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Child and Family Guidance Center – Harry Hines Boulevard

8915 Harry Hines Boulevard Dallas, TX 75235
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About Child and Family Guidance Center – Harry Hines Boulevard

The outpatient program at this facility runs weekdays from 8:00 a.m. to 5:00 p.m. and includes medical management, case management, individual therapy, group therapy and family counseling. These sessions apply motivational interviewing and cognitive behavioral therapy (CBT).

Child and Family Guidance Center accepts most major insurance providers such as Aetna, BlueCross BlueShield, Humana, United Healthcare and others. Contact your provider to verify coverage because out of network benefits can vary.

Latest Reviews

charlotte cyprian
1 month ago on Google
1
This place sucks Providers never last here either Also no one can ever get ahold of medical records. You get sent straight to voicemail then they don't call u back literally its annoying
Response from the owner1 day ago
Thank you for your feedback, Charlotte. We value your concerns and would appreciate the opportunity to discuss them further to ensure a better experience in the future.
Amanda Arrambidez
2 months ago on Google
1
I’ve been bringing my son here since January, and unfortunately, the experience has been very disappointing. We consistently spend more time in the waiting room than in the actual appointment. I was never informed that this was a virtual-only setup, and the sessions feel more like quick medication check-ins rather than actual therapy. There’s been no guidance or tools offered to help me support my child in managing his ADHD. It’s also extremely difficult to get anyone on the phone. It took an unreasonable amount of time just to receive a simple letter confirming his ADHD diagnosis for the school. When I try to reschedule, I’m told to “do a walk-in,” but given how behind appointments usually are, I don’t feel confident that would be handled any better. Now, my son is on a prescribed medication that cannot be stopped abruptly due to the severe side effects it causes when missed, and I can’t get anyone on the phone to schedule his refill appointment. This level of service is unacceptable, especially when it involves a child’s mental health and well-being.
Response from the owner1 day ago
Amanda, thank you for your feedback. We take your concerns seriously and would like to address them. Please reach out to us directly so we can work towards a resolution.
Khalil
2 months ago on Google
1
Won't give refills, Poor service, allows other patients to disrupt you. Ultimately causing problems for me outside of clinic.
Response from the owner1 day ago
Thank you for your feedback, Khalil. We strive to provide quality service and would like to discuss your concerns further. Please reach out to us directly so we can assist you.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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5.2 / 10

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff

Andy Wolfskill, LMSW

CEO

Michelle Turner

CFO

Todd Wright, LPC-S

COO

Asif Rashid, M.D

MEdical Director

Derek Anderson

Regional Director, Harry Hines

Shuida Haynes

Regional Director, Harry Hines

Leslie Noble

Director of Mental Health Services

Alicia Gerich, LCSW-S

Director of Clincal Proceses

Angelo Abella, LPC-S

Director of Specialty Programs

Tressie Johnsen

Director of Marketing & Development

Dr. Emily Viola

Director of Clinical Pharmacy Systems

Contact Information

Building icon

8915 Harry Hines Boulevard
Dallas, TX 75235

Fact checked and written by:
Benjamin Cardenas
Edited by:
Courtney Myers, MS

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Reviews of Child and Family Guidance Center – Harry Hines Boulevard

2.8/5 (162 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.8 (162 reviews)
charlotte cyprian
1 month ago
1

This place sucks Providers never last here either Also no one can ever get ahold of medical records. You get sent straight to voicemail then they don't call u back literally its annoying

Response from the owner
Thank you for your feedback, Charlotte. We value your concerns and would appreciate the opportunity to discuss them further to ensure a better experience in the future.
Victor Quintero
1 month ago
5

Response from the owner
Thank you, Victor, for your wonderful rating. We appreciate your support and are dedicated to providing quality care at Child & Family Guidance Center in Dallas.
Baqi Martin
2 months ago
5

Response from the owner
Thank you, Baqi, for your 5-star rating. Your positive experience means a great deal to us at Child & Family Guidance Center (Principal Location) in Dallas. We appreciate your support!
Amanda Arrambidez
2 months ago
1

I’ve been bringing my son here since January, and unfortunately, the experience has been very disappointing. We consistently spend more time in the waiting room than in the actual appointment. I was never informed that this was a virtual-only setup, and the sessions feel more like quick medication check-ins rather than actual therapy. There’s been no guidance or tools offered to help me support my child in managing his ADHD. It’s also extremely difficult to get anyone on the phone. It took an unreasonable amount of time just to receive a simple letter confirming his ADHD diagnosis for the school. When I try to reschedule, I’m told to “do a walk-in,” but given how behind appointments usually are, I don’t feel confident that would be handled any better. Now, my son is on a prescribed medication that cannot be stopped abruptly due to the severe side effects it causes when missed, and I can’t get anyone on the phone to schedule his refill appointment. This level of service is unacceptable, especially when it involves a child’s mental health and well-being.

