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Dean & Associates

3549 Southern Hills Drive Sioux City, IA 51106
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About Dean & Associates

Dean & Associates is an outpatient mental health clinic for clients of all ages in Sioux City, Iowa. They’re in the southeastern area of the city, just across the street from the Southern Hills Mall near I-29 and US 20/75 so they’re convenient and easy to access.

This outpatient clinic treats nearly any mental health condition including substance use disorder. They mostly use individual therapy here rather than group therapy. In your therapy sessions you’ll work one on one with a specialist who can help you understand your addiction and work through the challenges of recovery and the issues that fueled your addiction. They can help with alcohol addiction as well as drug addiction.

For a lot of people their relationships with family and loved ones is a powerful part of their recovery and this treatment center can help you build that support system too. They offer therapy for couples and families. This will not only help your loved ones better understand your condition but it will strengthen your relationships too.

There are a few things about this clinic that I think are especially helpful to note. First of all they can be a great option for dual diagnosis care since they treat not only substance abuse but other mental health conditions too. Second they treat adults as well as kids and adolescents so if you have a child who’s showing signs of addiction they can help to address the issue early. They even have specialized geriatric mental health care. Finally they have a sliding fee scale which means that you pay what you can afford and they won’t turn away any patient for being unable to pay.

Overall the clients have positive feedback about this clinic. They say that the therapists are helpful and knowledgeable. I did notice some clients saying that the front desk staff isn’t very friendly though.

Latest Reviews

Mason Mackey
6 months ago on Google
5
Good place to go!
Response from the owner1 month ago
Dear Mason, Thank you so much for your kind words and the fantastic rating! We're thrilled to hear that you had a positive experience with us. Your feedback is greatly appreciated and motivates us to continue providing the best care possible. If you ever need anything in the future, please don't hesitate to reach out. Best regards, Dean & Associates
Megan
2 years ago on Google
5
I've been a patient at Dean and associates for over 5 years all the staff members are kind and understanding all the doctors and therapists go out of their way to make sure you feel you are being taken care of a 100% I would without a doubt recommend Dean and associates to anyone in need!!!
Response from the owner1 year ago
Thank you, Megan!
Mark Oberg
2 years ago on Google
5
Great place to go to.
Response from the owner1 year ago
Thank you Mark!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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5.1 / 10

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Transcranial Magnetic Stimulation (TMS) is a non-invasive way of stimulating the brain in order to help with symptoms of depression. TMS uses elecromagnetic coils to deliver magnetic pulses to the brain, which can improve a patient's mood and ease depression. It's often used when other depression treatments haven't worked.

Contact Information

Phone icon (712) 274-6729
Building icon

3549 Southern Hills Drive
Sioux City, IA 51106

Fact checked and written by:
Nikki Wisher, BA
Edited by:
Courtney Myers, MS

Rehab in Cities Near Sioux City

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Reviews of Dean & Associates

3.75/5 (17 reviews)
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Reviews

4.5

Some cool amenities: there is tv for people to watch and a mall near. Floors are always clean, this is so important to me. The whole staff is always on top of things

Reviewed on 3/7/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.7 (16 reviews)
Jessica Kurtz
2 weeks ago
5

Compassionate Dr’s, providers and staff. Everyone is welcoming and make you feel like you matter. It’s a huge bonus to have a pharmacy right on-site too!

Response from the ownerInvalid relative date format:
Thank you Jessica for your kind words!
Anthony Hayes
1 month ago
4

I was going to this place for... most of my life technically. Anxiety related. I'm currently 30 and my first appointment was with Judy Connor when I was in elementary (yes, that long ago). I missed an appointment when I was in the hospital. Probably missed a few over the years. Guess I'm not allowed to be a patient there anymore. It is what it is. That's on me. No hard feelings. So why did I take a star off? After Albert left I was set up with this Dr. Chau guy and as others in the reviews have stated, he tried to change my medication after the first appointment and is personally... what I would describe as an unpleasant individual to be around. It's only my mental health, might as well switch it up, even though I was doing well and only really needed refills... Yeah, so after sucking every ounce of positivity from the room with charisma uncomfortably absent and awkward eye contact he told me he doesn't prescribe my anxiety medication. He's one of those doctors that doesn't prescribe benzos or something. I can only conclude it's his personal bias about a group of medication (that actually work) being more important than the mental and overall well-being of others... Despite the last couple months I was going here being a negative experience, this place was pretty great overall. Still have untreated anxiety and can't really function. Oh well, guess this is just my life now. Oh, yeah... The pharmacy and front desk are amazing. Seriously. They're super friendly and always remembered my name and they would call to reminded me to refill. Pretty cool that the pharmacy is in the same building now. I wouldn't mind being a patient here again if they had a Doctor like Albert. If you're hesitant. I'd say go for it. Just don't miss any appointments.

Mason Mackey
6 months ago
5

Good place to go!

Response from the ownerInvalid relative date format:
Dear Mason,<br><br>Thank you so much for your kind words and the fantastic rating! We're thrilled to hear that you had a positive experience with us. Your feedback is greatly appreciated and motivates us to continue providing the best care possible. If you ever need anything in the future, please don't hesitate to reach out.<br><br>Best regards,<br>Dean & Associates
Megan
2 years ago
5

I've been a patient at Dean and associates for over 5 years all the staff members are kind and understanding all the doctors and therapists go out of their way to make sure you feel you are being taken care of a 100% I would without a doubt recommend Dean and associates to anyone in need!!!

