Drug Rehab Centers in Le Mars, Iowa

Good

I moved to the Midwest the beginning of November, 2024. I was grateful and lucky enough to find a psychiatrist to continue my medication check ups for my anxiety and ADHD at this location.Recently with many big world changes I ve found myself especially sensitive to yelling, and aggressive behavior, especially given some of my traumas growing up where verbal, mental and emotional abuse was endured until I moved out as a 17 year old.This past Friday, 2/21/2025, I had an appt with Lori (I absolutely adore her, and she listens and asks questions to always ensure I m taken care of and okay!) I am on meds that can be skipped on days I don t work or I feel I don t need them quite as much, so I hadn t taken them prior to my appt. When I went to check in, there was another patient having a very heated conversation with one of the front desk receptionists to my right. I was feeling overstimulated and struggled to hear the woman helping me check in (she was so kind, patient and helpful.)In order to try and hear the woman helping me I had to speak up and could barely understand her due to the patient next to me near yelling. While scared and worried for the other front desk worker helping this patient, and feeling uneasy due to her growing volume, I tried to hurry my check in process. The patient then turned to me and rudely told me to be quiet because she couldn t understand the receptionist helping her, which triggered a minor panic attack. I told my receptionist I was overwhelmed and needed to go step out, and burst into tears. I walked outside and after 30 seconds went back in. My receptionist had left her seat and came out to find me and make sure I was okay. She let me know she had checked me in, asked if I was okay, and I hesitantly walked a couple steps toward the patient who was now even more upset and had 2 receptionists behind the desk helping her.My receptionist then took measures to ensure I was okay, in a quiet space where I wouldn t be overstimulated, and asked if I needed water, coffee, anything - then while waiting in a quieter area, a woman from the nurse station checked on me as I was reading a book and I was still physically shaking and had some tears left since I was still calming down.The fact that the entire staff took my situation seriously meant more than they will ever know. The humanity, compassion and gentle & quick response to my situation made me feel seen, cared for and like I was seen and accepted as the human I am.Being in my 30 s with ADHD only having been diagnosed 2 years ago, it can be challenging understanding the why s of my physical, mental and emotional responses and navigating them in the real world, namely when I have a I want to keep everyone safe complex. This facility and their entire team (down to even Natalia at Genoa Pharmacy, which is inside the same building) has impressed me from day 1.Thank you all so much for what you do, for your humanity, compassion and kindness.This world needs more of what you all offer and provide, and it was such a deeply impactful feeling to know that I am truly the safest when there and in the care of the entire team there.I d give them 10 stars if I could. Truly, the way they handled this when it s something I m use to navigating on my own and calming down from just because my brain gets overstimulated easily, means so much. There genuinely aren t enough words to express how much it meant to me.In short, thank you.

More than likely wouldn t be here today if it wasn t for Carissa. Thanks for being the lending hand I needed In a pinch & listening to my concerns regarding medication problems in the past. I am now in an extremely better place & I only have her & this place to thank for that.