Response from the owner
Amanda, thank you for your feedback. We take your concerns seriously and would like to address them. Please reach out to us directly so we can work towards a resolution.
Khalil
2 months ago
1

Won't give refills, Poor service, allows other patients to disrupt you. Ultimately causing problems for me outside of clinic.

Response from the owner
Thank you for your feedback, Khalil. We strive to provide quality service and would like to discuss your concerns further. Please reach out to us directly so we can assist you.
Mark Mesa
2 months ago
5

Bathroom are really clean

Response from the owner
Thank you for highlighting the cleanliness of our facilities. At Child & Family Guidance Center (Principal Location) in Dallas, we prioritize maintaining a welcoming environment for our clients. Your feedback is greatly appreciated.
Cynthia Ortiz
2 months ago
2

I had an appointment for my son's evaluation at CFGC in Dallas and saw Dr. Sodhi. She was great and answered all my questions, and the front desk provided excellent customer service and was quick with the process. However, as soon as I was about to leave, I was informed that I needed to see a caseworker as part of the appointment, which I agreed to. I was then directed to a waiting room and told that I would be seen by someone via telehealth. I patiently waited to be seen, but after an hour, I went to the front desk to inquire about the delay. They couldn't provide me with an answer, so I decided to wait another 15 minutes, as I had my two children with me, and they were getting impatient and loud due to the long wait. I asked the front desk if I could complete the appointment at home since it was telehealth, but they told me I couldn't do that and that I needed to be in the office. I was a bit confused because I wasn't actually going to see anyone in person, and I couldn’t understand why I had to wait for someone to appear on the screen. After waiting for an hour and a half, I ultimately left without seeing a caseworker.

Response from the owner
Cynthia, thank you for taking the time to share your experience. We’re so glad to hear that you had a positive interaction with Dr. Sodhi and our front desk team, and we truly appreciate your kind words.

We also want to sincerely apologize for the delay and confusion regarding the caseworker portion of your visit. Your feedback is incredibly valuable as we continue working to improve our processes and ensure that all parts of the visit run smoothly and efficiently—especially for families with young children.

We’d love the opportunity to connect you with a caseworker at a time that works better for you. Please feel free to reach out to us at hereforyou@childrenandfamilies.org, and we’ll make sure you’re connected with the appropriate team member as quickly as possible.

Thank you again for your feedback—it helps us grow and provide the best care for the families we serve.

—The CFGC Team
Jeremy Brown
3 months ago
5

Response from the owner
Thank you for your outstanding rating, Jeremy! We truly appreciate your support and are committed to providing the best care at the Child & Family Guidance Center in Dallas.
Prophetess V
3 months ago
5

Records Dept, Front Desk, Director, Upper Management! All do their best to help patients and advocates with their needs and request. Thank You

Response from the owner
Thank you for the 5-star review!
Antwan Palmer
4 months ago
5

Response from the owner
Thank you, Antwan, for your outstanding review! We sincerely appreciate your kind words and support for Child & Family Guidance Center (Principal Location) in Dallas. Your feedback means a great deal to us.
Carrie Fleming
4 months ago
5

Response from the owner
Thank you, Carrie, for your kind words and excellent rating! We are committed to providing quality care at Child & Family Guidance Center (Principal Location) in Dallas and appreciate your support.
conejo
5 months ago
1

I’ve been attending appointments here for almost two years, and the service has only gotten worse over time. The staff’s rudeness is completely unnecessary and unprofessional. If you plan to come here, be prepared to have your appointment time disregarded—you’ll likely be waiting at least an hour past your scheduled time to be seen. The lack of respect for patients’ time and the dismissive attitude make for an incredibly frustrating and unsatisfactory experience. It’s disappointing to see such a decline in care and courtesy.

Response from the owner
Thank you, Conejo, for your feedback. We sincerely value your insights and would like to discuss your experience further. Please reach out to us directly so we can address your concerns.
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