Response from the ownerInvalid relative date format:
Thank you, Megan!
Mark Oberg
2 years ago
5

Great place to go to.

Response from the ownerInvalid relative date format:
Thank you Mark!
Kelsey W
2 years ago
5

Response from the ownerInvalid relative date format:
Dear Kelsey,<br><br>Thank you so much for taking the time to leave us a 5-star review! <br>Warm regards,<br>The Dean & Associates Team
Keegan Uhl
2 years ago
1

clinic really doesn’t care about patients, horrible service and would not recommend. Couldn’t even get a letter for my dog to be considered a service pet for my anxiety since I haven’t had an appointment for a while. Classic clinic that only cares about money.

Response from the ownerInvalid relative date format:
Hi Keegan, please call our office to discuss this with our office manager. Thank you
Mily Strong
2 years ago
1

Was under the care of two separate providers for 1.5 years before i finally had enough. The receptionists were always rude at check in and check out, especially Lexi. For someone who works at a mental health clinic, she has a (not) fun and very blatant way of making sure you feel embarrassed when you let her know your appointment time and provider. And then if you’re lucky she *tries* to manage a decent customer service attitude but still seems so inconvenienced that she has to book another appointment with your provider and then write it on a card as a reminder. She only would change her demeanor to mediocre customer when my provider came out to tell her when i needed to come back. Funny how she’s gonna change as soon as someone who could get her in trouble comes out. Office manager should’ve been addressing this as of years ago. Office manager can’t take criticism without being personally offended either. I called several times about getting a full printed version of my records while i was under Erin Hodgsons care. I had called and my favorite receptionist, Lexi, answered and i asked to have my medical records sent to my new psychiatrist at a different clinic. She had me sign a release form where i said ALL of my records to be sent over. She sent over my last appointment notes, with no past medications, diagnosis, treatment plans, or any other appointments notes from the past year of my care under Erin. Upon me calling again and talking to Lexi and saying none of my records were sent over and asking to speak with the office manager because i didn’t trust that she would send my records over, i was put through to the office manager’s voicemail and a hope I’d be called back. She eventually did and i brought up that my new provider never received any of my records and that’s pretty important in anyones treatment but especially since i’ve been one the same meds that haven’t been helping me for months and being refused adhd treatment because of a substance issue. She immediately became offended that i would say it’s dangerous of them to not provide my new healthcare provider with important information regarding my care, as i’m on antipsychotics and multiple anti depressants with a history of suicidal tendencies, as well as sensitivity to a fair number of meds that we had tried (unsuccessfully). I mentioned I had also not been acknowledged about my consistent comments about my suspected autism which had now been diagnosed. Her demeanor quickly changed and she would refuse to admit they made a mistake and was speaking me as if i couldn’t understand what she was trying to communicate. Now that could’ve been a complete coincidence but it doesn’t appear to be just a coincidence because it seemed to have a common theme of no respect for mentally ill or disabled people within the clinic. I told her i wanted a printed copy of every appointments notes and my medication records and symptoms recorded from trying those meds. She said she would have to get approval from Dr Dean as my previous provider Erin wasn’t in the office. I said okay then call me when they’re ready. A week goes by and I call and asked on the status of the approvals and printed records because I need to pick them up now and it’s no longer a process of getting them to my new provider and I need them printed now. I get told by Lexi that erin still isn’t in office but should be back in a few days. I call back after a few days and ask if they can finally print them, they say yes and they will call me when they are ready. That was in march. It’s June 20th I’ve received no contact from them about my records but they sent me a happy birthday email. Great job. This is a completely unprofessional office and they will not respect you if you come in as neurodivergent. Or even mentally ill. Just don’t go here if you want actual help from intelligent and respectful providers.

Response from the ownerInvalid relative date format:
Dear Mily,<br><br>Thank you for taking the time to share your detailed feedback. We are genuinely sorry to hear about your experience and the challenges you faced during your time with us.<br><br>Wishing you the best in your continued care and treatment.<br><br>Sincerely,<br>Dean & Associates
Niqui Messmer
3 years ago
5

Dr. Chau is very VERY knowledgeable. I will follow him to the ends of the earth because he is a rare find in a mental health professional.

Response from the ownerInvalid relative date format:
Dear Niqui,<br><br>Thank you so much for your wonderful review! We are thrilled to hear that you have had such a positive experience with Dr. Chau. Your kind words and trust mean a lot to us. We are committed to providing exceptional care and support, and it’s heartening to know that Dr. Chau has made such a significant impact on your mental health journey.<br><br>Warm regards,<br>Dean & Associates
Jon Millen
3 years ago
5

Response from the ownerInvalid relative date format:
Thank you for visiting Dr. Dean and Associates in Sioux City IA. :)
Mercedes Henry
3 years ago
1

Dr. Chu worst doctor to live. Doesn't even care about your mental health. I have BPD and have had my diagnosis. I went to see him as my new Dr. Since I moved he said I just had bipolar changed my meds so many times said he was experimenting. Never started my therapy or anything. He literally doesn't care about his patients.

Response from the ownerInvalid relative date format:
Mercedes, I am sorry you had a bad experience with Dr. Chau. Please call our office to discuss this with our office manager. Thank you
Samantha W
4 years ago
1

Literally just got off the phone with the receptionist and she was the rudest person I have ever spoken with in my life. Wish I could give it zero stars.

Response from the ownerInvalid relative date format:
Samantha, I am sorry you had a bad experience. Please call our office back to discuss with the office manager. Thank you
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