burgess Health Center – Mental Health

1600 Diamond street
Onawa, IA 51040
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Burgess Health Center IA 51040

About Burgess Health Center – Mental Health

Open 24/7, the Burgess Health Center is an award-winning critical access hospital. Various healthcare services are provided to clients of all ages. They boast 16 speciality clinics and a round-the-clock ER. Based in Onawa, Iowa, this particular location also provides mental health and addiction treatment services. Financial assistance is available to those who need it.

Telemental Health & Addiction Treatment in ER

To meet urgent demand for psychiatric and drug rehab services, the center offers telemental health services through its emergency department. You and your loved ones can access timely support for mental health and substance abuse, including evaluations and real-time support.

Clients struggling with these issues often grapple with waiting lists or long wait times before being able to access support. This option is a solution to this issue without compromising on quality of care.

Outpatient Mental Health Care in Monona County

Along with telehealth services, you can also access in-person mental health support here. Treatment is tailored to clients’ needs, while consultations and community education are available for a range of mental health issues and disorders.

Individual, group, couples, and family therapy are offered. Various counseling styles are used, including dialectical (DBT) and cognitive behavioral therapy (CBT), eye movement desensitization and reprocessing (EMDR), acceptance commitment therapy (ACT), parent-child interactive therapy (PCIT), motivational interviewing, trauma-focused cognitive behavioral therapy (TF-CBT), narrative therapy, and brainspotting.

Psychiatric services are also provided, while a walk-in support clinic is also available in the mornings on the 1st and 3rd Saturday of every month.

Similar Rehab Centers

Fact checked and written by:
Lauren Thompson
Edited by:
Peter Lee, PhD

Latest Reviews

Sarah Tuttle
1 month ago on Google
1
Onawa location has constantly mistreated, misdiagnosed and gaslit me. They will push random meds to ignore symptoms instead of trying to cure the cause of those symptoms. They are lacking knowledge on conditions I deal with and will tell me they know more because of their degree. They dismiss what I have to say and record it as anxiety or period problems. They have refused me my medical records or data more than once. I’m never taken serious and they care more about making money and keeping people sick than helping them get better.
Response from the owner4 days ago
We appreciate your feedback. Please reach out to our Director of Patient Experience at 712-423-2311 if you wish to discuss your concerns.
Larry L
1 month ago on Google
5
My vacation was cut short and I ended up in the emergency room at Burgess Hospital Very grateful for the people who examined me. Katie, Kelsey and Nick were professional from the start. They made you feel like you were home. Excellent staff and facility. Thank you all for your professionalism and care. Greatly appreciated your help in getting me back on the road.
Response from the owner4 days ago
Thank you for the kind words. We strive for excellence!
Katherine Moreno
5 months ago on Google
5
All of the staff at Burgess Health Center were outstanding with their patient care. They took great care of me from the moment I walked in the door. They addressed my concerns and gave a very thorough examination. They treated me with the kind of care that one would feel from a high end spa. Staff also treated one another with kindness and respect. You could tell that every person wanted to help the other be great at what they do. Thank you!
Response from the owner4 days ago
We appreciate your positive review of our practice!
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Rehab Score

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5.2 / 10

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff

Lynn Wold

President & CEO

Jim Gobell

VP of Finance

Erin Brekke

VP of Support Services

Teresa Butler

Senior VP of Clinical Services

Grady Warner

VP of Information Technology

Contact Information

Building icon

1600 Diamond street
Onawa, IA 51040

Reviews of Burgess Health Center – Mental Health

3.36/5 (28 reviews)
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Reviews

1

Wouldn't recommend their services to anyone. They don't care about listening or doing a proper evaluation so they will give you a diagnosis based on perception. DON'T COME HERE unless you want to be mistreated.

Reviewed on 3/8/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.4444444444444 (27 reviews)
Sarah Tuttle
1 month ago
1

Onawa location has constantly mistreated, misdiagnosed and gaslit me. They will push random meds to ignore symptoms instead of trying to cure the cause of those symptoms. They are lacking knowledge on conditions I deal with and will tell me they know more because of their degree. They dismiss what I have to say and record it as anxiety or period problems. They have refused me my medical records or data more than once. I’m never taken serious and they care more about making money and keeping people sick than helping them get better.

Response from the owner
We appreciate your feedback. Please reach out to our Director of Patient Experience at 712-423-2311 if you wish to discuss your concerns.
Larry L
1 month ago
5

My vacation was cut short and I ended up in the emergency room at Burgess Hospital Very grateful for the people who examined me. Katie, Kelsey and Nick were professional from the start. They made you feel like you were home. Excellent staff and facility. Thank you all for your professionalism and care. Greatly appreciated your help in getting me back on the road.

Response from the owner
Thank you for the kind words. We strive for excellence!
Katherine Moreno
5 months ago
5

All of the staff at Burgess Health Center were outstanding with their patient care. They took great care of me from the moment I walked in the door. They addressed my concerns and gave a very thorough examination. They treated me with the kind of care that one would feel from a high end spa. Staff also treated one another with kindness and respect. You could tell that every person wanted to help the other be great at what they do. Thank you!

Response from the owner
We appreciate your positive review of our practice!
Peggy Ingram
1 year ago
5

The appointment went very well!

Overall Experience
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